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BBB Reliability Report
The Better Business Bureau
of the Mid-South
P.O. Box 17036
Memphis, TN 38187-0036
7740-A Trinity Rd #107
Cordova, TN 38018
Telephone: (901) 737-8128
Fax: (901) 737-0759
The BBB reports on members and non-members.
Original Business Start Date: March 2004 Service Contact: Mr. Jason Burkle , General Manager
Principal: Mr. Perry Belcher File Open Date: November 2000
TOB Classification: Health & Diet Food Products-Wholesale/Manufacturing, Health & Diet Food Products-Retail
BBB Membership: This company is not a member.
Additional DBA Names
Perry M. Belcher Companies
Selmedica and companies that BBB files indicate are related to it historically have had an unsatisfactory record due to a history of not responding to complaints. BBB files show that Perry Belcher, the principal owner of Selmedica, is or was a principal in other companies with an unsatisfactory record. On January 13, 2005, BBB representatives met with Jason Burkle, General Manager of Selmedica to discuss the complaints and Selmedica's relationship to the other companies.
At the company’s request, the BBB resent copies of 59 unanswered complaints dating back to October 2002. The company responded to the unanswered complaints and the BBB has determined that some consumers were satisfied with the resolution. Because of the age of the complaints and outdated contact information for consumers, the BBB was not able to determine if all complainants were satisfied. Since the January meeting Selmedica has made a significant improvement in the timeliness of their responses to the Better Business Bureau.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The Bureau processed a total of 79 complaints about this company in the last 36 months, our standard reporting period. Of the total of 79 complaints closed in 36 months, 63 were closed in the last year.
These complaints concerned :
2 Advertising Issues,
1 Selling Practices,
1 Service / Repairs,
2 Warranty / Guarantee,
7 Product Quality,
15 Refund Promised,
2 Customer Service, and
2 Credit or Billing Issues.
They were closed as:
4 Based on BBB experience, the company responded appropriately to the complaint although the customer was not satisfied, and
Additional File Information
Information provided by the company shows that it was incorporated in Washington, DC on March 8, 2004. Information contained in customer complaints indicate that it was operating prior to March 2004.
Additional DBAs, Addresses and Telephone Numbers
PO Box 4195
Cordova, TN 38088
PO Box 3795
Cordova, TN 38088-3795
Additional Phone Numbers
Additional Fax Numbers
Additional Web Addresses
Report as of October 7, 2005
Copyright© 2005 Better Business Bureau®, Inc.
BBB reports may not be reproduced for sales or promotional purposes.
The information in this report has either been provided by the company or has been compiled by the Bureau from other reliable sources.
As a matter of policy, the Better Business Bureau does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.