FAQ server "problems"

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Wolfram v.Kiparski (wolf@NetHeaven.com)
Thu, 6 Jun 1996 12:47:00 -0400


I've been using the rtfm.mit.edu FAQ server to post a FAQ on a regular basis.

One reader has commented to me that all of the portions of the FAQ appear
within one message thread on his newsreaders. He has suggested that the
sections of the FAQ should appear in separate threads. The reason for this
is that people who are new to the news group (our target audience) might
perceive a single message thread as only being one section of the FAQ.
Because of inexperience, they might miss the other sections. The reader
has used both WinVN and Netscape 2.01 to access the news group.

Note:
I use NewsWatcher for the Mac, and have not observed the portions of the
FAQ that originate from the FAQ server as residing within a single message
thread.

Here is what the reader has sent to me regarding this "problem":

>The FAQ posting is still going out as a single thread containing all the
>sections, rather than as separate threads -- and I'm reading with Netscape
>2.01 now, not WinVN. It's the References header entry, as far as I can
>tell. The first section posted has no references; the second has a
>reference to the first, thus:
>
>> Message-ID:
>><model-rockets/general_832474546@rtfm.mit.edu>
>> References:
>><model-rockets/intro_832474546@rtfm.mit.edu>
>
>(remainder of headers snipped)
>
>This is from Part 01; following the reference leads to Part 00. The same
>section of part 02 is:
>
>>Message-ID:
>><model-rockets/addresses/part1_832474546@rtfm.mit.edu>
>> References:
>><model-rockets/general_832474546@rtfm.mit.edu>
>
>And following this reference leads to Part 01.
>
>While this may make it easier to reference the sections while in newsgroup
>format, with some readers it may not be obvious that there's more than one
>section; some newsreaders show the title only on the first new message in a
>thread.
>
>Perhaps the folks at rtfm can make a suggestion; this seems to originate at
>the posting, rather than being part of the FAQ itself as you submitted it to
>them.

If I wanted to, how could I get the FAQ server to post each section of the
FAQ as a separate message thread?

Wolf



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