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ZyXEL modem FAQ List v4.2, Nov 20 1995, Part 2 of 5 [FAQ]
Section - Q.17 What is the warranty on a ZyXEL?

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Top Document: ZyXEL modem FAQ List v4.2, Nov 20 1995, Part 2 of 5 [FAQ]
Previous Document: Q.16 Why don't dealers sell the V.34 upgrades?
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--------------------------------------------------------------------------------

All ZyXELs come with a two year parts and labour warranty.  ZyXEL USA has 
decided to extend the warranty an extra three years.  Thus a ZyXEL USA
modem has a five year parts and labour warranty.

This warranty allows the user to install and change the ROMs on the modem.

Other hardware modifications such as the upgrading of the ROM socket, 
the installation of a capacitor for Caller-ID, and other modifications 
that ZyXEL USA performs MAY keep the warranty intact.  The basic 
philosophy regarding user-modifications seems to be that as long as 
the modification is PROPERLY performed, the warranty will be honoured.
(Burn marks, large holes, etc., would likely void the warranty.)

Specific questions regarding hardware modifications and the effects to 
the warranty should be e-mailed directly to ZyXEL USA.
================================================================================
--
Robert Wong Jr.
1921 East 61st Avenue, Vancouver, B.C., Canada, V5P 2K2, (604) 322-6918
rwong@direct.ca or wrob@unixg.ubc.ca
Keeper of the ZyXEL FAQ and Head of the UBC-NeXT Users Group
Standard disclaimers apply.

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Top Document: ZyXEL modem FAQ List v4.2, Nov 20 1995, Part 2 of 5 [FAQ]
Previous Document: Q.16 Why don't dealers sell the V.34 upgrades?

Part1 - Part2 - Part3 - Part4 - Part5 - Single Page

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Send corrections/additions to the FAQ Maintainer:
rwong@direct.ca (Robert Wong Jr.)





Last Update March 27 2014 @ 02:11 PM