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I have acquired the virus W32.Blaster.Worm on my personal...

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Question by ZWasteZ
Submitted on 8/13/2003
Related FAQ: Computer Virus FAQ for New Users
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I have acquired the virus W32.Blaster.Worm on my personal PC.  I have runned the Norton Anti-virus program and also McAfee.  I have reformatted my hard drive.  My PC keeps shutting down and the msblaster.exe keeps coming up.  I cannot get rid of it.  I have looked in the registry and it is not there.  Each time it comes up, I cannot delete it, it just continues to shut my machine down.  Do you have any other suggestions?  These two programs is not getting rid of it.  It shows that it has removed it when I run the anti-virus program, but it still continues to be there.  Please advise

Answer by Jack
Submitted on 8/14/2003
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Until you have a firewall or are patched, other Blaster-infected computers will continue to attack your computer, which will cause all sorts of flakiness and crashes.

I've been telling my friends to start with Zonealarm firewall (free) and this advice works well. Just removing the virus won't fix your computer.


The best detailed instructions on fighting the virus:



Answer by nina
Submitted on 8/20/2003
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I try everything to get rid of the blaster work,but my computer is still shutting down.


Answer by BT-Broadband THD advisor
Submitted on 8/20/2003
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Ok, to stop your machine shutting down:
click start, run and then type "shutdown -a" without the quotes - do this during the 60 second countdown before reboot occurs.

Then once you've stopped the shutdown click this link: http://securityresponse.symantec.com/avcenter/FixBlast.exe

Open the file and run it - once it's finished it'll ask you if you want to go to download the patch to stop reinfection of the virus. Click YES and you'll be redirected the choose o/s screen on the microsoft website where the patch is.
Choose your o/s, then click the download link on the next screen, save the patch to your machine, open it, install it and reboot and you're done.


Answer by helpmetoo
Submitted on 8/22/2003
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Wait  I need help?   I know absolutely nothing about computer stuff...  SO how do I know if I have a virus?   Right now  I'll be on my computer for a little while then all of a sudden something will come up and say in 1:00 your computer will shut down.....  Is that the W32.BlasterWorm????   I don't know...  Please help...   email fancylips06@yahoo.com


Answer by c-m-a-n
Submitted on 9/11/2003
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i got rid of the worm but my computer still acts up. it is slow and freezes alot. I cant even get on the internet sometimes. Please help me


Answer by swheeleruk
Submitted on 9/30/2003
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Follow these instructions

use the tool stinger.exe to find and destroy all variations of the virus.  However, this has only stopped the virus on his system, doesn't prevent it happening again.  to do this, go to the appropriate link below and download from microsoft the patch which will protect his machine from getting blaster again.

Windows 2000

Windows XP


Answer by amanda
Submitted on 10/1/2003
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ok my computer keeps sending me this message everytime on the computer it says svchost.exe will be closed by windows and i need to restart it. my computer is acting really really slow latly but its only restart on me once, although it keeps disconnecting me from the internet for no reason? is this the blaster worm? i'vetried everything to get rid of it. can you help?


Answer by Mia
Submitted on 11/11/2003
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I'm using the firewall that came with windows xp, plus zonealarm, and I STILL have problems with blaster worm. I've used fixblast to remove it, i used another program i deleted because it didn't even work temporarily. And I've updated my computer with the patch. I'm still having problems. Perhaps if windows didn't put out deficient op systems no one would be having this trouble. I wish I could get someone to downgrade my computer back to windows 98, i'm sure it would run faster too.


Answer by bird dog
Submitted on 1/18/2004
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Before you run the program that removes the virus you need to disable "system restore". Read your windows manual on how to do this.(or try one of the virus software sites like McAfee or Symantec for instructions) You disable it long enough to clean out the problem, then you have to enable it when you are done. It's not as hard as it sounds. Otherwise, you can remove the virus and the machine will tell you it was removed, but windows has self protections included called "system rstore" that will put that sucker right back where it was, thinking you removed it by mistake.


Answer by kathryn
Submitted on 1/21/2004
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i'vebeen trying to fix the blasterworm problem, but i can't seem to get the patch to work.  i can download it, but it won't install.  the window just keeps closing.  is there another way i can do this?? please help!


Answer by helpme
Submitted on 2/15/2004
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i have tried to run the patch for wormblaster but in the middle of the installation it always closes. This happens when i try to open the registrey edit also.Can anyone help me?


Answer by IABUD
Submitted on 2/28/2004
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I am having the same problems. I am disabling system restore through the properties in my computer. then i am running the stinger program which catches and deletes, then i also run fixblast from symantec then i update and use any patches available. then i enable system restore and i am fine for a few days. then the worm rears its ugly head again. what am i doing wrong? is there a free anti-trojan program out there? I have disabled Norton anti-virus since it seemed to create more problems. I have zone alarm. Any suggestions? Oh yes i have reformatted 3 times as well.


Answer by lana11
Submitted on 3/1/2004
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keeps cutting me of the internet - y is this
i have no viruses


Answer by donpopoMH
Submitted on 3/4/2004
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OK, YES! i'vedone most all these things, and the same results. This is what happened to my old computer, it said it fixed the worm, then it crashed_-COMPLETLY-_
This hard drive is new and i think i have it again because right after i formated it, put Mcafee on it, it dectected that damn worm again. Only since then my computer will NOT find it ANYWHERE to delete it, so any and all programs that i'vetried to use to isolate and destroy it with are not workin. Just reformating it isn't gonna fix the problem. I don't wana throw the hard drive away cause i just bought it, and who's to say that my BIOS isn't where the problem is originating from? AND YES, i'vedownloaded every download and every patches mamma to try to fix this damn worm-NO LUCK. ANYONE HAVE IDEAS other than to throw this computer off a 10 story parking garage?!


Answer by Denver
Submitted on 3/22/2004
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if ne1 has d w32 blaster worm go 2 dis site u can get rid of it once and for all..http://www.sophos.com/support/disinfection/blastera.html


Answer by Rickeh
Submitted on 4/29/2004
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Hey people, this is just my opinion, but Windows 98 Se is better then XP, not as stable, but all the new virus's hit Opertating System XP now-a-days, I havent saw a new virus hit 98 yet, its just my opinion though. Have fun with the virus's, lmao, I had the worm, but I down-graded to Opertating System 98-SE, its better then XP in some ways, anyways, have fun people.


Answer by toitin
Submitted on 5/11/2004
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Answer by Packpro
Submitted on 6/30/2004
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Stuck in Nostalgia.i an New bee


Answer by colburnkid
Submitted on 9/18/2004
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hya right am looking 4 a patch for black ice defender tht i can hack into peeps tht hack into me
any ideas????


Answer by david gruba
Submitted on 3/29/2005
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hey i've got this awsome site that allows you to get a free online virus scan and it deletes the virues's for you ...much beter than norton macafee ect...heres the link

www.pandasoftware.com   then on the farleft a little bit down theres this thing caled free active scan...press that and then leave it for a while....

|)  /-\  \/  |  |)


Answer by Rozhy
Submitted on 6/2/2005
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That worm is make me Confuse
when I run the Fix Blast in the middle Process it stop and a Error Massage displaying
when I close(Shutdown or Restart the Computer
I have to end process of (svc host.exe)
and my Computer is getting slow....
please help
Sorry my English it not good..


Answer by Abhijeet
Submitted on 11/8/2005
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Be cool and take these positive steps:
1) Locate The Process MsBlast.exe in TM
ii) Download Virus removal tool from www.symantec.com
iii) Even if problem persists, contact your System Administrator or an Expert


Answer by heeelp!
Submitted on 3/12/2006
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http://www.pchell.com/virus/msblast.shtml c
this site tells everthing but I can not even terminate shutdown. durig that 60secs my computer does not roepond. what can I do?


Answer by rickambriz@hotmail.com
Submitted on 6/21/2006
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why, do you people want to know, my pass word, that isn't ****** shown like that?????


Answer by james
Submitted on 11/30/2006
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I have a sony viao with Windows XP professional loaded, this has been infected by a virus which is in a video,Mpeg or some format I am not aware, after which It takes about 8 minutes to start and it becomes very slow. I had to reformat it 3 times, I had Norton antivirus loaded and firewall was turned on. The virus was on CD which cannot be detected with normal scan. any suggestions


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