FAQ Maintainers Mailing List
Re: [faq-maintainers] The Future of FAQ Posting

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From: Charles MacDonald (cmacd@achilles.net)
Date: Sun Nov 12 2000 - 09:24:01 CST


Pam Greene wrote:
 
> >From: "Ping Huang" <pshuang@alum.mit.edu>
> >The tools
> >for *.answers moderation could be better, too, but I think the number
> >of active moderators is the real crux there for the moment.
>
> ... and has been the problem, with no offense intended to the generous
> volunteers we have had, since about 6 months after I started in 1995 -- and
> I'd wager it's what prompted Ping to recruit me and my fellow moderators
> then, too.
>
> Of course, redoing the mechanism so the learning curve wasn't so steep
> would let the moderators bring in new volunteers with a much lower time
> investment, which would certainly be a good thing.

In the interest of reducing the time commitment needed in the future,
would it be posible for the curently learning maintainers group to
consider publishing a manual (even a FAQ!) of how the curent sustem
works (passwords and such ommited of course)

I am picturing a system that is a cross between Majordomo, and some
obscurely named Perl commands. Presumably the moderator will say Ok and
then pass the headders of the valid test post into some sort of script
that adds the needed lines to the list of periodic postings, and the
backend gives errors if something is posted that is not on the list. I
can see where you would need resonable access to MIT to run a system
like that, but not where you would need months of training to run it.

I can understand that the Policy part would take a while to learn,
particularly if that is only documented with a bunch of examples ratehr
than a checklist.

The Great mystery is WHY the eager helpers require so long (even under
good conditions) to bring up to speed. (and I agree that we are not
under good conditions in the curent situation.

I personaly DON'T have a lot of time to work on such a project, but find
the total lack of published documnetation a serious gap.

With all the folks in Free Software (or in Open Software - two related
but different camps - with some overlap) always wanting a project, if
their was even a REQUIRMENTs document, I suspect that you could find
some perl wizards to update/rewrite the engine, by asking on one of the
regular Web hangouts.

-- 
Charles MacDonald Stittsville Ontario
...Just beyond the fringe     
My homepage is at http://www.achilles.net/~cmacd/
CANDU Nuclear Power - The Answer to the Carbon Cycle

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