> 1. Have any FAQ maintainers outside North America received a free copy
> of the Internet Info CD-ROM?
Yes, I did. At least last year. When my FAQ wasn't even on the CD-ROM yet.
I just wrote to them that they could have it for a future version, and
they were so kind to send me a complimentary copy. No complains at all.
> 2. Are any FAQ maintainers in my position- having requested a free copy
> (in my case for two successive years), but not being sent one?
Not me, though I haven't asked for a new copy yet. Maybe I should.
> 3. What's the best E-mail address to complain to them?
Lemmesee. I exchanged emails with Jun Akiyama <akiy@cdrom.com>.
By the way, I kind of got another free CD-ROM from them. I bought one on
the CeBIT computer fair in '94. It was totally scratched and therefore
unusable. I wrote to Walnut Creek (though not to Jun Akiyama) about this,
and got a replacement CD for free. Without any kind of proof-of-purchase
of the other one.
Another By-The-Way: Walnut Creek do send their CDs from Denmark as well.
So they don't have to pay trans-Atlantic postage for each single CD,
and it's a bit faster as well.
> It's probably best to reply by private E-mail, rather than to this list
> (unless your comments are relevant to all FAQ maintainers). If necessary,
> I shall summarise the responses in a few days.
I posted it to faq-maintainers myself just to show that Walnut Creek is
not really an 'evil company' at all. At least not from my point of view.
Bye,
Uli
-- "Ein 32-Bit-Betriebssystem fuer uns?" - "Wozu? Wir haben doch zwei mit 16." [IBM ad promoting OS/2]
[
Usenet Hypertext FAQ Archive |
Search Mail Archive |
Authors |
Usenet
]
[
1993 |
1994 |
1995 |
1996 |
1997
]
© Copyright The Landfield Group, 1997
All rights reserved