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- FAQ Related Documents
- Additional FAQ Author Resources
- FAQ-Maintainers Mailing List Policy
- FAQ-Maintainers Mailing List Archive
- Link and Syntax Verification
- FAQ-Server Via the Web
Looking for a really good overview on FAQs? Take a look at "FAQs about FAQs" written by Russ Hersch <email@example.com>
The following documents are produced by the *.answers moderation team and are the best place to start when trying to find an answer out about creating new FAQ documents, the formatting of FAQs, submitting FAQs for approval or if there is a change in the status of an existing FAQ. Required reading...
- Introduction to the *.answers newsgroups
- *.answers submission guidelines
- *.answers post-approval guidelines
If you are trying to decide what format to put your FAQ in, read "FAQs: A Suggested Minimal Digest Format" written by Chris Lewis <firstname.lastname@example.org>. One of the benefits of using it is that FAQ archives that convert FAQs into hyperlinked documents understand it and can do more with it.
The following pages are excellent places to get additional information on writing and maintaining FAQs.
- Infinite Ink's (Nancy McGough) "Finding and Writing FAQs and Periodic Postings": ("FAQs" & "PIPs") (or its mirror.)
- David Alex Lamb's "FAQ maintenance aids": http://www.qucis.queensu.ca/FAQs/FAQaid/
If you are interested in persuing the past FAQ-Maintainers discussions, check out the mailing list's archives. There is a hypermail archive and a Unix mailbox version as well. Choose the one that best suits your needs. Great to read before jumping in with both feet...
There are many validation services and tools on the net to assure your HTML is the best you can make it. Take a look at W3C HTML Validation Service. It's a great place to start/end.
If you want to manage your FAQ, you can do so via the email-based FAQ-Server at rtfm.mit.edu or via the following web pages.. For more information on using either, please read the faq-server-help file.
If you wish to manage your FAQ via the web interface please do so at http://www.faqs.org/faq-maintainers/faq-server/.
Web FAQ Archives
Might be good to check out how your FAQ is being presented on FAQ archives scattered worldwide from time to time.
If there are other FAQ author related resources you would like to see added to the list above, please let me know and I'll gladly add them.