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6. I'm a Shareware customer having a problem with an author.
Sometimes when you place an order to register a Shareware
program things don't go as planned (it doesn't happen very often).
The first thing to do is try contacting the author directly. Most
problems can be easily cleared up this way.
If the author is a member of the Association of Shareware
Professionals, and you are unable to resolve the dispute, you
can try contacting the ASP ombudsman for help by sending an
E-Mail to
70007.3536@compuserve.com
You are also welcome to request assistance by posting a
description of your problem here in a.c.s. (many authors
follow the newsgroup). Remember, give the facts of the case,
and avoid over dramatizing the situation.
Top Document: alt.comp.shareware FAQ (1/2: Intro)
Previous Document: 5. I'm a Shareware author. Where do I put my program?
Next Document: End (shareware-faq/part1)
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Send corrections/additions to the FAQ Maintainer:
Robert Lindsay Wells <wellscom@aol.com>
Last Update September 05 2008 @ 00:15 AM