* 10.2.1. ...Internet mail? 
       
   Easiest way, is download Microsoft's Internet Explorer and install
   it, then run the Internet Setup Wizard. Feed the wizard all the
   info it needs; get it from your provider. Alternately, download MS's
   stand-alone Internet Mail Client for Exchange, if you don't want
   to use Internet Explorer. Then add Internet Mail to your Exchange
   Profile, or let the setup wizard do it. 4.00.950B and NT 4.0 some with
   the Internet Mail client.
   
   If you use a dial-up connection, be sure to enable Remote Mail
   otherwise it will dial up your provider every 15 minutes. The
   Internet Setup Wizard automatically turns on Remote Mail.
   
   When you write your messages, enter addresses as you would for any
   other Internet mail program, in the To: Box of the Send Message
   requester. Separate multiple addresses with semicolons (a ";") instead
   of commas. Hit File/Properties to change the sending options of this
   message if you wish; you can send attachments MIME or UUEncoded, use a
   different character set if you're sending messages overseas, and such.
   Finally hit the "Send" button. Notice, however, it does not deliver
   the message immediately. It will not deliver the message until you run
   a Remote Mail session, or you hit Tools/Deliver Now Using/Internet
   Mail. Automatic sending doesn't happen unless you turn off Remote Mail
   and have it check for mail automatically.
   
   Microsoft's Internet Mail client only works with a POP3 server and an
   SMTP server for outgoing mail. In Internet Mail properties, you can
   specify a different server for outbound mail by hitting "Advanced",
   and typing in the name of the outgoing mail server. I'm hoping for an
   IMAP4 client some time soon, but 90% of providers don't use IMAP4.
   Sad. There are also many more replacement Internet mail clients
   popping up, including from Netscape, Corel, and Delrina.

     * 10.2.1.1. How do I make Exchange behave like a "normal" Internet
       Mail client? 
       
   Download Internet Idioms from Angry Greycat Designs. This adds
   an Idioms tab to the Exchange options requester. You can choose a
   default read font (I recommend Courier-New 10), a default Send Mail
   font (Again, Courier-New 10), you can add a signature to all your
   e-mail (including MS-Mail, Faxes, MSN, whatever), and you can use a
   "standard" reply idiom with tabbed text and little ">" all over the
   place.
   
   NOTE: Ben Goetter updated many of his Widgets for the Windows
   Messaging and Exchange Server Client updates. Be sure to grab his
   updates. Many of them, however, won't run with MS Outlook! Be careful!
   
   NEW Toolkit: Anthony Humphreys (anthony@istar.ca) has kindly bundled
   the best Exchange add-ons, including Internet Idioms, into one
   installable (and uninstallable) package. Get them from
   ftp://ftp.inforamp.net/pub/win95/exchange/. If your
   browser supports frames, visit his Exchange Centre at
   http://home.istar.ca/~anthony/.
   
   If you use MIME to encode messages and attachments (the default), set
   the character set to your appropriate choice. Most of us should set it
   to US-ASCII. Select Internet Mail properties, hit Message Format, hit
   Character Set, and select US-ASCII. This will remove equal signs and
   "=3D" codes in messages. If you turn off MIME, either in the
   properties of your message or in the Character set here, it will send
   attachments UUEncoded.
   
   Ben Goetter, founder of Angry Greycat Designs, also has an excellent
   Exchange FAQ.

     * 10.2.1.2. Top ten Internet Mail annoyances 
       
   10. WINMAIL.DAT attachment (attaches a "Rich text format" message;
   turn off "Use Rich Text Format" in Internet address book entries, or
   type in target addresses directly (such as "gordonf@vcn.bc.ca" rather
   than "[SMTP:gordonf@vcn.bc.ca]")
   
   9. Can't insert a .signature (get Internet Idioms)
   
   8. Funny codes show up when using MIME encoded messages (Set the
   charset to US-ASCII to fix)
   
   7. It insists on deleting mail off my mail server (Use Remote Mail
   to transfer mail instead)
   
   6. It keeps dialing up my ISP every 15 minutes (Tell it to work
   off-line and use Remote Mail instead)
   
   5. It won't automatically send my mail (You'll have to do a
   Tools/Deliver Now or use Remote Mail, or tell it to check mail every
   so often)
   
   4. I can't set it up for more than one user (Create multiple
   Exchange Profiles or User Profiles)
   
   3. It won't do Blind Carbon-copy (Just turn on "BCC Box" in the View
   menu of any new message window)
   
   2. It won't do a bulk mailing (Use your Personal Address Book and
   make a group up for your bulk mailing. Personally, I don't like bulk
   mail (SPAM) anyway!)
   
   1. It won't take commas between multiple recipients (That's an MS-Mail
   throwback; use semicolons instead)

     * 10.2.2. ...MS Mail? 
       
   Add Microsoft Mail Services, in Add/Remove Programs/Windows Setup, if
   it isn't already in there. Then add it to your Exchange profile.
   It will ask you for the network path to your MS-Mail server, either
   full version or WFWG type server, and will let you select your name
   from a list of names. The Mail Administrator has to add you to the
   user list before you can pick from here, though. This is an important
   difference compared to the older WFWG mail client.
   
   MS-Mail under Exchange has all the original benefits of MS-Mail's
   original 3.2 program, and Exchange will let you import your old .MMF
   files and address book into your Personal Folders. Select File/Import.

     * 10.2.2.1. How do I view shared folders on an MS Mail server? 
       
   Exchange's original MS-Mail client didn't support shared folders, but
   download Microsoft's Exchange Update, which includes an MS-Mail
   client update, to get them back. Install it through Add/Remove
   Programs/Windows Setup/Have Disk.
   
   After you install it, you will need to re-boot, then remove and re-add
   MS-Mail to your Exchange Profile. Once you do, the MS-Mail Shared
   Folders will show up as a separate folder tree in your folder view
   window. You can then copy mail back and forth between folders on it,
   and your personal folders, and create new shared folders.

     * 10.2.2.2. Do I need to have MS Mail in my profile if I'm not using
       MS Mail? 
       
   Absolutely not. Microsoft Mail is one of many messaging services you
   can keep in an Exchange Profile. In fact you could have a profile
   which only has Personal Folders and Personal Address Book, but then
   you couldn't send or receive anything. A basic profile has these two
   basic services and as few as one messaging service, such as Internet
   Mail.

     * 10.2.2.3. How do I set up a small e-mail system on my network
       using MS Mail? 
       
   First, pick some central server, or a computer that's always turned
   on. Then in Control Panel / MS Mail Administrator, instruct the
   machine to create a New Workgroup Post Office.
   
   Instruct the Administrator program where you want the directory tree,
   or post office, to reside. If you're using all Win95 machines you can
   specify a UNC path (\\server\share). If it's on a NetWare or other
   server, just give it a regular DOS path, but try to specify a UNC path
   if you network client allows it. It will then build the directory tree
   and allow you to create an Administrator account, and other accounts.
   
   On all the machines in the network, tell MS Mail to use that UNC or
   DOS path to the post office. The Inbox Setup Wizard will let you pick
   an existing username from the list on the post office, but you can
   also hand-configure it through MS Mail settings. Once done, this
   machine can send mail to the other users on that post office.
   
   The Administrator can administer that post office from any computer
   that has the MS Mail client on it, through the very same control
   panel. Just select "Administer existing post office" and give it the
   Administrator mailbox name and password.

     * 10.2.3. ...CompuServe (TM) Mail? 
       
   This is a big money saver, because it lets you manage your mail off
   line, but it requires you already installed the CompuServe Information
   Manager on your computer (The Win 3.1 or DOS version works fine). If
   you already haven't installed CIM, do so, and feed it your account
   information.
   
   First, download the CompuServe Exchange client, or look on your
   CD-ROM for DRIVERS\OTHER\EXCHANGE\COMPUSRV.
   
   Next, run the Setup program. That will install the CompuServe mail
   client and it will run the Inbox Setup Wizard for that client. Tell it
   where your CIM directory is (usually C:\CSERVE), tell it your access
   phone number including country code and area code (even if it's local;
   this follows TAPI spec), and access type (Direct, DATAPAC, whatever).
   I'm not sure why it wants to use your CIM directory though; maybe for
   copying its address book perhaps?
   
   When finished, and after you re-start Exchange, you can send mail to
   addresses in CompuServe's format (xxxxx.yyyy) or make Personal
   Address Book entries with CIS addresses in them.
   
   Now, to deliver CIS mail, select Tools/Deliver Now Using/CompuServe
   Mail. It will dial up your local CIS access number, prompt you for a
   password (unless you gave it your password), then deliver your mail.
   Regardless of whether you have mail or not, the CIS client will
   generate an event log and post it in your Inbox.. Remote Mail also
   works with CIS mail, letting you keep mail on the CIS server, etc, as
   will Internet Idioms.

     * 10.2.4. ...Faxes? 
       
   Add Microsoft Fax services, from Add/Remove Programs/Windows Setup.
   Then add Microsoft Fax to your Exchange profile. It will ask you
   for your name, fax number, and other such items that would belong on a
   fax cover sheet. Of course, it will ask you what fax modem you want to
   use.
   
   You can then send faxes like any other kind of E-MAIL, including
   .signatures if you installed Internet Idioms. But far more useful
   than the regular message requester, is the "New Fax" wizard, which
   lets you specify a nice cover page (even let you create a new one from
   scratch), a nice short message, and a proper phone number with area
   code (following Win95's TAPI spec).
   
   And yes, you can print to a fax (or send mail to a Fax address) from
   any Windows app. Fax Setup adds a Win95 printer driver for faxing. No
   need to make cover pages in your documents though; you can use the
   built-in cover page editor to make new ones, or use the four built-in
   ones.
   
   If you want to send a message to both E-MAIL and FAX addresses, use
   the Fax Address Wizard to insert a Fax address while in any Send Mail
   requester. Select Tools/Fax Address Wizard. This will let you choose a
   cover page and insert a proper TAPI phone number in to the fax
   address. After the wizard completes you can continue to add more
   E-MAIL or FAX addresses. Attachments will get sent too; Exchange will
   launch the attachment's associated program and tell it to print to the
   Microsoft Fax driver.
   
   Faxes vs E-MAIL: MS Fax is one of the Exchange messaging services, so
   it (in many ways) treats faxes like any other kind of e-mail. If
   you're sending to another MS Exchange Fax recipient, it can even be a
   real e-mail (if you have "Editable, if possible" selected as the fax
   format). It does this by encoding the e-mail (and any attachments)
   into a fax image that the other end can interpret and decode back into
   an e-mail message. Only MS Fax and Delrina WinFax Pro 7.0 understand
   this strange format, so you're better off using "Not editable" as the
   fax format.
   
   However, this strange handling of faxes makes you treat "normal" faxes
   like "attachments" in e-mail. You can even use [FAX:xxx-yyyy] as an
   e-mail address. Don't be afraid to.
   
   NOTE: MS-Word for Win95 has a mail merge bug though; It will crash if
   you attempt a mail-merge from Word to multiple fax addresses. I don't
   have all the details but this was pointed out and verified in KB
   article Q139465. I also forgot who pointed it out to me, sorry.

     * 10.2.4.1. How do I share fax modems between Windows 95 machines? 
       
   Set aside one computer to share the fax modem, and see to it that it
   runs Exchange all the time (By placing a shortcut to Inbox in its
   Startup group).
   
   Get Inbox Properties (Or your Exchange profile properties) and get
   Microsoft Fax properties. Select the Modem tab, and select, "Let me
   share my modem on the network". All the file sharing rules apply,
   including User Level security if you enabled that, and you will
   need a file sharing service installed on that computer. You can't
   cheat and use a network drive on another server this time, unlike WFWG
   FAX let you do; the system will use your C: drive and create a FAX
   share on it.
   
   Now, in the Modem tab on everyone else's fax properties, change the
   modem type to "Network Fax". Give it the UNC or DOS path to the shared
   directory on the fax server. Users can then send (but not receive...
   awwww) faxes through the network. Someone will still have to sit at
   the fax server to route and print faxes as necessary. Routing faxes is
   a simple matter of forwarding the fax attachment to E-MAIL addresses
   in the network.

     * 10.2.4.2. How do I share fax modems between Windows 95 and WFWG
       machines? 
       
   Win95 fax servers won't work with WFWG clients or vise-versa. I know,
   sad. I vaguely remember MS releasing a patch to MS Fax to let Win95's
   Fax client access WFWG fax servers, but I can't find any reference to
   it on MS's web site anymore.

     * 10.2.4.3. Top ten Microsoft Fax annoyances 
       
   10. It can't do broadcast faxes (Yes it can; just feed it a bunch of
   fax addresses in your personal address book and BCC: them as a
   group. If I find I'm part of one of your lists, though, heh heh
   heh...)
   
   9. It won't automatically print faxes (You like junk faxes wasting
   your paper?)
   
   8. It won't dial 1-(area code) for long distance within my area code
   (Add that fax number to your personal address book, and turn on "Dial
   area code, even though it's the same as mine" and check out other TAPI
   dialing help in Modems and TAPI)
   
   7. It displays a dumb window when it sends a fax (Right-click on the
   little Fax icon in the Taskbar, then turn off "Display when active")
   
   6. It gives me a junk mail message from SPRINT whenever I install it
   (Big deal; delete it, it only happens once)
   
   5. I can't use the modem when Exchange is running (Auto-answer won't
   interfere with other Win95 apps trying to use the modem; you can use
   HyperTerminal at the same time, for example. Check out the Modems
   and TAPI section.)
   
   4. I can't print to the fax modem without changing my default printer
   (That's a dumb MS Office 4.x bug; just use "Send..." instead, and
   specify a fax address. Yes it does work.)
   
   3. It processes faxes locally and wastes my processing time
   
   2. It keeps trying to make E-MAIL format (Set the fax type to "Not
   editable" in Fax Properties/Message)
   
   1. It's cover page editor sucks (But it's functional, isn't it?)

     * 10.2.4.4. What about WinFax PRO (TM) for Win95? 
       
   Delrina (AKA: Symantec) getting the Designed for Win95 logo
   for this program is a miracle. They're already in my Logo Lamers
   page.
   
   Listen. Give up on WinFax and wait until they earn that Win95
   logo. For about 99% of us faxing, MS Fax will do all we need to do,
   and it's free.

     * 10.2.5. ...MHS mail? 
       
   Terry Harrigan at http://www.ihub.com/ now (finally) has a MHS
   messaging and address book service for Exchange. it's part of their
   Connect2 series for Windows. I haven't had the chance to properly
   review it because I don't have access to MHS post offices anymore, but
   if anyone out there can try this out and let me know how it works, I'd
   appreciate it.
   
   Many people, including Olaf Berli and Frank Carius tell me that Ihub's
   Connect2Exchange is a very good MHS client and you should consider
   them for additional MHS utilities. It's a fine compliment to the MHS
   services included with NetWare servers.
   
   Note to Terry: I still didn't appreciate you writing me a second
   time... I had to repost the FAQ in March because of other tech details
   and didn't have the chance to include your info. Please give me a
   chance at least.

     * 10.2.6. ...VIM (cc:Mail) mail? 
       
   There's a cc:Mail client for Exchange at
   http://www.transendcorp.com/ under the title ConnectWare for
   cc:Mail. They have a 30 day trial version available for download and a
   commercial version. You also need updated VIM .DLL files, which you
   can get from Lotus via ConnectWare's site. From what I read about it,
   ConnectWare for cc:Mail is a proper Exchange client, with Remote Mail
   support.

     * 10.2.7. ...Microsoft Network mail? 
       
   MSN Setup automatically adds an MSN mail client for Exchange, and you
   can grab user lists off MSN directly, and store local copies.
   
   If you already have BillNet software installed, you will have a
   "Microsoft Network Online Service" client you can add to your
   Exchange profile. It grabs your user info from the rest of
   BillNet, so there's no additional setup needed. This is pretty much
   the easiest client to set up.
   
   BillNet Mail lets you send to BillNet or Internet addresses, so when
   you create address book entries and you use both BillNet and Internet
   Mail, make sure you select the type of Internet Mail address you want
   to use. Your least expensive bet is to always use direct Internet
   Mail, rather than Internet Mail via BillNet, if you have a choice.

     * 10.2.8. Voice Messages? (Microsoft Phone) 
       
   Yes it's real. Sue Mosher confirmed it for me and others have heard
   about it, and you can also read about it on Microsoft's web site if
   you do a search on it.
   
   MS Phone is a voice mail add-on for Exchange that will receive voice
   messages and store them as .WAV attachments in your Inbox. You can
   also call your voice mail box from another telephone and have MS Phone
   play voice messages back. And here's the real killer: it will also
   read off the headers of any non-voice messages, like your regular
   E-MAIL and faxes! It does this with a voice synth included with it.
   
   Alas though... MS Phone only comes with the newest voice modems (Phone
   Blaster from Creative is one of them). The rumor mill suggests that MS
   will ship it with the next Office 95 release, though. Personally I'm
   hoping for it to come out as a retail product so I don't have to
   endure Delrina CommSuite. Thphth.