It's a question of processing capacity, i.e. very low until new moderators get
trained; when one measures available moderation time in minutes per day (on
the average) not much of anything gets done. The real problem is the lack of
response from the community 2.8 years ago when Pam recruited me; at that point
*she* was the only moderator.
It's just not that easy to pull out the "quick to handle" messages from the
hundreds of messages built up during the lull in moderator availability,
especially given 50+ spam messages per day that don't get detected by the
simple procmail rules we have.
There's no convention of submission and moderator practices that make sure
such messages get handled quickly. I recently pulled out a bunch of messages
with "subscribe/unsubscribe" in the titles (most of which were people trying
to sub/unsub from a newsgroup, not one of our mailing lists)
Looking for some other patterns might be possible. Or maybe we ought to
create a top-secret e-mail submission address for such requests, that we only
give out to FAQ maintainers as part of the Approval message. I suppose
faqs.org could supply a service that forwarded your messages to our regular
queue and marked them with a top-secret Subject tag that we'd spot more
easily.
*************************************************************
To unsubscribe send a message to majordomo@faqs.org as
unsubscribe faq-maintainers fill-in-your-email-address-here
*************************************************************
[
FAQ Archive |
Search FAQ Mail Archive |
Authors |
Usenet References
]
[
1993 |
1994 |
1995 |
1996 |
1997 |
1998 |
1999 |
2000
]
© Copyright The Internet FAQ Consortium, 1997-2000
All rights reserved