Top Document: Misc.FS+Biz.Mktplc TRANSACTIONS FAQ--INFO FOR NEW USERS Previous Document: News Headers Next Document: 10. Payment and shipping recommendations See reader questions & answers on this topic! - Help others by sharing your knowledge You've found a buyer for your cherry pitter in California, but you are in New York. How can you send him the item and make sure you get paid? Conversely, how can he be certain that he'll receive the item in good working order? A few people choose to avoid this problem by not doing business by mail. In reality, they lose out by staying away from a very large market for their goods. Every day, perhaps a hundred or more successful transactions take place on the Usenet Marketplace. Most of the time, everything goes smoothly. Occasionally, however, problems arise. It is your job, whether buyer or seller, to catch any potential problems as early as possible. Thus, it is a good idea to check and double-check all aspects of a sale long before any packages are sent. ***The Number One Problem: Miscommunication*** Fraud is very rare on the Usenet Marketplace. Much more often, the transaction has problems because the buyer and seller didn't know exactly what was going on. Before you discuss shipping arrangements, make sure both parties know the exact description of the transaction-- What exactly is being sold? If it is a computer item, will it work in the buyer's system? How will it be shipped and paid for? When will it be shipped and paid for? What are the conditions of returning the item if it doesn't work? What is the other party's correct street address and phone number? If your questions meet resistance from the other party, be wary. Both parties should be as open as possible in order to complete a successful transaction. Some experienced buyers also make it a policy to call the phone number to confirm its existence for added safety, although this isn't necessary in most cases. Finally, we strongly urge you to get a current street address, even if it isn't the shipping address. In the exceedingly unlikely event that you need to file a lawsuit, this will save a lot of hassle later. Above all, ask questions now, _before_ the sale takes place! If you are clear on the details beforehand, and if you are sure the item will do what it is supposed to, both parties will be happier in the end. If you're not satisfied with the answers to your questions, then ask more questions, and don't be afraid to cancel the sale. If you think the person on the other end of the line may cheat you, then don't give him the opportunity. In summary, make sure that both sides: .Are clear about the goods or services being exchanged .Have provided detailed contact information .Agree on implied warranties and return conditions .Understand the shipping arrangements, especially when the items or payment will be shipped If you have a problem later, it will be much easier to resolve if you have this information documented. Save a hard copy of all e-mail and written correspondence. User Contributions:Top Document: Misc.FS+Biz.Mktplc TRANSACTIONS FAQ--INFO FOR NEW USERS Previous Document: News Headers Next Document: 10. Payment and shipping recommendations Single Page [ Usenet FAQs | Web FAQs | Documents | RFC Index ] Send corrections/additions to the FAQ Maintainer: dank@metrics.com (Dan King)
Last Update March 27 2014 @ 02:11 PM
|
Comment about this article, ask questions, or add new information about this topic: