Top Document: Misc.FS+Biz.Mktplc TRANSACTIONS FAQ--INFO FOR NEW USERS Previous Document: 9. Finalizing the sale. Next Document: 11. International transactions. See reader questions & answers on this topic! - Help others by sharing your knowledge One of the hardest parts of any Usenet Marketplace sale is the exchange of goods for cash. How can both buyer and seller be assured of fair treatment? ***The Safest Ways to Ship for Buyer _and_ Seller COD (Collect On Delivery) small and medium transactions COD is the Usenet Marketplace standard for transactions too small for a third party escrow service. Federal Express, United Parcel Service, the U.S. Postal Service, and many other countries' postal carriers offer this option. In these transactions, the seller ships the item to the buyer "COD". The buyer then pays the courier on arrival in exchange for the package. The courier then forwards the payment to the seller. The small fee is well worth the security of having the courier act as an intermediate--the buyer can't receive the package until he pays, and the seller isn't paid until the buyer receives the package. This method is not foolproof, as the buyer usually cannot check the package to make sure the correct item was sent. Cash and money orders are usually accepted, but we recommend the buyer pay by check or cashier's check to be able to stop payment in the event there is a problem. Unfortunately, COD is not available for international transactions. Payment by check or money order for small transactions For small items, fast delivery, or if both parties trust each other, payment by check can be a good method, although it provides the least security for one of the parties. Either the buyer sends a check first, seller sends the goods first, or both agree to send at the same time. Buyer sending a check first is the most common. Sometimes, the seller may wait a short time to make sure the check clears. A money order or cashier's check will also work, but _do_not_ send cash. Also, a cancelled check makes a good proof-of-payment if the seller doesn't deliver. For this reason, we discourage the practice of having the buyer send half-payment before receiving the package, and half after. In court, a cancelled check for the first payment may be enough to convince a judge that the buyer paid in full. For the seller, sending the package with a return receipt can provide added security. Escrow Medium to large transactions and international sales For expensive items, additional precautions are recommended. One good suggestion is escrow. In this case, a third, trustworthy party acts as an intermediary. Usually, the intermediary receives the buyer's check, and notifies the seller to ship the merchandise with a return receipt addressed to the intermediary. Once the intermediary receives the receipt, the buyer typically has a day or two to confirm that the goods are as-advertised, then the intermediary forwards the payment to the seller. Sometimes, especially with local transactions, the intermediary may receive and/or examine the merchandise directly. Also, some escrow services accept credit cards for payment, a useful service in international trades. Your lawyer may offer this service, or you may contact the following services: American Computer Exchange (MC/VISA) (800) 786-0717 USA Fee: 5-8%, min. $50 Boston Computer Exchange (800) 262-6399 USA Flat fee Computer Classified Exchange Service (216) 481-2563 USA Fee: $20 up to $1000 transaction Welcomes international sales classexch@aol.com, Subject: "Seller Info" or "Buyer Info" GuaranTrade (MC/VISA) (913) 841-4483 USA Fee: 5% up to $1500, min. $10, rate drops after $1500 trade@gtrade.com, Subject: "info" NETtrade (919) 682-7715 Durham, North Carolina Fee: $5 up to $100, $10 up to $1000, $20 for $1000+ NETtrade@mzdc.pdial.interpath.net Trade-direct (813) 969-2803 USA Fee: 4%, min. $10, max. $60 postmaster@trade-direct.com TradeSafe Online Corporation (800) 994-6362 USA Fee: $15 up to $300, declining from 5% to 1% thereafter details@tradesafe.com United Computer Exchange (MC/VISA) (800) 755-3033 USA Fee: 8-15% united@uce.com [No implication is made as to the integrity of any company at this time. If you know of any other escrow services, please let us know.] Pay by credit card Escrow and commercial transactions This option is only available through authorized merchants, but it is the means of choice when available. This is the safest means for the buyer, because he can appeal to the credit card company if the merchandise is faulty. Meanwhile the seller is guaranteed payment by the bank. Pay by electronic check Escrow and commercial transactions A few companies now accept electronic checks, where you send them the numbers on the bottom of your check, and they write a bank draft against your account which they can deposit immediately, saving a couple days' mailing time. Companies will usually let you know if they accept this form of payment in their ads. We suggest adhering to these methods, as they are proven and the safest for both parties. In all cases, you should do the following: Keep hard copies of your e-mail, checks, and proof-of-mailing Insure packages adequately Make sure both of you are absolutely clear on the items and arrangements Exchange and double-check addresses and phone numbers In the case of expensive items, you may also wish to draw up a notarized bill of sale. A bill of sale is proof as to what is being sold and how much is being paid--essentially a legal contract. ejbarr@epix.net has provided a sample bill of sale for free distribution on the Usenet Marketplace. You can download a copy by anonymous FTP from ftp.phoenix.net in /pub/USERS/lildan/FAQ. Also, for all interstate transactions in the U.S., goods must be shipped within 30 days of receipt of payment, unless specifically stated otherwise. If a shipment will be delayed, the buyer has the right to cancel the sale and receive a full refund. Most states have similar laws. Finally, If something does go wrong, the best place to start is to contact the other party by e-mail or telephone. Again, the #1 source of problems is miscommunication. If this doesn't work, contact the other person's system administrator by sending e-mail with an explanation of the situation to postmaster@[systemname]. Most system administrators will help if you've already exhausted other routes. But please remember that most system administrators are very busy. Contact them _only_ when direct discussions fall through. DISCLAIMER: While rare, occasionally fraud does occur on the Internet. It is ultimately the buyer and/or seller who must take precautions to ensure fair treatment. Presented here are merely suggestions of means of transaction which worked for others. There is no guarantee that they will work for you. User Contributions:Top Document: Misc.FS+Biz.Mktplc TRANSACTIONS FAQ--INFO FOR NEW USERS Previous Document: 9. Finalizing the sale. Next Document: 11. International transactions. Single Page [ Usenet FAQs | Web FAQs | Documents | RFC Index ] Send corrections/additions to the FAQ Maintainer: dank@metrics.com (Dan King)
Last Update March 27 2014 @ 02:11 PM
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