|We have a 99 Durango SLT 4x4 with now roughly 105K miles on it. When we originally bought it (used), took it to an extended warranty company. They checked it all out and said it was a great buy. After about 20000 miles of having it we had to replace the lower balljoints. A year later than it suddenly started dying on us, "NO BUS" appeared in the odometer, also ABS light stayed on. Dealership said they can't reproduce incident, so no fix. One day it died right in front of the dealership ;P. They told us it was the computer, under mfg warranty for 100k miles, so they fixed it no charge, they also replaced the brake control module. My extended warranty company didn't charge me anything and even paid for my car rental. Since then we have had the water pump changed twice, about 13 months/15k miles apart, so dealership warranty had just run out... Also I have had a hole in the radiator and one day it would start but died unless I held foot on the gas at 1k RPM or more. Comes out, it was the battery. Cleaned the contacts and got it running, NTB replaced battery under warranty. Funny thing, this is my 3rd battery in 3 years, something keeps draining it but noone knows what. Killed 2 Die Hard Golds and now have an Exide.
Now I have a new problem, don't know whats going on. The other day it started idling rough.. Figured its the plugs. Have not had a chance to change them yet tho. But now, when I am driving, all of a sudden, its like the truck has no power, I press on the gas but instead of picking up speed it starts surging. Then, just like by magic the symptom goes away and things go back to normal. This has started happening more often, on a 50 mile trip it happened 3 times. Doesn't seem to matter of speed. All gauges read normal, all fluids are good, no shavings or "milk" in oil or ATF, have plenty of coolant. What could it be? Help!
A mechanic told me its the fuel filter, according to dealership, it is in the tank in the pump and they will replace the whole tank, not just the filter or the pump. Lazy bums is what I say.
Also, when its surging, I hear a metallic clicking noise, seems to come from the axles, inside it sounds like right next to my 4wd shifter.
Also, another problem, the truck is shifting funny. Sometimes it will get up to 3500 RPM before it shifts out of first gear, at other times it shifts fine. According to dealership, nothing is wrong. They said its normal behavior. But it did not use to do it, don't tell me its normal.. I know my vehicle.
My extended warranty company I have been very happy with. I used autoexam, paid like 2500 for my warranty and got over 10K work done. I am very happy.
Never ever buy a warranty from the dealership. My grandmother got one on her Cadillac Catera from the dealerhsip... She has had a whole lot of problems and only 1 thing covered under warranty. Dealership went as far as saying- quote "if we break anything while working on your car, you have to pay for it" WHAT?!?!?!?
you break it and I buy it? why not just torch the vehicle and charge me for the new parts/car?