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I'm not able to get good signal from my DIRECT TV.. Its been...

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Question by txwoodchuck
Submitted on 2/6/2004
Related FAQ: Satellite TV Frequently Asked Questions List
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I'm not able to get good signal from my DIRECT TV.. Its been in place for 5-6 years, and until about 1 year ago I recieved perfect reception.. No changes have been made, no obstructions, or other movement of dish.. I've replaced the LNB, the reciever, checked all connectors.... The signal I recieve is effeced by THE WIND??? Clear skies and wind causes me to lose signal on several transponders, an overall bad signal that fluxuates with the wind speed.. I've adjusted the dish, and can never get a very good signal on transponders, #16, or #26....  Has anyone expierenced this or have any suggestions..  The dish is secure and not moving...  DIRECT TV tech support has not been able to help... Anyone??? Thanks...


Answer by Mary
Submitted on 3/28/2004
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First of all, be sure to set your azmuth, elevation and tilt correctly, Even if you are off a few degrees you will still get sfss and or pixelation. Remember, there are more than one sat on the 110, 119 and 101 spots up there, even if you are a little off things will go wacky. Use a compass, it is your best friend. If you are not sure of your coordinates call tech support and have then give it to you by your zip code.

Also, it depends on what type of equipment you have, and how your are connected. If you have a dual lnb and are only experiencing this on one receiver, it could be your connections. Have you checked your cables? If you have a dual lnb and a multiswitch, the multiswitch could have gone bad and is not duplicating the progaming. If you have a diplexer for locals, that as well can go bad. If this is a split signal, it could be the splitter.

Check your signal on 1,2,3,6,29,30,31,32 they should all be above 80%

If you have more then 100 feet of coax run you will need a in line amp. You said you replaced your LNB, but did you replace your coax?  

The easiest way to figure out what is wrong is take this receiver and hook it up at a location that you know works (if you have another box or someone you know does) if the problem follows the receiver, its the box. If the problem does not follow the receiver its the cables or outside eqiupment.

Wind can cause loss of singal. This has to do with atmospheric preasure.

5-6 years is no spring chicken. Everything in life, including equipment can and will go out after a while. The trick is to work backwards. Troubleshoot the box, cables, connections, then outside....

Hope that helps.

 

Answer by TIM'S SAT
Submitted on 8/22/2004
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THE ONLY THINK THAT COULD CAUSE A PROBLEM LIKE THAT IF THE DISH IS SOLID IS A CABLE MOVING IN THE WIND. THE KEY IS THE LOST OF CERTAIN CHANNELS BECAUSE THE CABLE IS STABLED OR CLAMPED TO TIGHT AND WHEN THE WIND BLOWS IT MOVES THE CABLE. KIND ON LIKE WHEN YOU KINK YOUR GARDEN HOSE.

 

Answer by Mr. Souza
Submitted on 5/10/2006
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  I had a problem of bad , or cutting out signal for a long period of time .After many service calls, and a lot of tech incomp---. My basic problem was that the dish was not leveled properly. Talk to Phillip#9009 . He seems to be on the ball. I had over a year of aggravation, and it took him five minutes to fix.Go figure Sometimes these techs don"t pay attention to detail like they should ,for whatever reasons. Don't give up ,and don't pay for added service calls. Find a tech that knows what they are doing. That in itself may be the real challange.

 

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