Re: paper on FAQ's

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Graham Mainwaring (graham@mhn.org)
Thu, 27 Apr 1995 09:20:36 -0400 (EDT)


> My FAQ has been out for six months now and in that time I have only received
> praise and helpful suggestions from my narrow readership within the Usenet
> community. I guess that for every person that contacts me I must have an
> additional 2000-3000 readers that never will (more if you count all the
> readers of off-net FAQ archives, such as on BBSs and CD-ROM buyers).

Surely, 2000-3000 is quite a high estimate for the size of the "silent
readership?" Has anyone actually researched this? My guess would be an
order of magnitude lower, but I have no real data to base this on. But I
can't even begin to guess how one would go about estimating the actual
readership of any given FAQ...



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