1. Table of Contents

  2. Basics
   2a. Who is responsible for this FAQ?
   2b. What is the purpose of this FAQ?  
   2c. When was this FAQ last updated?
   2d. Where can I get it?
   2e. Credits & Contributors

  3. Definitions
   3a. When is it email, and when is it email abuse?
   3b. What is 'unsolicited email'?
   3c. What is 'bulk email'?
   3d. What is 'commercial email'?
   3e. UBE, UCE, MMF, MLM... What do they all mean?
   3f. What is a mailbomb?
   3g. What is email harassment?
 
  4. Actions
   4a. I've been mailbombed - what should I do?
   4b. I've received U*E in my mailbox - who do I exterminate?
   4c. I've received U*E in my mailbox - what should I do?
   4d. Where do these people get my email address?
   4e. How do I keep my address off the lists?
   4f. I did all that and I still get U*E!
   4g. I asked to be 'removed' - guess what?  I got another U*E
   4h. I asked to be 'removed' - guess what?  The message bounced
   4i. What about 'Remove Me' web sites and other global 'Remove' Lists?
   4j. List of Basic Administrative Contacts
   4k. I've contacted everyone involved - heard nothing back!
   4l. I've contacted everyone involved - they told me to go away!
   4m. They told me they cancelled the account, but I got another U*E!
   4n. I sent a complaint - they said they had nothing to do with it! 
   4o. I sent a complaint - they they responded with threats! 
   4p. I never want to see another message from UBEs-Our-Biz.com again!

  5. Etcetera
   5a. Who cares about this stuff?  Just delete it
   5b. There ought to be a law!
   5c. I *like* getting U*E!
   5d. I'm seeing a lot of ads in my favorite newsgroup - help!

  End of eMail Abuse FAQ

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