Same here...
> I don't know, I have been keeping ther mountain biking faq for about 10
> months now and I have been answering a lot of questions personally. In
> fact, I have a line in the FAQ saying that if you have any problems, give
> me a personal e-mail and I will try to help. I usually answer questions
> as soon as I can. If I can't, I will forward a "standard" answer saying
> that I'm extremely busy right now, please ask again next week.
>
> I think that since we have chosen to be THE info guy/gal for our
> respective area(s), we should help everyone and anyone, given that these
> people are not rude.
I receive lots of questions because of my FAQ. However, I find
many of these questions are impossible for me to answer, either
because they are too broad ("what gun should I use for self defense?"),
too obscure ("I found this 70 year old shotgun in my grandfather's
attic....") or just clueless. My solution to this is to have
a standard reply which I send back which explains that I most likely
don't have the answer to their question, and then suggests where
they might find answers (newsgroup, NRA, etc.) This helps
*alot*, as it weeds out a good 3/4 of the questions I receive,
leaving me more time to answer the questions which I actually
am able to.
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