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Posting-Frequency: bi-weekly
Last-Modified: 22-JAN-97
Version: 2.0
Archive-name: records-mgmt/resources

See reader questions & answers on this topic! - Help others by sharing your knowledge
** PLEASE read the note in Section 2.1.2 about the Web & Gopher Sites. ** FAQ

1.0 Introduction
2.0 Resources Introduction
 2.1 Internet Resources
  2.1.1 Listservs
  2.1.2 Web & Gopher Sites ** UPDATED ** 22-JAN-97
  2.1.3 UseNet Newsgroups
 2.2 Other Resources
  2.2.1 Professional Organizations
  2.2.2 National and Provincial/State Associations
  2.2.3 Miscelaneous Resources
3.0 Acknowledgments
4.0 Disclaimer

1.0 Introduction

This section is contained within it's own post, posted weekly.

2.0 Resources Introduction

This "FAQ" is a list of all the resources that are available to the
Records Management Professional. It includes, but not limited to,
professional organizations, Internet resources and any other resource
that I can think of, or someone is kind enough to send my way.

2.1 Internet Resources

This section is a list of resources on the Internet. It includes
mailing lists, UseNet Groups, WWW sites, gopher sites and any other
'net resources I can think of and find. I will try to continually
update it. If you have something that should be included please E-Mail
me: Bryan Carbonnell -

2.1.1 Listservs

There are a number of Listservs or mailing lists available to anyone
with the ability to receive e-mail. When following the subscription
instructions below, type in your full name in the place of the words
'your name.' The way you type your name in at this stage is the way
you will be referred to by the automatic functions of the list for the
duration of your subscription. It's usually best to type in Firstname
Lastname. Following is a listing of some you might be interested in
joining, with subscription information and a brief description of
each. If there are any additions or correction, please send them to

NB: All the comments about the mailing lists are Doug Johnson's, the
original creator of this FAQ. Although I agree with comments about the
mailing lists that I have subscribed to.

Records Management Listserv

This is an excellent listserv that I've subscribed to for about a year
now. I have gained much useful knowledge, and have made a few good
e-friends. It is geared towards Records Managers but will help a
variety of people with it's diverse membership and many subjects of
discussion. I highly recommend this list. The gracious and hospitable
list host is Maralyn Harmston. If traffic on your e-mail system is a
consideration, you may receive as many as 20 messages a day during a
busy period, and the weekend can really fill your box to the top. I
still find wading through it all is well worth it to me. To subscribe
send mail to:

 Leave the subject line blank and type in:
 subscribe RECMGMT your name
 as the message.

Archives Listserv

This is another really good one that is geared toward the 
professional Archivist, although the information can be valuable to
many. The traffic here is a bit heavier than the records management
list, and once again, well worth the trouble. The list host is John
Harlan. John has helped me personally with various list problems
during the time of my subscription. I've found him to be most gracious
as well. To subscribe send mail to:

 Leave the subject line blank and type in:
 subscribe ARCHIVES your name
 as the message.

Canadian Archives Listserv

I've only just subscribed to this list and have found it to have
little traffic. The traffic is so light I almost forget I'm subscribed
until I receive the occasional informative post. To subscribe send
e-mail to: 

 Leave the subject line blank and type in:
 as the message.

Profs Case Listserv

This is the list run by Eddie Becker for the express purpose of 
keeping us informed of the case currently in court over President
Bush's e-mail and other electronic records from his presidential term,
as well as the management of electronic records consistent with the
Federal Records law and legislative intent. If you have an interest in
the future of electronic records you may want to subscribe to this
list. Send e-mail to:

 with the word JOIN in the subject line. 
 In the body of the message put 
 your name and your e-mail address 

Electronic Records Listserv

This list is for the discussion of electronic records. To subscribe
send mail to:

 Leave the subject line blank and type in:
 subscribe ERECS-L your name
 as the message.

The Australian Society of Archivists Listserv

The Australian Society of Archivists has established a Listserv for
the discussion of archival issues confronting Australian Archivists.
However subscription is open to anyone interested in the discussion of
archival theory and practice. To subscribe send a message to:

 Leave the subject line blank and type in:
 as the message.

Human Resources Listservs

For those involved with Human Resources issues there are two lists you
can subscribe to for a wide range of HR related items.

 The College and University Personnel Association (CUPA) list

 To subscribe send a message to:

  Leave the subject line blank and type in:
  subscribe CUPA-COMSIG your name
  as the message.

 The Human Resources Division Network

 To subscribe send a message to:

  Leave the subject line blank and type in:
  subscribe HRNET your name
  as the message.

ISO-9000 Listserv

The ISO 9000 Standards Discussion list is for those sharing and
exchanging ISO 9000 information and experiences. Discussion includes:
who is doing what, what the successes and concerns have been, what
systems, methods, software and structures have been beneficial,
identified and required solutions, long and short term strategies, who
have you partnered with, educational methods and programs that have
worked, policy and structural issues, assessments and corrective
actions, customer and registrar comments and concerns, etc...

The list engages in discussing and describing what is happening now,
and focuses on what the ISO 9000 should look like in the future and
why. Participants are invited to post notes, questions, comments,
concerns, ideas, and especially information and suggestions which
enable us all to better understand and use the benefits that the ISO
9000 family of quality standard provides. To subscribe send a message
     Leave the subject line blank and type in:
     subscribe ISO9000 your name
     as the message.

2.1.2 Web & Gopher Sites

There are a number of 'net sites that have use to the RM 
professional. This list is continually growing and being updated. As I
find new sites or are given them I add them. If you have anything to
add to this list PLEASE, PLEASE send them to me;


I have made a decision to leave this particular section out of the
posting to the newsgroup. It is getting too unwieldy to be maintained
effectively.  Not to mention the fact that it is difficult to manage
two version of the FAQ, this posting and the HTML version available on
the WWW.

Since this section is devoted to WWW sites, I figure that if you are
interested in WWW sites then you have WWW access. If I am in error of
this, let me know and I will put this section back in. Just send an
e-mail to me at


2.1.3 UseNet Newsgroups

This Section if for UseNet Newsgroups that might be of interest to the
Records Manager.  - = -  Document Management technologies.

This group is for the discussion of Document Management and its
related technologies of Workflow and Hierarchical Storage Management.
This is a fast growing, and rapidly evolving, market area and the
existence of this newsgroup will create a forum for discussing
standards and developments affecting Document Management.

Many suppliers are involved in defining related standards for
integration which affect operating system designs of the future, and
directions taken by developers of standard office tools.  This group
aims to raise awareness of these issues, and to provide a forum for
driving future developments.

It is intended that discussion will focus on Document Management
products such as Documentum, SAROS Mezzanine, Interleaf Intellect, PC
DOCS Docs Open, as well as products for related technologies such as
Verity TOPIC, Excalibur EFS, etc.

If there is sufficient demand, the group will separate into discussion
groups for Full Text Retrieval engines, Workflow tools and other
related technologies.

2.2 Other Resources

This is a list of professional organizations, whether they be 
international, national or provincial/state. I will try to 
continually update this document in order to list as many resources as
possible. If you have information you think would be helpful to others
you may send it to me, and I will add it to this document. Remember
that we're talking to everyone in the world' and while information on
an upcoming event in your town may be perfect material for a post
entitled Great Event happening in MyTown, USA', it doesn't go into the
FAQ since what's in here should be broad enough to affect most
readers. The notable exception is the listing of local records
management associations. My goal here, which is a continuation of Doug
Johnson's, is to provide some sort of directory listing for every
state in America, every province in Canada *and* every country in the
world. Please send me;, the information to fill
out this list.

2.2.1 Professional Organizations

ARMA - Association of Records Managers and Administrators, International

The Association of Records Managers and Administrators, 
International Is a professional organization for persons in the 
expanding field of records and information management. There are more
than 10,000 members throughout the United States and Canada, New
Zealand, Japan and some 35 other countries. Membership benefits
include an annual conference, subscription to Records Management
Quarterly, a newsletter, job hotline and member discount on a wide
variety of publications offered by ARMA. You need not be a member to
order publications or to receive a catalog. For more information

 ARMA International
 4200 Somerset Drive
 Suite 215
 Prairie Village, Kansas 66208
 or call 1-800-422-2762

AIIM - The Association for Information and Image Management

The Association for Information and Image Management has a mail 
order bookstore that offers publications, standards, and tools that
apply to every facet of Records Management from hard copy filing to
electronic imaging. You can order a catalogue at:

 AIIM Bookstore
 1100 Wayne Ave
 Suite 1100
 Silver Spring, MD 20910-5699
 or call 301-587-8202

ICRM - Institute of Certified Records Managers

The Institute of Records Managers is an international certifying
organization of and for the professional records and information
manager. The ICRM was established in 1975 to meet the need to have a
standard by which persons involved in records and information
management could be measured, accredited and recognized according to
criteria and capabilities established by their peers. This standard is
known as Certified Records Manager (CRM). 

Attaining the CRM certification requires fulfilling the requirements
based on educational background, professional work experience and
successful completion of a six-part examination conducted by the ICRM.
There is also a five-year recertification cycle.

If you wish further information on the ICRM or the CRM designation,
please write:

 ICRM Secretary
 P.O. Box 8188
 Prarie Village, KS 66208
 or call 1-800-825-4276

NIRMA - Nuclear Information and Records Management Association

NIRMA is, as the name implies, an Association for the Nuclear 
Industry. For more information please write:

 NIRMA Administrative Office
 10 Almas Road
 Windham, NH, 03087

2.2.2 National and Provincial/State Associations

Many of these can provide the same kind of services offered by the
large international organizations with some definite advantages. If
you have a local association that is not listed here, or a national
organization, please contact me ;, and I will
gladly add this information to the listing.


The Florida Records Management Association is an organization of
individuals and agencies involved with or concerned about the
management of public records and information in Florida. The
association cooperates with the Florida Bureau of Archives and Records
Management, but is independent from that agency.  The not-for-profit
association sponsors an annual seminar, hosts several free or low-cost
workshops throughout the year, and publishes a newsletter.  The
association was formed in 1991 and has over 200 members.

Annual membership dues are as follows. Individual membership is 
$20.00; institutional membership is $30.00 with two designated 
participants; and corporate membership is $75.00 with two designated
participants.  For more information, contact Membership Committee
Chair Pat Schultz at 904-329-4233 or Secretary Robin Tew at

To join FRMA, send dues, plus your name, title, organization, phone,
address, fax, and e-mail address to:

 Florida Records Management Association
 c/o Bureau of Archives and Records Management
 Mail Station 9A
 Tallhassee FL  32399-0250


The Georgia Records Association is geared towards Georgia state,
local, and regional organizations involved with implementing records
retention schedules, micrographics, files management, and information
systems management as well as private sector operations with interests
in governmental records management. We are a not-for-profit
organization governed by a Board of Directors that is structured to
insure representation from cities, counties, school systems, state
agencies, the support staff of the State Archives, and the private
sector. We sponsor several free and low cost seminars throughout each
year, publish a quarterly newsletter for members, and co-sponsor the
annual State Records Management Conference. The annual membership fee
is just ten dollars. To become a member send your name, title,
organization, address, phone, fax and e-mail address to:

 The Georgia Records Association
 P.O. Box 38128
 Capitol Hill Station
 Atlanta, Georgia 30334
 Enclose your check for $10.00 (ten dollars).

United Kingdom

"The Records Management Society, launched in 1983, recognised the
ever-increasing number of people working in the fields of records and
information management. All those concerned with records and
information, regardless of their professional or organisational status
or qualifications, can join the Society. Organisations wishing to
develop records or information systems and those which provide
services in these fields are also welcome." - Extract from "About
RMS", _Records Management Bulletin_, December 1995.

The annual membership fee for an individual is 50 Sterling, and all
overseas mailings are sent by airmail at no extra cost - so you can
see we look after our overseas members!! As a matter of interest we
are in the process of organising an international conference in 1997.

The Society publishes a bi-monthly "Records management bulletin", ISSN
0258-4500, edited by Ann Lawes ( or

For More information contact:

 Administrative Secretary:
        Mrs Jude Awdry
 Records Management Society
        Coleheath Bottom
        HP27 0SZ
 United Kingdom
        Tel: +44 1494 488599
        Fax: +44 1494 488590
        Records & Information Management Industry On-line Service
        RIMOS: <>

Records Management Association of Australia

The Records Management Association of Australia was founded in 1969
and incorporated in 1975 and has Branches throughout Australia. Its
membership is wide ranging, covering professionals in the areas of
Records Management, Librarianship, Archives, Corporate and Public
Administration, Data Processing and other related aspects of the
Information Delivery Industry.

The Activities of the RMAA are wide ranging and include courses,
conferences, seminars, national conventions, specialised studies,
projects and workshops, field trips and publications, designed to
assist members become a more enlightened force in the world of
information management. The Association has an on-going commitment to
education of its members and the institution of professional

2.2.3 Miscelaneous Resources

This section is devoted to resources that do not fit into any of the
other sections. 

Commonwealth Videos

Commonwealth Films in Massachuesetts (Boston, maybe?) both sells and
RENTS records-related videos, among others. They will let you PREVIEW
two videos for a couple of days for around $50, so you can decide if a
particular video is appropriate before showing it to your group. I've
seen their videos on retention and disaster prevention/recovery. While
they were a litte hokey, the basic principles conveyed were right on
target for a general business, non-specialized, non-records audience.
I personnally got a kick out of 'em! I'm considering renting them for
a records awareness program I'm putting together for the spring. The
videos sell for around $500. Happy viewing!

= = = = = = = = 

We have purchased two of the videos from Commonwealth Films. They are
excellent tools for training and marketing RIM programs. Granted they
are expensive, particularly for a smaller organization, but they
really drive home some very important points.

NB:From a post on the Recmgmt Mailing list by a couple of differnt
folks. I just can't remeber who they are. I'm Sorry :-(

 Commonwealth Films
 223 Commonwealth Avenue
 Boston MA 02116-1700
 Phone (617)262-5634
 Fax (617)262-6948

3.0 Acknowledgments

I would like to thank Doug Johnson for roping me into helping him with
the NG and the FAQ :-). Thanks a lot Doug :->. Actually without Doug's
effort this newsgroup and FAQ wouldn't be here. Not only have I
learned a little more about Records Management and the professional
associations that are out there, but I have also learned a little bit
about HTML programming. For this I say "Thank You Doug!" Thanks go out
to Albin Wagner, who's post on the RECMGMT Listserv resembles the
section on ICRM, mainly because I copied it almost verbatim, with
permission of course.;-) I almost forgot. Thanks go to the Canadian
Broadcasting Corporation. If it wasn't for my employer, I would never
have gotten into the field of Records Management, for that I am
eternally grateful!??!

NB:These acknowledgments are from Doug.

Thanks to many of you who have inspired me to set out on the three
month long project that has resulted in the creation of this
newsgroup. Thanks to my employers; DeKalb College and the great State
of Georgia for supporting this project, and others like it, with the
honorable goal of serving the public. Thanks to many people at Uunet
for helping me accomplish this, and to all of you who voted yes from
the two listservs I sent the Call For Votes out to. Thanks to Michael
Tarabulski for his excellent ramblings on the Archives listserv (and
I'm hoping he'll ramble a bit on this group). Thanks to Maralyn
Harmston for her very good suggestions on what should be included in
the first posting of this document, as well as her long and well done
task of serving as host of the quite excellent records management
listserv. Thanks to my wife Cristy, and our daughter Lauren, for
putting up with my crankiness during this project (and throughout our
life together, I'm afraid ;^) , and as Maralyn is fond of saying over

4.0 Disclaimer

The opinions expressed in this document are those of the authors and
not those of any organization, business, university, or UseNet site
that we may be associated with. We, Doug & Bryan, disclaim everything.
No information is guaranteed. We take no responsibility for any
circumstances resulting from the use or sharing of information
contained herein.

Copyright (c) 1995 by Douglas A. Johnson 
Copyright (c) 1995-7 by Bryan D. Carbonnell, all rights reserved.

This FAQ may be posted to any UseNet newsgroup, on-line service, or 
  BBS as long as it is posted in its entirety and includes this 
  copyright statement.

This FAQ may not be distributed for financial gain.

This FAQ may not be included in commercial collections or 
  compilations without express written permission of the authors.

Bryan Carbonnell
Records Management Assistant
Canadian Broadcasting Corporation
Toronto, Ontario, Canada or

Douglas Johnson
OHM Corporation
Atlanta, Georgia, USA

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Last Update March 27 2014 @ 02:12 PM