Re: FAQs - to spam or not to spam

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Danny R. Faught (faught@zeppelin.convex.com)
Wed, 5 Jun 1996 16:42:29 -0500 (CDT)


> I recently wrote the Formula One Motor Racing FAQ which I post monthly to
> rec.autos.sport.f1 and rec.autos.spot.info (a moderated group). I have
> received a couple of complaints from people who say that although they
> appreciate the FAQ they do not appreciate having to download it twice a
> month as it is quite long. One person actually likened it, in a polite and
> reasoned way, to spam. Even though it is long (about 100k), I thought
> correct netiquette was to post it to the groups concerned. It is available
> on a Web page and I've had it approved so if I can ever figure out what it
> is I'm doing wrong, it'll also be posted to the 'answers' groups.
>
> What do you think? Should I continue to post it in its entirety to rasf1 and
> rasi, or should I just post monthly pointers.

I'm such a newbie at this that you should ignore what I say, but
that's won't stop me from offering an opinion. ;-)

Monthly is the longest period I've heard of using for a regular FAQ
posting. Any longer than that would be much too long.

As to whether to post the whole thing every time, that seems to be a
controversial topic. You can just post a short pointer instead, and
demand that all the readers get ftp and/or web access. Maybe you
could post to news.answers but *not* the r.a.s.* groups, then you
could post a pointer to that. I'm sure that breaks some of the rules,
but it would solve a lot of the problems.

Personally, I find it appalling that so much of the new news software
doesn't allow for kill file mechanisms that would eliminate a lot of
problems like this. There really should be direct support in the news
architecture for finding a FAQ file, but now I'm getting too ambitious.

-Danny (comp.software.testing FAQ maintainer)



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