At 09:15 PM 8/4/00 -0400, hes@unity.ncsu.edu wrote:
> Some very good questions were raised:
>>... With the brave new world of point
>>and click access to the Internet, textual copies of faqs, posted to a
>>*.answers newsgroup are not reaching as many as would be expected.
>>
>> - How can people without Usenet access contributed ?
>> - How do sites deal with web based versions ?
>
> From the beginning of our FAQ (for alt.locksmithing) we have
>maintained the "master" copy as an HTML document and made it available
>on the Web (now at http://www.indra.com/archives/alt-locksmithing/) as
>well as posting it.
I'm doing, more or less, the reverse with the rec.arts.sf.fandom FAQ:
master copy is plaintext, but I convert that to HTML whenever there
are updates, have it on the Web (on a site of my own as well as on
faqs.org and whatever other archives choose to mirror it), and keep
a pointer to the Web site in my .sig file when I post to that newsgroup.
>> - Can natural language questions be asked and the proper responses
>> be delivered ?
>
> This might be a better way. But I don't know much about the state of
>the art.
At the moment, I suspect that would require a human willing to reply
to the questions, and the whole point of a FAQ is to provide some common
answers without requiring human intervention each time.
-- Vicki Rosenzweig vr@interport.net http://www.users.interport.net/~vr
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