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COUNTERPATH CORP - FORM 10-K - July 19, 2012UNITED STATES FORM 10–K (Mark One) [X] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended April 30, 2012 [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ______________ to ______________ Commission file number 000–50346 COUNTERPATH
CORPORATION
Suite 300, One Bentall Centre, 505 Burrard Street,
Vancouver, British Columbia, Canada V7X 1M3 (604) 320–3344 Securities registered pursuant to Section 12(b) of the Act:
Securities registered pursuant to Section 12(g) of the Act: Nil Indicate by check mark if the registrant is a well–known
seasoned issuer, as defined in Rule 405 of the Securities Act. Indicate by check mark if the registrant is not required to file
reports pursuant to Section 13 or Section 15(d) of the Act. Indicate by check mark whether the registrant (1) has filed all
reports required to be filed by Section 13 or 15(d) of the Securities Exchange
Act of 1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days. Indicate by check mark whether the registrant has submitted
electronically and posted on its corporate Web site, if any, every Interactive
Data File required to be submitted and posted pursuant to Rule 405 of Regulation
S–T (§ 232.405 of this chapter) during the preceding 12 months (or for such
shorter period that the registrant was required to submit and post such files).
Indicate by check mark if disclosure of delinquent filers
pursuant to Item 405 of Regulation S–K (§ 229.405) is not contained herein, and
will not be contained, to the best of registrants knowledge, in definitive
proxy or information statements incorporated by reference in Part III of this
Form 10–K or any amendment to this Form 10–K. Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non–accelerated filer, or a smaller reporting company. See the definitions of large accelerated filer, accelerated filer and smaller reporting company in Rule 12b–2 of the Exchange Act.
Indicate by check mark whether the registrant is a shell company
(as defined in Rule 12b–2 of the Exchange Act). State the aggregate market value of the voting and non–voting common equity held by non–affiliates computed by reference to the price at which the common equity was sold, or the average bid and asked prices of such common equity, as of the last business day of the registrants most recently completed second fiscal quarter. Approximately $38,125,898 based on a price of $1.78 per share, being the average of bid and ask prices on October 31, 2011 as quoted on stockwatch.com. APPLICABLE ONLY TO CORPORATE REGISTRANTS: Indicate the number of shares outstanding of each of the registrants classes of common stock, as of the latest practicable date: 41,556,353 shares of common stock issued and outstanding as of July 15, 2012. DOCUMENTS INCORPORATED BY REFERENCE Portions of the registrants definitive proxy statement relating to the registrants annual meeting of stockholders to be held on September 27, 2012 are incorporated by reference into Part III of this annual report on Form 10–K. 2 COUNTERPATH CORPORATION INDEX 3 PART I Item 1. Business. This annual report contains forward–looking statements as that term is defined in Section 27A of the United States Securities Act of 1933 and Section 21E of the United States Securities Exchange Act of 1934. These statements relate to future events or our future financial performance. In some cases, you can identify forward–looking statements by terminology such as "may", "should", "expects", "plans", "anticipates", "believes", "estimates", "predicts", "potential" or "continue" or the negative of these terms or other comparable terminology. These statements are only predictions and involve known and unknown risks, uncertainties and other factors, including the risks in the section entitled "Risk Factors", that may cause our company's or our industry's actual results, levels of activity, performance or achievements to be materially different from any future results, levels of activity, performance or achievements expressed or implied by these forward–looking statements. Although we believe that the expectations reflected in the forward–looking statements are reasonable, we cannot guarantee future results, levels of activity, performance or achievements. Except as required by applicable law, including the securities laws of the United States, we do not intend to update any of the forward–looking statements to conform these statements to actual results. Our financial statements are stated in United States dollars and are prepared in accordance with United States Generally Accepted Accounting Principles. In this annual report, unless otherwise specified, all dollar amounts are expressed in United States dollars and all references to "common shares" refer to our shares of common stock. As used in this annual report, and unless otherwise indicated, the terms "we", "us" and "our" refer to CounterPath Corporation and its wholly–owned subsidiaries. Summary Our business focuses on the design, development, marketing and sales of personal computer and mobile application software, gateway server software and related professional services, such as pre and post sales, technical support and customization services. Our software products are sold into the telecommunications sector, specifically the voice over Internet protocol (VoIP), unified communications and fixed–mobile convergence markets. VoIP, unified communications and fixed–mobile convergence are general terms for technologies that use Internet or mobile protocols for the transmission of packets of data which may include voice, video, text, fax, and other forms of information that have traditionally been carried over the dedicated circuit–switched connections of the public switched telephone network. Our customers include: (1) telecommunications service providers and Internet telephony service providers; (2) original equipment manufacturers serving the telecommunication market; (3) small, medium and large sized businesses; and (4) end users. Telecommunication service providers deploy a VoIP service along with our applications to enable their customers to communicate using voice calls, video calls, instant messaging and presence monitoring (presence is the ability to monitor a person's availability). Original equipment manufacturers combine our applications with additional software, hardware and/or services as part of their solution offerings for their customers. Businesses deploy our personal computers to enable their workforces to communicate over VoIP and extend their business phone system's features to desktop and mobile devices. Typically, small and medium sized businesses, or individual end users, purchase our personal computer applications through our website and are then responsible for selecting their own Internet telephony service provider to allow them to communicate over VoIP. Our software uses the session initiation protocol: a protocol standard for voice, video, instant messaging and presence communication. Certain of our applications can operate on personal computers running Windows, Mac OS X and Linux operating systems as well as on mobile devices running Symbian, RIM, Apple iOS and Googles Android operating systems. We began selling our personal computer applications in 2003 and our mobile applications and gateway server software in 2008. Since that time, over 380 customers, in over 60 countries, have purchased our software products with a purchase value of at least $10,000. This list includes several of the largest telecom service providers and original equipment manufacturers in the world. 4 Our mission is to be the dominant provider of unified communications software applications that enable people to connect, communicate and collaborate using voice, video, messaging and presence on multiple devices, over both fixed and mobile networks. Our principal executive offices are located at Suite 300, 505 Burrard Street, Vancouver, British Columbia, V7X 1M3. Our telephone number is (604) 320–3344. Our website address is www.counterpath.com. Through a link on the investor relations section of our website, we make available the following filings after they are electronically filed with or furnished to the SEC: our Annual Report on Form 10–K, Quarterly Reports on Form 10–Q and any amendments to those reports filed or furnished pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934. All such filings are available free of charge. The information contained in our website does not form part of this annual report. Corporate History We were incorporated under the laws of the State of Nevada on April 18, 2003. On August 2, 2007, we completed the acquisition of all of the shares of NewHeights Software Corporation through the issuance of 7,680,168 shares of common stock and 369,836 preferred shares issued from a subsidiary of our company, which preferred shares were exchangeable into 369,836 shares of our common stock. On February 1, 2008, we acquired FirstHand Technologies Inc., a private Ontario, Canada corporation, through the issuance of 5.9 million shares of our common stock. On February 1, 2008, we acquired BridgePort Networks, Inc., a private Delaware corporation, by way of merger in consideration for the assumption of all of the assets and liabilities of BridgePort Networks. On February 5, 2008, NewHeights and our subsidiary, CounterPath Solutions R&D Inc., were amalgamated under the name CounterPath Technologies Inc. On November 1, 2010, our wholly–owned subsidiary, FirstHand Technologies Inc., was amalgamated with CounterPath Technologies Inc., under the name CounterPath Technologies Inc. Our Software Applications CounterPath Multi–Media Communicator Product Suite The CounterPath softphone product suite includes eight applications: (1) Bria; (2) eyeBeam; (3) Bria iPhone Edition; (4) Bria iPad Edition; (5) Bria Android Edition; (6) Bria Android Tablet Edition; and (7) X–Lite; (8) Client Configuration Server. The Bria versions and eyeBeam are commercial products which we sell on a per seat or subscription basis, while X–Lite is a free version of our personal computer softphone application that can be downloaded from our website and connected to any SIP–compliant VoIP service or network. X–lite is typically used by end users wishing to test our product at no charge or evaluate a VoIP service or network. Our softphone applications enable users to make voice or video calls over VoIP networks. Features include quality of service capabilities on both fixed and wireless networks. This includes the ability to automatically prioritize packets of information during both video and voice calls to ensure that other applications on the host computer and, if supported, on the Internet do not interfere with the quality of the voice or video transmissions. Our softphone applications also enable our customers to monitor audio quality in real–time. Our softphone applications also include security features such as server authentication, signalling encryption enabling confidentiality and integrity protection, as well as confidentiality and integrity protection of media streams through secure real–time transport protocol (SRTP). Secure real–time transport can be used to prevent unwanted monitoring of voice and video communications. 5 To enhance the ease of use of our software, Bria and eyeBeam offer no touch configuration for audio and video devices, such as headsets and web cams, enabling automatic configuration each time the application is started and whenever devices are changed. This capability reduces complications for softphone users and decreases the number of customer support calls to our customers deploying our software by their end users.
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Mobility Gateways Our Mobility Gateways include: (1) a mobile service provider offering called the Network Convergence Gateway for Mobile Operators; and (2) a VoIP or wireline operator offering called the Network Convergence Gateway for Wireline Operators
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NomadicPBX is a telecommunications application which combines mobile and VoIP network elements to enable the delivery of a unified, presence–based, fixed and mobile voice, and instant messaging/short message service (IM/SMS) communications experience across personal computers and mobile phones. The NomadicPBX provides increased device options for the user with a single number accessible on any mobile phone, softphone or desktop Internet protocol phone. The NomadicPBX enables wireless operators and other service providers to extend their offerings to small and medium enterprises and increase their revenues. The telecom service providers that we are targeting for the NomadicPBX are mobile network operators and mobile virtual network operators. The NCG for Mobile Network Operators enables mobile operators to replace an enterprises existing phone system and wireline service with a wireless solution that increases the enterprise users productivity and mobility. Sales and Marketing We generate revenue from the sale of our products, any applicable related professional services and support through our sales team, our website and our partners and value added resellers who distribute our products through their independent distribution channels. We typically license our software on a one–time fee per user basis, or on a monthly subscription fee per user basis. 8 We focus on selling our software products to companies which provide VoIP Services or mobile services to end users and enterprises or to partners who sell telecommunication equipment to those companies and enterprises. Our customers include: (1) telecommunications service providers and Internet telephony service providers; (2) small, medium and large sized businesses; (3) original equipment manufacturers serving the telecommunication market; and (4) end users. We currently have sold software and related services to over 380 customers in more than 60 countries where the value of the sale has exceeded $10,000. We typically work with our customers to streamline the process of delivering our software to their end users. This includes pre–configuring the information required to connect to the customer's network and enabling or disabling certain features of our products. Our software products are typically co–labelled with our brand and our customer's brand, or privately labelled with our customer's brand. Co–labelling of our products means that the user interface that displays on the computer screen for the end user to see remains as is, but the customer's brand is also placed on the user interface. Private labelling of our products means that the customer can change any and all features of the user interface and can remove all references to our company from the user interface. We receive professional service revenue for configuration and customization of our software. Marketing Our products are marketed through a variety of means including by:
End User Sales We also market our software directly to end users and enterprises through our website located at www.counterpath.com. The information contained in our website does not form part of this annual report. Intellectual Property We rely on a combination of intellectual property rights, including patents, trade secrets, copyrights and trademarks, as well as customary contractual protections to protect our intellectual property. We own or hold the exclusive license to fourteen patents with counterparts granted or pending in other jurisdictions around the world. In addition, we are pursuing five in–house developed patent applications and one licensed patent application from Columbia University. These six U.S. patent applications are pending, with counterparts pending in other jurisdictions around the world. In May 2012, we were granted patent No. US 8,184,590: Method and system for handoff between wireless networks. This patent describes the call handoff between two different wireless networks for dual–mode mobile devices. 9 In April 2012, we were granted patent No. US 8,165,576: Method and system for extending services to cellular devices. This patent describes a way to move services such as 4–digit extension dialing, ad hoc conferencing and call transfers to mobile smartphones and tablets. In June 2011, we were granted patent No. US 7,958,276: Automatic configuration of peripheral devices. This patent describes a method for automatically configuring peripheral devices such as VoIP softphones, headsets and speakerphones both when the software is started and on important events such as a user unplugging or attaching a headset. In October 2010, we were granted patent No. US 7,809,381: Presence detection for cellular and internet protocol telephony for presence detection in mobile and fixed broadband networks. This patent describes a way to automatically select the optimal network connection based on a users location, to enable services such as least–cost routing and minimize dropped calls by streamlining the process of transferring calls from the cellular network to broadband network. In September 2010, we were granted patent No. US 7,804,821: Circuit Switched Cellular Network to Internet Calling with Internet Antennas. This patent describes the assigning of single identity to multiple devices and how to route the communication services to those devices sharing single identity. We also hold a number of registered trademarks in the United States. In addition to the protections described above, we generally control access to, and use of our proprietary software and other confidential information through the use of internal and external controls. These controls include contractual protections with employees, contractors, customers and partners. Our software is protected by U.S. and certain international copyright laws. We have acquired certain patent rights from Openwave Systems Inc. including a patent for maintaining Internet voice communication to mobile devices where the IP address changes from location to location. We also hold exclusive rights to a patent which is a continuation to previously granted patents. This patent teaches communication methods between mobile and packet networks using a gateway connected to both networks preserving single identity on both networks. We also hold the exclusive right to certain technologies developed at Columbia University for which we pay a license fee of 5% of net revenues where the technologies are incorporated into the products we sell. We incorporate a number of third party software programs into our software applications pursuant to license agreements. We may not receive competitive advantages from the rights granted under our patents and other intellectual property rights. Our competitors may develop technologies that are similar or superior to our proprietary technologies, duplicate our proprietary technologies or design around the patents owned or licensed by us. Our existing and future patents may be circumvented, blocked, licensed to others or challenged as to inventorship, ownership, scope, validity or enforceability. Furthermore, our pending and future patent applications may not be issued with the scope of claims sought by us, if at all, or the scope of claims we are seeking may not be sufficiently broad to protect our proprietary technologies. Moreover, we have adopted a strategy of seeking limited patent protection with respect to the technologies used in or relating to our products. If our products, patents or patent applications are found to conflict with any patents held by third parties, we could be prevented from selling our products, our patents may be declared invalid or our patent applications may not result in issued patents. In foreign countries, we may not receive effective patent, copyright and trademark protection. We may be required to initiate litigation in order to enforce any patents issued to us, or to determine the scope or validity of a third party's patent or other proprietary rights. In addition, in the future we may be subject to lawsuits by third parties seeking to enforce their own intellectual property rights, as described in "Risk FactorsWe may in the future be subject to damaging and disruptive intellectual property litigation that could materially and adversely affect our business, results of operations and financial condition, as well as the continued viability of our company." We license our software pursuant to agreements that impose restrictions on customers' ability to use the software, such as prohibiting reverse engineering and limiting the use of copies. We also seek to avoid disclosure of our intellectual property by requiring employees and consultants with access to our proprietary information to execute nondisclosure and assignment of intellectual property agreements and by restricting access to our source code. Other parties may not comply with the terms of their agreements with us, and we may not be able to enforce our rights adequately against these parties. 10 Research and Development Development of our products is primarily done through our Canadian wholly–owned subsidiary, CounterPath Technologies Inc., and our U.S wholly–owned subsidiary, BridgePort Networks, Inc. Our research and development team consists of a core engineering department and a quality assurance department. Core engineering is responsible for designing, developing and maintaining our software across our supported operating systems. Quality assurance is responsible for testing the software before release to customers on all of our platforms. Total research and development expenditures for the year ended April 30, 2012 were $4,782,908 (2011: $4,469,979). After Sales Service and Support We sell our software on an as–is or limited warranty basis to end users, and we are not required to update or upgrade the software nor are we generally responsible for failure of our software to work on our customer's computer network; however, we offer two levels of renewable annual support to our non–end user customers for a specified percentage of the software license fees. Basic support includes product bug–fixes, nine (9) a.m. to five (5) p.m. Pacific Time (–8GMT), telephone support and email support during the one–year period following the date of sale. Bug–fixes are software updates which fix a known deficiency in the software product. Our extended support includes basic support and product upgrades. Product upgrades are separate from bug–fixes and include new or enhanced product features. For additional fees, we provide professional services, which include assisting our customers in customizing, deploying and implementing our applications. We currently maintain a support forum on the Internet at www.counterpath.com/support.html and product user manuals are available online at www.counterpath.com. Warranty In circumstances where we provide a warranty on our software, we warrant that our software will perform substantially in accordance with the materials accompanying the software for periods of up to twelve months from the date of sale to cover defects in workmanship. Audio and Video Codecs Our softphones are integrated with audio and video codecs, which are provided by third–parties either as free open source software or under a royalty bearing license. A codec is a software application that encodes and decodes audio or video data according to a specification. Competition There are numerous developers that compete with our company for market share. Small software development companies, typically compete on the basis of price, while large original equipment manufacturers, typically compete by selling their proprietary software applications as part of a component to an overall proprietary communications system. We compete by offering applications that are compatible with a broad spectrum of communication systems and with various devices and operating systems. Government Approval We have obtained approval from the United States government to export our software that contains encryption technology to certain approved foreign countries. We are not aware of any permits that are specific to our industry which are required in order for our company to operate or to sell our products and services in such jurisdictions. Employees As of April 30, 2012, we employed 88 people full–time, 22 of whom are engaged in marketing and sales, 41 in research and development, 14 in services and support, 11 in general and administration, and contracted with 25 contractors. We are not subject to any collective bargaining agreements and we consider relations with our employees to be excellent. 11 We hire full–time employees and contractors who are authorized to work in the United States through our wholly–owned subsidiary, BridgePort Networks, Inc. Our wholly–owned subsidiary, CounterPath Technologies Inc. employs full–time employees and contractors who are authorized to work in Canada. Item 1A. Risk Factors. Much of the information included in this annual report includes or is based upon estimates, projections or other "forward looking statements". Such forward looking statements include any projections or estimates made by us and our management in connection with our business operations. While these forward–looking statements, and any assumptions upon which they are based, are made in good faith and reflect our current judgment regarding the direction of our business, actual results will almost always vary, sometimes materially, from any estimates, predictions, projections, assumption or other future performance suggested herein. Such estimates, projections or other "forward looking statements" involve various risks and uncertainties as outlined below. We caution the reader that important factors in some cases have affected and, in the future, could materially affect actual results and cause actual results to differ materially from the results expressed in any such estimates, projections or other "forward looking statements". Risks Associated with our Business and Industry The current economic environment has adversely affected business spending patterns, which may have an adverse effect on our business. The disruptions in the financial markets and challenging economic conditions have adversely affected the United States and world economy, and in particular, reduced consumer spending and reduced spending by businesses. Turmoil in global credit markets and recent turmoil in the geopolitical environment in many parts of the world and other disruptions, such as the European debt crisis, are and may continue to put pressure on global economic conditions. Our operating results in one or more segments may also be affected by uncertain or changing economic conditions particularly germane to that segment or to particular customer markets within that segment. If our customers delay or cancel spending on their IT infrastructure, that decision could result in reductions in sales of our products, longer sales cycles and increased price competition. There can be no assurances that government responses to the disruptions in the financial markets will restore spending to previous levels. If global economic and market conditions, or economic conditions in the United States or other key markets, remain uncertain or persist, spread, or deteriorate further, we may experience material impacts on our business, operating results, and financial condition. Our revenue, operating results and gross margin can fluctuate significantly and unpredictably from quarter to quarter and from year to year, and we expect that they will continue to do so, which could have a material adverse effect on our operating results. The rate at which our customers order our products, and the size of these orders, are highly variable and difficult to predict. In the past, we have experienced significant variability in our customer purchasing practices on a quarterly and annual basis, and we expect that this variability will continue, as a result of a number of factors, many of which are beyond our control, including:
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As a result of this volatility in our customers purchasing practices, our revenue has historically fluctuated unpredictably on a quarterly and annual basis and we expect this to continue for the foreseeable future. Our budgeted expense levels depend in part on our expectations of future revenue. Because any substantial adjustment to expenses to account for lower levels of revenue is difficult and takes time, if our revenue declines, our operating expenses and general overhead would likely be high relative to revenue, which could have a material adverse effect on our operating margin and operating results. If we are not able to control our operating expenses, then our financial condition may be adversely affected. Operating expenses increased to $15,503,327 for the year ended April 30, 2012 from $14,827,431 for the year ended April 30, 2011 while our revenue increased to $14,083,496 for the year ended April 30, 2012 from $11,040,298 for the year ended April 30, 2011. Our ability to reach profitability is conditional upon our ability to control our operating expenses. While we have been successful in containing our operating expenses, there is a risk that we will have to increase our operating expenses in the future. Factors that could cause our operating expenses to increase include our determination to spend more on sales and marketing in order to increase product sales or our determination that more research and development expenditures are required in order to keep our current software products competitive or in order to develop new products for the market. To the extent that our operating expenses increase without a corresponding increase in revenue, our financial condition would be adversely impacted. We face larger and better–financed competitors, which may affect our ability to operate our business and achieve profitability. Management is aware of similar products which compete directly with our products and some of the companies developing these similar products are larger and better–financed than us and may develop products superior to those of our company. In addition to price competition, increased competition may result in other aggressive business tactics from our competitors, such as:
Such competition may potentially affect our chances of achieving profitability and ultimately adversely affect our ability to continue as a going concern. A decline in the price of our common stock could affect our ability to raise further working capital and adversely impact our operations. A prolonged decline in the price of our common stock could result in a reduction in the liquidity of our common stock and a reduction in our ability to raise capital. Because our operations have been partially financed through the sale of equity securities, a decline in the price of our common stock could be especially detrimental to our liquidity and our continued operations. Any reduction in our ability to raise equity capital in the future would force us to reallocate funds from other planned uses and would have a significant negative effect on our business plans and operations, including our ability to develop new products and continue our current operations. If our stock price declines, there can be no assurance that we can raise additional capital or generate funds from operations sufficient to meet our obligations. 13 The majority of our directors and officers are located outside the United States, with the result that it may be difficult for investors to enforce within the United States any judgments obtained against us or some of our directors or officers. The majority of our directors and officers are nationals and/or residents of countries other than the United States, and all or a substantial portion of such persons' assets are located outside the United States. As a result, it may be difficult for investors to enforce within the United States any judgments obtained against us or our officers or directors, including judgments predicated upon the civil liability provisions of the securities laws of the United States or any state thereof. Consequently, investors may be effectively prevented from pursuing remedies under United States federal securities laws against some of our directors or officers. We may in the future be subject to damaging and disruptive intellectual property litigation that could materially and adversely affect our business, results of operations and financial condition, as well as the continued viability of our company. We may be unaware of filed patent applications and issued patents that could relate to our products and services. Intellectual property litigation, if determined against us, could:
Parties making claims of infringement may be able to obtain injunctive or other equitable relief that could effectively block our ability to provide our services and could cause us to pay substantial royalties, licensing fees or damages. The defense of any lawsuit could result in time–consuming and expensive litigation, regardless of the merits of such claims. We could lose our competitive advantages if we are not able to protect any proprietary technology and intellectual property rights against infringement, and any related litigation could be time–consuming and costly. Our success and ability to compete depends to a significant degree on our proprietary technology incorporated in our software. If any of our competitors' copies or otherwise gains access to our proprietary technology or develops similar technologies independently, we would not be able to compete as effectively. We also consider our family of registered and unregistered trademarks including CounterPath, Bria, eyeBeam and X–Lite, invaluable to our ability to continue to develop and maintain the goodwill and recognition associated with our brand. The measures we take to protect the proprietary technology software, and other intellectual property rights, which presently are based upon a combination of patents, patents pending, copyright, trade secret and trademark laws, may not be adequate to prevent their unauthorized use. Further, the laws of foreign countries may provide inadequate protection of such intellectual property rights. We may need to bring legal claims to enforce or protect such intellectual property rights. Any litigation, whether successful or unsuccessful, could result in substantial costs and diversions of resources. In addition, notwithstanding any rights we have secured in our intellectual property, other persons may bring claims against us that we have infringed on their intellectual property rights, including claims based upon the content we license from third parties or claims that our intellectual property right interests are not valid. Any claims against us, with or without merit, could be time consuming and costly to defend or litigate, divert our attention and resources, result in the loss of goodwill associated with our service marks or require us to make changes to our website or other of our technologies. 14 Our products may become obsolete and unmarketable if we are unable to respond adequately to rapidly changing technology and customer demands. Our industry is characterized by rapid changes in technology and customer demands. As a result, our products may quickly become obsolete and unmarketable. Our future success will depend on our ability to adapt to technological advances, anticipate customer demands, develop new products and enhance our current products on a timely and cost–effective basis. Further, our products must remain competitive with those of other companies with substantially greater resources. We may experience technical or other difficulties that could delay or prevent the development, introduction or marketing of new products or enhanced versions of existing products. Also, we may not be able to adapt new or enhanced services to emerging industry standards, and our new products may not be favorably received. Unless we can establish broad market acceptance of our current products, our potential revenues may be significantly reduced. We expect that a substantial portion of our future revenue will be derived from the sale of our software products. We expect that these product offerings and their extensions and derivatives will account for a majority of our revenue for the foreseeable future. Broad market acceptance of our software products is, therefore, critical to our future success and our ability to continue to generate revenues. Failure to achieve broad market acceptance of our software products as a result of competition, technological change, or otherwise, would significantly harm our business. Our future financial performance will depend primarily on the continued market acceptance of our current software product offerings and on the development, introduction and market acceptance of any future enhancements. There can be no assurance that we will be successful in marketing our current product offerings or any new product offerings, applications or enhancements, and any failure to do so would significantly harm our business. Our use of open source software could impose limitations on our ability to commercialize our products. We incorporate open source software into our products. Although we closely monitor our use of open source software, the terms of many open source software licenses have not been interpreted by U.S. courts, and there is a risk that such licenses could be construed in a manner that could impose unanticipated conditions or restrictions on our ability to sell our products. In such event, we could be required to make our proprietary software generally available to third parties, including competitors, at no cost, to seek licenses from third parties to continue offering our products, to re–engineer our products or to discontinue the sale of our products in the event re–engineering cannot be accomplished on a timely basis or at all, any of which could adversely affect our revenues and operating expenses. We may not be able to obtain necessary licenses of third–party technology on acceptable terms, or at all, which could delay product sales and development and adversely impact product quality. We have incorporated third–party licensed technology into our current products. We anticipate that we are also likely to need to license additional technology from third parties to develop new products or product enhancements in the future. Third–party licenses may not be available or continue to be available to us on commercially reasonable terms. The inability to retain any third party licenses required in our current products or to obtain any new third–party licenses to develop new products and product enhancements could require us to obtain substitute technology of lower quality or performance standards or at greater cost, and delay or prevent us from making these products or enhancements, any of which could seriously harm the competitive position of our products. Our products must interoperate with many different networks, software applications and hardware products, and this interoperability will depend on the continued prevalence of open standards. 15 Our products are designed to interoperate with our customers existing and planned networks, which have varied and complex specifications, utilize multiple protocol standards, software applications and products from numerous vendors and contain multiple products that have been added over time. As a result, we must attempt to ensure that our products interoperate effectively with these existing and planned networks. To meet these requirements, we have and must continue to undertake development and testing efforts that require significant capital and employee resources. We may not accomplish these development efforts quickly or cost–effectively, or at all. If our products do not interoperate effectively, installations could be delayed or orders for our products could be cancelled, which would harm our revenue, gross margins and our reputation, potentially resulting in the loss of existing and potential customers. The failure of our products to interoperate effectively with our customers networks may result in significant warranty, support and repair costs, divert the attention of our engineering personnel from our software development efforts and cause significant customer relations problems. Additionally, the interoperability of our products with multiple different networks is significantly dependent on the continued prevalence of standards for IP multimedia services, such as SIP or Session Initiation Protocol. Some of our existing and potential competitors are network equipment providers who could potentially benefit from the deployment of their own proprietary non–standards–based architectures. If resistance to open standards by network equipment providers becomes prevalent, it could make it more difficult for our products to interoperate with our customers networks, which would have a material adverse effect on our ability to sell our products to service providers. We are subject to the credit risk of our customers, which could have a material adverse effect on our financial condition, results of operations and liquidity. We are subject to the credit risk of our customers. Businesses that are good credit risks at the time of sale may become bad credit risks over time. In times of economic recession, the number of our customers who default on payments owed to us tends to increase. If we fail to adequately assess and monitor our credit risks, we could experience longer payment cycles, increased collection costs and higher bad debt expense. Additionally, to the degree that the ongoing turmoil in the credit markets makes it more difficult for some customers to obtain financing, those customers ability to pay could be adversely impacted, which in turn could have a material adverse impact on our financial condition, results of operations and liquidity. We are exposed to fluctuations in interest rates and exchange rates associated with foreign currencies. A majority of our revenue activities are transacted in U.S. dollars. However, we are exposed to foreign currency exchange rate risk inherent in conducting business globally in numerous currencies, of which the most significant to our operations for the year ended April 30, 2012 is the Canadian dollar. We are primarily exposed to a strengthening Canadian dollar as our operating expenses are primarily denominated in Canadian dollars while our revenues are primarily denominated in U.S. dollars. Our company’s foreign currency risk management program includes foreign currency derivatives with cash flow hedge accounting designation that utilizes foreign currency forward contracts to hedge exposures to the variability in the U.S. dollar equivalent of anticipated non–U.S. dollar–denominated cash flows. These instruments generally have a maturity of less than one year. For these derivatives, our company reports the after–tax gain or loss from the effective portion of the hedge as a component of accumulated other comprehensive income (loss) in stockholders’ equity and reclassifies it into earnings in the same period in which the hedged transaction affects earnings, and within the same line item on the consolidated statements of operations as the impact of the hedged transaction. There can be no assurance that our hedging program will not result in a negative impact on our earnings and earnings per share. We did not enter into any forward contracts during fiscal 2012 (2011:–none) Risks Associated with our Common Stock Our directors control a substantial number of shares of our common stock, decreasing your influence on stockholder decisions. Based on the 39,960,479 shares of common stock that were issued and outstanding as of April 30, 2012, our directors owned approximately 27.5% of our outstanding common stock. As a result, our directors as a group could have a significant influence in delaying, deferring or preventing any potential change in control of our company; they will be able to strongly influence the actions of our board of directors even if they were to cease being directors of our company and can effectively control the outcome of actions brought to our stockholders for approval. Such a high level of ownership may adversely affect the exercise of your voting and other stockholder rights. 16 We do not expect to pay dividends in the foreseeable future. We do not intend to declare dividends for the foreseeable future, as we anticipate that we will reinvest any future earnings in the development and growth of our business. Therefore, investors will not receive any funds unless they sell their common stock, and stockholders may be unable to sell their shares on favorable terms. We cannot assure you of a positive return on investment or that you will not lose the entire amount of your investment in our common stock. The exercise of all or any number of outstanding warrants or stock options or the issuance of other stock–based awards or any issuance of shares to raise funds may dilute your holding of shares of our common stock. If the holders of outstanding warrants, stock options and deferred share units exercise or convert all of their vested warrants, stock options and deferred share units as at April 30, 2012, then we would be required to issue an additional 8,307,148 shares of our common stock, which would represent approximately 20.0% of our issued and outstanding common stock after such issuances. The exercise of any or all outstanding warrants or stock options that are exercisable below market price will result in dilution to the interests of other holders of our common stock. We may in the future grant to certain or all of our directors, officers, insiders, and key employees stock options to purchase the shares of our common stock, bonus shares and other stock based compensation as non–cash incentives to such persons. Subject to applicable stock exchange rules, if any, we may grant these stock options and other stock based compensation at exercise prices equal to or less than market prices, and we may grant them when the market for our securities is depressed. The issuance of any additional shares of common stock or securities convertible into common stock will cause our existing shareholders to experience dilution of their holding of our common stock. In addition, shareholders could suffer dilution in their net book value per share depending on the price at which such securities are sold. Such issuance may cause a reduction in the proportionate ownership and voting power of all other shareholders. The dilution may result in a decline in the price of our shares of common stock or a change in the control of our company. Penny stock rules will limit the ability of our stockholders to sell their shares of common stock. The SEC has adopted regulations which generally define penny stock to be any equity security that has a market price (as defined) less than $5.00 per share or an exercise price of less than $5.00 per share, subject to certain exceptions. Our securities may be covered by the penny stock rules, which impose additional sales practice requirements on broker–dealers who sell to persons other than established customers and accredited investors. The term accredited investor refers generally to institutions with assets in excess of $5,000,000 or individuals with a net worth in excess of $1,000,000 or annual income exceeding $200,000 or $300,000 jointly with their spouse. The penny stock rules require a broker–dealer, prior to a transaction in a penny stock not otherwise exempt from the rules, to deliver a standardized risk disclosure document in a form prepared by the SEC which provides information about penny stocks and the nature and level of risks in the penny stock market. The broker–dealer also must provide the customer with current bid and offer quotations for the penny stock, the compensation of the broker–dealer and its salesperson in the transaction and monthly account statements showing the market value of each penny stock held in the customer's account. The bid and offer quotations, and the broker–dealer and salesperson compensation information, must be given to the customer orally or in writing prior to effecting the transaction and must be given to the customer in writing before or with the customer's confirmation. In addition, the penny stock rules require that prior to a transaction in a penny stock not otherwise exempt from these rules, the broker–dealer must make a special written determination that the penny stock is a suitable investment for the purchaser and receive the purchaser's written agreement to the transaction. These disclosure requirements may have the effect of reducing the level of trading activity in the secondary market for the stock that is subject to these penny stock rules. Consequently, these penny stock rules may affect the ability of broker–dealers to trade our securities. We believe that the penny stock rules discourage investor interest in and limit the marketability of our common stock. 17 The Financial Industry Regulatory Authority, or FINRA, has adopted sales practice requirements, which may limit a stockholder's ability to buy and/or sell shares of our common stock. In addition to the penny stock rules described above, the FINRA has adopted rules that require that in recommending an investment to a customer, a broker–dealer must have reasonable grounds for believing that the investment is suitable for that customer. Prior to recommending speculative low priced securities to their non–institutional customers, broker–dealers must make reasonable efforts to obtain information about the customer's financial status, tax status, investment objectives and other information. Under interpretations of these rules, FINRA believes that there is a high probability that speculative low priced securities will not be suitable for at least some customers. The FINRA requirements make it more difficult for broker–dealers to recommend that their customers buy our common stock, which may limit your ability to buy and sell our stock and have an adverse effect on the market for its shares. Securities analysts may not publish favorable research or reports about our business or may publish no information which could cause our stock price or trading volume to decline. The trading market for our common stock will be influenced by the research and reports that industry or financial analysts publish about us and our business. We do not control these analyst reports. As a relatively small public company, we may be slow to attract research coverage and the analysts who publish information about our common stock will have had relatively little experience with our company, which could affect their ability to accurately forecast our results and make it more likely that we fail to meet their estimates. In the event we obtain securities or industry analyst coverage, if any of the analysts who cover us issue an adverse opinion regarding our stock price, our stock price would likely decline. If one or more of these analysts cease coverage of our company or fail to regularly publish reports covering us, we could lose visibility in the market, which in turn could cause our stock price or trading volume to decline. Item 1B. Unresolved Staff Comments. Not Applicable. Item 2. Properties. We do not own any real property. Our Canadian operations are conducted in three leased offices located in Vancouver and Victoria, British Columbia and Kanata, Ontario. Our U.S. operations are conducted in two leased offices located in Chicago, Illinois, and Charlestown, Massachusetts. Our head office is located on the 3rd Floor at Suite 300, One Bentall Centre, 505 Burrard Street, Vancouver, British Columbia, Canada, V7X 1M3. On January 11, 2011, we entered into a new lease for our head office premises comprising 12,379 square feet, which commenced on October 1, 2011 and expires on September 30, 2014 for which a deposit of $52,615 was made. The monthly lease payment under the agreement is $21,081 plus $21,676 in operating costs. Management believes that this office space is adequate for the operations of our company for the foreseeable future. Item 3. Legal Proceedings. None. Item 4. Mine Safety Disclosures Not applicable. 18 PART II Item 5. Market for Registrants Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities. Our common stock is quoted on the NASDAQ Capital Market and the TSX Venture Exchange. Our shares of common stock began quotation on the OTC Bulletin Board on March 2, 2004, the NASDAQ Capital Market on July 11, 2012 and trading on the TSX Venture Exchange on August 25, 2008. The following table sets forth, for the periods indicated, the high and low bids for our common stock on the OTC Bulletin Board and the high and low sale prices for our common stock on the TSX Venture Exchange based on inter–dealer prices, without retail mark–up, mark–down or commission and may not represent actual transactions as reported by the OTC Bulletin Board and the TSX Venture Exchange, respectively.
Our shares of common stock are issued in registered form. Valiant Trust Company of 3rd Floor, 750 Cambie Street, Vancouver, British Columbia, Canada V6B 0A2 (Telephone: 604.699.4884; Facsimile: 604.681.3067) is the registrar and transfer agent for our shares of common stock. On July 15, 2012, the shareholders' list of our shares of common stock showed 100 registered shareholders and 41,556,353 shares outstanding. Dividend Policy To date, we have not declared or paid any dividends on our shares of common stock and do not expect to declare or pay any dividends on our shares of common stock in the foreseeable future. Payment of any dividends will depend upon our future earnings, if any, our financial condition, and other factors as deemed relevant by our board of directors. Although there are no restrictions that limit the ability to pay dividends on our shares of common stock, our intention is to retain future earnings for use in our operations and the expansion of our business. Equity Compensation Plan Information The following table provides a summary of the number of options granted, shares purchasable or deferred share units granted under our various compensation plans, as well as warrants granted outside of our compensation plan, the weighted average exercise price and the number of options remaining available for grant, shares purchasable or deferred share units available for grant all as at April 30, 2012. 19
2010 Stock Option Plan On August 13, 2010, the board of directors of our company approved the consolidation of the 2004 stock option plan (the 2004 Plan) and the amended and restated 2005 stock option plan (the 2005 Plan) into one plan referred to as the 2010 Stock Option Plan. On September 27, 2010, our shareholders approved the consolidation of the 2004 Plan and the 2005 Plan into one plan referred to as the 2010 Stock Option Plan. Similar to the 2004 Plan and the 2005 Plan, the purpose of the 2010 Stock Option Plan is to retain the services of valued key employees, directors, officers and consultants and to encourage such persons with an increased initiative to make contributions to our company. Under the 2010 Stock Option Plan, eligible employees, consultants and certain other persons who are not eligible employees, may receive awards of non–qualified stock options. Individuals, who, at the time of the option grant, are employees of our company or any related company (as defined in the 2010 Stock Option Plan) who are subject to tax in the United States may receive incentive stock options, and stock options granted to non–United States residents may receive awards of options. On September 27, 2011, our shareholders approved the increase in the number of shares of common stock issuable under the 2010 Stock Option Plan by 1,000,000 permitting us to issue up to 6,860,000 shares of our common stock under the 2010 Stock Option Plan. As of April 30, 2012, there were 3,925,979 stock options outstanding entitling the holders thereof the right to purchase one common share for each option held. Employee Share Purchase Plan On October 1, 2008, our shareholders approved the employee share purchase plan for employees, directors, officers and consultants of our company and our subsidiaries. The purpose of the plan is to give employees access to an equity participation vehicle in addition to our stock option plans by way of an opportunity to purchase shares of our common stock through payroll deductions and encourage them to use their combined best efforts on behalf of our company to improve its profits through increased sales, reduction of costs and increased efficiency. Participation in the plan is voluntary. Within the limits of the plan, our company matches fifty percent (50%) of the aggregate number of shares purchased by the participants. We are permitted to issue up to 700,000 shares of our common stock under the plan. As of April 30, 2012, we have issued 143,599 shares of our common stock under the plan. 20 Deferred Share Unit Plan Under the terms of the deferred share unit plan (the DSUP) as approved by the shareholders on October 22, 2009, each deferred share unit is equivalent to one share of common stock. The maximum number of shares of common stock that may be reserved for issuance to any one participant pursuant to deferred share units granted under the DSUP and any share compensation arrangement is 5% of the number of shares of common stock of our company outstanding at the time of reservation and, as applicable, any grants of deferred share units to any one participant may not exceed a value of $100,000 per annum on the date of grant. A deferred share unit (DSU) granted to a participant who is a director of the board of our company shall vest immediately on the award date. A deferred share unit granted to a participant other than a director will generally vest as to one–third (1/3) of the number of deferred share units granted on the first, second and third anniversaries of the award date. Fair value of the DSUs, which is based on the closing price of our companys common stock on the date of grant, is recorded as compensation expense in the period of grant. We are permitted to issue up to 2,000,000 deferred share units under the DSUP. As of April 30, 2012, we have issued 1,588,064 deferred share units under the plan. Purchases of Equity Securities by the Issuer and Affiliated Purchasers None. Recent Sales of Unregistered Securities On March 8, 2012, we granted 25,000 stock options pursuant to our 2010 Stock Option plan to one employee. Each stock option entitles the holder thereof the right to purchase one share of common stock at a price equal to $2.55. The options vest in the amount of 12.5% on the date which is six months from the date of grant and then beginning in the seventh month at 1/42 per month for 42 months, at which time the options are fully vested. We issued the stock options to non–U.S. persons (as that term is defined in Regulation S of the Securities Act of 1933) in a offshore transaction(s) relying on Regulation S and/or Section 4(2) of the Securities Act of 1933. Item 6. Selected Financial Data. Not Applicable. Item 7. Managements Discussion and Analysis of Financial Condition and Results of Operations. The following discussion and analysis should be read in conjunction with the financial statements and related notes and the other financial information appearing elsewhere in this annual report. This discussion and analysis contains forward–looking statements that involve risk, uncertainties and assumptions. In some cases, you can identify forward–looking statements by terminology such as "may", "will", "should", "expects", "plans", "anticipates", "believes", "estimates", "predicts", "potential" or "continue" or the negative of these terms or other comparable terminology. Our actual results could differ materially from those anticipated in the forward–looking statements as a result of many factors, including those identified below, in "Risk Factors" and elsewhere in this annual report. Except as required by applicable law, including the securities laws of the United States, we do not intend to update any of the forward–looking statements to conform these statements to actual results. Our financial statements are stated in United States dollars and are prepared in accordance with United States generally accepted accounting principles. All references to "common shares" refer to our shares of common stock. As used in this annual report, the terms "we", "us" and "our" means CounterPath Corporation, unless otherwise indicated. 21 Overview Background We were incorporated under the laws of the State of Nevada on April 18, 2003. On August 2, 2007, we acquired all of the shares of NewHeights Software Corporation through the issuance of 7,680,168 shares of our common stock and 369,836 preferred shares issued from a subsidiary of our company, which preferred shares were exchangeable into 369,836 shares of common stock. On February 1, 2008, we acquired all of the shares of FirstHand Technologies Inc. through the issuance of 5.9 million shares of our common stock. On February 1, 2008, we acquired all of the issued and outstanding shares of BridgePort Networks, Inc. by way of merger in consideration for the assumption of all of the assets and liabilities of BridgePort Networks. Business of CounterPath Our business focuses on the design, development, marketing and sales of personal computer and mobile application software, gateway server software and related professional services, such as pre and post sales, technical support and customization services. Our software products are sold into the telecommunications sector, specifically the voice over Internet protocol (VoIP), unified communications and fixed–mobile convergence markets. VoIP, unified communications and fixed–mobile convergence are general terms for technologies that use Internet or mobile protocols for the transmission of packets of data which may include voice, video, text, fax, and other forms of information that have traditionally been carried over the dedicated circuit–switched connections of the public switched telephone network. Our strategy is to sell our software to our customers to allow such customers to deliver session initiation protocol and voice over Internet protocol (VoIP) services. Customers that we are targeting include: (1) telecommunications service providers, Internet telephony service providers, (2) original equipment manufacturers serving the networking and telecommunication market; (3) small, medium and large sized businesses; and (4) end users. Our software enables voice communication from the end user through the network to another end user and enables the service provider to deliver other streaming content to end users such as video. Revenue We derive revenue from the sale of software licenses and software customization and services associated with software such as technical support services, implementation and training. We recognize software and services revenue at the time of delivery, provided all other revenue recognition criteria have been met. Post contract customer support services include e–mail and telephone support, unspecified rights to bug fixes and product updates and upgrades and enhancements available on a when–and–if available basis, and are recognized ratably over the term of the service period, which is generally twelve months. We offer our products and services directly through our sales force and indirectly through distribution partners. Our distribution partners include networking and telecommunications equipment vendors throughout the world. The amount of product configuration and customization, which reflects the requested features, determines the price for each sale. The number of software licenses purchased has a direct impact on the average selling price. Services may vary depending upon a customer's requirements for technical support, implementation and training. We believe that our revenue and results of operations may vary significantly from quarter to quarter as a result of long sales and deployment cycles, new product introductions and variations in customer ordering patterns. 22 Operating Expenses Operating expenses consist of cost of sales, sales and marketing, research and development, and general and administrative expenses. Personnel–related costs are the most significant component of each of these expense categories. Cost of sales primarily consists of: (a) salaries and benefits related to personnel, (b) related overhead, (c) amortization of intangible assets, (d) billable and non–billable travel, lodging, and other out–of–pocket expenses, (e) payments to third party vendors for compression/decompression software known as codecs, (f) amortization of capitalized software that is implemented into our products and (g) warranty expense. Amortization of intangible assets consists of the amortization expense related to the intangible assets acquired from NewHeights Software Corporation, FirstHand Technologies Inc. and BridgePort Networks, Inc. comprising acquired technologies and customer assets. The acquired technologies are amortized based on their estimated useful life of four years and the customer asset is amortized on the basis of management's estimate of the future cash flows from this asset over approximately five years from acquisition, which is management's estimate of the useful life of the customer asset. Sales and marketing expense consists primarily of: (a) salaries and related personnel costs including stock–based compensation, (b) commissions, (c) travel, lodging and other out–of–pocket expenses, (d) marketing programs such as trade shows and (e) other related overhead. Commissions are recorded as expense when earned by the employee. We expect increases in sales and marketing expense for the foreseeable future as we further increase the number of sales professionals and increase our marketing activities with the intent to grow our revenue. We expect sales and marketing expense to decrease as a percentage of total revenue, however, as we leverage our current sales and marketing personnel as well as our distribution partnerships. Research and development expense consists primarily of: (a) salaries and related personnel costs including stock–based compensation, (b) payments to suppliers for design and consulting services, (c) costs relating to the design and development of new products and enhancement of existing products, (d) quality assurance and testing and (e) other related overhead. To date, all of our research and development costs have been expensed as incurred. General and administrative expense consists primarily of: (a) salaries and personnel costs including stock–based compensation related to our executive, finance, human resource and information technology functions, (b) accounting, legal, tax advisory and regulatory fees and (c) other related overhead. Application of Critical Accounting Policies and Use of Estimates Our consolidated financial statements are prepared in accordance with accounting principles generally accepted in the United States. The preparation of these financial statements requires that we make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting period. We base our estimates on historical experience and on various other assumptions that we believe to be reasonable under the circumstances. We evaluate our estimates and assumptions on an ongoing basis. Our actual results may differ significantly from these estimates under different assumptions or conditions. There have been no material changes to these estimates for the periods presented in this annual report. We believe that of our significant accounting policies, which are described in Note 2 to our annual financial statements, the following accounting policies involve a greater degree of judgment and complexity. Accordingly, the following policies are the most critical to aid in fully understanding and evaluating our financial condition and results of operations. Revenue Recognition We recognize revenue in accordance with the American Institute of Certified Public Accountants (AICPA) ASC 985–605 "Software Revenue Recognition", as amended by SOP 98–9 "Modification of SOP 97–2, Software Revenue Recognition with Respect to Certain Transactions." In all of our arrangements, we do not recognize any revenue until we can determine that persuasive evidence of an arrangement exists, delivery has occurred, the fee is fixed or determinable, and we deem collection to be probable. For distribution and reseller arrangements, fees are fixed or determinable and collection probable when there are no rights to exchange or return and fees are not dependable upon payment from the end–user. If any of these criteria are not met, revenue is deferred until such time that all criteria have been met. 23 A substantial percentage of our revenue is generated by multiple–element arrangements, such as products, maintenance and support, professional services and training. When arrangements include multiple elements, we allocate the total fee among the various elements using the residual method. Under the residual method, revenue is recognized when vendor–specific objective evidence, or VSOE, of fair value exists for all of the undelivered elements of the arrangement, but does not exist for one or more of the delivered elements of the arrangement. Each arrangement requires us to analyze the individual elements in the transaction and to estimate the fair value of each undelivered element, which typically includes maintenance and services. Revenue is allocated to each of the undelivered elements based on its respective fair value, with the fair value determined by the price charged when that element is sold separately. For contracts with elements related to customized network solutions and certain network build–outs, we apply FASB Emerging Issues Task Force Issue ASC 605–25, "Revenue Arrangements with Multiple Deliverables" and revenues are recognized under ASC 605–35, "Accounting for Performance of Construction–Type and Certain Production–Type Contracts", generally using the percentage–of–completion method. In using the percentage–of–completion method, revenues are generally recorded based on a completion of milestones as described in the agreement. Profit estimates on long–term contracts are revised periodically based on changes in circumstances and any losses on contracts are recognized in the period that such losses become known. Post contract customer support (PCS) services include e–mail and telephone support, unspecified rights to bug fixes and product updates and upgrades and enhancements available on a when–and–if available basis, and are recognized rateably over the term of the service period, which is generally twelve months. PCS service revenue generally is deferred until the related product has been accepted and all other revenue recognition criteria have been met. Professional services and training revenue is recognized as the related service is performed. We have a bad debt and a warranty provision in the amount of 2% and 1%, respectively, of software sales, which is amortized over a twelve–month term. We recognize this deferred revenue evenly over a twelve–month period from the date of the sale. Stock–Based Compensation Stock options granted are accounted for under ASC 718 (prior authoritative literature: SFAS No. 123R) "Share–Based Payment" and are recognized at the fair value of the options as determined by an option pricing model as the related services are provided and the options earned. ASC 718 replaces existing requirements under FAS 123 and APB 25, and requires public companies to recognize the cost of employee services received in exchange for equity instruments, based on the fair value of those instruments on the measurement date which generally is the grant date, with limited exceptions. Stock–based compensation represents the cost related to stock–based awards granted to employees and non–employee consultants. We measure stock–based compensation cost at measurement date, based on the estimated fair value of the award, and generally recognize the cost as expense on a straight–line basis (net of estimated forfeitures) over the employee requisite service period or the period during which the related services are provided by the non–employee consultants and the options are earned. We estimate the fair value of stock options using a Black–Scholes option valuation model. The expected volatility of options granted has been determined using the volatility of our company's stock. The expected volatility for options granted during the year ended April 30, 2012 was 74.20% . The expected life of options granted after April 30, 2006 has been determined utilizing the "simplified" method as prescribed by the SEC's Staff Accounting Bulletin (SAB) No. 107 Share–Based Payment, and SAB 110 Share–Based Payment, beginning January 1, 2008. The expected term of options granted during the year ended April 30, 2012 was 3.7 years. For the year ended April 30, 2012, the weighted–average risk–free interest rate used was 0.86% . The risk–free interest rate is based on a treasury instrument whose term is consistent with the expected term of the stock options. We have not paid and do not anticipate paying cash dividends on our shares of common stock; therefore, the expected dividend yield is assumed to be zero. In addition, ASC 718 requires companies to utilize an estimated forfeiture rate when calculating the expense for the period. We applied an estimated forfeiture rate of 15% in the year ended April 30, 2012, in determining the expense recorded in our consolidated statement of operations. Cost of sales and operating expenses include stock–based compensation expense. For the year ended April 30, 2012, we recorded an expense of $738,803 in connection with share–based payment awards. A future expense of non–vested options of $1,252,011 and non–vested deferred share units of $308,812 is expected to be recognized over a weighted–average period of 3.08 years and 1.84 years respectively. 24 Research and Development Expense for Software Products Research and development expense includes costs incurred to develop intellectual property. The costs for the development of new software and substantial enhancements to existing software are expensed as incurred until technological feasibility has been established, at which time any additional costs would be capitalized. We have determined that technological feasibility is established at the time a working model of software is completed. Because we believe our current process for developing software will be essentially completed concurrently with the establishment of technological feasibility, no costs have been capitalized to date. Accounts Receivable and Allowance for Doubtful Accounts We extend credit to our customers based on evaluation of an individual customer's financial condition and collateral is generally not required. Accounts outstanding beyond the contractual payment terms are considered past due. We determine our allowance for doubtful accounts by considering a number of factors, including the length of time accounts receivable are beyond the contractual payment terms, our previous loss history, and a customer's current ability to pay its obligation to us. We write–off accounts receivable when they are identified as uncollectible. All outstanding accounts receivable are periodically reviewed for collectability on an individual basis. Goodwill and Intangible Assets We have goodwill and intangible assets on our balance sheet related to the acquisitions of NewHeights Software Corporation, FirstHand Technologies Inc. and BridgePort Networks, Inc. Intangible assets are carried and reported at acquisition cost, net of accumulated amortization subsequent to acquisition. The intangible assets acquired are comprised of acquired technologies and customer assets relating to customer relationships. The acquired technologies are amortized based on their estimated useful life of four years and the customer asset is amortized on the basis of management's estimate of the future cash flows from this asset over approximately five years, which is management's estimate of the useful life of the customer asset. The intangible assets are reviewed for impairment whenever events or circumstances indicate impairment might exist in accordance with ASC 360, "Accounting for the Impairment or Disposal of Long–Lived Assets." Projected undiscounted net cash flows expected to be derived from the use of those assets are compared to the respective net carrying amounts to determine whether any impairment exists. Impairment, if any, is based on the excess of the carrying amount over the fair value of those assets. The determination of the net carrying value of goodwill and intangible assets and the extent to which, if any, there is impairment, are dependent on material estimates and judgments on our part, including the useful life over which the intangible assets are to be amortized and the estimates of the value of future net cash flows, which are based upon further estimates of future revenues, expenses and operating margins. Goodwill and Intangible AssetsImpairment Assessments We review goodwill for impairment annually and whenever events or changes in circumstances indicate its carrying value may not be recoverable in accordance with FASB ASC 350, Goodwill and Other Intangible Assets. The provisions of ASC 350 require that a two–step impairment test be performed on goodwill. In the first step, we compare the fair value of our reporting unit to its carrying value. If the fair value of the reporting unit exceeds the carrying value of the net assets assigned to that unit, goodwill is not considered impaired and we are not required to perform further testing. If the carrying value of the net assets assigned to the reporting unit exceeds the fair value of the reporting unit, then we must perform the second step of the impairment test in order to determine the implied fair value of the reporting units goodwill. If the carrying value of our reporting units goodwill exceeds its implied fair value, then we would record an impairment loss equal to the difference. 25 Determining the fair value of our reporting unit involves the use of significant estimates and assumptions. These estimates and assumptions include future economic and market conditions and determination of appropriate market comparables. We base our fair value estimates on assumptions we believe to be reasonable but that are unpredictable and inherently uncertain. Actual future results may differ from those estimates. In addition, we make certain judgments and assumptions in allocating shared assets and liabilities to determine the carrying values for our reporting unit. Our most recent annual goodwill impairment analysis, which was performed at the end of the fourth quarter of fiscal 2012, did not result in an impairment charge for fiscal year 2012, nor did we record any goodwill impairment in fiscal 2011. We make judgments about the recoverability of purchased intangible assets whenever events or changes in circumstances indicate that other than temporary impairment may exist. Each period we evaluate the estimated remaining useful lives of purchased intangible assets and whether events or changes in circumstances warrant a revision to the remaining periods of amortization. In accordance with ASC 360, Accounting for the Impairment or Disposal of Long–Lived Assets, recoverability of these assets is measured by comparison of the carrying amount of the asset to the future undiscounted cash flows the asset is expected to generate. If the asset is considered to be impaired, the amount of any impairment is measured as the difference between the carrying value and the fair value of the impaired asset. Assumptions and estimates about future values and remaining useful lives of our intangible and other long–lived assets are complex and subjective. They can be affected by a variety of factors, including external factors such as industry and economic trends, and internal factors such as changes in our business strategy and our internal forecasts. These estimates and assumptions include revenue growth rates and operating margins used to calculate projected future cash flows and risk adjusted discounted rates and future economic and market conditions. Our updated long–term financial forecast represents the best estimate that our management has at this time and we believe that its underlying assumptions are reasonable. As a result of our review of the recoverability of intangibles assets there was no impairment charge for the current year (2011 – $nil). Derivative Instruments On June 14, 2011, we issued an aggregate of 3,145,800 units under a brokered private placement for aggregate gross proceeds of $5,636,170 (CDN$5,505,150) at a price of $1.79 (CDN$1.75) per unit, with each unit consisting of one share of our common stock and one–half of one common share purchase warrant, with each whole warrant entitling the holder to purchase one additional share of our common stock at an exercise price of CDN$2.25 per share until June 14, 2013. In connection with the offering, we issued an aggregate of 220,206 broker warrants, with each broker warrant entitling the holder thereof to purchase one share of our common stock at an exercise price of CDN$1.75 per share until December 14, 2012. We follow the guidance in ASC 815–40–15, and record the warrants issued as derivative instruments due to their exercise price being denominated in a currency other than our U.S. Dollar functional currency. The fair value of the derivative instruments is revalued at the end of each reporting period using the Binomial method, and the change in fair value of the derivative liability is recorded as a gain or loss in our consolidated statements of operations. Use of Estimates The preparation of our financial statements in conformity with generally accepted accounting principles in the United States requires our management to make estimates and assumptions which affect the amounts reported in these consolidated financial statements, the notes thereto, and the disclosure of contingent assets and liabilities at the date of the financial statements. Actual results could differ from those estimates. Results of Operations Our operating activities during the year ended April 30, 2012, consisted primarily of selling our IP telephony software and related services to telecom service providers and original equipment manufacturers serving the telecom industry, and the continued development of our IP telephony software products. 26 Selected Consolidated Financial Information The following tables set out selected consolidated unaudited financial information for the periods indicated. The selected consolidated financial information set out below for the fiscal years ended April 30, 2012 and 2011, and as at April 30, 2012 and April 30, 2011, has been derived from the consolidated financial statements and accompanying notes for the fiscal years ended April 30, 2012 and 2011. Each investor should read the following information in conjunction with those statements and the related notes thereto. We believe the presentation of non–GAAP operating expenses provides useful information to our investors. In particular, we disclose that we utilize non–GAAP operating expenses to internally measure our operating performance and also present such measure to allow investors to analyze our operating performance utilizing the same measure as used by our management.
27 Revenue Revenue for the year ended April 30, 2012 and 2011 were as follows:
For the year ended April 30, 2012, we generated $14,083,496 in revenue compared to $11,040,298 for the year ended April 30, 2011, representing an increase of $3,043,198. We generated $8,494,852 in software revenue for the year ended April 30, 2012 compared to $7,205,947 for the year ended April 30, 2011, representing an increase of $1,288,905. The increase in software revenue for the year ended April 30, 2012, was primarily a result of increases in sales to original equipment manufacturers and service providers, as well as, sales from our online store. Software sales from our online store grew by approximately $240,000 to approximately $1,855,000, in part as a result of various online promotions offered throughout the year. For the year ended April 30, 2012, service revenue was $5,588,644 compared to $3,834,351 for the year ended April 30, 2011, representing an increase of $1,754,293. The increase in service revenue for the year ended April 30, 2012, was primarily attributable to the increase in software sales as well as the customization services delivered to two significant customers in preparation of their deployment of our software applications. International revenue outside of North America increased by 5% during the year ended April 30, 2012 compared to the year ended April 30, 2011, due to primarily to moderate increases in sales in Europe. North American revenue increased by 44% during the year ended April 30, 2012, compared to year ended April 30, 2012, primarily as a result of an increase in sales of software and services to North American original equipment manufacturers. Operating Expenses Cost of Sales Cost of sales for the year ended April 30, 2012 and 2011 were as follows:
Cost of sales was $2,818,570 for the year ended April 30, 2012, compared to $2,864,838 for the year ended April 30, 2011. The decrease of $46,268 was primarily the result of a decrease of approximately $30,000 in license costs due to a decrease in third party software and hardware costs, a decrease of approximately $68,000 in amortization of intangible assets and a decrease of approximately $38,000 in warranty expense. This decrease was offset by an increase in personnel–related expenses of approximately $93,000. Cost of sales expressed as a percent of revenue was 20% of revenue for the year ended April 30, 2012, as compared to 26% for the year ended April 30, 2011. This decrease in percentage was the result of a substantial increase in revenue of $3,043,198 for the year ended April 30, 2012 as compared to revenue for the year ended April 30, 2011 while cost of sales decreased by $46,268 year over year. The decrease in percentage was primarily due to a reduction of approximately $68,000 in amortization of intangible assets, a decrease of approximately $38,000 in warranty expense, which was offset by an increase of $93,000 in personnel related costs. 28 Sales and Marketing Sales and marketing expenses for the year ended April 30, 2012 and 2011 were as follows:
Sales and marketing expenses were $3,869,815 for the year ended April 30, 2012, compared to $3,495,274 for the year ended April 30, 2011. The increase of $374,541 was primarily the result of an increase in personnel–related expenses of approximately $259,000 and travel–related expenses of approximately $40,000. Other sales and marketing related expenses including stock–based compensation, office supplies, and tradeshows increased by approximately $75,000 during the year ended April 30, 2012, compared to the year ending April 30, 2011. Research and Development Research and development expenses for the year ended April 30, 2012 and 2011 were as follows:
Research and development expenses were $4,782,908 for the year ended April 30, 2012, compared to $4,469,979 for the year ended April 30, 2011. The increase of $312,929 resulted primarily from an increase of approximately $179,000 in personnel–related expenses, and an increase of approximately $174,000 in professional services partially offset by a decrease of approximately $41,000 in other costs. General and Administrative General and administrative expenses for the years ended April 30, 2012 and 2011 were as follows:
General and administrative expenses for the year ended April 30, 2012, were $4,032,035 compared to $3,997,340 for the year ended April 30, 2011. The increase of $34,695 in general and administrative expenses was primarily attributable to an increase in personnel–related expenses of approximately $98,000, an increase of approximately $66,000 in travel and an increase of approximately $12,000 in other expenses. These increases were partially offset by a $44,000 decrease in amortization of capital assets as a number of capital assets became fully amortized in the year ended April 30, 2012, a decrease of approximately $65,000 in rent expense and a decrease of approximately $32,000 in public relations related expense. Interest and Other Income Interest and other income for the year ended April 30, 2012, was $171,453 compared to $245,401 for the year ended April 30, 2011. Interest expense for the year ended April 30, 2012, was $172,460 compared to $80,365 for the year ended April 30, 2011. Interest expense during the year ended April 30, 2012 primarily relates to the accretion of a convertible debenture discount of approximately $159,800 and cash interest expense of approximately $12,600. 29 Foreign exchange gain for the year ended April 30, 2012, was $13,280 compared to a foreign exchange loss of $166,949 for the year ended April 30, 2011. The foreign exchange gain/loss represents the gain/loss on account of translation of the intercompany accounts of subsidiaries who maintain their records in currencies other than U.S. dollars as well as transactional losses and gains. Fair value adjustment on derivative instruments for the year ended April 30, 2012 resulted in a non–cash charge of $715,803 compared to nil for the year ended April 30, 2011. On June 14, 2011, we issued 1,579,900 common share purchase warrants exercisable at CDN$2.25 per share and 220,206 broker warrants exercisable at CDN$1.75 per share under a brokered private placement. We recorded the warrants issued as a derivative instrument due to their exercise price being denominated in a currency other than our U.S. dollar functional currency. The fair value of the derivative instruments is revalued at the end of each reporting period, and the change in fair value of the derivative instruments is recorded as a gain or loss in our consolidated statements of operations. During the year ended April 30, 2011, we recorded a gain on settlement of debt of $246,715 as a result of the transfer of certain non–core intellectual property rights (having no book value) licensed from an institution in settlement of a $246,715 liability for research fees performed by the institution. Liquidity and Capital Resources As of April 30, 2012, we had $8,154,139 in cash compared to $1,707,397 at April 30, 2011, representing an increase of $6,446,742. Our working capital was $6,488,740 at April 30, 2012 compared to $1,387,588 at April 30, 2011, representing an increase of $5,101,152. Management anticipates that the future capital requirements of the Company will be primarily funded through cash flows generated from operations and from working capital, and we may seek additional funding to meet ongoing operating expenses. The Company has $1,077,526 in cash held outside of the US, and there is no intent to repatriate at this time. Should we decide to repatriate in the future, taxes would need to be accrued and paid. Operating Activities Our operating activities resulted in a net cash outflow of $301,331 for the year ended April 30, 2012. This compares with a net cash outflow of $1,369,630 for the year ended April 30, 2011, representing a $1,068,299 decrease in cash outflows from operations. The net cash outflow from operating activities for the year ended April 30, 2012 was primarily a result of a net loss of $2,123,361, and an increase in accounts receivable of $993,898 attributable to higher year over year revenue. The net cash outflow was offset by adjustment for non–cash expenses including $738,803 for stock–based compensation, $786,712 for amortization of intangible assets, $715,803 for change in fair value of derivative instruments and $109,243 for depreciation and amortization. The net cash outflow from operating activities resulted in a net cash outflow of $1,369,630 for the year ended April 30, 2011. The net cash outflow from operating activities for the year ended April 30, 2011 was primarily a result of a net loss of $3,542,331, and an increase in accounts receivable of $529,447 attributable to higher year over year revenue. The net cash outflow was offset by adjustment for non–cash expenses including $812,485 for stock–based compensation, $853,677 for amortization of intangible assets, and $134,880 for depreciation and amortization. Investing Activities Investing activities resulted in a net cash outflow of $81,743 for the year ended April 30, 2012, primarily due to the purchase of equipment, offset by a return of deposits during the year. This compares with a net cash outflow of $132,005 for the year ended April 30, 2011, primarily due to the purchase of equipment and deposits. At April 30, 2012, we did not have any material commitments for future capital expenditures. 30 Financing Activities Financing activities resulted in a net cash inflow of $6,718,987 for the year ended April 30, 2012, compared to a net cash inflow of $1,660,373 for the year ended April 30, 2011. On June 14, 2011, we issued an aggregate of 3,145,800 units under a brokered private placement for aggregate gross proceeds of $5,636,170 (CDN$5,505,150) at a price of $1.79 (CDN$1.75) per unit, with each unit consisting of one share of our common stock and one–half of one common share purchase warrant, with each whole warrant entitling the holder to purchase one additional share of our common stock at an exercise price of CDN$2.25 per share until June 14, 2013. On July 28, 2011, we received total proceeds of $750,001 from the exercise of 833,334 warrants issued pursuant to a private placement that closed October 29, 2009. On August 24, 2011, we received total proceeds of $750,001 from the exercise of 833,334 warrants issued pursuant to a private placement that closed October 29, 2009. On May 14, 2012, we received total proceeds of $114,086 (CDN$112,500) from the exercise of 50,000 warrants issued pursuant to a private placement that closed June 14, 2011. On June 19, 2012, we issued an aggregate of 1,465,000 units under a non–brokered private placement for aggregate gross proceeds of $3,597,000 (CDN$3,662,500) at a price of $2.46 (CDN$2.50) per unit, with each unit consisting of one share of our common stock and one–half of one common share purchase warrant, with each whole warrant entitling the holder to purchase one additional common share of our common stock at an exercise price of $3.25 per share until June 19, 2014. Off–Balance Sheet Arrangements We do not have, and do not have any present plans to implement, any off–balance sheet arrangements. New Accounting Pronouncements In October 2009, FASBs Emerging Issues Task Force issued ASU 2009–14 Certain Revenue Arrangements That Include Software Elements. ASU 2009–14 addresses certain revenue arrangements that include software elements. This guidance states that tangible products with hardware and software components that work together to deliver the product functionality are considered non–software products, and the accounting guidance under the revenue arrangements with multiple deliverables is to be followed. This guidance is effective for arrangements entered into, or materially modified, in periods beginning on or after June 15, 2010, with earlier adoption permitted, and we were required to adopt this guidance in its first quarter of fiscal 2012. The adoption of ASU 2009–14 did not have a material impact on our financial statements. In April 2010, the FASB issued Accounting Standards Update No. 2010–13, Effect of Denominating the Exercise Price of a Share–Based Payment Award in the Currency of the Market in Which the Underlying Equity Security Trades, amends Topic 718 to clarify that an employee share–based payment award with an exercise price denominated in the currency of a market in which a substantial portion of the entitys equity securities trades should not be considered to contain a condition that is not a market, performance, or service condition. Therefore, an entity would not classify such an award as a liability if it otherwise qualifies as equity. It is effective for fiscal years, and interim periods within those fiscal years, beginning on or after December 15, 2010. The amendments should be applied by recording a cumulative–effect adjustment to the opening balance of retained earnings. The cumulative–effect adjustment should be calculated for all awards outstanding as of the beginning of the year in which the amendments are initially applied, as if the amendments had been applied consistently since the inception of the award. The adoption of ASC 2010–13 did not have a material impact on our financial statements. In April 2010, the FASB issued Accounting Standards Update No. 2010–17, Revenue RecognitionMilestone Method (Topic 605) – Revenue Recognition (ASU 2010–17). ASU 2010–17 provides guidance on defining the milestone and determining when the use of the milestone method of revenue recognition for research or development transactions is appropriate. It provides criteria for evaluating if the milestone is substantive and clarifies that a vendor can recognize consideration that is contingent upon achievement of a milestone as revenue in the period in which the milestone is achieved, if the milestone meets all the criteria to be considered substantive. 31 ASU 2010–17 is effective for fiscal years and interim periods within those fiscal years, beginning June 15, 2010. The adoption of ASU 2010–17 did not have a material impact on the Company's financial statements. In May 2011, the FASB issued Accounting Standards Update No. 2011–04, Amendments to Achieve Common Fair Value Measurement and Disclosure Requirements in U.S. GAAP and IFRSs, which aligns the fair value measurement and disclosure requirements in U.S. GAAP and the International Financial Reporting Standards (IFRSs). Many of the amendments in this ASU will not result in a change in requirements, but simply clarify existing requirements. The amendments in this ASU that do change a principle or requirement for measuring fair value or disclosing information about fair value measurements include the following: (1) the ASU permits an exception for measuring fair value when a reporting entity manages its financial instruments on the basis of its net exposure, rather than gross exposure, to those risks; (2) the ASU clarifies that the application of premiums and discounts in a fair value measurement is related to the unit of account for the asset or liability being measured at fair value; (3) the ASU prohibits blockage discounts for level 2 and 3 investments; and (4) the amendments expand the fair value measurement disclosures. The ASU is to be applied prospectively. For public entities, the ASU is effective during interim and annual periods beginning after December 15, 2011. We early implemented the requirements and present net income and comprehensive income in a single continuous statement. In May 2011, the FASB issued Accounting Standards Update (ASU) 2011–04, "Fair Value Measurement (Topic 820), Amendments to Achieve Common Fair Value Measurement and Disclosure Requirements in U.S. GAAP and IFRS." There are few differences between the ASU and IFRS 13. While the ASU is largely consistent with existing fair value measurement principles in U.S. GAAP, it expands ASC 820's existing disclosure requirements for fair value measurements and makes other amendments. The amendments in the update became effective for fiscal years and interim periods beginning after December 15, 2011. In June 2011 the FASB issued Accounting Standards Update 2011–05, Presentation of Comprehensive Income, which eliminates the option of presenting the components of other comprehensive income (OCI) as part of the statement of changes in stockholders equity. The ASU instead permits an entity to present the total of comprehensive income, the components of net income and the components of OCI either in a single continuous statement of comprehensive income or in two separate but consecutive statements. With either format, the entity is required to present each component of net income along with total net income, each component of OCI along with the total for OCI, and a total amount for comprehensive income. Also, the ASU requires entities to present, for either format, reclassification adjustments for items that are reclassified from OCI to net income in the statement(s) where the components of net income and the components of OCI are presented. This ASU is to be applied retrospectively. For public entities, the ASU is effective for interim and annual periods beginning after December 15, 2011. We do not anticipate that the adoption of ASU 2011–05 will have any impact on its consolidated financial statements. In September 2011, the FASB issued accounting Standards Update 2011–08 to simplify how tests for potential goodwill impairment are performed. These amended standards permit an assessment of qualitative factors to determine whether it is more likely than not that the fair value of a reporting unit in which goodwill resides is less than its carrying value. For reporting units in which this assessment concludes it is more likely than not that the fair value is more than its carrying value, these amended standards eliminate the requirement to perform further goodwill impairment testing as required under the previous standards. The ASU is effective for annual and interim goodwill impairment tests performed for fiscal years beginning after December 31, 2011. Early adoption was permitted, including for annual and interim goodwill impairment tests performed as of a date before September 15, 2011 if an entitys financial statements had not yet been issued. We have early adopted this standard on September 30, 2011, and it did not materially impact our consolidated financial statements. Item 7A. Quantitative and Qualitative Disclosures About Market Risk. Not Applicable. Item 8. Financial Statements and Supplementary Data. 32 COUNTERPATH CORPORATION
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To the Directors and Stockholders of CounterPath Corporation: We have audited the accompanying consolidated balance sheets of CounterPath Corporation (the Company) as of April 30, 2012 and 2011, and the related consolidated statements of operations and comprehensive loss, cash flows and changes in stockholders equity for the years then ended. These financial statements are the responsibility of the Companys management. Our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States of America). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. The Company is not required to have, nor were we engaged to perform, an audit of its internal control over financial reporting. Our audit included consideration of internal control over financial reporting as a basis for designing audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Company’s internal control over financial reporting. Accordingly, we express no such opinion. An audit also includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of CounterPath Corporation at April 30, 2012 and 2011, and the results of its operations and its cash flows for the years then ended, in conformity with accounting principles generally accepted in the United States.
/s/ BDO Canada LLP Chartered Accountants Vancouver, Canada 34 COUNTERPATH CORPORATION
See accompanying notes to the consolidated financial statements 35 COUNTERPATH CORPORATION
See accompanying notes to the consolidated financial statements 36 COUNTERPATH CORPORATION
See accompanying notes to the consolidated financial statements 37 COUNTERPATH CORPORATION
See accompanying notes to the consolidated financial statements 38 COUNTERPATH CORPORATION
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A substantial amount of the Companys sales involve multiple element arrangements, such as products, support, professional services, and training. When arrangements include multiple elements, the Company allocates the total fee among the various elements using the residual method. Under the residual method, revenue is recognized when vendor specific objective evidence (VSOE) of fair value exists for all of the undelivered elements of the arrangement, but does not exist for one or more of the delivered elements of the arrangement. Each arrangement requires the Company to analyze the individual elements in the transaction and to estimate the fair value of each undelivered element, which typically represents support services. 40 COUNTERPATH CORPORATION
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Research and Development: Research and development expense includes costs incurred to develop intellectual property. The costs for the development of new software and substantial enhancements to existing software are expensed as incurred until technological feasibility has been established, at which time any additional costs would be capitalized. Management has determined that technological feasibility is established at the time a working model of software is completed. Because management believes that the current process for developing software will be essentially completed concurrently with the establishment of technological feasibility, no costs have been capitalized to date. Website Development Costs: The Company recognizes the costs associated with developing a website in accordance with ACS Topic 350–40 (prior authoritative literature: the American Institute of Certified Public Accountants (AICPA) Statement of Position (SOP) No. 98–1, Accounting for the Costs of Computer Software Developed or Obtained for Internal Use). Relating to website development costs, the Company follows the guidance pursuant to ASC Topic 350–50 (prior authoritative literature: Emerging Issues Task Force (EITF) No. 00–2, Accounting for Website Development Costs). Internal and external costs incurred during the preliminary project stage are expensed as they are incurred. Internal and external costs incurred to develop internal–use computer software during the application development stage are capitalized. Training costs are not internal–use software development costs and, if incurred during this stage, are expensed as incurred. These capitalized costs are amortized based on their estimated useful life over three years. Payroll and other related costs are not capitalized, as the amounts principally relate to maintenance. 42 COUNTERPATH CORPORATION
The above intangible assets are expected to be fully amortized as at April 30, 2013. In accordance with ASC Topic 360–10–15 (prior authoritative literature: SFAS 144), the Company performed an assessment as of April 30, 2012 and determined that there was no impairment of its intangible assets (2011 – $nil). The Company performed its assessment at the asset group level which represented the lowest level of cash flows that are largely independent of cash flows of other assets and liabilities. For the Company, this asset grouping is deemed to be at the reporting unit level and consists of acquired technology and customer relationships (which were recorded as a result of the acquisitions of FirstHand and NewHeights), and equipment. When performing this test at the reporting unit level, goodwill is included in the carrying value of the asset group. The Company assessed the recoverability of the carrying value of its long–lived assets based on estimated undiscounted cash flows to be generated from such assets. For the year ended April 30, 2012, the carrying value of the asset group was less than the undiscounted cash flows, indicating no impairment (2011 – $nil). 43 COUNTERPATH CORPORATION
A summary of the Companys intangible assets, net at April 30, 2011 is as follows:
Accounts Receivable and Allowance for Doubtful Accounts: Accounts receivable are presented net of an allowance for doubtful accounts. The allowance was $334,294 at April 30, 2012 (2011 – $49,883). Bad debt expense for the year ended April 30, 2012, was $169,736 (2011 – $183,893). The Company evaluates, on a periodic basis, the collectability of its accounts receivable balances on an individual customer basis considering a number of factors including the length of time accounts receivable are beyond the contractual payment terms, the Companys previous loss history with the customer and the customers ability to pay its obligation to the Company. The Company determines the allowance for doubtful debts by considering a number of factors, including the length of time the accounts receivable are beyond the contractual payment terms, previous loss history, and the customers current ability to pay its obligation. When the Company becomes aware of a specific customers inability to meet its financial obligations to the Company, the Company records a charge to the allowance to reduce the customers related accounts. Foreign Currency Translation: The Companys functional currency is the U.S. dollar. The Companys wholly–owned subsidiaries with a functional currency other than the U.S. dollar are translated into amounts to the reporting currency, United States dollars, in accordance with ASC Topic 830 (prior authoritative literature: SFAS No. 52, Foreign Currency Translation). At each balance sheet date, assets and liabilities that are denominated in a currency other than U.S. dollars are adjusted to reflect the current exchange rate which may give rise to a foreign currency translation adjustment accounted for as a separate component of stockholders equity and included in comprehensive loss. For transactions undertaken by the Company in foreign currencies, monetary assets and liabilities are translated into the functional currency at the exchange rate in effect at the end of the year. Non–monetary assets and liabilities are translated at the exchange rate prevailing when the assets were acquired or the liabilities assumed. Revenues and expenses are translated at the rate approximating the rate of exchange on the transaction date. Exchange gains and losses are included in the determination of net income (loss) for the year. 44 COUNTERPATH CORPORATION
Trademarks: Costs related to trademark applications have been deferred and are included in other assets. Once granted, trademark costs will be amortized over their useful lives. Fair Value of Financial Instruments: The Companys financial instruments, consist of cash, accounts receivable, accounts payable and accrued liabilities, customer deposits, accrued warranty, and derivative liabilities. The fair value of the financial instruments approximate book value As a basis for considering market participant assumptions in fair value measurements, ASC 820–10 establishes a fair value hierarchy that distinguishes between market participant assumptions based on market data obtained from sources independent of the reporting entity (observable inputs that are classified within Levels 1 and 2 of the hierarchy) and the reporting entitys own assumptions about market participant assumptions (unobservable inputs classified within Level 3 of the hierarchy). The fair value hierarchy, as defined by ASC 820–10, contains three levels of inputs that may be used to measure fair value as follows: Level 1 inputs utilize quoted prices (unadjusted) in active markets for identical assets or liabilities; Level 2 inputs are inputs other than quoted prices included in Level 1 that are observable for the asset or liability, either directly or indirectly such as interest rates, foreign exchange rates, and yield curves that are observable at commonly quoted intervals; and Level 3 inputs are unobservable inputs for the asset or liability which are typically based on an entitys own assumptions, as there is little, if any, related market activity. In instances where the determination of the fair value measurement is based on inputs from different levels of the fair value hierarchy, the level in the fair value hierarchy within which the entire fair value measurement falls is based on the lowest level input that is significant to the fair value measurement in its entirety. The Companys assessment of the significance of a particular input to the fair value measurement in its entirety requires judgment and considers factors specific to the asset or liability. 45 COUNTERPATH CORPORATION
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The following is a summary of the status of the Companys stock options as of April 30, 2012 and the stock option activity during the years ended April 30, 2012 and 2011:
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The aggregate intrinsic value in the preceding table represents the total intrinsic value, based on the Companys closing stock price of $2.87 per share as of April 30, 2012 (April 30, 2011 – $2.06), which would have been received by the option holders had all option holders exercised their options as of that date. The total number of in–the–money options vested and exercisable as of April 30, 2012 was 2,087,742 (April 30, 2011 – 1,690,647). The total intrinsic value of options exercised during the year ended April 30, 2012 was $555,923 (2011 – $488,907). The grant date fair value of options vested during the year ended April 30, 2012 was $345,803 (April 30, 2011 – $302,915). The following table summarizes information regarding the non–vested stock purchase options outstanding as of April 30, 2012:
As of April 30, 2012 there was $1,252,011 of total unrecognized compensation cost related to unvested stock options. This unrecognized compensation cost is expected to be recognized over a weighted average period of 3.08 years. 56 COUNTERPATH CORPORATION
Warrants On June 14, 2011, the Company issued an aggregate of 3,145,800 units under a brokered private placement for aggregate gross proceeds of $5,636,170 (CDN$5,505,150) at a price of $1.79 (CDN$1.75) per unit, with each unit consisting of one share of the Companys common stock and one–half of one common share purchase warrant, with each whole warrant entitling the holder to purchase one additional common share of the Companys common stock at an exercise price of CDN$2.25 per share until June 14, 2013. In connection with the offering, the Company issued an aggregate of 220,206 broker warrants, with each broker warrant entitling the holder thereof to purchase one common share of the Company at an exercise price of CDN$1.75 per share until December 14, 2012. Following the guidance in ASC 815–40–15, the Company recorded the warrants issued as derivative instruments due to their exercise price being denominated in a currency other than the Companys U.S. dollar functional currency. The fair value of the derivative instruments are revalued at the end of each reporting period, and the change in fair value of the derivative instruments are recorded as a gain or loss in the Companys consolidated statements of operations. The warrant liability is accounted for at its fair value as follows:
57 COUNTERPATH CORPORATION
The warrant liability is revalued at the end of each reporting period with the change in the fair value of the derivative instruments recorded as a gain or loss in the Companys consolidated statement of operations. The fair value of the warrants will continue to be classified as a liability until such time as they are exercised, expire or there is an amendment to the respective agreements that renders these financial instruments to be no longer classified as a liability. At the time of the private placement offering, the Company allocated the proceeds to each of the common shares and the one–half of one common share purchase warrants. Because the warrants were classified as a liability and are subsequently marked to fair value through earnings in each reporting period, the Company allocated the proceeds of $1,311,141 to the warrants at inception with the residual proceeds of $3,773,946 allocated to common stock. During the year ended April 30, 2011, the Company entered into a warrant agreement, as amended, with a customer whereby the Company issued 1,000,000 stock purchase warrants as part of a software licensing contract that the Company entered into with the customer. The warrants enable the holder thereof the right to purchase up to 1,000,000 shares of the Companys common stock, exercisable for two years at a price of $1.50 per share until July 30, 2012. Under an amendment agreement, 50% of the warrants vest on a proportional basis to invoices delivered by the Company at the rate of one warrant for every $3.00 invoiced and 50% of the warrants vest on a change of control of the Company. As the likelihood of a change of control was not determinable at the time of revenue recognition, the value of the applicable warrants subject to vesting on change of control was deemed to be nil during the year ended April 30, 2012. The warrants are held in trust and delivered once vested and payment, as applicable, has been received by the Company. During the year ended April 30, 2011, the fair value of the 500,000 stock purchase warrants was determined to be $269,633, and this was charged to revenue. The remaining 500,000 warrants will be valued and charged against revenue if and when a change of control of the Company occurs. 58 COUNTERPATH CORPORATION
Employee Share Purchase Plan Under the terms of the ESPP all regular salaried (non–probationary) employees can purchase up to 6% of their base salary in common shares of the Company at market price. The Company will match 50% of the shares purchased by issuing or purchasing in the market up to 3% of the respective employees base salary in shares. During the year ended April 30, 2012, the Company matched $36,303 (2011 – $25,327) in shares purchased by employees under the ESSP. A total of 700,000 shares have been reserved for issuance under the ESPP. As of April 30, 2012, a total of 556,401 shares were available for issuance under the ESPP. During the years ended April 30, 2012, 55,571 (2011 – 55,571) shares were sold or issued to employees under the ESPP. Deferred Share Unit Plan Under the terms of the DSUP which is effective as at October 22, 2009, each deferred share unit is equivalent to one share of common stock. The maximum number of shares of common stock that may be reserved for issuance to any one participant pursuant to deferred share units granted under the DSUP and any share compensation arrangement is 5% of the number of shares of common stock of the Company outstanding at the time of reservation and, as applicable, any grants of deferred share units to any one participant may not exceed a value of $100,000 per annum on the date of grant. A deferred share unit (DSU) granted to a participant who is a director of the board of the Company shall vest immediately on the award date. A deferred share unit granted to a participant other than a director will generally vest as to one–third (1/3) of the number of deferred share units granted on the first, second and third anniversaries of the award date. Fair value of the DSUs, which is based on the closing price of the Companys common stock on the date of grant, is recorded as compensation expense over the vesting period. A total of 2,000,000 shares have been reserved for issuance under the DSUP. During the year ended April 30, 2012, 201,351 (2011 – 866,552) deferred share units were issued under the DSUP, of which 108,108 were granted to officers and 93,243 were granted to directors. For the year ended April 30, 2012, a total of 411,936 shares were available for issuance under the DSUP. 59 COUNTERPATH CORPORATION
As of April 30, 2012 there was $308,812 (2011 – $309,459) of total unrecognized compensation cost related to unvested deferred share units awards. This unrecognized compensation cost is expected to be recognized over a weighted average period of 1.84 years (2011 – 1.38) . The total fair value of DSUs that vested during the year was $307,856 (2011 – $313,906). Employee and non–employee deferred share unit based compensation amounts classified in the Companys consolidated statements of operations for the year ended April 30, 2012 and 2011 are as follows:
The following table summarizes information regarding the non–vested deferred share units outstanding as of April 30, 2012:
60 COUNTERPATH CORPORATION
The provision for income taxes differ from the amount calculated using the U.S. federal and state statutory income tax rates as follows:
The Company establishes its valuation allowance based on projected future operations. Management has determined that the allowance should be 100% of the deferred tax assets. When circumstances cause a change in managements judgment about the recoverability of deferred tax assets, the impact of the change on the valuation allowance will be reflected in current income. 61 COUNTERPATH CORPORATION
*These losses are subject to tax legislation that limits the use of the losses against future income of the Companys Canadian subsidiaries. On May 1, 2007, the Company adopted Financial Accounting Standards Board (FASB) interpretation No. 48, Accounting for Uncertainty in Income Taxes–an Interpretation of FASB Statement, (codified in FASB ASC Topic 740). The Company is subject to taxation in the U.S., Canada, and the U.K. It is subject to tax examinations by tax authorities for all taxation years commencing in or after 2002. The Company does not expect any material increase or decrease in its income tax expense in the next twelve months related to examinations or changes in uncertain tax positions. Changes in the Companys uncertain tax positions for the year ended April 30, 2012 and April 30, 2011 were as follows:
62 COUNTERPATH CORPORATION
Revenue from significant customers for the years ended April 30, 2012 and 2011 is summarized as follows:
Accounts receivable balance for Customer A was $79,100 as at April 30, 2012 (April 30, 2011 – $881,400). Accounts receivable balance for Customer B was $179,250 as at April 30, 2012 (April 30, 2011 – $311,100). Accounts receivable balance for Customer C was $nil as at April 30, 2012 (April 30, 2011 – $93,837). 63 COUNTERPATH CORPORATION
64 COUNTERPATH CORPORATION
Below are roll–forwards of assets and liabilities measured at fair value using Level 3 inputs for the twelve months ended April 30, 2012 and 2011. These instruments were valued using pricing models that, in managements judgment, reflect the assumptions of a marketplace participant.
Fair Values of Financial
Instruments Cash – carrying amount approximates fair value. Accounts receivables, net – carrying amount approximates fair value. Convertible debenture – fair value on fixed rate debt was estimated based on quoted market prices. The Company has no floating rate debt. 65 COUNTERPATH CORPORATION
66 COUNTERPATH CORPORATION
Total rent expense for the year ended April 30, 2012 was $935,833 (2011 – $1,011,913). Total sublease income for the year ended April 30, 2012 was $167,310 (2011 – $223,098).
67 Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure. None. Item 9A. Controls and Procedures. Disclosure Controls and Procedures Disclosure controls and procedures and other procedures that are designed to ensure that information required to be disclosed in our reports filed or submitted under the Exchange Act is recorded, processed, summarized and reported, within the time period specified in the SEC's rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed in our reports filed under the Exchange Act is accumulated and communicated to management including our Chief Executive Officer and Chief Financial Officer as appropriate, to allow timely decisions regarding required disclosure. In connection with this annual report, as required by Rule 13a–15 under the Securities Exchange Act of 1934, we have carried out an evaluation of the effectiveness of the design and operation of our company's disclosure controls and procedures. This evaluation was carried out under the supervision and with the participation of our company's management, including our company's Chief Executive Officer and Chief Financial Officer. Based upon that evaluation, our company's Chief Executive Officer and Chief Financial Officer concluded that as of April 30, 2012, our disclosure controls and procedures are effective as at the end of the period covered by this report. Management's Report on Internal Control over Financial Reporting Our management is responsible for establishing and maintaining adequate internal control over financial reporting. Internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies and procedures may deteriorate. Under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, we conducted an assessment of the effectiveness of our internal control over financial reporting based on certain criteria established in Internal Control – Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on this evaluation, management concluded that our internal control over financial reporting is effective as of April 30, 2012. Changes in Internal Control Over Financial Reporting There has been no change in our internal controls over financial reporting that occurred during our latest fiscal quarter ended April 30, 2012 that has materially affected, or is reasonably likely to materially affect our internal controls over financial reporting. Item 9B. Other Information. None. 68 PART III Item 10. Directors, Executive Officers and Corporate Governance. The information required by this Item is incorporated herein by reference from our Proxy Statement for the Annual Meeting of Shareholders, to be filed with the SEC no later than 120 days after April 30, 2012. Item 11. Executive Compensation. The information required by this Item, is incorporated herein by reference from our Proxy Statement for the Annual Meeting of Shareholders, to be filed with the SEC no later than 120 days after April 30, 2012. Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters. The information required by this Item is incorporated herein by reference from our Proxy Statement for the Annual Meeting of Shareholders, to be filed with the SEC no later than 120 days after April 30, 2012. Item 13. Certain Relationships and Related Transactions, and Director Independence. The information required by this Item is incorporated herein by reference from our Proxy Statement for the Annual Meeting of Shareholders, to be filed with the SEC no later than 120 days after April 30, 2012. Item 14. Principal Accountant Fees and Services. The information required by this Item is incorporated herein by reference from our Proxy Statement for the Annual Meeting of Shareholders, to be filed with the SEC no later than 120 days after April 30, 2012. PART IV Item 15. Exhibits and Financial Statement Schedules. List of documents filed as part of the report The following documents are filed as part of this report: 69
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72 SIGNATURES Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. COUNTERPATH CORPORATION
Pursuant to the requirements of Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.
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