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Top Document: Misc.FS+Biz.Mktplc TRANSACTIONS FAQ--INFO FOR NEW USERS Previous Document: 9. Finalizing the sale. Next Document: 11. International transactions. See reader questions & answers on this topic! - Help others by sharing your knowledge
One of the hardest parts of any Usenet Marketplace sale is the
exchange of goods for cash. How can both buyer and seller be
assured of fair treatment?
***The Safest Ways to Ship for Buyer _and_ Seller
COD (Collect On Delivery)
small and medium transactions
COD is the Usenet Marketplace standard for transactions
too small for a third party escrow service. Federal
Express, United Parcel Service, the U.S. Postal Service,
and many other countries' postal carriers offer this
option. In these transactions, the seller ships the item
to the buyer "COD". The buyer then pays the courier on
arrival in exchange for the package. The courier then
forwards the payment to the seller. The small fee is
well worth the security of having the courier act as an
intermediate--the buyer can't receive the package until
he pays, and the seller isn't paid until the buyer
receives the package. This method is not foolproof, as
the buyer usually cannot check the package to make sure
the correct item was sent. Cash and money orders are
usually accepted, but we recommend the buyer pay by
check or cashier's check to be able to stop payment in
the event there is a problem. Unfortunately, COD is not
available for international transactions.
Payment by check or money order
for small transactions
For small items, fast delivery, or if both parties trust
each other, payment by check can be a good method,
although it provides the least security for one of the
parties. Either the buyer sends a check first, seller
sends the goods first, or both agree to send at the same
time. Buyer sending a check first is the most common.
Sometimes, the seller may wait a short time to make sure
the check clears. A money order or cashier's check will
also work, but _do_not_ send cash. Also, a cancelled
check makes a good proof-of-payment if the seller doesn't
deliver. For this reason, we discourage the practice of
having the buyer send half-payment before receiving the
package, and half after. In court, a cancelled check for
the first payment may be enough to convince a judge that
the buyer paid in full. For the seller, sending the
package with a return receipt can provide added security.
Escrow
Medium to large transactions and international sales
For expensive items, additional precautions are
recommended. One good suggestion is escrow. In this
case, a third, trustworthy party acts as an intermediary.
Usually, the intermediary receives the buyer's check, and
notifies the seller to ship the merchandise with a return
receipt addressed to the intermediary. Once the
intermediary receives the receipt, the buyer typically
has a day or two to confirm that the goods are
as-advertised, then the intermediary forwards the payment
to the seller. Sometimes, especially with local
transactions, the intermediary may receive and/or examine
the merchandise directly. Also, some escrow services
accept credit cards for payment, a useful service in
international trades. Your lawyer may offer this
service, or you may contact the following services:
American Computer Exchange (MC/VISA)
(800) 786-0717 USA
Fee: 5-8%, min. $50
Boston Computer Exchange
(800) 262-6399 USA
Flat fee
Computer Classified Exchange Service
(216) 481-2563 USA
Fee: $20 up to $1000 transaction
Welcomes international sales
classexch@aol.com, Subject: "Seller Info" or
"Buyer Info"
GuaranTrade (MC/VISA)
(913) 841-4483 USA
Fee: 5% up to $1500, min. $10, rate drops after $1500
trade@gtrade.com, Subject: "info"
NETtrade
(919) 682-7715 Durham, North Carolina
Fee: $5 up to $100, $10 up to $1000, $20 for $1000+
NETtrade@mzdc.pdial.interpath.net
Trade-direct
(813) 969-2803 USA
Fee: 4%, min. $10, max. $60
postmaster@trade-direct.com
TradeSafe Online Corporation
(800) 994-6362 USA
Fee: $15 up to $300, declining from 5% to 1% thereafter
details@tradesafe.com
United Computer Exchange (MC/VISA)
(800) 755-3033 USA
Fee: 8-15%
united@uce.com
[No implication is made as to the integrity of any company at
this time. If you know of any other escrow services, please
let us know.]
Pay by credit card
Escrow and commercial transactions
This option is only available through authorized
merchants, but it is the means of choice when available.
This is the safest means for the buyer, because he can
appeal to the credit card company if the merchandise is
faulty. Meanwhile the seller is guaranteed payment by
the bank.
Pay by electronic check
Escrow and commercial transactions
A few companies now accept electronic checks, where you
send them the numbers on the bottom of your check, and
they write a bank draft against your account which they
can deposit immediately, saving a couple days' mailing
time. Companies will usually let you know if they accept
this form of payment in their ads.
We suggest adhering to these methods, as they are proven and
the safest for both parties. In all cases, you should
do the following:
Keep hard copies of your e-mail, checks, and proof-of-mailing
Insure packages adequately
Make sure both of you are absolutely clear on the items and
arrangements
Exchange and double-check addresses and phone numbers
In the case of expensive items, you may also wish to draw up a
notarized bill of sale. A bill of sale is proof as to what
is being sold and how much is being paid--essentially a legal
contract. ejbarr@epix.net has provided a sample bill of sale
for free distribution on the Usenet Marketplace. You can
download a copy by anonymous FTP from ftp.phoenix.net in
/pub/USERS/lildan/FAQ.
Also, for all interstate transactions in the U.S., goods must
be shipped within 30 days of receipt of payment, unless
specifically stated otherwise. If a shipment will be
delayed, the buyer has the right to cancel the sale and
receive a full refund. Most states have similar laws.
Finally, If something does go wrong, the best place to start is
to contact the other party by e-mail or telephone. Again,
the #1 source of problems is miscommunication. If this
doesn't work, contact the other person's system administrator
by sending e-mail with an explanation of the situation to
postmaster@[systemname]. Most system administrators will
help if you've already exhausted other routes. But please
remember that most system administrators are very busy.
Contact them _only_ when direct discussions fall through.
DISCLAIMER:
While rare, occasionally fraud does occur on the Internet.
It is ultimately the buyer and/or seller who must take
precautions to ensure fair treatment. Presented here are
merely suggestions of means of transaction which worked for
others. There is no guarantee that they will work for you.
User Contributions:Top Document: Misc.FS+Biz.Mktplc TRANSACTIONS FAQ--INFO FOR NEW USERS Previous Document: 9. Finalizing the sale. Next Document: 11. International transactions. Single Page [ Usenet FAQs | Web FAQs | Documents | RFC Index ] Send corrections/additions to the FAQ Maintainer: dank@metrics.com (Dan King)
Last Update March 27 2014 @ 02:11 PM
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