One of the few short-term helps would be spam filtering improvements. The
scripts we have help a lot, but still about half of our queue is spam that
made it past our filters. I wouldn't want to post the spam filter too
publicly because I don't want to give the spammers any more information about
how to bypass us, but a perl hacker who knows a lot about spam filtering
already might be able to at least suggest some improvements once they see the
scripts.
I suppose speeding up the rtfm CPU might also help, since it often runs slowly
at the times I need to use it, but there seems little chance of that.
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