Re: Snail mailing a FAQ?

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Kent Landfield (Kent_Landfield@sterling.com)
Mon, 26 Sep 94 16:07:26 CDT

> I got a request from an AOLer to snail mail him a printed copy
> of my FAQ. He said my FAQ was too large for him to print
> himself. I told him my files were too large to print (it's now
> almost 300k altogether). Today, he asked me if I would be
> willing to put it on a disk if he sent me a disk and some
> stamps.
>
> I would like to ask all of you what your suggestions are. I do
> *NOT* want to make an exception and start doing something I'll
> regret.

Many of the comp.sources.* groups have been doing this for a while now.
If a user sends a tape and a SASE (self addressed stamped envelope)
I and others will make a tape copy of the group's archives.

> I don't want to have to help someone because their
> online service is dysfunctional. I am providing online information,
> and am not in the publishing business.

I have not found it to be but a request or two every couple months.
Usually it is because they have just moved to a site with little
of no Internet/Usenet access. (may be appropriate here... :-)) I
am not sure that you want to put it in your FAQ as an advertised
service but the occasional requests are not normally a problem for
me.

> Also, does anyone know how someone from AOL could correctly
> download large FAQ files to their computers? It would probably
> be best if I could just give him specific directions, in case
> some other AOLer has the same request.

Sorry, can't help here.

-Kent+

-- 
Kent Landfield                        INTERNET: kent_landfield@sterling.com
Sterling Software                     UUCP:     uunet!kent || sparky!kent
Phone: (402) 291-8300                 FAX:     (402) 291-4362
Please send comp.sources.misc-related mail to kent@uunet.uu.net.

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