Date: 24 Feb 1998
Originally-From: mcp@sei.cmu.edu (Mark Paulk)
Archive file: maturity

Maturity is not an easy concept to get down to a single paragraph, but
consider this.

Premise:  The quality of a software system is largely governed by the quality
of the process used to develop and maintain the software.  Basics:  The first
step in improving the existing situation is to get management buy-in and
management action to clean up the software management processes (walk the
talk, as TQMers frequently say).  Integration:  The second step is to get
everyone working together as a team.  Measurement:  The third step is to
establish objective ways of understanding status and predict where things are
going in your process.  Continuous improvement:  Understand that this is
building a foundation for continually getting better.

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