Re: Improving efficiency of *.answers moderation process

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Aliza R. Panitz (buglady@bronze.lcs.mit.edu)
Tue, 27 Sep 1994 12:40:26 -0400


Ooh, a soapbox? All for me??? :-)

Ping posted some statistics about the number of mail messages that the
*.answers moderators have handled in the past several months. The
incoming mail queue, though, is only a part of our workload. The other
part of our workload is dealing with postings that don't match what we
show in our records as approved.

There are a few basic things that I'd like to remind everyone of:

(1) If you change your Newsgroups line, you must get appproval
beforehand.

(1a) Your Newsgroups line must consist of all of your 'home' newsgroups,
followed by all of the subject-relevant *.answers groups,
followed by news.answers. If you regularly post to
comp.sys.foo,comp.answers,news.answers, and you write to us
asking to add alt.comp.sys.bar, we're going to ask that you
add alt.answers as well.

[In practice, we tend to allow the *.answers groups in any order,
and don't insist on news.answers being last.]

(1b) If your newsgroup splits, we need to be informed of where your
FAQ is going to be posted.

(2) If you change your Subject line, you must get approval beforehand.
Otherwise, the software that keeps the most recent copy of your
FAQ in our archives gets confused, and keeps one or more stale
copies around. Even simple things like adding "(FAQ)" or "READ
BEFORE POSTING" to the end of the subject line create an
exception that must be dealt with by hand.

(2a) Case matters. If you capitalize a word, that counts as a change.

(3) If you split a FAQ, or add another part to a multi-part FAQ, you
must get approval beforehand.

(4) If you start posting your FAQ from a different address, please let
us know about it. The current guidelines say that you don't
have to do anything if it's an 'obvious' change, but what's
obvious to you may not be obvious to us. Keeping an eye on
changes of address is the only way to catch when our
simple-minded archiving software grabs a post from
J.Random.Poster with the same subject line as your FAQ, or when
a crazed gateway spits out a mangled version.

(5) If you stop posting a FAQ, please let us know.

Some current statistics:

Wrong Subject: 20
Wrong From: 70
Wrong Newsgroups: 93

- Aliza



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