Sometimes when you place an order to register a Shareware
program things don't go as planned (it doesn't happen very often).
The first thing to do is try contacting the author directly. Most 
problems can be easily cleared up this way.

If the author is a member of the Association of Shareware
Professionals, and you are unable to resolve the dispute, you 
can try contacting the ASP ombudsman for help by sending an 
E-Mail to

     70007.3536@compuserve.com

You are also welcome to request assistance by posting a
description of your problem here in a.c.s. (many authors
follow the newsgroup). Remember, give the facts of the case,
and avoid over dramatizing the situation.