Re: Snail mailing a FAQ?]

mathew (mathew@mantis.co.uk)
Tue, 27 Sep 1994 20:08:34 +0100

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In message <199409271538.IAA04999@netcom3.netcom.com>,
Dave Taylor writes:
>> If they can't read MIME, I tell 'em it's their problem, and they
>> should get software which obeys the RFCs and either handles MIME mail
>> or understands news articles of up to 64K.
>
>What a great attitude. Let's not worry bout whether the FAQ docs are
>actually *usable* and *accessible* by users, particularly new users who
>are the prime target audience for most FAQs, but lets instead insist on
>some level of prior technical sophistication and set of tools. (Reminds
>me of the FAQ mailing strategy at MIT's RTFM system too, actually)

Look, there has to be a cut-off point somewhere. What if the newbie
says "Oh, I'm having trouble with my modem downloading large FAQ
files", should I be expected to sort out that technical detail for him
as well?

If your mailer and news software don't handle 64K messages according
to the RFCs, then you aren't on Usenet or the Internet, and it's not a
Usenet FAQ maintainer's job to help you.

mathew

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