> >We tried adding a third moderator in the summer, but it took so long for MIT
> >to set up his account that he apparently gave up. At this point I can't spare
> >the time to train someone, anyway.
>
>
> When anyone says to me "I am too busy to get help" alarm bells ringing all over the shop. Questions that immediately follow on
> Are you bogged down in mindless details of the process ? What can be better automated ?
> Is it done this way because it *has* to be done this way or because it always was done this way ?
> Has the workload exceed the capacity or the enthusiasm or the time available ?
It's more like Real Life has consumed more of my capacity. The actual
moderation workload, when I can spend time on it, isn't that bad if I keep
logging in for a few hours each week. After several weeks of zero hours,
things build up a lot. I suppose these symptoms present identically to
"reduced enthusiasm" but it doesn't feel that way.
There wre 427 messages in the queue this morning, about 365 since I busied up
with teaching in mid-September, of which 28 (7.7%) were things passed by our
FAQ checker. I handled 15 faq checker messsages, representing 4 separate
FAQs, including yours, in the 40-50 minutes I could spare today.
I expect to catch up slowly during November, then get behind again in
December.
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