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My network card says that "Network Cable Unplugged" I...

<< Back to: TCP/IP FAQ; Frequently Asked Questions (1999-09) Part 1 of 2

Question by pugwash
Submitted on 5/3/2004
Related FAQ: TCP/IP FAQ; Frequently Asked Questions (1999-09) Part 1 of 2
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My network card says that

"Network Cable Unplugged"

I have a wireless broadband connection via a network card to a modem. When contacting support for broadband, I was informed that my network card was the problem.

3 network cards and 3 leads later, I have the same problem.

Can anyone help?


Answer by saasa1
Submitted on 6/25/2004
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Disconnect the broadband and try again.

 

Answer by Saif
Submitted on 7/7/2004
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reinstalling windows will surely help in yr case.

 

Answer by Hush
Submitted on 7/11/2004
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Reinstalling Windows is not the answer to most problems.  Check your broadband modem.  Check for interference (get ferrite cores for your wiring).  Wireless broadband is inherently unreliable at the moment.

 

Answer by Murali
Submitted on 7/12/2004
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The only solution to this problem is as follows.
1.Disable the NIC in Device Manager
2.Shut Down the Computer
3.Power Cycle the Modem (Switch off the modem and unplug all the cables and reconnect after 10 seconds)
4.While power cycling just Swap the ends of Ethernet Cable.
5.Restart the Computer.
6.Enable the NIC in Device Manager.
7.Restart the Computer again if the OS is other than Win XP.
8.Create a Broadband Profile and Connect through that Profile.
9.It should work,if it is not,we have to change the Ethernet Cable.

 

Answer by Raymond D.
Submitted on 8/17/2004
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Microsoft has a feature built into Windows 2000 and XP called Media Sense that attempts to maintain a constant state of network integration.  Each time the "link state" for a connected adapter fluctuates (for whatever reason), Media Sense will unbind and rebind the IP stack on that adapter.  Please note that this affects routing tables as well.  Microsoft has published detailed information and alternative solutions for this on their web site (KBs 242430, 239924, and 241410).

 

Answer by tomm
Submitted on 8/19/2004
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Do you need a crossover cable?
Also if your PC is set up with an IP address in a different subnet from your router - eg PC is 192.168.0.2 but router is 10.0.0.1 - then you can see this

 

Answer by Cooper
Submitted on 8/20/2004
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I provide Internet connections in my area thru cable (cat5), and i came across the same problem recently with 4 of my customers.
After checking connector on the user-end, I changed the LAN card (Ethernet card) and it worked fine.

In one case balloon tip which says 'cable unplugged' was coming and going off 3-4 times in a second, and in other case it use to go off and on after longer durations, but then replacing network card solved all the problems.

Note: This problem is not related to operating system, so re-installing operating system wont help.

 

Answer by KONEK2R
Submitted on 9/14/2004
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uninstall the drivers for your network, and reinstall.. try to connect if no go.
disable the other drivers for the network.
cause if you have wireless. there is a possibility you have 2 drivers on the network adapters. if it doesnt work. removed the wireless card, if possible and reset the NIC.
this should work.

 

Answer by waz
Submitted on 9/14/2004
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CHECK WHETHER THE NETWORK CARD HAS A PROPER IP AND IF IT PRESNT IN THE DEVICE MANAGER THE IP ADDRESS SHOULD NOT BE 169.254.
DELETE WINSOCK AND WIN SOCK2 FROM THE REGISTRY AND THAN RESTART THE SYSTEM REINSTALL THE TCP/IP STACK IN THE NETWORK AND THAN RESTART THE SYSTEM. THAN UPDATE THE FILE AT THE RUN PROMPT
netsh int ip reset delllog.txt
***IF THAT DOESNOT WORK ***
Right-click My Computer.
The My Computer menu appears.
Click Manage.
The Computer Management window appears.
Click to choose Device Manager from the list in the left-hand pane.
Click the plus (+) symbol to the left of Network adapters in the right-hand pane.
Double-click the network adapter.
The Network Properties window appears.
Click the Advanced tab.
Change the connection speed (the name of the setting may be different according to the card manufacturer and/or driver version):


If the hub is a 10/100/1000 auto-switching hub, configure the card for 10Mb.
If the hub is a 1000Mb only hub, configure the card for 1000Mb.  
If the hub is a 100Mb only hub, configure the card for 100Mb.
If the hub is a 10Mb only hub, configure the card for 10Mb.
Configure the card for half duplex (the name of the setting may be different according to the card manufacturer and/or driver version.)
Click the Apply button and then click OK.
The Network Properties window closes.
Restart the computer.
ALSO RESEAT THE NETWORK CARD IN A DIFFERENT SLOT.


 

Answer by jill
Submitted on 11/22/2004
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I was getting a "network cable unplugged" error message on my Windows 2000 laptop when trying a wireless PCI adapter and a wireless USB adapter.  The error message went away when I turned off WEP on my Linksys router.

 

Answer by Zulfir
Submitted on 11/28/2004
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A workaround for Ethernet cable unplugged:

Please try this and reply me the result, also if you get any error message.

Steps:

1)   Backup the registry key HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Class\4D36E972-E325-11CE-BFC1-08002BE10318

2)   Delete the above mentioned key

3)   Restart the computer

4)   Remove all the devices with exclamation mark from device manager.

5)   Run regsvr32 netcfgx.dll, Click Ok for the file succeeded window.

6)   Restart the computer.

7)   Restore the key that is backed up

 

Answer by joe
Submitted on 12/31/2004
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make sure you have a crossover networking cable. not a not a patch cable. patch cables are for printers and Internet connections. crossover cables are for connecting two or more computers they both have rj45 connectors or {large phone jacks}

 

Answer by Partybwal
Submitted on 1/4/2005
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If you don't even know the word "Wireless", you shouldn't try to help... anyway, I have the same problem, and it seems like the problem lies with Windows 2000. If I can't solve this, I'm considering updating to WinXP. But I want to fix it without having to switch OS. Sorry if my post don't help, but you're not alone out there, and now you know.

 

Answer by abhijit
Submitted on 1/30/2005
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it's a spyware sometimes, so un/re install win xp  is the only answer

 

Answer by Tony
Submitted on 1/31/2005
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If you have data encryption on, try turning it off first and see if it would connect with the encryption.  I had this problem with the encryption on.

 

Answer by kkjer
Submitted on 2/14/2005
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Its quite simple. Cable manufacturers and computer builders do not build to close tolerances.  The chances are your connectors are not making good connections, the male is either to small or the female is to big, whatever the case you have to make a connection.  The most likely place is right at your computer.  Wiggle the connection and if the warning goes away thats the problem.  I solved my problem in real high tech way, I broke a toothpick in half and pushed in in the bottom of the connector until I got a connection and the cable was good and tight. It has worked fine ever since.  If I remove the cable. I just make sure I have a supply of toothpicks.

 

Answer by sam
Submitted on 2/24/2005
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mostly check your  n/w card... try to ping to 127.0.0.0 and check if it pings successfully then its a prob with your n/w cable but if it fails u need to check your n/w card and might have to repalce it..

 

Answer by john
Submitted on 3/6/2005
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My coworker and I have the same problems.
There is no solution this time.

 

Answer by kae
Submitted on 3/19/2005
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reset tpc/ip and winsock settings

 

Answer by buc
Submitted on 4/3/2005
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Go the advanced properties of your network LAN
card in Windows XP. Under the advanced tab, change media type from autosense to 10mb full duplex.  PROBLEM SOLVED!

 

Answer by Comcast tech support
Submitted on 6/4/2005
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Simply right click your local area connection and select disable.
2. Unplug your cable modem and power off your computer.
3. Wait 30 seconds, Plug the modem back in, Wait another 30 seconds power the computer back up.
4. Once operating system is functional Re-enable your local area connection.
5. Test the connection

Alernative: If this doesnt resolve the issue, Remove and Re-install your network card

 

Answer by datablitz
Submitted on 6/16/2005
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im having the same problem but im not tring to use a modem im just connecting two computers together and they both say network cable unplugged i had the cable tested and its good.

 

Answer by Brian
Submitted on 6/23/2005
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Turn off power save option, Properties > Configure Power Management

http://support.microsoft.com/default.aspx?scid=kb;en-us;811595

 

Answer by Fried Fish
Submitted on 8/2/2005
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Well changing network cards means that he has done a kind of power cycling. So he needs to throw away the modem and try another and if that too doesn't work, the motherboard has to be replaced.

 

Answer by lexiconmaster
Submitted on 8/28/2005
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I work as a DSL technical support with an internet service provider. I had this issue with a customer using WinXP SP2. I checked the NIC and also the LAN or High Speed Internet settings. Powercycled the modem, restarted the pc, checked the physical connections and still no go. Out of desperation, I just disabled the windows firewall. Believe it or not, customer was able to surf.

 

Answer by Graeme
Submitted on 8/29/2005
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I have the same problem...it's because your 2.4ghz phones are interfering with your 2.4ghz wireless router.  Even though you are plugged in physically, the cable still leads to the wireless router, which is receiving a phone signal.  You just have to wait for the phone to be out of use, or upgrade to 5.8ghz phones.

 

Answer by iswandy
Submitted on 11/13/2005
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I have the same problem. My network show status "Network cable unplugged". I already change a new broadband modem and also the cable. But it same problems occurs. How to check either my network adapter is fail to working?

 

Answer by GSE
Submitted on 12/24/2005
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Your solution was right on!. I had the same problem and tried a million procedures. Your's is the only one that worked. What a life saver. Congrats!!

 

Answer by shubho
Submitted on 1/4/2006
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reinstall win xp

 

Answer by parthipan
Submitted on 1/10/2006
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murali'sadvice is just a basic step
i have tried it many times
it did not work out many time
but this time i was able to fix the issue of the customer

 

Answer by bobby
Submitted on 2/1/2006
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murali is right

 

Answer by Chrinkster
Submitted on 2/15/2006
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hey i have the same problem,i use aol and a bt voyager 105 modem.when i engage my phone for a bit,its seems to work,but when i put it down it goes off,can anyone help?

 

Answer by Static Ravi
Submitted on 2/24/2006
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You can try this step which is
1.unpluged the ethernet cable and swap the ends and plug it back in to the modem.
2. Try Un/Reinstalle the NIC Card. It could be even the driver's at times, which is creating the problerm.
3. Right Click on the Local Area Network and slect the optin which say "Repair".
4. Even after all these step we can try one more step, take the ethernet adapator out of the computer and instalall it gin.

 

Answer by Feroze
Submitted on 3/5/2006
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Several possible causes of "A Network Cable Is Unplugged" messages exist. The error message appears on a computer when an installed Ethernet adapter is seeking to make a network connection.

Try the following tips to resolve your problem:

    * Disable the Ethernet network adapter if you are not using it. This applies, for example, when running a WiFi home network with computers that have built-in Ethernet adapters. To disable the adapter, double-click the small Network Cable Unplugged error window and choose the Disable option.

    * Check both ends of the Ethernet cable connected to the adapter to ensure they are not loose.

    * Replace the Ethernet cable with a different one to verify the cable is not damaged.

    * Update the network adapter driver software from the manufacturer's Web site.

    * Change the Link Speed and Duplex settings (using Device Manager) to use "100 Mbps Full Duplex" or "10 Mbps Full Duplex" instead of Auto Detect.

    * Replace the Ethernet network adapter if it is a removable PCI or PCMCIA card. First remove and re-insert the existing adapter hardware to verify the card is connected properly. If necessary, also replace it with a different card.

    * The device your Ethernet adapter is connected to, such as a broadband modem or network router may be malfunctioning. Troubleshoot these devices as needed.

 

Answer by joe
Submitted on 5/14/2006
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poo


 

Answer by wheneverihavetogetaroundanddragmyselfoverallthewaytothedamnstoreiwillalwaysstopatthecarwashyeahcarwashesarecoolandarenotforchumpslikeyouthinktheymightbeandihavealltheproofintheworldwithmeifyoulookatunclemurphyspizzastorehurraybeerandgoodday
Submitted on 6/15/2006
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I have the same problem, none of this stuff is working either...

 

Answer by spilk
Submitted on 6/16/2006
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This problem is easy to fix. All you have to do is click on the start button and go to connect to. Then click show all connections. Then under LAN or high-speed internet it will say local area connection. Double click on it and it will say enabled and you will get your internet back.

 

Answer by Answer by Raj
Submitted on 6/30/2006
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The only solution to this problem is as follows.
1.Disable the NIC in Device Manager
2.Shut Down the Computer
3.Power Cycle the Modem (Switch off the modem and unplug all the cables and reconnect after 10 seconds)
4.While power cycling just Swap the ends of Ethernet Cable.
5.Restart the Computer.
6.Enable the NIC in Device Manager.
7.Restart the Computer again if the OS is other than Win XP.
8.Create a Broadband Profile and Connect through that Profile.
9.It should work,if it is not,we have to change the Ethernet Cable.
10. If Still you see the same error re-install the NIC driver from your OS CD-Disk

 

Answer by Solved it finally
Submitted on 7/6/2006
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Solution: I had this for weeks. It is a dialler and is trying to use your modem. The modem rejects the dialler. You lose your connection. It reboots then the whole cycle begins again. Clean your system for spyware/adware hey presto.

 

Answer by at&t dsl support agent
Submitted on 8/6/2006
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change the ethernet cable

 

Answer by tommy
Submitted on 8/15/2006
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do a system restore

 

Answer by James Butcher
Submitted on 8/27/2006
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I fix my problem with a filter on the phone line even if you don't have a phone. They should have given you one with you modem.

 

Answer by almarjin
Submitted on 9/22/2006
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i have the same problem

 

Answer by bobooobob
Submitted on 10/3/2006
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i also have that problem but can sombody give me a very simplistic answer. i know nothing about computers.

 

Answer by WindowsIsBroken
Submitted on 1/27/2007
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1. Back up all your data to DVDs.
2. Re-check that you've backed up all your data. Windows applications don't actually enforce the concept of a /home/$USER directory.
3. Insert the install CD of the Linux distribution of your choice. Reboot and follow the on-screen instructions.
4. Go through a few weeks of acclimatization.
5. Wake up a year from now and suddenly realize that you haven't rebooted your workstation since you had to clean the cat hair out of the CPU fan ten months ago, and that you haven't had a virus in a year.
6. Stare contentedly at your KDE desktop, which is conceptually similar to Windows GUI but allows you to customize it, far more than Windows ever did, to your liking.

 

Answer by Wasim
Submitted on 6/5/2007
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IN WHAT WAY DOES SWAPPING OF ETHERNET CABLE HELPS WHILE POWER-CYCLE.

 

Answer by Safeer
Submitted on 6/27/2007
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i got some prob i got wirelss bilken and my internet works fine i tryed to play a game on lan and it failed and my mate told me that my lan is not workin so i went on my network connections and theres another one there that says a cable is unplugged but i dont have any cables for lan i only use internet wireless do i need a cable i think if i get a cable it wont reach to my router so what do i do?

 

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