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comp.sys.ibm.pc.hardware.* Frequently Asked Questions (FAQ) Part 5/5

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Archive-name: pc-hardware-faq/part5
Last-modified: 1997/11/10
Version: 1.25

See reader questions & answers on this topic! - Help others by sharing your knowledge
Q) 9.2  What do the industry acronyms stand for?
[From ralf@alum.wpi.edu (Ralph Valentino)]

This is a list of 300+ acronyms which commonly come up in discussion
of hardware.  It does not contain abbreviations or names that don't
stand for anything, nor does it attempt to explain exactly what the
technology does, where it can be found, nor even how to use it in a
sentence.  So, is it completely useless?  Well, sometimes just knowing
what an acronym stands for is enough to tell you what people are
talking about or where to go to get more information about it.

If anyone has any additions, comments, or corrections, please forward
them to me directly.  Keep in mind that I have tried to avoid software
topics except where they overlap with hardware ones, so don't bother
telling me what BASIC stands for as it is outside the scope of this
list.

ABR	Available Bit Rate
AC	Alternating Current
AE	Applications Engineer
AFS	Andrew File System
AI	Artificial Intelligence
ALU	Arithmetic-Logic Unit
AM	Amplitude Modulated
AMD	Advanced Micro Devices, Inc.
AMI	American Megatrends Inc.
ANSI	American National Standards Institute
ASCII	American Standard Code for Information Interchange
ASIC	Application Specific Integrated Circuit
ASPI	Advanced SCSI Programming Interface
AT	Advanced Technology
ATA	AT bus Attachment
ATAPI	AT Attachment Packet Interface
ATDM	Asynchronous Time Division Multiplexing
ATM	Asynchronous Transfer Mode
AUI	Attached Unit Interface
BBS	Bulletin Board System
BCC	Block Check Character
BCD	Binary Coded Decimal
BE	Back End
BER	Bit Error Rate
BGA	Ball Grid Array
BiCMOS	Bipolar Complementary Metal-Oxide Semiconductor
BIOS	Basic Input / Output System
BNC	Bayonet Nut Connector
BPS/bps	Bytes/bits Per Second
BSC	Binary Synchronous Communications
BSD	Berkeley Standard Distribution
BTU	British Thermal Units
CAD	Computer Aided Design
CAM	Computer Aided Manufacturing
CAM	Content Addressable Memory
CAM	Common Access Method (Committee)
CAS	Column Address Strobe
CBX	Common Branch eXtender
CCD	Charge Coupled Device
CCITT	Consultative Committee of International Telephony and Telegraphy
CD	Carrier Detect
CDDI	Copper Distributed Data Interface
CDROM	Compact Disk Read Only Memory
CGA	Color Graphics Adaptor
CHS	Cylinder Head Sector
CISC	Complex Instruction-Set Computer
CLA	Carry Lookahead Adder
CMOS	Complementary Metal-Oxide Semiconductor
CP/M	Control Program / Monitor
CPI	Clocks Per Instruction
CQFP	Ceramic Quad-FlatPack
CPU	Central Processing  Unit
CR	Carriage Return
CRC	Cyclical redundancy check
CRQ	Command Response Queue
CRT	Cathode Ray Tube
CS	Chip Select
CSMA	Carrier Sense Multiple-Access
CSMA/CD	Carrier Sense Multiple-Access with Collision Detect
CSR	Command Status Register
CTS	Clear To Send
DAE	Digital Audio Extraction
DASD	Direct Access Storage Device
DAT	Digital Audio Tape
DC	Direct Current
DCD	Data Carrier Detect
DCE	Data Circuit-terminating Equipment
DD	Double Density
DEC	Digital Equipment Corporation
DES	Data Encryption Standard
DID	Direct Inward Dial
DIMM	Dual Inline Memory Module
DIN	Deutsche Industrie Norm
DIP	Dual-In-line Package
DIS	Draft International Standard
DMA	Direct Memory Access
DOS	Disk Operating System
DPE	Data Parity Error
DPSK	Differential Phase Shift Keying
DRAM	Dynamic Random Access Memory
DS	Double Sided
DSP	Digital Signal Processor
DSR	Data Set Ready
DTC	Data Terminal Controller
DTE	Data Terminating Equipment
DTMF	Dual-Tone MultiFrequency
DTR	Data Terminal Ready
EBCDIC	Extended Binary Coded Decimal Interchange Code
ECC	Error Correction Code
ECL	Emitter-Coupled Logic
ECO	Engineering Change Order
ECU	EISA Configuration Utility
EDO	Extended Data Out
EEPROM	Electrically Erasable Programmable Read-Only Memory
EGA	Enhanced Graphics Adaptor
EIA	Electronic Industries Association
EIDE	Enhanced Integrated Device Electronics
EISA	Enhanced Industry Standard Architecture
EMI	Electro-Magnetic Interference
EMF	Electro-Magnetic Force
EMS	Expanded Memory Specification
EOF	End Of File
EOL	End Of Line
EOS	Electrical Overstress
EPROM	Erasable Programmable Read-Only Memory
ESD	Electro-Static Discharge
ESDI	Enhanced Small Devices Interface
FAT	File Allocation Table
FCC	Federal Communications Commission
FDD	Fixed Disk Drive (or Floppy Disk Drive)
FDDI	Fiber Distributed Data Interface
FDM	Frequency Division Multiplexing
FDX	Full-Duplex Transmission
FE	Front End
FEP	Front End Processor
FF	Form Feed
FIFO	First-In First-Out
FILO	First-In Last-Out (same as LIFO)
FM	Frequency Modulation
FPGA	Field Programmable Gate Array
FPU	Floating Point Unit
FRU	Field-Replaceable Unit
FSF	Free Software Foundation
FSK	Frequency Shifty Keying
FTP	File Transfer Program
GAS	Gallium Arsenide
GFLOPS	Billions (10^9) of FLOating Point Operations Per Second ("GigaFlops")
GNU	Gnu's Not Unix
GUI	Graphical User Interface
HD	High Density
HDD	Hard Disk Drive
HDX	Half-Duplex Transmission
HFS	Hierarchical File System
HPFS	High Performance File System
HS	Helical Scan
I/O	Input / Output
IBM	International Business Machines Corp.
IC	Integrated Circuit
ICU	ISA Configuration Utility
IDC	Insulation Displacement Connector
IDE	Integrated Device Electronics
IEEE	Institute of Electrical and Electronic Engineers
IMP	Interface Message Processor
IPC	InterProcess Communication
IRQ	Interrupt ReQuest
ISA	Industry Standard Architecture
ISDN	Integrated Services Digital Network
ISO	International Standards Organization
Jedec	Joint Electronic Device Engineering Council
JFS	Journaled File System
kVA	KiloVolt-Amps
LAN	Local Area Network
LAPM	Link Access Procedure M
LBA	Linear Block Array
LCD	Liquid Crystal Display
LED	Light Emitting Diode
LF	Line Feed
LIM	Lotus/Intel/Microsoft Expanded Memory Manager Specification
LRU	Least-Recently Used
LSB/lsb	Least Significant Byte/bit
LSI	Large Scale Integration
LUN	Logical Unit Number
MAN	Metropolitan Area Network
MB/Mb	Mega Bytes/bits
MBR	Master Boot Record
MCA	Micro Channel Architecture
MCGA	Multi-Color Graphics Array
MCM	Multi-Chip Module
MFLOPS	Millions of FLOating Point Operations per Second ("MegaFlops")
MFM	Modified Frequency Modulated
MHz	MegaHertz
MICR	Magnetic Ink Character Recognition
MIDI	Musical Instrument Digital Interface
MIMD	Multiple-Instruction Multiple-Data
MIPS	Millions of Instructions per Second
MISD	Multiple-Instruction Single Data
MMU	Memory Management Unit
MNP	Microcom Network Protocol
MODEM	MOdulator / DEModulator
MOPS	Millions of Operations Per Second
MOS	Metal-Oxide Semiconductor
MP	MultiProcessor
MPP	Massively Parallel Processor
MSB/msb	Most Significant Byte/bit
MSDOS	Microsoft Disk Operating System
MSI	Medium Scale Integration
MTBF	Mean Time Between Failure
MTU	Maximum Transfer Unit
N/C	No-Connect
NBS	National Bureau of Standards
NEMA	National Electrical Manufacturers Association
NFS	Network File System
NFU	Not-Frequently Used
NIU	Network Interface Unit
NMI	Non-Maskable Interrupt
NMOS	Negatively doped Metal-Oxide Semiconductor
NOP	No OPeration
NRU	Not-Recently Used
NSF	National Science Foundation
NVRAM	NonVolatile Random Access Memory
OCR	Optical Character Recognition
ODI	Open Datalink Interface
OEM	Original Equipment Manufacturer
OS	Operating System
OSF	Open Software Foundation
OSI	Open Systems Interconnect
PAL/PLA	Programmable Array Logic (Logic Array)
PB	Push Button
PBX	Private Branch eXtender
PC	Personal Computer, Program Counter
PCB	Printed Circuit Board
PCI	Peripheral Component Interconnect
PCM	Pulse Code Modulation
PCMCIA	Personal Computer Memory Card International Association
PE	Processor Element
PFF	Page Fault Frequency
PGA	Pin Grid Array
PIC	Programmable Interrupt Controller
PIO	Programmed Input/Output
PLCC	Plastic Leaded Chip Carrier
PLL	Phase Locked Loop
PM	Preventive Maintenance
PMOS	Positively doped Metal-Oxide Semiconductor
POST	Power On Self Test
PPP	Point-to-Point Protocol
PQFP	Plastic Quad-FlatPack
PROM	Programmable Read-Only Memory
PSTN	Public Switched Telephone Network
PTE	Page Table Entry
QAM	Quadrature Amplitude Modulation
QFP	Quad-FlatPack
QIC	Quarter Inch Cartridge
QoS	Quality of Service
RAID	Redundant Arrays of Inexpensive Disks
RAM	Random Access Memory
RAMDAC	Random Access Memory Digital to Analog Converter
RAS	Row Address Strobe
RCA	Radio Corporation of America
RCC	Routing Control Center
RFC	Request For Comments
RFI	Radio Frequency Interference
RI	Ring Indicator
RISC	Reduced Instruction-Set Computer
RLL	Run Length Limited
RMM	Read Mostly Memory (same as EPROM)
RMS	Root Mean Squared
RMW	Read Modify Write
ROM	Read-Only Memory
RPC	Remote Procedure Call
RPM	Rotations Per Minute
RTC	Real Time Clock
RTS	Request To Send
SAM	Sequential Access Memory
SASI	Shugart Associates Standard Interface
SCSI	Small Computer Systems Interface
SD	Single Density
SDLC	Synchronous Data Link Control
SDRAM	Synchronous Dynamic Random Access Memory
SE	Systems Engineer
SIMD	Single-Instruction Multiple-Data
SIMM	Single Inline Memory Module
SIPP	Single Inline Pinned Package
SISD	Single-Instruction Single-Data
SLIP	Serial Line Internet Protocol
SMD	Surface Mount Device
SMT	Surface Mount Technology
SNA	System Network Architecture
SNR	Signal to Noise Ratio
SO/SOL	Small OutLine
SOIC	Small Outline Integrated Circuit
SPOOL	Simultaneous Peripheral Operation On Line
SPT	Sectors Per Track
SPU	Single Processor Unit
SQE	Signal Quality Error
SRAM	Static Random Access Memory
SS	Single Sided
STDM	Synchronous Time Division Multiplexing
STN	Super Twisted Nematic
STU	Streaming Tape Unit
SVC	Switched Virtual Channel
SVGA	Super Video Graphics Array
TCM	Trellis Code Modulation
TCP/IP	Transmission Control Protocol / Internet Protocol
TDM	Time Division Multiplexing
TI	Texas Instruments
TIA	Telecomm. Industry Assocation
TLB	Translation-Lookaside Buffer
TPI	Tracks Per Inch
TSR	Terminate and Stay Resident
TTL	Transistor-Transistor Logic
TUV	Technischer Ueberwachuags Verein
UART	Universal Asynchronous Receiver/Transmitter
UDP	User Datagram Protocol
UMB	Upper Memory Block
UPS	Uninterruptible Power Supply
USL	Unix System Labs
UTP	Unshielded Twisted Pair
UUCP	Unix to Unix Copy Program
VC	Virtual Channel
VCI	Virtual Channel Identifier
VCR	Video Cassette Recorder
VESA	Video Enhanced Standards Association
VGA	Video Graphics Array
VLB	VESA Local Bus
VLIW	Very Long Instruction Word
VLSI	Very Large Scale Integration
VM	Virtual Memory
VME	Versa Module Eurocard
VP	Virtual Path
VR	Virtual Reality
VRAM	Video Random Access Memory
VTR	Video Tape Recorder
WAN	Wide Area Network
WATS	Wide Area Telephone Service
WD	Western Digital
WORM	Write-Once Read-Many
WS	Wait State
XGA	eXtended Graphics Array
XMS	Extended Memory Specification
XOR	Exclusive-Or
XT	eXtended Technology
ZIF	Zero Insertion Force


Q) 9.3  Where can I get the ISA/EISA/VLB/PCI/etc specs?

PCMCIA
1030 East Duane Avenue, Suite G
Sunnyvale CA 94086
Tel 408-720-0107
Fax 408-720-9416

They are in my mind necessary if you want to write programs that use Socket
Services or Card Services, but maybe not necessary for designing hardware.
A bit pricey they are.

[From: cls@truffula.sj.ca.us (Cameron Spitzer):

_EISA Specification_
BCPR Services Inc.
POB 11137
Spring TX 77391
(713)251-4832

This book *specifies* the Extended ISA.  The expansion slot and
motherboard IO deviced are described.  Also, a file format is defined
for describing the configuration of an EISA-compatible Adapter.

[From: comins@tecrus.enet.dec.com]

Questions concerning PCI specifications or membership can be sent to:

PCI Special Interest Group
P.O. Box 14070
Portland, OR 97214
503-797-4207
503-234-6762

Non-members of the PCI SIG may request a PCI Local Bus Specification for
$25 + shipping costs by calling:
1-800-433-5177

[From: herbst@techunix.technion.ac.il (Herbst OMR)]

Quarter-Inch Cartridge Drive Standards, Inc.
311 East Carrillo Street
Santa Barbara, California 93101
Telephone (805) 963-3853
Fax       (805) 962-1541

Video Electronics Standards Association
2150 North First St.
Suite 440
San Jose, CA  95131-2020
Telephone: (408) 435-0333


Q) 9.4  What books are available for the PC architecture?

Edward Solari
_ISA & EISA_ Theory and Operation
Annabooks, San Diego CA USA
ISBN 0-929392-15-9

This is an excellent book on the EISA and ISA architectures.
Everything you need to know to make your own card, from timing to ECU
config files.

Tom Shanley
_EISA System Architecture_
MindShare, Inc, Richardson, TX USA
ISBN 1-881609-03-0

This book is good for an overview of the EISA and, in part, ISA
systems.  It doesn't go into enough detail to design boards from, but,
as a quote from the sleeve says "The co-ops in the group have found
them to be especially useful."

Tom Shanley
_PCI System Architecture_
MindShare, Inc, Richardson, TX USA
ISBN 1-881609-06-5

[From: cls@truffula.sj.ca.us (Cameron Spitzer):

Edward Solari
_AT Bus Design_
Annabooks, San Diego CA USA
ISBN 0-929392-08-6

This book describes the expansion slot which appeared in IBM's
Personal Computer AT.  This bus is now known as the Industry Standard
Architecture Bus, or just ISA.  It gives enough functional and timing
detail for the hardware designer to ensure a new Adapter's
compatibility.  It does not discuss any of the defacto-standard
Adapters, peripherals, or BIOS features, and gives only an overview of
the memory and IO layout.  The timing details are for the nominal 8
MHz bus clock.  Recent practice of drastically increasing this clock
rate is not discussed.

[From: Shaun Burnett (burnesa@cat.com)]

Scott Mueller
_Upgrading and Repairing PCs, 2nd ed._
QUE
ISBN 0-88022-856-3

I've found the following book to be an excellent reference on the PC.
It discusses the IBM PC family and various peripherals.  The book is
written so that the novice user will find this book of use.  Those
that deal with PCs on a lower level will appreciate the numerous
tables that contains information on such topics as serial port
pin-outs, bus connection labels, and I/O ports addresses.

_Pentium(tm) Processor System Architecture_
MindShare, Inc.
ISBN 0-201-40992-5

_80486 System Architecture_
MindShare, Inc.
ISBN 0-201-40994-1

_CardBus System Architecture_
MindShare, Inc.
ISBN 0-201-40997-6

_ISA System Architecture_
MindShare, Inc.
ISBN 0-201-40996-8

_PowerPC System Architecture_
MindShare, Inc.
ISBN 0-201-40990-9

_PCMCIA System Architecture_
MindShare, Inc.
ISBN 0-201-40991-7

_Pentium Pro System Architecture_
MindShare, Inc. 
ISBN 0-201-47953-2

_Plug and Play System Architecture_
MindShare, Inc.
ISBN 0-201-41013-3

_The Universal Serial Bus System Architecture_
MindShare, Inc.
ISBN 0-201-46137-4

_Protected Mode Software Architecture_
MindShare, Inc.
ISBN 0-201-55447-X,

Frank van Gilluwe
_The Undocumented PC:  A Programmer's Guide to I/O, CPUs,
 and Fixed Memory Areas, 2e_
(with disk)
ISBN 0-201-47950-2

Rick Booth
_Inner Loops:  A Sourcebook for High-Performance 32-bit Software Design_
(with CD-ROM)
ISBN 0-201-47960-5


Q) 9.5  What books are available on network programming?

[From: p00736@psilink.com (Frederick J. Ingham)]

In response to several queries, the following books are excellent resources 
on network programming:

Roetzheim, William H., A C Programmers's Guide to the IBM Token Ring, 
Prentice Hall, Englewood Cliffs, New Jersey, 1991

Nance, Barry, Network Programming in C, QUE Corporation, Carmel, IN, 1990. 
(covers Netware NCP, IPX/SPX, and NetBIOS)

Schwaderer, W. David, C Programmer's Guide to NetBIOS, IPX, and SPX, SAMS 
Publishing, Carmel, IN, 1992.

Davis, Ralph, Windows Network Programming 'How to survive in a World of 
Windows, DOS, and Networks', Addison Wesley, Reading, Massachusetts, 1993.
(covers NetBIOS, IPX/SPX, VINES Sockets, TCP/IP, Windows Sockets, Several NOS 
APIs, Mailslots, Named Pipes, etc.)

Comer, Douglas E., Internetworking with TCP/IP, Client - Server Programming 
and Applications, Vol III, Prentice Hall, Englewood Cliffs, New Jersey, 1993.

IBM, Local Area Network, Technical Reference, Document SC30-3383-03, IBM 
Corporation, 1990.
(covers the IBM Token Ring Direct Interface, DLC, and NetBIOS programming)

IBM, Operating System/2, Local Area Network Server, Application Programmer's 
Reference, Document S04G-1046-00, IBM Corporation, 1991.
(covers the IBM LAN Server API and Microsoft LAN Manager API)

Microsoft, LAN Manager Programmer's Reference, Microsoft Press, One Microsoft 
Way, Redmond, Washington, 1990.
(covers the Microsoft LAN Manager API)

Microsoft, Intel, Microsoft Networks/OpenNET, File Sharing Protocol, v2.0, 
1988.
Microsoft, Microsoft Networks, SMB File Sharing Protocol Extensions v2.0, 
1988.
Microsoft, Microsoft Networks, SMB File Sharing Protocol Extensions v3.0, 
1989.
(all of the above cover the Server Message Block protocol used by Microsoft 
LAN Manager and IBM LAN Server.  they are available via ftp from 
ftp.microsoft.com)

Q) 9.6  Which companies have ftp sites?
[From: rfowler@access.digex.net (Ronald Fowler)]

Officially Supported FTP Sites

HARDWARE/ SOFTWARE FTP SERVERS

3Com                                  ftp://ftp.3com.com/
Acorn Computers Ltd.                  ftp://ftp.acorn.co.uk/
Adaptec, Inc.                         ftp://ftp.adaptec.com/
Adobe Systems Incorporated            ftp://ftp.adobe.com/
Advanced Micro Devices, Inc. (AMD)    ftp://ftp.amd.com/
American Megatrends, Inc. (AMI)       ftp://american.megatrends.com/
Apple Computer, Inc.                  ftp://ftp.apple.com/
Asante Technologies, Inc.             ftp://ftp.asante.com/
Asymetrix                             ftp://ftp.asymetrix.com/
ATI Technologies Inc.                 ftp://atitech.ca/
Autodesk, Inc.                        ftp://ftp.autodesk.com/
Berkeley Software Design              ftp://ftp.bsdi.com/
Booklink Technologies, Inc.           ftp://ftp.booklink.com/
Borland                               ftp://ftp.borland.com/
BusLogic, Inc. (coming soon!!!)       ftp://buslogic.com/
Cabletron Systems                     ftp://134.141.197.25/
Calera Recognition Systems            ftp://calera.com/
Cirrus Logic Corporation              ftp://ftp.cirrus.com/
Claris Corporation                    ftp://ftp.claris.com/
Compaq Computer Corporation           ftp://ftp.compaq.com/
Cray Research                         ftp://ftp.cray.com/
Creative Labs, Inc.                   ftp://ftp.creaf.com/
Crystal Lake Multimedia, Inc.         ftp://ftp.teleport.com/vendors/crystal/
Dell Computer Corporation             ftp://ftp.dell.com/
Delrina Corporation                   ftp://ftp.delrina.com/
Diamond Multimedia Systems, Inc.      ftp://ftp.diamondmm.com/
Digital Equipment Corporation         ftp://ftp.digital.com/
Farallon Computing, Inc.              ftp://ftp.farallon.com/
Phoenix Technologies                  ftp://ftp.ptltd.com/
Fractal Design Corporation            ftp://ftp.fractal.com/
FTP Software, Inc.                    ftp://ftp.ftp.com/
Global Village Communication, Inc.    ftp://ftp.globalvillag.com/
Gupta Corporation                     ftp://wji.com/gupta/
Hercules Computer Technology, Inc.    ftp://ftp.netcom.com/pub/he/
Hewlett-Packard Company               ftp://ftp-boi.external.hp.com/
IBM Corporation                       ftp://ftp.pcco.ibm.com/  (PC Company)
                                      ftp://software.watson.ibm.com(Software)
                                      ftp://ftp.ibm.net/ (Internet)
ID Software, Inc.                     ftp://ftp.idsoftware.com/
Insignia Solutions, Inc.              ftp://ftp.insignia.com/
Intel Corporation                     ftp://ftp.intel.com/
Intergraph Corporation                ftp://ftp.intergraph.com/
MathWorks, Inc.                       ftp://ftp.mathworks.com/
McAfee Associates, Inc.               ftp://ftp.mcafee.com/
Microcom                              ftp://ftp.microcom.com/
Microsoft Corporation                 ftp://ftp.microsoft.com/
MIPS Technologies, Inc.               ftp://sgigate.sgi.com/
National Center for Supercomputing Applications ftp://ftp.ncsa.uiuc.edu/
NCR Microelectronics                  ftp://ftp.ncr.com/      
NEC USA, Inc.                         ftp://ftp.nec.com/
NetManage, Inc.                       ftp://ftp.netmanage.com/
Netscape Communications Corporation   ftp://ftp.mcom.com/
NeXT Computer, Inc.                   ftp://ftp.next.com/
Novell, Inc.                          ftp://ftp.novell.com/
Olivetti North America                ftp://ftp.isc-br.com/
Panasonic Technologies, Inc.          ftp://panasonic.com/
QMS, Inc.                             ftp://ftp.qms.com/
Quadralay Corporation                 ftp://ftp.quadralay.com/
Qualcomm Incorporated                 ftp://ftp.qualcomm.com/
Quarterdeck Office Systems, Inc.      ftp://ftp.qdeck.com/
Samsung Semiconductor Corporation     ftp://ftp.samsung.com/
SCO Open Systems Software             ftp://ftp.sco.com/
Shiva Corporation                     ftp://shiva.com/
Siemens-Nixdorf Information Systems   ftp://ftp.mch.sni.de/
Silicon Graphics, Inc.                ftp://ftp.sgi.com/
SoftQuad, Inc.                        ftp://ftp.sq.com/
Sony                                  ftp://sony.com/
SPRY, Inc.                            ftp://ftp.spry.com/
Spyglass, Inc.                        ftp://spyglass.com/
Standard Microsystems Corporation (SMC) ftp://ftp.smc.com/
STB Systems, Inc.                     ftp://stb.com/
Supra Corporation                     ftp://ftp.supra.com/
Symantec Corporation                  ftp://ftp.symantec.com/
Tadpole Technology, Inc.              ftp://ftp.tadpole.com/
Taligent, Inc.                        ftp://ftp.taligent.com/
Telebit Corporation                   ftp://ftp.telebit.com/                  
Texas Instruments                     ftp://ti.com/
U.S. Robotics Corporation             ftp://ftp.usr.com/
Western Digital Corporation           ftp://ftp.wdc.com/
Wilson WindowWare, Inc.               ftp://oneworld.wa.com/wwwftp/wilson/
Wyse Technology                       ftp://ftp.wyse.com/
Ziff-Davis Publishing                 ftp://ftp.zdbop.ziff.com/



Q) 9.7  Which companies have WWW sites?
[From: rfowler@access.digex.net (Ronald Fowler)]

Officially Supported World-Wide-Web Sites

HARDWARE/ SOFTWARE WORLD-WIDE-WEB SERVERS

Abstract Technologies, Inc.           http://www.abstract.co.nz/
Adaptec, Inc.                         http://www.adaptec.com/
Adobe Systems Incorporated            http://www.adobe.com/
Advanced RISC Machines, Inc.          http://www.systemv.com/armltd/index.html
Amdahl Corporation                    http://www.amdahl.com/
Advanced Micro Devices, Inc. (AMD)    http://www.amd.com/
Apex Software Corporation             http://www.apexsc.com/
Apple Computer, Inc.                  http://www.apple.com/ (Apple Home page)
                                      http://www.support.apple.com/ (support)
                                      http://www.info.apple.com/ (support/info)
ATI Technologies, Inc.                http://www.atitech.ca/
Berkeley Software Design, Inc.        http://www.bsdi.com/
*Berkeley Systems, Inc.               http://proper.com:70/1/mac/sponsors/BerkeleySystems/  
Booklink Technologies, Inc.           http://www.booklink.com/
Bristol Technology, Inc.              http://www.bristol.com/
BTG Incorporated                      http://www.btg.com/
BusLogic, Inc.                        http://www.buslogic.com/
Claris Corporation                    http://www.claris.com/
Cisco Systems, Inc.                   http://www.cisco.com/
Columbia Data Products                http://www.cdp.com/
Compaq Computer Corporation           http://www.compaq.com/
Compton's NewMedia, Inc.              http://www.comptons.com/
Cray Computer Corporation             http://www.craycos.com/
Creative Labs, Inc.                   http://www.creaf.com/
Crystal Lake Multimedia, Inc.         http://www.teleport.com:80/~crystal/
Cybernet Systems, Inc.                http://www.cybernet.com/
Dell Computer Corporation             http://www.dell.com/
Delrina Corporation                   http://www.delrina.com/
Diamond Multimedia Systems, Inc.      http://www.diamondmm.com/
DigiBoard (division of Digi International)  http://www.digibd.com/
Digital Equipment Corporation         http://www.digital.com/
                                      http://www.dec.com/
Display Tech Multimedia, Inc.         http://www.ccnet.com/~dtmi/
Farallon Computing, Inc.              http://www.farallon.com/
Fractal Design Corporation            http://www.fractal.com/
FTP Software, Inc.                    http://www.ftp.com/
*Gateway 2000 (User Group)            http://www.mcs.com/~brooklyn/home.html
Global Village Communication, Inc.    http://www.globalvillag.com/
Gupta Corporation (under construction) http://www.WJI.COM/mgupta/htmls/guphome.html
HaL Computer Systems                  http://www.hal.com/
*Hercules Computer Technology, Inc.   http://www.dnai.com/~hercules/
Hewlett-Packard Company               http://www.hp.com/  (info)
                                      http://support.mayfield.hp.com/ (support)
IBM Corporation                       http://www.ibm.com/  (main)
                                      http://www.austin.ibm.com/  (RISC 6000)
                                      http://www.pc.ibm.com/  (PC Company)
*ID Software, Inc. (coming soon!!)    http://www.idsoftware.com/
Informix Software, Inc.               http://www.informix.com/
Insignia Solutions, Inc.              http://www.insignia.com/        
Intel Corporation                     http://www.intel.com/
Intergraph Corporation                http://www.intergraph.com/
Iona Technologies, Inc.               http://www.iona.ie/
Lantronix                             http://www.lantronix.com/
MathSoft, Inc.                        http://www.mathsoft.com/
MathWorks, Inc.                       http://www.mathworks.com/
McAfee Associates, Inc.               http://www.mcafee.com/
Media Vision, Inc.                    http://www.mediavis.com/
*Micron                               http://www.micron.com/
Microsoft Corporation                 http://www.microsoft.com/
MIPS Technologies, Inc.               http://www.mips.com/
Motorola, Inc.                        http://www.mot.com/
Nanao USA Corporation (North America) http://eizo-nanao.com
Nanao USA Corporation (other places)  http://www.eizo.co.jp/welcome/
NCR Microelectronics                  http://www.ncr.com/
NCSA                                  http://www.ncsa.uiuc.edu/
NEC USA, Inc.                         http://www.nec.com/
NetManage, Inc.                       http://www.netmanage.com/
Netscape Communications Corporation   http://mosaic.mcom.com/
Network Computing Devices, Inc.       http://www.ncd.com/
NeXT Computer, Inc.                   http://www.next.com/
Novell, Inc.                          http://www.novell.com/
                                      http://www.netware.com/ (Netware info)
NVidia Corporation                    http://www.nvidia.com/
Olivetti North America                http://www.isc-br.com/
Oracle Corporation                    http://www.oracle.com/
Phoenix Technologies (BIOS)           http://www.ptltd.com/
Proteon, Inc.                         http://www.proteon.com/
QMS, Inc.                             http://www.qms.com/
Quadralay Corporation                 http://www.quadralay.com/
Qualcomm Incorporated                 http://www.qualcomm.com/
Quarterdeck Office Systems, Inc.      http://www.qdeck.com/
Racal-Datacom, Inc.                   http://www.racal.com/
Radius, Inc.                          http://research.radius.com/
Responsive Software                   http://www.holonet.net/responsive/              
Samsung Semiconductor Corporation     http://www.samsung.com/
SCO Open Systems Software             http://www.sco.com/
Shiva Corporation                     http://www.shiva.com/
Siemens-Nixdorf Information Systems   http://www.sni.de/
Silicon Graphics, Inc.                http://www.sgi.com/
SoftQuad, Inc.                        http://www.sq.com/
*Sony                                 http://www.sony.com/
SPARC International, Inc.             http://www.sparc.com/
SPRY, Inc.                            http://www.spry.com/
Spyglass, Inc.                        http://www.spyglass.com/
Standard Microsystems Corporation (SMC) http://www.smc.com/
Storm Software, Inc.                  http://www.stormsoft.com/storm/
Sun Microsystems, Inc.                http://www.sun.com/
Sutton Designs                        http://www.suttondesigns.com/
Symantec Corporation                  http://www.symantec.com/
Synopsys, Inc.                        http://www.synopsys.com/
Taligent, Inc.                        http://www.taligent.com/
Tandem Computers, Inc.                http://www.tandem.com/
Tatung Workstation R&D Group          http://www.tatung.com/
Telebit Corporation                   http://www.telebit.com/
Thomas-Conrad Corporation             http://www.compaq.com/
Tidalwave Technologies, Inc.          http://www.tidalwave.com/
*Toshiba America                      http://www.global.net/toshiba.final.html/
Trusted Information Systems, Inc.     http://www.tis.com/
UniPress Software Incorporated        http://www.unipress.com/
Unisys Corporation                    http://www.unisys.com
*U.S. Robotics Corporation            http://www.primenet.com/usr/
VNP Software                          http://www.vnp.com/
Wall Data Incorporated                http://www.walldata.com/
Western Digital Corporation           http://www.wdc.com/
Wilson WindowWare, Inc.               http://oneworld.wa.com/wilson/pages/index.html
WordPerfect (Novell Applications Group) http://www.wordperfect.com/
*Wyse Technology                      http://www.wyse.com/wyse/
Xerox                                 http://www.xerox.com/
*Xircom                               http://www.organic.com/Ads/Xircom/
Ziff-Davis Publishing                 http://www.ziff.com/
ZyXEL                                 http://www.zyxel.com/


NOTES

- Berkeley Systems, Inc. - I do not know if this is supported by
  Berkeley or not...if so, it's not very well kept.
- Gateway 2000 Users Group - this user group is officially supported
  and recognized by Gateway 2000, as well as other companies like IBM.
- Hercules Computer Technology - the WWW and FTP sites above are
  officially supported by Hercules; however, they will have their own
  web/ftp server up and running in early February.  They will be
  "www.hercules.com" and "ftp.hercules.com."
- ID Software - this server is up, though I don't believe they've
  actually written any documents yet.
- Micron - I was told by Micron that their server would be up in late
  Jan./ early Feb. 
- The Sony server is up and running, though they haven't added support
  for their monitors yet....or for any other of their electronics' products.
- Toshiba America - I don't believe this is officially supported but
  it does include some pretty good info on their notebooks/laptops
- Wyse Technology - they have a few HTML "home page" documents on a
  other servers but I was asked to use their new server (above); it will
  go online between the 15th and 18th of January.
- U.S. Robotics Corporation - I don't believe this is officially
  supported but it does give some good info on their products.
- Xircom - I don't know if this is a supported site in the works or
  not...I'll let you be the judge



Q) 9.8  What's the phone number for...
[From: zeos@zeos.com]  

This list of industry phone numbers is provided as a service to the net
community. It is not meant to be complete by any means, but if you have any
suggestions for additions, or if you find any errors which should be corrected,
please feel free to email me at support@zeos.com.  This list will be reposted
periodically with the appropriate updates.  To obtain the latest list which
is updated approximately once per month, send and email message to
phone@zeos.com, and the list will automatically be sent to your account.

Thank you to all who have sent me corrections/additions. 

       Currently posted to: comp.sys.ibm.pc.hardware.misc (inside FAQ)
                          and in biz.zeos.general 

  Last modification date: December 4, 1995 

*=Updated/corrected/added since last modification 

  (#)
    1STREADER ................. BBS ................... 615-230-8822
    3Com ...................... BBS ................... 408-980-8204 9600bps
    3Com ...................... CardFacts ............. 408-727-7021
    3Com ...................... T/S ................... 800-876-3266 
    3Com ...................... Faxback ............... 800-638-3266
    3Com ...................... Anonymous FTP ......... ftp.3com.com
    3D Microcomputer .......... Sales ................. 905-472-8822
    3D Microcomputer .......... Sales Fax ............. 905-472-6633 
    3D Microcomputer .......... Service ............... 905-472-3668
    3D Microcomputer .......... Service Fax ........... 905-472-0550
    3D Microcomputer .......... Tech Support .......... 800-846-7655
    3D Microcomputer .......... Tech Support Fax ...... 905-472-0038
    3rd Planet Software, Inc... BBS ................... 213-841-2260 2400bps
    4th Dimension Software .... General ............... 214-934-0283
    #9 ........................ General ............... 800-438-6463
    #9 ........................ General ............... 617-674-0009
    #9 ........................ FAX ................... 617-674-2919
    #9 ........................ BBS ................... 617-862-7502 28.8 

  (A)
    A.I.R. .................... Fax ................... 408-428-0950
    A.I.R. .................... Voice ................. 408-428-0800
    Abacus Concepts............ BBS ................... 616-698-8106 2400bps
    Abaton Technology.......... BBS ................... 415-438-4650 2400bps
    Accent Systems ............ General ............... 800-726-7657 
    Accolade................... BBS ................... 408-296-8800 2400bps
    Acculogic ................. Product Support ....... 714-454-2441
    Acculogic ................. Fax ................... 714-454-8527
    Acculogic ................. BBS ................... 714-454-8124 
    Acer America............... BBS ................... 408-428-0140 
    Actix Systems ............. BBS ................... 408-970-3719 14400bps
    Actix Systems ............. Sales ................. 800-927-5557
    Actix Systems ............. Service ............... 408-986-1625 
    Adaptec.................... Literature Request .... 800-934-2766 
    Adaptec ................... Automated Fax ......... 408-957-7150
    Adaptec.................... BBS ................... 408-945-7727 14400bps
    Adaptec ................... General ............... 800-959-7274
    Adaptec ................... General ............... 408-946-8600
    Adaptec ................... Tech Support .......... 408-945-2550
    Adaptec ................... Internet .......support@adaptec.com
    Addstor.................... BBS ................... 415-324-4077 14400bps
    Adobe Systems ............. BBS ................... 206-623-6984 14400bps  
    Adobe Systems ............. Tech Support .......... 206-628-2757 
    Adobe Systems ............. Fax Back .............. 206-628-5737
    Adobe Systems ............. FTP Site .............. ftp.adobe.com 
    Advanced Digital Corp ..... BBS ................... 714-894-0893 2400bps
    Advanced Logic Research ... BBS ................... 714-458-6834 14400bps
    Advanced Logic Research ... Sales ................. 800-444-4ALR
    Advanced Logic Research ... Tech Support .......... 714-458-0863
    Advanced Logic Research ... Fax ................... 714-458-0532 
    Advanced Logic Research ... Fax Back .............. 714-581-3332
    Advanced Logic Research ... Internet .............. sales@alr.com
    Advanced Logic Research ... Internet .............. ftp/www.alr.com 
   *Agson ..................... General ............... 800-444-4060
    Ahead Systems ............. General ............... 415-623-0900
   *Alogristics ............... General ............... 602-MSD-HELP
   *Algoristics ............... BBS ................... 602-830-5145
   *Algoristics ............... Internet ....www.goodnet.com/~ssmith/ 
    All Computer .............. BBS ................... 416-960-8679 2400bps
    Allied Telesis............. BBS ................... 415-964-2994 2400bps
    Alloy Computer Products.... BBS ................... 508-460-8140 2400bps
    Alpha Software Corp ....... BBS ................... 617-229-2915 2400bps
    Alpha Software Corp ....... General ............... 800-451-1018
    ALR ....................... T/S ................... 714-458-1952
    Altima .................... T/S ................... 800-356-9990 
    Altima..................... BBS ................... 510-356-2456 2400bps
    Altsys..................... BBS ................... 214-680-8592 2400bps
    AMD ....................... Literature ............ 800-222-9323
    AMD ....................... Main .................. 800-538-8450
    AMD ....................... Tech Support .......... 800-292-9263
    Amdek ..................... T/S ................... 800-722-6335 
    Amdek Corporation.......... BBS ................... 408-922-4400 2400bps
    American Megatrends (AMI) . BBS ................... 404-246-8781 14400
    American Megatrends (AMI) . BBS ................... 404-246-8782 V.32bis
    American Megatrends (AMI).. FaxBack ............... 404-246-8787 
    American Megatrends (AMI) . T/S ................... 404-246-8600
    American Megatrends (AMI) . Bios Upgrades ......... 800-836-8026 
    American Megatrends (AMI) . FTP ........ftp.american.megatrends.com
    American Online ........... Tech Support .......... 800-827-3338
    American Online ........... Sales/Billing ......... 800-827-6364
    American Online ........... BBS ................... 800-827-5808 
    American Training Int'l ... General ............... 800-955-5284 
    AMIPRO (Upgrade to 3.0) ... Upgrading ............. 800-872-3387
    AMIPRO .................... Cust. Service ......... 404-399-5505
    Andataco .................. C/S ................... 800-443-9191
    Andataco .................. Fax ................... 619-453-9294
    APC (UPC's) ............... Tech Support .......... 800-443-4519 
    APCUG (Association of
      PC User Groups) ......... BBS ................... 408-439-9367
    Apogee Software............ BBS ................... 508-365-2359 16800bps
    Appian .................... Main .................. 408-730-5400 
    Appian .................... Tech Support .......... 800-422-7369  
    Apple Computer ............ Fax Back .............. 800-SOS-APPL
    Apple Computer ............ T/S USA Only .......... 800-SOS-APPL
    Applied Engineering........ BBS ................... 214-241-6677 2400bps
    Archive Corporation ....... General ............... 714-641-0279
    Areal Technology Inc ...... General ............... 408-436-6800
    Artisoft .................. BBS ................... 602-884-8648
    Artisoft .................. Sales ................. 800-TINY-RAM
    Artisoft .................. T/S ................... 602-670-7000 
    ARTIST Graphics............ BBS ................... 612-631-7669 2400bps
    ARTIST Graphics ........... General ............... 612-631-7800
    ARTIST Graphics ........... Tech Support .......... 612-631-7888
    ARTIST Graphics ........... Fax ................... 612-631-7802
    ARTIST Graphics ........... Fax Back .............. 612-631-3509
    ARTIST Graphics ........... Internet .............. artgraphics.com 
    Asante Technologies ....... Voice ................. 800-622-7464
    Asante Technologies ....... Fax ................... 408-432-6018
    Asante Technologies ....... Fax Back .............. 800-741-8607
    Asante Technologies ....... BBS ................... 408-432-1416 14.4N81
    Asante Technologies ....... E-mail ................ support@asante.com
    Asante Technologies ....... FTP ................... ftp.asante.com
    Ashton-Tate ............... BBS ................... 213-324-2188
    Ask Sam Systems............ BBS ................... 904-584-8287 2400bps
    AST Research .............. BBS ................... 817-230-6850 
    Asus motherboard (Aorta) .. General ............... 408-956-9077
    Asus motherobard (Aorta) .. BBS ................... 408-956-9084 
    Asymetrix.................. BBS ................... 206-451-1173 14400bps
    AT&T ...................... Tech Support .......... 800-247-1212
    AT&T Computer Systems...... BBS ................... 908-769-6397 2400bps
    Atari ..................... General ............... 408-745-2000
    ATI Technologies .......... BBS ................... 905-764-9404 9600bps
    ATI Technologies .......... Compuserve ............ 74740,667
    ATI Technologies .......... Compuserve ............ GO ATITECH-
    ATI Technologies .......... Customer Service ...... 905-882-2626
    ATI Technologies .......... Fax ................... 905-882-2624
    ATI Technologies .......... Sales ................. 905-882-2600
    ATI Technologies .......... Tech Support .......... 905-882-2626
    ATI Technologies........... BBS ................... 416-764-9404 14400bps
    Autodesk .................. General ............... 415-507-5000
    Autodesk .................. BBS ................... 415-507-5921 
    Automated Design Systems... BBS ................... 404-394-7448 2400bps
    Award (Bios) .............. BBS ................... 415-968-0249 
  (B)
    Beagle Bros................ BBS ................... 619-558-6151 2400bps
    Below Zero ................ Mail Order ............ 800-461-2777
    Below Zero ................ General ............... 403-547-0669
    Bestgift Service........... BBS ................... 813-978-3044 2400bps
    Big State Doors............ BBS ................... 512-398-7346 14400bps
    Black Box ................. Sales/Tech Support .... 412-746-5500
    Blackmond Software......... BBS ................... 505-589-0319 96H00bps
    Boca ...................... T/S ................... 407-241-8088
    Boca Research.............. BBS ................... 407-241-1601 14400bps
    Borland ................... Automated Support ..... 800-524-8420
    Borland.................... BBS ................... 408-439-9096 2400bps
    Borland ................... Compuserve ............ GO BORLAND
    Borland ................... Corporate Sales ....... 800-331-0877
    Borland ................... Fax Back .............. 800-822-4269
    Borland ................... General ............... 404-431-5250
    Borland ................... Sales ................. 800-331-0877
    Borland ................... T/S ................... 408-438-5300
    Borland ................... T/S ................... 800-252-5547
    Boston Computer Society ... BBS ................... 617-964-6939
    Bourbaki................... BBS ................... 208-342-5823 2400bps
    Box Hill Systems .......... General ............... 800-727-3863 
    Brightbill Roberts......... BBS ................... 315-472-1058 2400bps
    Brightwork Development..... BBS ................... 914-667-4759 2400bps
    Brother ................... General (Canada) ...... 514-685-0600
    Brother ................... BBS ................... 514-685-2040
    Brother ................... T/S ................... 800-284-4357 
    Brown Bag Software......... BBS ................... 408-371-7654 16800bps
    Buerg Software............. BBS ................... 707-778-8944 2400bps
    BusLogic .................. BBS ................... 408-492-1984 
    BusLogic .................. Tech Support .......... 408-492-9090 
    BusLogic .................. Tech Support .......... 408-988-7338
    BusLogic .................. Tech Support FAX ...... 408-492-1542
    Buttonware................. BBS ................... 206-454-7875 14400bps
    Byte (magazine) ........... BBS ................... 617-861-9764
  (C)
    Cabletron.................. BBS ................... 603-335-3358 14400bps
    Cabletron.................. Compuserve ............ go CTRON
    Cabletron Systems ......... FTP ................... 134.141.197.25
    Cabletron Systems ......... internet .............. sales@ctron.com
    Cabletron Systems ......... internet .............. support@ctron.com
    Cabletron Systems ......... T/S & Sales ........... 603-332-9400 
    Cadworks .................. General ............... 800-545-4223 
    Calcomp ................... T/S ................... 800-CAL-COMP 
    Calcomp.................... BBS ................... 714-821-2359 2400bps
   *Caere Corp .................BBS ................... 408-773-9068 
    Campbell Services.......... BBS ................... 313-559-6434 2400bps
    Canon ..................... Main Office ........... 516-488-6700
    Canon ..................... Tech Support .......... 800-423-2366
    Canon Printer (Italy)...... BBS ................... 9-2-58010997 16800bps
    Canon Printer Division..... BBS ................... 714-438-3325 9600bps
    Cardinal (Techs) .......... Tech Support .......... 717-293-3135
    Cardinal 14.4 modem ....... Tech Support .......... 717-293-3124
    Cardinal Technologies...... BBS ................... 717-293-3074 14400bps
    CBIS, Inc.................. BBS ................... 404-446-8405 2400bps
    cc:Mail.................... BBS ................... 415-691-0401 2400bps
    CCT Inc ................... General ............... 612-339-5870
    CD Publishing Corp ........ FAX ................... 604-874-1431
    CD Publishing Corp ........ General ............... 604-874-1430
    CD Publishing Corp ........ General ............... 800-333-7565
    CD-ROM Inc ................ Fax ................... 303-526-7395 
    CD-ROM Inc ................ General ............... 303-526-7600
    Central Point Software .... BBS ................... 503-690-6650 14400bps
    Central Point Software .... PC Tools Tech Support . 503-690-8090
    Central Point Software .... T/S ................... 503-690-8080 
    Certus..................... BBS ................... 216-546-1508 2400bps
    Cheyenne Software.......... BBS ................... 516-484-3445 2400bps
    Cheyenne Software ......... FTP Site .............. ftp.cheyenne.com 
    Chipsoft................... BBS ................... 619-453-5232 2400bps
    Chips and Technologies .... General ............... 800-323-4477
    Ciprico ................... General ............... 612-551-4100
    Ciprico ................... Fax ................... 612-551-4002
    Cirrus Logic .............. BBS ................... 510-440-9080 
    Cirrus .................... General ............... 800-272-1135
    Cirrus Logic .............. General ............... 510-623-8300
    Citizen America ........... General ............... 800-477-4683
    Citizens America Corp...... BBS ................... 310-453-7564 2400bps
    Citizens America Corp ..... General ............... 213-453-0614
    Citizens America Corp ..... Fax ................... 213-453-2814 
    Citrix .................... Fax ................... 305-341-6880 
    Citrix .................... General ............... 305-755-0559
    Citrix .................... General ............... 800-437-7503
    Citrix Systems............. BBS ................... 305-346-9004 2400bps
    Clarion Software........... BBS ................... 305-785-9172 2400bps
    Claris Corp................ BBS ................... 408-987-7421 14400bps
    Clark Development Corp..... BBS ................... 801-261-8976 16800bps
    Clear & Simple ............ General ............... 203-658-1204
    Clear Software............. BBS ................... 617-965-5406 2400bps
    CMS Enhancement, Inc. ..... T/S ................... 714-222-6000 
    CNET....................... BBS ................... 408-954-1787 2400bps
    Coconut Computing Inc...... BBS ................... 619-456-0815 14400bps
    Codenoll................... BBS ................... 914-965-1972 2400bps
    Colorado Memory Systems ... General ............... 800-346-9881 
    Colorado Memory Systems ... BBS ................... 303-635-0650 (8N1)
    Colorado Memory Systems.... BBS ................... 970-635-0650 14400bps
    Columbia Data Products..... General ............... 407-869-6700
    Columbia Data Products..... General ............... 800-613-6288
    Columbia Data Products..... Fax ................... 407-862-4725
    Communications Research.... BBS ................... 504-926-5625 2400bps
    Command Software .......... General ............... 407-575-3200
    Command Software .......... BBS ................... 407-575-1281 14400bps
    Command Software .......... Fax ................... 407-575-3026
    Compaq Computer Systems.... BBS ................... 713-378-1418 14400bps
    Compaq .................... General ............... 713-370-0670
    Compaq .................... FTP Site .............. ftp.compaq.com 
    Compaq .................... T/S ................... 800-888-5858 
    Compaq .................... Tech Support .......... 800-345-1518 
    Compaq .................... Tech Support .......... 800-652-6672
    Compati ................... Tech Support .......... 815-756-3411
    Compex .................... Voice ................. 714-630-7302
    Compex .................... Fax ................... 714-630-6521
    Compuadd .................. Tech Support .......... 800-456-3116
    CompUSA ................... General ............... 800-COMPUSA
    CompUSA ................... Training Dept ......... 800-TRAIN-80
    CompuServ Info. Serv. ..... General ............... 800-848-8199
   *Compuserve ................ Tech Support .......... 800-609-1674 
    Computer Associates ....... General ............... 800-225-5224
    Computer Peripherals Inc .. BBS ................... 805-499-9646 14400bps
    Computer Peripherals Inc .. Tech Support .......... 805-499-5751
    Computer Support........... BBS ................... 214-404-8652 14400bps
    Computers International.... BBS ................... 213-823-3609 14400bps
    Computone Corp. ........... BBS ................... 404-343-9737 
    Computone Corp. ........... BBS ................... 404-664-1210 
    Computone Corp. ........... General ............... 404-475-2725
    Computone Corp. ........... Tech Support .......... 404-475-2725 x250
    Comtrol.................... BBS ................... 612-631-8310 28.8K 
    Comtrol.................... BBS ................... 612-639-1502 14.4K
    Comtrol ................... WWW ................... www.comtrol.com 
    Conner Peripherals ........ BBS ................... 408-456-4415 V.32
    Conner Peripherals ........ Fax Back .............. 408-456-4903
    Conner Peripherals ........ Tech Support .......... 408-456-3388
    Conner Peripherals ........ Tech Support .......... 800-421-1879
    Conner Peripherals ........ Tech Support .......... 800-426-6637
    Control Data Corp. (CDC) .. General ............... 612-851-4131
    Core International ........ BBS ................... 407-241-2929 2400bps
    Core International ........ Tech Support .......... 407-997-6044
    Corel ..................... General ............... 800-836-7274 
    Corel System............... BBS ................... 613-728-4752 14400bps
    Cornerstone Technology .... BBS ................... 408-435-8943 2400bps
    Cornerstone Technology .... T/S ................... 408-435-8900
    Corvus System, Inc......... BBS ................... 408-972-9154 2400bps
    Covox Corpoartion.......... BBS ................... 503-342-8261 14400bps
    CPI ....................... T/S ................... 800-235-7618 
    Creative Labs.............. C/S ................... 800-998-1000
    Creative Labs.............. BBS ................... 405-742-6660 14400bps
    Creative Labs.............. ftp ................... ftp.creaf.com
    Creative Labs ............. T/S ................... 405-742-6622
    Cross Communications....... BBS ................... 303-444-9003 14400bps
    Crosstalk Communications .. BBS ................... 404-740-8428
    CTX (monitors) ............ BBS ................... 909-594-8973
    CTX (monitors) ............ Repair (East Coast) ... 800-342-5289
    CTX (monitors) ............ Repair (West Coast) ... 800-289-2189
    CTX (monitors) ............ Service Center ........ 800-888-2012
    CTX (monitors) ............ Sales ................. 800-888-9052
    CTX (monitors) ............ FaxBack (acct #026) ... 818-837-4341 
    Cumulus.................... BBS ................... 216-464-3019 2400bps
    CYRIX ..................... BBS ................... 214-994-8610 14400bps
    CYRIX ..................... General ............... 800-FAS-MATH     
    CYRIX ..................... T/S ................... 800-327-6284 
    CYRIX ..................... T/S ................... 800-GO-CYRIX
    CYRIX ..................... Technical Support ..... 800-848-2979 x325
  (D)
    D-Link Systems, Inc........ BBS ................... 714-455-1779 14400bps
    D-Link .................... LAN adaptors/cards .... 800-361-5265
    DAC Software............... BBS ................... 214-931-6617 2400bps
    DAK Online Resource Center. BBS ................... 818-715-7153 14400bps
    Dallas  (chip)............. Tech Support .......... 510-796-6100
    Dariana Technology Group... BBS ................... 714-994-7410 2400bps
    Darwin Systems............. BBS ................... 301-251-9206 14400bps
    Data Access................ BBS ................... 305-238-0640 2400bps
    Data Shield ............... T/S ................... 312-329-1601
    Data Technology Corp ...... BBS ................... 408-942-4010 
    Data Technology Corp ...... Tech Support .......... 408-262-7700
    Datadesk/Prometheus........ BBS ................... 503-691-5199 9600bps
    DataEase Int'l............. BBS ................... 203-374-6302 2400bps
    Datapoint ................. General ............... 210-593-7000 
    Dataproducts Corp.......... BBS ................... 818-887-8167 9600bps
    Datastorm (Procomm) ....... BBS ................... 314-875-0503 14400bps
    Datastorm (Procomm) ....... Business .............. 314-443-3282
    Datastorm (Procomm) ....... Fax ................... 314-875-0595
    Datastorm (Procomm) ....... Tech Support .......... 314-875-0530 
    David Systems.............. BBS ................... 408-720-0406 2400bps
    Dayna Communications....... BBS ................... 801-535-4205 2400bps
    DCA........................ BBS ................... 404-740-8428 9600bps
    Dell Computer ............. BBS ................... 512-728-8528
    Dell Computer ............. Customer Service ...... 800-624-9897
    Dell Computer ............. Sales ................. 800-879-3355
    Dell Computer ............. Tech Fax .............. 800-950-1329
    Dell Computer ............. Tech Support .......... 800-624-9896
    Dell Computer ............. FTP Site .............. ftp.dell.com 
    Delphi..................... BBS ................... 800-365-4636 2400bps
    Delrina Technology Inc..... BBS ................... 416-441-2752 16800bps
    Delrina Technology Inc..... General ............... 416-441-3676
    DeltaComm Development ..... BBS ................... 919-481-9399 16800bps
    DeltaComm Development ..... General ............... 919-460-4556
    DeltaComm Development ..... FAX ................... 919-460-4531
    Describe .................. General ............... 800-448-1586
    Development Technologies .. General ............... 803-790-9230
    Diamond ................... General ............... 408-325-7000 
    Diamond ................... BBS 9600-1440  baud ... 408-325-7175 
    Diamond ................... Fax ................... 408-773-8000
    Diamond ................... Fax Back .............. 800-380-0030
    Diamond ................... Tech Support .......... 408-325-7100 
    Diamond ................... Internet .............. www.diamondmm.com
    Diamond ................... Internet .............. ftp.diamondmm.com 
    Diconix ................... T/S ................... 513-259-3100 
    Digiboard Inc. ............ BBS ................... 612-943-0812 2400bps
    Digiboard Inc. ............ Tech Support .......... 612-943-9020 
    Digicom Systems, Inc ...... BBS ................... 408-262-5629
    Digicom Systems, Inc ...... Voice ................. 408-262-1277
    Digital Communications..... BBS ................... 513-433-5080 2400bps
    Digital Equip. Corp.(DEC) . General ............... 508-493-5111
    DEC ....................... ordering by modem ..... 800-234-1998
    DEC ....................... ordering by fax ....... 800 234-2298
    DEC ....................... ordering by fax ....... 800-524-5694
    DEC ....................... ordering by phone ..... 800 PC BY DEC
    DEC ....................... Product info .......... 800-DIGITAL
    DEC ....................... Tech Support .......... 800-354-9000
    Digitrend Systems Corp. ... General ............... 818-772-0190
    Dilog ..................... General ............... 408-241-3192
    Disk Technician Corporation BBS ................... 619-272-9240 2400bps
    DNA Networks, Inc.......... BBS ................... 215-296-9558 2400bps
    Dove Computer.............. BBS ................... 919-343-5616 14400bps
    DPT (Dist Process Tech) ... BBS ................... 407-831-6432
    DPT (Dist Process Tech) ... General ............... 407-260-3566
    DPT (Dist Process Tech) ... Tech Support .......... 407-830-5522
    DSI (Digicom Systems) ..... BBS ................... 408-262-5629
    DSI (Digicom Systems) ..... Sales ................. 800-833-8900
    DSI (Digicom Systems) ..... Tech Support .......... 408-262-1277
    DTC ....................... Tech Support .......... 408-262-7700 
    DTC ....................... BBS ................... 408-942-4010
    DTC ....................... Fax ................... 408-942-4052
    DTC ....................... Fax Back .............. 408-942-4005
    DTC ....................... General ............... 408-942-4000
    DTK........................ Main .................. 818-810-8880
    DTK........................ Tech Support (IL) ..... 800-804-8048
    DTK........................ Tech Support (NJ) ..... 908-562-8800
    DTK........................ Tech Support (GA) ..... 800-746-4386
    DTK........................ Tech Support (FL) ..... 305-597-8888
    DTK ....................... Fax Back .............. 800-806-1DTK 
    Dudley Software............ BBS ................... 615-966-3574 2400bps
    Durant Technologies ....... T/S ................... 800-451-4813 
    Dynamic Microprocessor..... BBS ................... 516-462-6638 2400bps
    Dysan Corp................. Tech Support .......... 408-988-3472
  (E)
    EagleSoft.................. BBS ................... 812-479-1310 16800bps
    Eastman Kodak ............. T/S ................... 800-255-3434
    Elek-Tec, Inc ............. General ............... 800-395-1000 
    Elite Business App's....... BBS ................... 410-987-2335 2400bps
    Emac/Everex................ BBS ................... 510-226-9694 2400bps
    Emerald Systems ........... T/S ................... 800-366-4349
    Enable Software............ BBS ................... 518-877-6316 2400bps
    Ensoniq ................... General ............... 610-647-3930
    Envisions ................. BBS ................... 415-259-8145
    Epson ..................... T/S ................... 800-922-8911
    Epson ..................... Tech Support .......... 213-539-9955
    Epson America, Inc......... BBS ................... 310-782-4531 9600bps
    Equinox Systems, Inc....... BBS ................... 305-378-1696 2400bps
    eSoft Inc.................. BBS ................... 303-699-8222 16800bps
    ETS Incorporated........... BBS ................... 801-265-0919 14400bps
    Everex Systems ............ General ............... 800-821-0806 
    Everex Systems ............ Fact Fax .............. 510-683-2800
    Everex Systems ............ Tech Support .......... 510-498-4411
    Exabyte ................... Sales ................. 800-445-7736
    Exabyte ................... T/S ................... 303-447-4323
    Exabyte ................... BBS ................... 303-447-7100
    Exabyte Direct Srvce Admn . Fax ................... 303-447-7199
    Excalibur.................. BBS ................... 408-244-0813 14400bps
    Exis....................... BBS ................... 416-439-8293 14400bps
    EZX Publishing............. BBS ................... 713-280-8180 14400bps
  (F)
    Family Scrapbook........... BBS ................... 904-249-9515 16800bps
    Fifth Generation Systems .. BBS ................... 504-295-3344
    Fifth Generation Systems .. T/S ................... 800-766-7283 
    Fifth Generation Systems .. T/S: Mace, Fastback ... 800-873-4384
    Fifth Generation Systems... BBS ................... 504-295-3344 2400bps
    Flashllink ................ BBS ................... 717-293-3074 
    FlashTek .................. BBS ................... 208-883-3859
    FlashTek .................. Email ................. flashtek@proto.com
    FlashTek .................. England ............... 44-476-74108
    FlashTek .................. General ............... 208-882-7275
    FlashTek .................. Orders ................ 800-397-7310
    Folio...................... BBS ................... 801-229-6668 2400bps
    Footprint Works ........... T/S ................... 800-465-8470
   *Folio ..................... General ............... 801-229-6700
   *Folio ..................... General ............... 800-543-6546 
    Footprint Works ........... General ............... 416-860-0477
    Foresight Resources........ BBS ................... 816-891-8465 2400bps
    Frederick Engineering, Inc. BBS ................... 301-290-6944 2400bps
    FreeLance ................. Cust Support .......... 800-223-1662
    Fresh Technology........... BBS ................... 602-497-4235 2400bps
    FTP Corp .................. Tech Support .......... 508-685-3600
    FTP Corp .................. Sales ................. 800-282-4387 
    Fujitsu America, Inc....... General ............... 408-432-6333 
    Fujitsu America ........... T/S ................... 408-432-1300
    Fujitsu America, Inc. ..... Tech Support .......... 800-826-6112  
    Fujitsu America, Inc. ..... Tech Support .......... 00-826-6112
    Fujitsu America, Inc ...... FaxBack ............... 408-428-0456 
   *Future Domain ............. General ............... 408-934-7274
   *Future Domain ............. Fax ................... 714-253-0429 
    Future Domain ............. Tech Support .......... 714-253-0400
    Future Domain ............. Update Center ......... 800-879-7599 
    Future Domain.............. BBS ................... 714-253-0432 2400bps
    FutureSoft Engineering..... BBS ................... 713-588-6870 2400bps
  (G)
    Galacticomm................ BBS ................... 305-583-7808 14400bps
    GammaTech ................. General ............... 405-359-1219
    GAP Development Company.... BBS ................... 714-493-3819 14400bps
    Gateway ................... General ............... 800-846-2000 
    Gateway ................... T/S ................... 714-553-1555 
    Gateway ................... Tech Support .......... 800-846-2301 
    Gateway BBS................ BBS ................... 605-232-2109 14400bps
    Gateway Communications..... BBS ................... 714-863-7097 2400bps
    Gazelle Systems ........... T/S: Optune ........... 800-233-0383
    Gazelle Systems............ BBS ................... 801-375-2548 2400bps
    GEcho...................... BBS ................... 316-263-5313 16800bps
    General DataComm Ind....... BBS ................... 203-598-0593 14400bps
    GEnie Information Services. BBS ................... 800-638-8369 2400bps
    Genoa ..................... BBS ................... 408-362-2999
    Genoa ..................... Tech Support .......... 408-362-2900
    Genovation ................ Fax ................... 714-833-0322
    Genovation ................ General ............... 714-833-3355
    Gensoft Development........ BBS ................... 206-562-9407 2400bps
    GeoClock................... BBS ................... 703-241-7980 14400bps
    GeoWorks .................. T/S ................... 415-644-3456 
    Gibson Research ........... BBS ................... 714-362-8848 2400bps
    Gibson Research ........... Sales-T/S: Spinwrite .. 714-362-8800 
    GigaTrend, Inc............. BBS ................... 619-566-0361 2400bps
    Global Village Comm........ General ............... 408-523-1000
    Global Village Comm........ Tech Support .......... 408-523-1050 
    Global Village Comm........ BBS ................... 408-523-2403 14400bps
    Goldstar .................. T/S ................... 800-777-1192
    Goldstar .................. Tech Support .......... 408-432-1331
    Goldstar Technologies...... BBS ................... 408-432-0236 14400bps
    Graphic Workshop........... BBS ................... 416-729-4609 14400bps
    Gravis .................... BBS ................... 604-431-5927 
    Gravis .................... Tech Support .......... 604-431-1807 
    Great American Software.... BBS ................... 603-889-7292 2400bps
    GSI ....................... General ............... 714-261-7949
    GSI ....................... Fax ................... 714-757-1778 
    Gupta Technologies, Inc.... BBS ................... 415-321-0549 2400bps
    GVC Technologies........... BBS ................... 201-579-2380 14400bps
    GVC Technologies .......... General ............... 800-289-4821
  (H)
   *HAL Computer Systems ...... General ............... 408-379-7000 
   *HAL Computer Systems ...... Fax ................... 408-379-5022
   *HAL Computer Systems ...... Tech Support .......... 800-HAL-9111
   *HAL Computer Systems ...... Internet .............. www.hal.com 
    HardDrives Intl............ Sales? ................ 800-998-8093 
    Harvest Computers, Inc .... General ............... 800-249-0458
    Harvest Computers, Inc .... Tech Support .......... 713-367-3355
    Harvest Computers, Inc .... BBS ................... 713-292-2620 
    Hayes ..................... T/S ................... 404-441-1617
    Hayes Microcomputer........ BBS ................... 404-446-6336 14400bps
    Hayes Microcomputer........ BBS ................... 800-874-2937 14400bps
    Hayes On-line ............. BBS (product info) .... 800-874-2937 
    Hazard Soft................ BBS ................... 405-243-3200 16800bps
    HDC Computer............... BBS ................... 206-869-2418 2400bps
    Headland .................. General ............... 510-656-0503
    Headland Technology........ BBS ................... 415-656-0503 2400bps
    Headstart ................. T/S ................... 800-722-6224
    Hercules Computer Tech. ... BBS ................... 510-623-7034 
    Hercules Computer Tech. ... Tech Support .......... 510-623-6030 
    Hercules Computer.......... BBS ................... 510-540-0621 2400bps
    Hewlett-Packard Co. ....... Customer Information .. 800-752-0900
    Hewlett-Packard Co. ....... Fax Back .............. 800-331-1917
    Hewlett-Packard Co. ....... BBS ................... 408-553-3500
    Hewlett-Packard Co. ....... Tech Support .......... 800-858-8867
    Hewlett-Packard Co. ....... FTP Site .............. ftp-boi.external.hp.com 
    Houston Instruments ....... T/S ................... 800-444-3425 
    Hyundai Electronics ....... Tech Support .......... 800-234-3553
  (I)
    i-link .................... email (Germany) ....... info@ilink.de
    i-link .................... General (Germany) ..... +4930-216-20-48
    IBM PC Users Group ........ BBS ................... 404-988-2790
    IBM ....................... Automated Fax ......... 800-426-3395
    IBM ....................... BBS ................... 919-517-0001 14400bps
    IBM ....................... BBS Information ....... 800-848-8199
    IBM ....................... BBS (Toronto, Canada) . 905-316-4255
    IBM ....................... BBS (Toronto, Canada) . 416-492-1823
    IBM ....................... BBS (Vancouver, Canada) 604-664-6464
    IBM ....................... BBS (Montreal, Canada). 514-938-3022
    IBM ....................... BBS (Winnipeg, Canada). 204-934-2798
    IBM ....................... BBS (Victoria, Canada). 604-380-5441
    IBM ....................... Cust. Relation (Canada) 800-465-6600
    IBM ....................... Defect Support ........ 800-237-5511
    IBM ....................... FTP ................... software.watson.ibm.com
    IBM ....................... General ............... 800-426-3333
    IBM ....................... General ............... 800-426-2468
    IBM ....................... General (USA) ......... 800-547-1283
    IBM ....................... General (Canada) ...... 800-465-7999
    IBM ....................... PS/2 HelpCenter ....... 800-772-2227
   *IBM Personal Systems ...... Competency Center ..... 800-547-1283 
    IMC Networks............... BBS ................... 714-724-0930 2400bps
    IMSI Software.............. BBS ................... 415-454-2893 2400bps
    Indelible Blue ............ Fax ................... 919-878-7479
    Indelible Blue ............ General ............... 800-776-8284
    Indelible Blue ............ General ............... 919-878-9700
    Infinity Computer Services. BBS ................... 215-965-8028 2400bps
    Infochip Systems........... BBS ................... 408-727-2496 2400bps
    Informix................... BBS ................... 913-492-2089 2400bps
    InfoShare.................. BBS ................... 703-803-8000 96H00bps
    Innovative Data Concepts... BBS ................... 215-357-4183 2400bps
    Inset Corporation.......... BBS ................... 203-740-0063 14400bps
    Insignia Solutions......... BBS ................... 415-694-7694 2400bps
   *Intergraph ................ General ............... 800-239-2500 x2000 
   *Intergraph ................ Faxlink ............... 800-240-4300
   *Intergraph ................ Internet ..........ftp/www.intergraph.com
   *Intergraph ................ BBS ................... 205-730-8786
   *Intergraph ................ Sales ................. 800-240-1000 
    Integrated Inf Tech ....... BBS ................... 408-727-0952
    Integrated Inf Tech ....... Mathco T/S ............ 800-448-5033
    Integrated Inf Tech ....... XtraDrive T/S ......... 408-727-1676
    Intel...................... BBS ................... 916-356-3600 
    Intel ..................... Cust. Support/FaxBack.. 800-538-3373
    Intel ..................... FaxBack ............... 800-525-3019
    Intel ..................... FaxBack ............... 503-629-7576
    Intel ..................... Fax ................... 503-629-7580
    Intel ..................... Fax ................... 800-458-6231
    Intel ..................... Sales ................. 800-538-3373
    Intel ..................... Sales ................. 503-629-7354
   *Intel ..................... Tech Support .......... 503-264-7000 
    Intel Application Support.. BBS ................... 916-356-3600 14400bps
    Intelligent Graphics Corp.. BBS ................... 408-441-0386 2400bps
    Intracorp.................. BBS ................... 305-378-8793 2400bps
    Intuit .................... ....................... 800-624-8742 
    Iomega .................... T/S ................... 800-456-5522
    Iomega..................... BBS ................... 801-778-4400 2400bps
    Irma DCA .................. T/S ................... 404-740-0300
    Irwin ..................... T/S ................... 800-421-1879
    Irwin Magnetics............ BBS ................... 313-930-9380 9600bps
    ITAC Systems, Inc ......... General ............... 214-494-3073
  (J)
    JDR Microdevices........... BBS ................... 408-559-0253 2400bps
    Jetfax..................... BBS ................... 415-324-1259 2400bps
    Jetform.................... BBS ................... 613-563-2894 2400bps
  (K)
    Kalok (HDD) ............... BBS ................... 408-738-4258
    Kalok (HDD) ............... FAX ................... 408-747-1319
    Kalok (HDD) ............... Voice ................. 408-747-1315
    Kaypro .................... Tech Support .......... 619-481-3900
    Kensington Microware ...... T/S ................... 800-535-4242 
    Kent Marsh................. BBS ................... 713-522-8921 2400bps
    Keytronics ................ Tech Support .......... 800-262-6006
    Kodiak Technology ......... BBS ................... 408-452-0677 2400bps
    Kodiak Technology ......... Tech Support .......... 800-777-7704
    Kurta ..................... T/S ................... 800-645-8782 
    Kurta Corp................. BBS ................... 602-243-9440 2400bps
    Kyocera Unison Inc ........ General ............... 415-848-6680
  (L)
    LAN (magazine) ............ BBS ................... 415-267-7640
    LAN Master................. BBS ................... 817-771-0233 16800bps
    LAN Systems................ BBS ................... 801-373-6980 2400bps
    LAN Works.................. BBS ................... 416-238-0253 2400bps
    Lantronix ................. Tech Support .......... 800-422-7044 or
                                                        714-453-3990
    Lantronix ................. Sales ................. 800-422-7055
    Lantronix ................. BBS ................... 714-367-1051
    Laser Computer ............ General ............... 708-215-9806
    Laser Computer ............ Fax ................... 708-540-8335 
    Laser Go................... BBS ................... 619-450-9370 2400bps
    Lattice.................... BBS ................... 708-916-1200 2400bps
    Leading Edge .............. Customer Service ...... 800-874-3340
    Leading Edge .............. Tech Support .......... 800-245-9870
    Leading Edge............... BBS ................... 508-836-3971 14400bps
    Lexmark ................... BBS ................... 606-232-5238
    Lexmark ................... Fax ................... 606-232-2380
    Lexmark ................... Voice ................. 606-232-3000
    Lexmark ................... BBS ................... 800-453-9223 2400bps
    Liant Software ............ BBS ................... 508-626-0681 9600bps
    Liant Software ............ Tech Support .......... 508-875-2294
    Lightning Communications... BBS ................... 714-457-9429 9600bps
    Logical Connection......... BBS ................... 504-295-3344 2400bps
    Logitech................... BBS ................... 510-795-0408 14400bps
    Logitech .................. Tech Support .......... 510-795-8100
    Logitech .................. Tech_Support@Logitech.com 
    Lotus ..................... Cust. Support ......... 800-223-1662
    Lotus Development ......... General ............... 617-577-8500
    Lotus Tech Support ........ Support ............... 404-399-5505
    Lotus...................... BBS ................... 404-395-7707 2400bps
    Lotus...................... BBS ................... 617-693-7000 2400bps
    Lucas Games ............... BBS ................... 415-257-3070
  (M)
    Mace, Paul Software ....... BBS ................... 714-240-7459
    Mace, Paul Software ....... Tech Support .......... 800-523-0258
    Mace, Paul Software........ BBS ................... 503-482-7435 2400bps
    Macronix .................. Tech Support .......... 800-468-4629
    Macronix ...California .... Tech Support ...only... 408-453-8088
    Madge Networks............. BBS ................... 408-441-1340 2400bps
    Magee Enterprises, Inc..... BBS ................... 404-446-6650 16800bps
    Magitronic Technology...... BBS ................... 516-454-8262 14400bps
    Main Lan................... BBS ................... 407-331-7433 2400bps
    Mannesman Tally............ BBS ................... 206-251-5513 2400bps
   *Mannesman Tally ........... Tech Support .......... 206-251-5593
   *Mannesman Tally ........... Service ............... 800-426-4813 
    Mansfield Software Group... BBS ................... 203-429-3784 14400bps
    Manx Software Systems...... BBS ................... 201-542-2793 2400bps
    Matrix Technology.......... BBS ................... 617-569-3787 2400bps
    Maxi Host Support.......... BBS ................... 209-836-2402 2400bps
    Maxis Software............. BBS ................... 510-254-3869 14400bps
    Maxtor/Miniscribe ......... BBS ................... 303-678-2222 14400bps
    Maxtor/Miniscribe ......... E-mail .........technical_assistance@maxtor.com
    Maxtor/Miniscribe ......... Fax ................... 303-678-2618 
    Maxtor/Miniscribe ......... Tech Support Fax ...... 303-678-2260 
    Maxtor/Miniscribe ......... General ............... 303-651-6000
    Maxtor/Miniscribe ......... Tech Support .......... 800-356-5333
    Maxtor/Miniscribe ......... T/S ................... 800-262-9867
    Maxtor/Miniscribe ......... Customer Service ...... 800-262-9867 
    Maxtor/Germany ............ EuroTech BBS .......... +49-89-963-131 
    Maxtor/Ireland ............ EuroTech Support ...... +3531-204-1111
    Maxtor/Ireland ............ EuroTech Fax .......... +3531-286-1419
    Maxtor/Ireland ............ EuroTech MaxFax ....... +3531-204-1122
    Maxtor .................... Internet .............. www.maxtor.com
    Maxtor .................... FTP ................... ftp.maxtor.com
    Maxtor .................... MicroSoft Network ..... Go Maxtor 
    Matrox Electronics ........ General ............... 800-361-1408
    Matrox Electronics ........ Fax ................... 514-685-2853
    Matrox Electronics .......  BBS ................... 514-685-6008 14400 
    Maxoptics ................. T/S ................... 800-848-3092 
    Maynard Electronics........ BBS ................... 407-263-3502 2400bps
    Maynard Electronics........ General................ 800-227-6296 
    McAfee Assoc............... BBS ................... 408-988-4004 16800bps
    McAfee Assoc............... Fax ....................408-970-9727
    McAfee Assoc............... General ............... 408-988-3832
    McAfee Assoc............... Internet .............. ftpmcafee.com
    McAfee Assoc............... Internet ip............ 192.187.128.1
    Media Vision............... BBS ................... 510-770-0968 14400bps
    MediaVision ............... BBS ................... 510-770-0527
    MediaVision ............... General ............... 800-684-6699
    MediaVision ............... Tech Support .......... 10-770-9905
    MediaVision ............... Sales ................. 503-882-1177 
    Megahertz Corp. ........... Sales ................. 800-LAPTOPS
    Megahertz Corp. ........... T/S ................... 800-527-8677
    Metheus ................... T/S ................... 503-690-1550 
    Micro Display Systems...... BBS ................... 612-438-3513 2400bps
    Micro Solutions............ BBS ................... 815-756-9100 14400bps
    Microbotics ............... Tech Support .......... 214-437-5330
    Microcom................... BBS ................... 617-255-1125 2400bps
    Microdyne.................. BBS ................... 703-739-0432 2400bps
    Microcom .................. Tech Support .......... 617-551-1313 
    Microid Research .......... FAX ................... 408-727-6996
    Microid Research .......... Voice ................. 408-727-6991
   *MicroLogic Software........ General ............... 510-652-5464 
    Micron Technology.......... BBS ................... 208-368-4530 2400bps
   *Micron Electronics ........ Sales ................. 800-438-3343 
   *Micron Electronics ........ Tech Support .......... 800-877-8856 
    Micronet .................. General ............... 714-837-6033
    Micronics ................. General ............... 510-651-2300
    Micronics.................. BBS ................... 510-651-6837 14400bps
    Micropolis Corp ........... BBS ................... 818-709-3310 2400bps
    Micropolis Corp ........... Tech Support .......... 818-709-3325
    MicroProse................. BBS ................... 301-785-1841 2400bps
    Microrim................... BBS ................... 206-649-9836 2400bps
    
    Microsoft ................. BBS ................... 206-646-9145
    Microsoft ................. BBS 9600 .............. 206-936-6735
    Microsoft ................. BBS Canada ............ 905-507-3022
    Microsoft ................. FTP ................... ftp.microsoft.com
    Microsoft ................. FTP ................... gowinnt.microsoft.com
    Microsoft ................. General (Toronto) ..... 416-568-0434
    Microsoft ................. Cust. Support ......... 800-426-9400
    Microsoft Access .................................. 206-635-7050
    Microsoft Basic PDS ............................... 206-635-7053
    Microsoft C Compiler .............................. 206-635-7007
    Microsoft COBOL ................................... 206-637-7096
    Microsoft Customer Sales & Service ................ 800-426-9400
    Microsoft Corporate Switchboard ................... 206-882-8080
    Microsoft DOS 5 ................................... 206-646-5104
    Microsoft DOS 5 recordings ........................ 206-646-5103
    Microsoft Excel for Macintosh ..................... 206-635-7080
    Microsoft Excel for Windows & Excel for OS/2 ...... 206-635-7070
    Microsoft FORTRAN Compiler ........................ 206-635-7015
    Microsoft LAN Manager for UNIX .................... 206-635-7021
    Microsoft Macro Assembler ......................... 206-646-5109
    Microsoft Mail for Windows & Mail for Macintosh ... 206-637-9307
    Microsoft Money for Windows ....................... 206-635-7131
    Microsoft Mouse, BallPoint, & Hardware ............ 206-637-7096
    Microsoft Pascal .................................. 206-637-7096
    Microsoft PowerPoint for Windows .................. 206-635-7145
    Microsoft PowerPoint for Macintosh ................ 206-635-7145
    Microsoft Profiler ................................ 206-635-7015
    Microsoft Project for Windows and Macintosh ....... 206-635-7155
    Microsoft Project for MS-DOS ...................... 206-635-7155
    Microsoft Publisher for Windows ................... 206-635-7140
    Microsoft Quick Assembler ......................... 206-635-7010
    Microsoft QuickC Compiler ......................... 206-635-7010
    Microsoft Test Tools for Windows .................. 206-635-7052
    Microsoft Visual Basic Startup .................... 206-646-5105
    Microsoft Windows Applications for OS/2 ver. 2.0 .. 206-635-7247
    Microsoft Windows Environment ..................... 206-637-7098
    Microsoft Windows Applications .................... 206-637-7099
    Microsoft Word for Macintosh ...................... 206-635-7200
    Microsoft Word for MS-DOS ......................... 206-635-7210
    Microsoft Word for OS/2 ........................... 206-454-2030
    Microsoft Word for Windows ........................ 206-462-9673
    Microsoft Works for Macintosh ..................... 206-635-7160
    Microsoft Works for MS-DOS ........................ 206-635-7150
    Microsoft Works for Windows ....................... 206-635-7130

     **** ALL Microsoft OTHER PRODUCTS ................ 206-454-2030

        MICROSOFT STARTUP AND INSTALLATION SUPPORT

    Microsoft LAN Manager Startup (first 30 days only). 206-635-7020
    Microsoft MS-DOS 5.0 (first 90 days only) ......... 206-646-5104
    Microsoft QuickBASIC Startup ...................... 206-646-5101
    Microsoft SQL Server Startup (first 30 days only).. 206-637-7095
    Microsoft Visual Basic Startup .................... 206-646-5105
    Microsoft Windows Entertainment Pack .............. 206-637-9308
    Microsoft Windows Software Development Kit (SDK)... 206-635-3329

        FAST TIPS SERVICES
    Microsoft Fast Tips General ....................... 800-936-4100
    Microsoft Excel for Macintosh ..................... 206-635-7081
    Microsoft Excel for Windows ....................... 206-635-7071
    Microsoft MS-DOS 5.0 .............................. 206-646-5103
    Microsoft Project for Windows ..................... 206-635-7156
    Microsoft Visual Basic ............................ 206-646-5107
    Microsoft Windows ................................. 206-635-7245
    Microsoft Word for Macintosh ...................... 206-635-7201
    Microsoft Word for MS-DOS ......................... 206-635-7211
    Microsoft Word for Windows ........................ 206-635-7231

        INCREMENTAL FEE-BASED SUPPORT

    Microsoft OnCall for Basic $2/min.................. 900-896-9999
    Microsoft OnCall for Basic $20/call ............... 206-646-5106
    Microsoft OnCall for MS-DOS $2/min................. 900-896-9000
    Microsoft OnCall for MS-DOS $20/call .............. 206-646-5108
    Microsoft OnCall for Visual Basic $2/min........... 900-896-9876
    Microsoft OnCall for Visual Basic $20/call ........ 206-646-5106
    Microsoft Network Support $175/call ............... 206-635-7022

    Microsystems Software...... BBS ................... 508-875-8009 2400bps
    Microtech.................. BBS ................... 203-469-6430 2400bps
    MicroTek................... BBS ................... 310-538-4032 14400bps
    Microtest.................. BBS ................... 602-996-4009 2400bps
    Mitsubishi Inc. ........... T/S ................... 800-344-6352
    Mitsubishi Inc............. Tech Support .......... 213-515-3993
    Mitsumi ................... BBS ................... 415-691-4469
    Mitsumi ..................  Sales ................. 516-752-7730 
    Mitsumi ..................  Tech Support .......... 408-970-9699 
    Mitsumi ..................  Tech Support .......... 408-970-9730 
    Motorola................... BBS ................... 800-843-3451
    Motorola................... BBS ................... 512-891-3733
    Motorola................... BBS ................... 512-891-3733
    Mountain Computer, Inc .... BBS ................... 408-438-2665
    Mountain Computer, Inc .... General ............... 800-458-0300
    Mountain Computer, Inc .... Tech Support .......... 408-438-7897
    Mouse Systems (MSC)........ BBS ................... 510-683-0617 14400bps
    Mouse Systems ............. Tech Support .......... 510-656-1117
    Multi-Tech Systems......... BBS ................... 612-785-9875 14400bps
    Mustang Software........... BBS ................... 805-395-0650 16800bps
    Mustang Software .......... MSI HQ BBS ............ 805-873-2400
    Mustang Software .......... T/S ................... 805-873-2550
    Mustang Software .......... OFFICE ................ 805-873-2500
    Mustang Software .......... FAX ................... 805-873-2599
    Mustang Software .......... SALES ................. 800-999-9619
    Mutant Group............... BBS ................... 405-372-6621 16800bps
    Mylex ..................... ....................... 800-776-9539 
    Mylex ..................... BBS ................... 510-793-3491
    Mylex ..................... Technical Support ..... 510-796-6100
  (N)
    National Design ........... ....................... 800-253-8831
    National Semiconductor..... BBS ................... 408-245-0671 2400bps
    NCR ....................... BBS ................... 719-596-1649
    NCR ....................... Video Chip Support .... 800-543-9935
    NEC ....................... Sales & Info .......... 800-632-4636 
    NEC ....................... T/S ................... 708-860-0335 
    NEC ....................... Tech Support ..BBS..... 508-635-4706
    NEC ....................... Tech Support ..fax..... 708-860-5475
    NEC ....................... Tech Support ..faxback. 800-366-0476
    NEC ....................... Tech Support ..General. 800-388-8888
    Network Products Corp...... BBS ................... 818-441-6933 14400bps
    NetWorth................... BBS ................... 214-869-2959 2400bps
    New Media Corp ............ General ............... 800-227-3748
    New Media Graphics......... BBS ................... 508-663-7612 14400bps
    NeXT Answers .............. automated email ....... nextanswers@next.com
    NeXT Answers .............. Fax Back .............. 415-780-3990
    NeXT ....... .............. T/S General ........... 800-848-NEXT
    Night Owl BBS.............. BBS ................... 716-881-5688 16800bps
    NISCA...................... BBS ................... 214-446-0646 2400bps
    Nokia...................... Sales/Service.......... 800-296-6542 
   *Norton .................... General ............... 310-319-2020 
    Norton .................... Tech Support .......... 213-319-2020
    Norton-Lambert............. BBS ................... 805-683-2249 14400bps
    Norton/Symantec ........... BBS ................... 503-484-6669 28800bps 
    Norton/Symantec ........... BBS ................... 503-484-6699 28800bps
    NovaStor .................. Sales ................. 818-707-9900
    NovaStor .................. Fax ................... 818-707-9902
    Novell .................... Tech Support .......... 800-638-9273
    Nuiq Software Inc.......... BBS ................... 914-833-1479 14400bps
    Number Nine................ BBS ................... 617-497-6463 96H00bps
  (O)
    OCR Systems................ BBS ................... 215-938-7245 2400bps
    Okidata ................... T/S ................... 800-634-0089 
    Okidata ................... Tech Support .......... 609-235-2600
    Okidata.................... BBS ................... 800-283-5474 9600bps
    Olivetti Office USA ....... General ............... 201-526-8200
    Omen Technology............ BBS ................... 503-621-3746 9600bps
    OPTi, Inc ................. Voice ................. 408-980-8178
    Ontrack Computer Systems .. BBS ................... 612-937-0860
    Ontrack Computer Systems .. Data Recovery ......... 800-872-2599
    Ontrack Computer Systems .. Sales Dos utils ....... 800-752-1333
    Ontrack Computer Systems .. Sales: Disk Manager ... 800-752-1333
    Ontrack Computer Systems .. Tech Support .......... 612-937-2121
   *Ontrack Computer Systems .. Internet ..........www/ftp.ontrack.com 
    Open Network............... BBS ................... 718-638-2239 2400bps
   *OPTi, Inc ................. Voice ................. 408-468-8000
   *OPTi, Inc ................. BBS ................... 408-486-8051
    Orange Micro .............. T/S ................... 714-779-2772
    Orchid Technology ......... BBS ................... 510-683-0327 
    Orchid Technology ......... General ............... 510-683-0300
    Orchid Technology ......... Sales ................. 800-767-2443
    Orchid Technology ......... Tech Support .......... 510-683-0323
    Orchid Technology ......... Tech Support Fax ...... 510-681-6982 
    Origin..................... BBS ................... 512-328-8402 2400bps
  (P)
    Pacific Data Product ...... T/S ................... 619-597-3444
    Pacific Data Products...... BBS ................... 619-452-6329 2400bps
    Packard Bell .............. BBS - Canada .......... 416-542-7359
    Packard Bell .............. BBS USA ............... 801-250-1600 2400bps
    Packard Bell .............. T/S Hardware .......... 800-733-4411
    Packard Bell .............. T/S Software .......... 801-579-0161 
    Packard Bell............... Customer Service ...... 801-579-0160 
    Palindrome................. BBS ................... 708-505-3336 2400bps
    Panasonic ................. T/S ................... 800-222-0584 
    Panasonic Communica'n Sys.. BBS ................... 201-863-7845
    Panasonic Printers ........ Cust Support .......... 708-468-5440
    Paperback Corporation...... BBS ................... 415-644-0782 16800bps
    Paradise .................. Tech Support .......... 800-832-4778
    Paradise Systems........... BBS ................... 714-753-1234 14400bps
    Patton & Patton Software... BBS ................... 408-778-9697 2400bps
   *PC Central ................ Internet .............. pcc@pccentral.com
   *PC Central ................ Internet .............. www.pccentral.com 
    PC Power and Cooling ...... ....................... 619-931-5700
    PC Power and Cooling ...... ....................... 800-722-6555
    PC User Groups) ........... BBS ................... 408-439-9367
   *PC Systems ................ General ............... 800-PC-SYSTEMS
   *PC Systems ................ Tech Support .......... 510-603-1404 
    PCubid (CPU fans) ......... General ............... 916-338-1338
    Pentax Technologies........ BBS ................... 303-460-1637 16800bps
    Perstore .................. BBS ................... 602-894-4605
    Perstore .................. Tech Support .......... 602-894-4601
    Philips ................... BBS ................... 719-593-4081
    Phoenix (Bios) ............ BBS ................... 405-321-2400 14400bps
    Phoenix (Bios) ............ Tech Support .......... 617-551-4000
    Pinnacle Publishing........ BBS ................... 206-251-6217 2400bps
    Pinpoint Publishing........ BBS ................... 707-523-0468 2400bps
    PKWare..................... BBS ................... 414-354-8670 16800bps
    PKWare..................... Voice ................. 414-354-8699
    PLI........................ BBS ................... 510-651-5948 2400bps
    Plus Development .......... BBS ................... 408-434-1664
    Plus Development .......... Tech Support .......... 900-740-4433
    Plus Development .......... Tech Support ...Calif.. 800-826-8022
    Practical Peripherals ..... BBS ................... 805-496-4445 14400bps
    Practical Peripherals ..... General ............... 800-442-4774
    Practical Peripherals ..... T/S ................... 404-840-9966 
    Priam Systems ............. Tech Support .......... 408-954-8680
    Priam Systems.............. BBS ................... 408-434-1646 2400bps
    Prime Solutions ........... Tech Support Disk Tech. 800-847-5000
    Princeton Graphic Systems.. BBS ................... 404-664-1210 2400bps
    Princeton Graphics ........ T/S ................... 404-664-1010 
    Pro Engineering Inc ....... General ............... 613-738-3864
    Pro Engineering Inc ....... FAX ................... 613-738-3871
    ProComm Support ........... BBS ................... 314-474-8477
    Programmer's Workshop ..... General ............... 216-494-5260
    Programmer's Workshop ..... General ............... 216-494-8715
    Programmer's Workshop ..... General ............... 800-336-1166
    Prometheus Products........ BBS ................... 503-691-5199 14400bps
    Promise Technology ........ General ............... 408-452-0948
    Promise's Technology ...... Tech Support .......... 408-452-1180
    Promise's Technology ...... BBS ................... 408-452-1267
    Proportional Software ..... General ............... 800-666-4672
    Proteon ................... T/S ................... 508-898-3100
    Proteon.................... BBS ................... 508-366-7827 2400bps
    Public Brand Software...... BBS ................... 317-856-2087 14400bps
    Pure Data ................. T/S ................... 800-661-8210 
    Pure Data.................. BBS ................... 214-242-3225 14400bps
  (Q)
    Q+E Software .............. BBS ................... 919-851-1381
    Q+E Software .............. Sales ................. 800-876-3101
    Q+E Software .............. Technical Support ..... 919-851-1152
    QIC Standards Inc ......... Fax ................... 805-962-1541
    QIC Standards Inc ......... General ............... 805-963-3853
    Qmail...................... BBS ................... 901-382-5583 16800bps
    QMS ....................... BBS ................... 205-633-3632
    QMS ....................... FAX ................... 205-633-3145
    QMS ....................... General ............... 205-633-4300
    QNX ....................... T/S ................... 613-591-0941
    QNX ....................... Fax ................... 613-591-3579
    Quadram.................... BBS ................... 404-564-5678 2400bps
    Qualcomm .................. Internet .............. ftp.qualcomm.com 
    Qualitas................... BBS ................... 301-907-8030 14400bps
    Qualitas .................. FaxFacts .............. 301-718-6066
    Qualitas .................. General ............... 301-907-6700
    Qualitas .................. Tech Support .......... 301-907-7400
    Qualitas .................. T/S FAX ............... 301-718-6061
    Qualitas .................. Toll Free ............. 800-676-6386
    Quantex Microsystems ...... General ............... 800-228-0566
    Quantex Microsystems ...... Service ............... 800-864-9022
    Quantex Microsystems ...... FAX ................... 800-987-7209
    Quantex Microsystems ...... Tech .................. 800-864-8650 
    Quantum.................... BBS ................... 408-894-3214 2400bps
    Quantum ................... T/S (end user) ........ 800-826-8022
    Quantum ................... T/S ................... 408-894-4000
    Quantum ................... T/S ................... 408-944-0410
    Quarterdeck ............... BBS ................... 310-314-3227 V.32bis
    Quarterdeck ............... BBS ................... 310-396-3904 14400bps
    Quarterdeck ............... Customer Service ...... 800-354-3222
    Quarterdeck ............... Fax ................... 310-314-3217
    Quarterdeck ............... Sales ................. 310-392-9851
    Quarterdeck ............... Tech Support - Fax .... 310-399-3802
    Quarterdeck ............... Tech Support - UK ..... +4471 973-0663
    Quarterdeck ............... Tech Support .......... 310-392-9701
    Quarterdeck ............... Tech Support DeskView.. 310-392-9851
    Quarterdeck ............... Tech Support Manifest.. 310-392-9851
    Quercus Systems............ BBS ................... 408-867-7488 14400bps
    Quess Micro................ BBS ................... 719-597-8670 14400bps
    Quick Link II SW .......... General ..14.4 Modem .. 714-362-5800
    QuickBBS................... BBS ................... 407-896-0494 16800bps
  (R)
    Racal Interlan/Rabbit Soft. BBS ................... 508-264-4345 2400bps
    Race....................... BBS ................... 305-271-2146 2400bps
    Rams' Island Software...... BBS ................... 303-841-6269 16800bps
    Rancho Technology ......... Tech Support .......... 714-987-3966
    RC Electronics ............ General ............... 714-375-3791 
    RelayNet National.......... BBS ................... 301-229-5623 16800bps
    Remote Control Int......... BBS ................... 619-431-4030 2400bps
    Reveal .................... General ............... 818-713-1400
    Reveal .................... BBS ................... 818-713-8188
    Reveal .................... Fax ................... 818-883-0510 
    Revelation Technologies.... BBS ................... 206-641-8110 2400bps
    Ricoh Corp ................ General ............... 201-882-2000
    Rix Softworks.............. BBS ................... 714-476-0728 2400bps
   *Rockwell Int'l ............ Internet ............www.nb.rockwell.com 
    Rodime Inc ................ General ............... 407-997-0774
    Rybs Electronics........... BBS ................... 303-443-7437 2400bps
  (S)
    S3 ........................ General ............... 408-986-8144 
    S3 ........................ BBS ................... 408-654-5676 
    Saber Software............. BBS ................... 214-361-1883 14400bps
    Safetynet, Inc ............ Tech Support .......... 201-467-1024
    Safetynet, Inc ............ Sales ................. 800-851-0188
    Safetynet, Inc ............ BBS ................... 201-467-1581
    Salt Air BBS............... BBS ................... 801-261-8976 16800bps
    Samsung Info Systems....... BBS ................... 201-691-6238 2400bps
    Samsung Info. Syst......... BBS ................... 408-434-5684
    Samsung Info. Syst......... Tech Support .......... 800-446-0262
    Santa Cruz Operation (SCO). Tech Support .......... 800-347-4381
    Santronics Software........ BBS ................... 305-248-7815 16800bps
    SEAboard................... BBS ................... 201-473-1991 9600bps
    SeaFax..................... Automated Fax Back Serv 408-438-2620
    Seagate Technology ........ BBS ... French ........ 33-1-40-67-1034 2400bps
    Seagate Technology ........ BBS ... Germany ....... 49-89-140-9331
    Seagate Technology ........ BBS ... Singapore ..... 65-227-2217
    Seagate Technology ........ BBS ... UK ............ 44-628-478011
    Seagate Technology ........ BBS ... USA ........... 408-438-8771 14400bps
    Seagate Technology ........ Customer Service ...... 800-468-3472
    Seagate Technology ........ General ............... 408-438-6550
    Seagate Technology ........ Sales ................. 408-438-8111
    Seagate Technology ........ Tech Support .......... 408-438-8222
    Searchlight Software....... BBS ................... 516-689-2566 9600bps
    Seiko Instrument .......... Tech Support .......... 800-757-1011
    Seiko Instrument .......... BBS ................... 408-383-9474
    SemWare.................... BBS ................... 404-641-8968 9600bps
    Sharp ..................... T/S ................... 708-759-8555
    Sharp...................... BBS ................... 404-962-1788 16800bps
    Shiva Corporation.......... BBS ................... 617-621-0190 2400bps
    Shugart ................... Tech Support .......... 714-770-1100
    Sierra Online.............. BBS ................... 209-683-4463 14400bps
   *Sierra Inc ................ General ............... 800-644-7267
      PC Brand ................ Tech Support .......... 800-255-5245
      Tandon .................. Tech Support .......... 800-722-7263
      Positive Corp ........... Tech Support .......... 800-452-6345
      KLH Computers ........... Tech Support .......... 800-347-1222
      Premier Innovations ..... Tech Support .......... 800-347-1222 
    Sigma Design............... BBS ................... 510-770-0111 2400bps
    Silicon Valley Computers .. BBS ................... 415-967-8081
    Silicon Valley Computers .. General ............... 415-967-1100
    Sitka Corporation.......... BBS ................... 415-769-8774 2400bps
    Sitka...................... BBS ................... 510-769-8774 2400bps
    SMC ....................... BBS ................... 714-707-2481 V.32
    SMC ....................... T/S ................... 800-992-4762
    SMS Technology............. BBS ................... 510-964-5700 9600bps
    Sofnet..................... BBS ................... 404-984-9926 14400bps
    Sofnet..................... Voice ................. 404-984-8088
    Sofnet..................... Fax ................... 404-984-9956
    Sofnet..................... Sales ................. 800-FAXWORKS
    SoftArc Inc................ BBS ................... 416-609-2250 14400bps
    Softklone.................. BBS ................... 904-878-9884 14400bps
    Softlogic Solutions ....... Tech S Disk Optimize .. 800-272-9900
    Softlogic Solutions........ BBS ................... 603-644-5556 2400bps
    Softronics ................ Fax ................... 719-548-1878
    Softronics ................ T/S ................... 719-593-9550
    Softronics................. BBS ................... 719-593-9295 2400bps
    Software Products Intl..... BBS ................... 619-450-2179 2400bps
    Software Security.......... BBS ................... 203-329-7263 2400bps
    Software Venture........... BBS ................... 510-849-1912 2400bps
    Solutions Systems.......... BBS ................... 617-237-8530 2400bps
    Sony ...................... Customer Relations .... 800-282-2848
    Sony ...................... Sony CD-ROM hotline ... 408-894-0555
    Sony ...................... Sony CD-ROM BBS ....... 408-955-5107
    Sony ...................... faxback service ....... 408-955-5505
    Sony ...................... Faxback ............... 800-961-SONY 
   *Sony ...................... Upgrades/Parts ........ 800-222-7669 
     Sparco Communications ..... General ............... 800-840-8400
    Sparco Communications ..... General ............... 601-323-5360
    Sparco Communications ..... e-mail ................ sparco@sparco.com
    SparkWare.................. BBS ................... 901-382-5583 16800bps
    Specialix Inc ............. General ............... 408-378-7919
    Specialix Inc ............. UK .................... 44-0-932-354254
    Spectra Publishing......... BBS ................... 408-730-8326 2400bps
    SprintNet.................. BBS ................... 800-546-1000 2400bps
    SPSS ...................... BBS ................... 312-836-1900
    SPSS ...................... Sales ................. 800-543-2185
    SPSS ...................... Tech Support .......... 312-329-3410
    Stac Electronics .......... Tech Support .......... 619-431-6712
    Stac Electronics........... BBS ................... 619-431-5956 14400bps
    Star (Printers) ........... T/S ................... 908-572-3300 
    Star Micronics............. BBS ................... 908-572-5010 14400bps
    STB Systems ............... BBS ................... 214-437-9615 16800bps
    STB Systems ............... BBS ... UK ............ 44-181-897-1008
    STB Systems ............... Fax ................... 214-234-1306
    STB Systems ............... Fax ... France ........ 33-144-647687
    STB Systems ............... Fax ... UK ............ 44-181-897-1006
    STB Systems ............... General ............... 800-234-4334
    STB Systems ............... General ............... 214-234-8750
    STB Systems ............... General ... France .... 33-144-647685
    STB Systems ............... General ... UK ........ 44-181-897-1003
    Storage Dimensions ........ Tech S Speedstor ...... 408-395-2688
    Storage Dimensions......... BBS ................... 408-944-1220 14400bps
   *Stratford Healthcare Systems General .............. 415-692-7970
   *Stratford Healthcare Systems Fax .................. 415-692-1073
   *Stratford Healthcare Systems Internet ..www.stratfordsoftware.com 
    Summagraphics ............. T/S ................... 203-384-1344 
    Summagraphics ............. T/S ................... 800-729-7866 
    Sun ....................... Express ............... 800-USE-SUN 
    Sun ....................... Main Helpline ......... 800-USA-4SUN
    Sundial Systems ........... General ............... 310-596-5121
    Sunrise Software........... BBS ................... 404-256-9525 2400bps
    Sunriver................... BBS ................... 512-835-8082 2400bps
    Supermac Software.......... BBS ................... 408-773-4500 2400bps
    Supra Corp................. BBS ................... 503-967-2444 14400bps
    Supra Corp ................ INTERNET .............. ftp.supra.com
    Supra Copr ................ INTERNET .............. www.supra.com 
    Swan Technologies.......... BBS ................... 814-237-6145 14400bps
    Sydex...................... BBS ................... 503-683-1385 2400bps
    Symantec................... BBS ................... 503-484-6669 14400bps
    Symbios Logic ............. Tech Support .......... 719-573-3016
    Symbios Logic ............. BBS ................... 719-573-3562 
    Syquest ................... ....................... 415-226-4000
    Syquest ................... Fax Back .............. 800-245-2278
    Syquest.................... BBS ................... 510-656-0473 9600bps
    Sysgen .................... T/S ................... 800-821-2151 
    Sysgen..................... BBS ................... 408-946-5032 2400bps
    Systems Compatibility...... BBS ................... 312-670-4239 2400bps
  (T)
    T.A.G. BBS................. BBS ................... 313-582-6671 16800bps
    Tandon Corp ............... General ............... 805-523-0340
    Tandy Corp................. General ............... 817-390-3011
    Tandy Corp................. Tech Support .......... 817-878-6875
    Tangram Enterpise Soln's .. General ............... 919-851-6000 
    Target Software ........... BBS ................... 813-521-1705 14400bps 
    Tatung Co. of America ..... Tech Support .......... 213-979-7055
    Teac America, Inc ......... Fax Back .............. 213-727-7629 
    TEAMate.................... BBS ................... 213-318-5302 14400bps
    Tech Assist, Inc .......... Sales ................. 800-274-3785
    Tech Assist, Inc .......... Tech Support .......... 813-547-0499
    Tech Assist, Inc .......... Fax ................... 800-226-5404 
    Tech Data ................. BBS ................... 813-538-7090
    Tech Data ................. Tech Support .......... 800-553-7977
    Tecmar..................... BBS ................... 216-349-0853 14400bps
    Tektronics ................ BBS ................... 503-685-4504 
    Tektronics ................ General ............... 800-835-6100
    Tektronics ................ Tech Support .......... 800-835-6100
    Tektronics ................ Service ............... 800-547-8949
    Telebit Corp. ............. Tech Support .......... 800-835-3248
    Telebit.................... BBS ................... 408-745-3803 14400bps
    Telix Support ............. BBS ................... 416-439-9399
    Telix Support.............. BBS ................... 416-439-8293 16800bps
    Template Garden Software... BBS ................... 212-627-5089 9600bps
    Texas Instruments ......... Tech Support .......... 512-250-7407
    Texas Instruments.......... BBS ................... 512-250-6112 2400bps
    TheComplete PC ............ BBS ................... 407-997-9130 14400bps
    TheComplete PC ............ Fax ................... 407-997-9621 14400bps
    TheComplete PC ............ Tech Support .......... 407-997-8062 14400bps
    TheSoft Programming........ BBS ................... 415-581-3019 2400bps
    Thomas-Conrad Corp ........ BBS ................... 512-836-8012 14400bps
    Thomas-Conrad Corp ........ T/S ................... 800-334-4112 24 hour
    Thomas-Conrad Corp ........ T/S ... Canada ........ 800-654-3822
    Thumper Technologies....... BBS ................... 918-627-0059 2400bps
    Thunderbyte USA............ BBS ................... 615-442-2833 14400bps
    Tiara Computer Systems..... BBS ................... 415-966-8533 14400bps
    Timeline Software.......... BBS ................... 415-892-0408 2400bps
    Timeslips.................. BBS ................... 508-768-7581 2400bps
    Tops microsystems.......... BBS ................... 510-769-8774 2400bps
    TOPS Support .............. BBS ................... 415-769-8874
    TopSoft Software........... BBS ................... 502-425-9941 16800bps
    Toshiba America ........... BBS ................... 714-837-4408
    Toshiba America ........... Tech Support .......... 800-999-4273
    Toshiba Printer Products... BBS ................... 714-581-7600 2400bps
    Trantor ................... BBS ................... 510-656-5159
    Trantor ................... FAX ................... 510-770-9910
    Trantor Systems............ BBS ................... 415-656-5159 2400bps
    Traveling Software......... BBS ................... 206-485-1736 14400bps
    Trident ................... BBS ................... 415-691-1016
    Trident ................... Tech Support .......... 415-691-9211
    Tripplite ................. T/S ................... 312-329-1601
    Trius...................... BBS ................... 508-794-0762 16800bps
   *True Magenta Computers .... General ............... 905-549-6933
   *True Magenta Computers .... BBS ................... 905-312-1170
   *True Magenta Computers .... FAX ................... 905-545-2637
   *True Magenta Computers .... Tech Support .......... 905-545-2615 
    True Vision................ BBS ................... 317-577-8783 2400bps
    Tseng Labs ................ Fax ................... 215-860-7713
    Tseng Labs ................ General................ 215-968-0502
    TSR Systems................ BBS ................... 516-331-6682 2400bps
   *TTS Multimedia ............ General ............... 800-887-4968 
    Turbo Tax.................. BBS ................... 619-453-5232 2400bps
    TurboCom................... BBS ................... 503-482-2633 14400bps
    Turtle Beach............... BBS ................... 717-845-4835 14400bps
  (U)

    U.S.Robotics .............. Voice ................. 708-982-5151
    U.S.Robotics .............. FaxBack ............... 800-762-6163
    U.S.Robotics .............. CompuServe ............ GO USROBOTICS
    U.S.Robotics .............. Internet .............. support@usr.com
    U.S.Robotics .............. Sales & Marketing ..... 800-342-5877 
    U.S.Robotics .............. T/S ................... 800-982-5151
    U.S.Robotics .............. T/S Fax ............... 708-933-5552
    Unicore ................... General ............... 508-686-6468
    Unicore ................... General ............... 800-800-2467
    Unicorn Software........... BBS ................... 317-784-2147 2400bps
    UNIFACE Corp .............. General ............... 510-748-6145
    UNIFACE Corp .............. Support ............... 510-748-6445
    UniNova Service Corp....... BBS ................... 509-962-3407
   *UniNova Service Corp ...... Fax ................... 509-925-3893
   *UniNova Service Corp ...... General ............... 509-925-3894
   *UniNova Service Corp ...... Internet ........... sales@uninova.com 
    US Sage.................... BBS ................... 417-331-7433 2400bps
    USNO Time of Day .......... BBS ................... 202-653-0351
    UUNET .....................     ................... 800-488-6386 
  (V)
   *ValueMedia ................ BBS ................... 510-440-0922
   *ValueMedia ................ FAX ................... 510-252-9454
   *ValueMedia ................ Tech Support .......... 510-252-0190 
    Ven Tel.................... BBS ................... 408-922-0988 14400bps
    Ventura Software........... BBS ................... 619-673-7691 14400bps
    Vermont Microsystems....... BBS ................... 802-655-7461 2400bps
    VESA ...................... FAX ................... 408-435-8225 
    VESA ...................... General ............... 408-435-0333
   *Vicom Technology .......... General ............... 800-818-4266
   *Vicom Technology .......... Fax ................... 800-889-7235
   *Vicom Technology .......... Internet ..........www.vicomtech.com 
    Video Seven ............... T/S ................... 800-248-1850 
    Video Seven................ BBS ................... 510-656-0503 14400bps
    ViewSonic ................. General ............... 800-888-8583 
    Virex...................... BBS ................... 919-419-1602 14400bps
    Visual Business Systems.... BBS ................... 404-953-1613 2400bps
    Volkswriter................ BBS ................... 408-648-3015 2400bps
    Vortex Systems............. BBS ................... 412-322-3216 2400bps
  (W)
    Wacom...................... BBS ................... 415-960-0236 2400bps
    Walker,Richer, & Quinn..... BBS ................... 206-324-2357 9600bps
    Walnut Creek (CDROM) ...... e-mail ................ info@cdrom.com
    Walnut Creek (CDROM) ...... FAX ................... 510-674-0821
    Walnut Creek (CDROM) ...... General ............... 510-674-0783
    Walnut Creek (CDROM) ...... General ............... 800-786-9907
    Walt Disney Software....... BBS ................... 818-567-4027 2400bps
    Wangtek ................... BBS ................... 805-582-3620 9600b
    Wangtek ................... Fax ................... 805-583-8249
    Wangtek ................... Fax Back............... 805-582-3381
    Wangtek ................... Voice ................. 800-992-9916
    Wangtek ................... Voice ................. 805-583-5255
    Wangtek.................... BBS ................... 805-582-3370 2400bps
    Wantree Development........ BBS ................... 913-441-0595 14400bps
    Washburn & Co ............. General ............... 716-248-3627
    Washburn & Co ............. FAX ................... 716-381-7549
    Weitek Corp. .............. Fax ................... 408-738-1185
    Weitek Corp. .............. General ............... 408-738-8400
    Weitek..................... BBS ................... 408-522-7517 2400bps
    Weltec .................... T/S ................... 714-669-1955 
    Western Digital ........... BBS ................... 714-753-1068 14400bps
    Western Digital ........... BBS ................... 714-753-1234 2400b
    Western Digital ........... Fax Back .............. 714-932-4300
    Western Digital ........... FTP Site .............. ftp.wdc.com 
    Western Digital ........... France ................ 331-69-85-3914
    Western Digital ........... Germany ............... 49-89-922006-60
    Western Digital ........... Tech Support .......... 714-932-4900
    Western Digital ........... Tech Support .......... 800-832-4778
    Western Digital ........... UK .................... 44-372-360387
    White Water Systems ....... BBS ................... 708-328-9442 2400bps
    Word Perfect / Novell ..... Fax ................... 801-229-1566 
    Word Perfect Corp ......... BBS ................... 801-225-4414 14400bps
    Word Perfect Corp ......... Tech Support DOS ver .. 800-541-5096
    Word Perfect Corp ......... T/S Mac ver 2.1 ....... 800-336-3614
    Word Perfect Corp ......... T/S Mac ver 3.0 ....... 800-228-2875
    Wordtech .................. BBS ................... 415-254-1141 2400bps
    Wyse Technology ........... BBS ................... 408-922-4400
    Wyse Technology ........... Tech Support .......... 408-435-2770
  (X)
    Xebex ..................... General ............... 702-883-4000
    Xerox Computer Serv........ General ............... 213-306-4000
    Xircom..................... BBS ................... 818-878-7618 14400bps
    Xircom..................... Tech Support .......... 800-874-4428
    XTree...................... BBS ................... 805-546-9150 2400bps
    Xyquest.................... BBS ................... 508-667-5669 2400bps
  (Y)
    Y-E Data .................. General ............... 714-898-3677
    Young Micro Systems ....... General ............... 800-365-VEGA
  (Z)
    Zenith .................... T/S ................... 708-808-4300 
    Zenographics............... BBS ................... 714-851-3860 2400bps
    Zeos International ........ Customer Service ...... 800-848-9022
    Zeos International ........ Sales ................. 800-423-5891 
    Zeos International ........ T/S Fax ............... 612-633-4607
    Zeos International ........ Tech Support .......... 800-228-5390
    Zeos International ........ Upgrade Sales ......... 800-874-2943
    ZEOS Online Graphics BBS... BBS ................... 612-362-1219 
    Zoltrix ................... BBS ................... 510-657-7413 14400bos 
    Zoom Telephonics (24HR) ... BBS ................... 617-423-3733 28800bps
    Zoom Telephonics .......... Sales ................. 800-666-6191
    Zsoft...................... BBS ................... 404-427-1045 14400bps
    Zyxel Communications ...... BBS ................... 714-693-0762 
    Zyxel Communications ...... Service Center ........ 714-693-0804 



S) 10.0 Acknowledgments

Thanks to the following people for their contributions to the faq:

Carsten Grammes (cagr@rz.uni-sb.de), Mike Long (mike.long@analog.com),
Cameron L. Spitzer (cls@truffula.sj.ca.us), John M. Grohol
(grohol@alpha.acast.nova.edu), Jeff Abramson
(jabram@ichips.intel.com), Ronald Geens (rgeens@wins.uia.ac.be), Paul
Leslie Strople (strople@ug.cs.dal.ca), David Reeve Sward
(sward+@CMU.EDU), zeos@zeos.com, Steve Rusk (zz96sr@sdacs.ucsd.edu),
Arnoud Martens (arnoud@ijssel.hacktic.nl), Steve Walters
(swwalters@fl51mail.space.honeywell.com), comins@tecrus.enet.dec.com,
Frederick J. Ingham (p00736@psilink.com), Shaun Burnet
(burnesa@cat.com), John Anthony Ruchak (jruchak@mtmis1.mis.semi.harris.com),
Herbst OMR (herbst@techunix.technion.ac.il), Wayne Schlitt
(backbone!wayne@tower.tssi.com), Lee Fisher (leefi@microsoft.com),
Joeseph H Allen (jhallen@world.std.com), pieterh@sci.kun.nl,
Ron Bean (rbean@execpc.com), Will Spencer (will@gnu.ai.mit.edu),
Declan Hughes (hughes@cat.rpi.edu), Ronald Fowler (rfowler@access.digex.net)
and the many others who helped bring the FAQ to where it is today.



===============
Ralph Valentino  (ralf@worcester.com) (ralf@alum.wpi.edu) 
Senior Design Engineer, Instrinsix Corp.

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