Re: FAQ education

Danny R. Faught (faught@zeppelin.convex.com)
Fri, 9 Feb 1996 15:43:54 -0600 (CST)

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> Yes, you will ALWAYS have new readers. And as hosts or guardians of your
> newsgroup, you can take it upon yourself to help educate them. As for
> long-term effect, I think the answer is a definite yes! Without the
> nudging and the guidance, you are likely to have a very bad traffic/noise
> ratio. In rec.arts.bodyart for example, the potential for trolls and
> B1FFS are horrendous (just think--we talk about tattoos and body
> pierces). But we've been religious about getting the FAQs out to them.
> It's beginning to pay off. We very rarely have "where's the FAQ?"
> or "does it hurt?" questions--and now, we have a significant number of
> regulars who are professional tattooists and body piercers, themselves on
> the cutting edge of their profession by setting up computers in their
> small businesses--contributing to serious debates and discussions about
> various legal and technical issues regarding bodyart. This for us is
> something of a dream come true. For us, our usenet has truly created a
> new virtual community--being able to benefit someone in a small town in
> Tennessee who might have never been able to learn about sanitation
> requirements for body piercing shops, for example.

Thanks, everyone, for the encouragement. The critcal mass I was
talking about starts with getting the signal-to-noise ratio better, and
improving the quality of the group like you talked about. Ideally, the
regulars of the group would eventually start helping to get the point
across, and maybe we'll attract more regulars. I did see someone quote
the FAQ once in response to a question, but only that once.

I've drafted a pointer to the FAQ that I'll start mailing out when
necessary, and I'll be gentler about it now that I've vented some
frustration.

-Danny

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