Re: The FAQ system approaches obsolescence. What do we do now?

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Eric S. Raymond (esr@locke.ccil.org)
Tue, 6 Dec 1994 10:32:42 -0500 (EST)

> But, sad to say, the FAQ system doesn't really work as well as it should
> in meeting this goal. In particular, the very new users who are most in
> need of access to the FAQ are (a) least likely to know anything about the
> whole system (b) impatient with barriers to enjoying the wonders of the
> 'net and (c) inexperienced with the tools that might help them use the
> FAQ system to overcome those barriers.

And these are *exactly* the sorts of users for which the simple, point'n'shoot
aspects of the WWW interface are most attractive. I don't know whether
you intended it, but you've uttered a powerful argument for my position that
I did not anticipate.

-- 
					Eric S. Raymond <esr@locke.ccil.org>
					WWW: //www.thyrsus.com/~esr/home.html

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