Patent application number | Description | Published |
20090248596 | CONFIGURATION INFORMATION MANAGEMENT APPARATUS, CONFIGURATION INFORMATION MANAGEMENT PROGRAM, AND CONFIGURATION INFORMATION MANAGEMENT METHOD - A CMDB (configuration information management database) stores a CI (configuration item) and know-how separately. A CMDB data update management unit associates with each set of “property:value” stored in the CI with related know-how in the CMDB. The know-how stores a set of “property:value” common to a number of associated CIs. | 10-01-2009 |
20090249130 | TROUBLE COPING METHOD FOR INFORMATION TECHNOLOGY SYSTEM - A trouble coping apparatus includes an incident registration section which registers information about an incident which has solved a problem, a solution knowledge generation section which generates trouble solution knowledge from the incident information, a risk registration section which registers risk items which are materials for judging appropriateness of selection of a work candidate, with the trouble solution knowledge, a risk evaluation section which generates navigation information showing a trouble solution procedure from the trouble solution knowledge, and a solution procedure display section which displays the navigation information. | 10-01-2009 |
20090299951 | FAILURE-HANDLING PROCEDURE KNOWLEDGE FORMING APPARATUS AND METHOD THEREOF - A computer-readable storage medium contains instructions. The instructions, when executed by a computer, cause the computer to perform generating a new trouble-handling knowledge by using information regarding a work history read from a work-history storage unit that stores the information regarding the work history; and adding the new trouble-handling knowledge to an existing trouble-handling knowledge. | 12-03-2009 |
20100070458 | RULE CREATION METHOD AND RULE CREATING APPARATUS - An information processing apparatus obtains, from an F-CMDB for managing CIs regarding resources and their attribute values, CIs with the type and attribute of the resource for which a rule is to be created for use at the time of comparison between CIs. From the F-CMDB for managing CIs of SRC and CIs of DST, and relations between SRC and DST together, the information processing apparatus also obtains CI pairs with SRC including any CI previously obtained and also having a relation corresponding to the determination objective of the rule. Then, the information processing apparatus subjects CIs of SRC with the same classification as that defined in a CI of DST to grouping. Then, the information processing apparatus stores a group of CIs of SRC obtained through grouping in a rule DB as a rule for the determination objective. | 03-18-2010 |
20100070462 | STORAGE MEDIUM STORING TROUBLE HANDLING PROGRAM, AND TROUBLE HANDLING APPARATUS - A computer-readable portable storage medium storing a trouble handling program for causing a computer to execute a process for knowledgizing past trouble handling cases in information systems, and for recommending handling methods based on trouble handling knowledge obtained by knowledgizing and symptoms of troubles when they occurs, comprises: a searching process for obtaining candidates of handling methods for troubles requested to be handled by searching the trouble handling knowledge; a recording process for recording to a storing unit a history of handling methods executed for each symptom as handling history information; a priority assigning process for assigning priorities to the handling method candidates obtained by the searching process, with reference to the handling history information; and a process for returning to a handling request source the handling methods for the troubles requested to be handled after assigning priorities based on priority assignment information obtained by the priority assigning process. | 03-18-2010 |
20100070795 | SUPPORTING APPARATUS AND SUPPORTING METHOD - A supporting apparatus includes a configuration-information storage unit having stored therein dependencies among devices in association with a list of the devices. When information about a device where a failure has occurred is input, a dependency among devices including the faulty device is obtained from the configuration-information storage unit. Based on the obtained dependency among devices including the faulty device and information about the faulty device, learning data with the dependency and a cause of failure being associated with each other is created. Then, based on the created learning data, a solution procedure indicative of a procedure for specifying the cause of failure is generated by using, for example, algorithm ID3. | 03-18-2010 |
20100153790 | PERFORMANCE TROUBLE ISOLATION SUPPORT APPARATUS - Operation information about a component of an information system is acquired by a CMDB (configuration management database). An investigation information DB stores assumption narrowing information including a plurality of inquiry items to be issued to a user to narrow a cause of a fault of an information system to a specific assumption, and assumption verification information including information necessary for verification of an assumption for each of a plurality of assumptions included in the assumption narrowing information. An inquiry item optimizing function unit refers to the assumption verification information stored in the investigation information DB and operation information stored in the CMDB, generates priority assignment information necessary in assigning a priority to the inquiry item, and assigns the priority to the inquiry item included in the assumption narrowing information on the basis of the priority assignment information. | 06-17-2010 |
20100241751 | RESOURCE LENDING CONTROL APPARATUS AND RESOURCE LENDING METHOD - A resource lending control apparatus stores an assignment time and a deletion time in association with each other for each customer. The assignment time indicates a time for assigning an application used by each customer to provide a service to a server. The deletion time indicates a time for deleting the application from the server. The resource lending control apparatus calculates a lendable period of a remaining fixed resource of a lending customer by subtracting the deletion time and the assignment time of the lending customer from a remaining fixed period. The resource lending control apparatus calculates a total borrowing period, i.e., a period during which a borrowing customer is to use a borrowed resource, by adding the deletion time and the assignment time of the borrowing customer to a borrowing request period. Then, the resource lending control apparatus determines whether the calculated total borrowing period is covered by the calculated lendable period to determine to lend the remaining fixed resource. | 09-23-2010 |
20100318653 | INFORMATION OBTAINING ASSISTANCE APPARATUS AND METHOD - An information obtaining assistance apparatus including: a storage to store system environment information on an information processing system and obtaining method information on one or more methods of obtaining information; and a processor to create presentation information that is based on the system environment information and the obtaining method information and to present a method of obtaining target information of the information processing system. | 12-16-2010 |
20110004675 | VIRTUAL INTEGRATED MANAGEMENT DEVICE FOR PERFORMING INFORMATION UPDATE PROCESS FOR DEVICE CONFIGURATION INFORMATION MANAGEMENT DEVICE - An information management device for performing an information update process from a virtual integrated management device that manages a plurality of device configuration information management devices to the device configuration information management devices, comprises a meta information management unit and an update processing unit. The meta information management unit, which is used to store meta information, indicates from which device configuration information management devices managed information comes. The update processing unit is used to narrow down the device configuration information management devices having information. The information is the basis of information on an update process such as registration, update and deletion based on the meta information, and giving a request for the update process, such as registration, update and deletion only to the device configuration information management devices narrowed down. | 01-06-2011 |
20110016092 | FEDERATED CONFIGURATION MANAGEMENT DATABASE, MANAGEMENT DATA REPOSITORY, AND BACKUP DATA MANAGEMENT SYSTEM - A federated configuration management database includes a plurality of management data repositories, and a backup destination determination unit that determines backup destination management data repositories for backing up data overlapping among the plurality of management data repositories at specific management data repositories and that notifies each of the management data repositories of the data to be backed up. | 01-20-2011 |
20110016355 | SYSTEM, METHOD AND COMPUTER READABLE STORAGE MEDIUM FOR TROUBLESHOOTING - A troubleshooting system that receivesing as input one or more symptom(s) of trouble of an IT system and outputting a remedy for the symptom, the troubleshooting system including: a first data base to collecting configuration information of the IT system, a second data base to collecting incidents of trouble including symptoms of trouble and remedies for dealing with the symptoms, a first storage unit to deriveing and storing configuration information of incidents of trouble from the first data base and the second data base using the configuration information as a key, a configuration information similarity degree calculation unit to calculating similarity degrees between input configuration information of the IT system experiencing trouble and configuration information of the incidents of trouble, and an output unit to presenting a remedy for the IT system experiencing the trouble together with the similarity degree. | 01-20-2011 |
20110066939 | TROUBLESHOOTING SUPPORT METHOD, AND TROUBLESHOOTING SUPPORT APPARATUS - When a problem occurs in a computer system, the following processing is performed. That is, a troubleshooting procedure that includes, at least, operation content and input request for system information, presented to an operator, and in which command to acquire system information related to the input request from the information source of the system information are assigned to the input request, is referenced. Furthermore, in accordance with the command, system information is collected from an information source where system information exists. Then, after those input request for system information have been removed from the troubleshooting procedure, the resultant troubleshooting procedure is presented to the operator. Thus, the workload of the operator in the troubleshooting operation can be significantly reduced, and the time until the operation is completed is shortened, making rapid troubleshooting possible. | 03-17-2011 |
20110072305 | RECOVERY METHOD MANAGEMENT DEVICE AND RECOVERY METHOD MANAGEMENT METHOD - A recovery method management method includes executing and completing a work on a work target of a system according to a work start command and a work completion command, creating working method information for each work target, acquiring before-work-start system information and after-work-completion system information of the system to create before-and-after-work change information for each work target, storing and managing the working method information and the before-and-after-work change information in a work information managing and storing unit for each work target, creating recovery method information for each similar recovery work target among the work targets on the basis of the working method information, creating before-and-after-recovery change information for each recovery work target on the basis of the before-and-after-work change information, and storing and managing the recovery method information created and the before-and-after-recovery change information created in a recovery method managing and storing unit for each recovery work target. | 03-24-2011 |
20110093310 | COMPUTER-READABLE, NON-TRANSITORY MEDIUM STORING A SYSTEM OPERATIONS MANAGEMENT SUPPORTING PROGRAM, SYSTEM OPERATIONS MANAGEMENT SUPPORTING METHOD, AND SYSTEM OPERATIONS MANAGEMENT SUPPORTING APPARATUS - Based on past failure sign appearance situations and past failure occurrence situations, failure occurrence probability which varies with a time elapse after failure sign appearance is calculated, and also, based on maintenance cost information of an operations management objective system, a short-term troubleshooting cost required for responding to a failure associated with the failure sign appeared in the system is calculated. Furthermore, based on the past failure sign appearance situations and the past failure occurrence situations, and also, the maintenance cost information and the failure occurrence probability, a short-term first preventive maintenance cost required for preventive maintenance of the failure associated with the failure sign, and also, the failure occurrence probability and a short-term second preventive maintenance cost for when preventive maintenance performance is postponed until next failure sign appearance, are calculated. Then, options in which the short-term first preventive maintenance cost, the short-term second preventive maintenance cost and the troubleshooting cost are associated with the failure occurrence probability, are prepared to be offered via an output device. | 04-21-2011 |
20110119384 | INFORMATION PROCESSING APPARATUS, INFORMATION PROCESSING PROGRAM, AND INFORMATION PROCESSING METHOD - The information processing apparatus includes: a specification information reception unit that receives specification information for specifying a predetermined one of a plurality of resources; a determination unit that determines a device managing the resource specified by the specification information from among a plurality of devices based on the specification information received by the specification information reception unit; a specification information notification unit that sends the specification information to the device that has been determined, by the determination unit, to manage the resource specified by the specification information; an association unit that associates plural pieces of resource information with one another based on the sent resource information; and a resource information processing unit that executes predetermined processing for the resource information based on the association among the plural pieces of resource information associated by the association unit. | 05-19-2011 |
20110131323 | INFORMATION COLLECTION DEVICE, INFORMATION COLLECTION PROGRAM, AND METHOD - An information collection device acquires information from a plurality of devices connected through a network. The information collection device includes: a first addition unit that adds, for each of the devices, an information collection duration required to collect information of the devices to a communication duration required to communicate with the devices; a second addition unit that adds a maximum duration among the durations by addition of the first addition unit to a predetermined time to obtain a first time; a subtraction unit that subtracts the information collection duration of each of the devices from the first time; a first setting unit that sets a time obtained by the subtraction unit as a second time that is when information collection starts at each of the devices; and an acquisition unit that acquires information obtained by the information collection that starts at the second time. | 06-02-2011 |
20110161288 | METHOD AND SYSTEM FOR DATA UPDATE SYNCHRONIZATION BY TWO-PHASE COMMIT - In an integrated management database system having a plurality of element databases holding the configuration information about an information system and an integrated database for integrally managing the element databases, an element database which cannot return a reply while maintaining a secure state in response to an update request is not informed of the update request in the first phase of a two-phase commit, thereby attaining synchronization when data is updated, and maintaining the consistency of the data in the system. | 06-30-2011 |
20110167411 | Configuration information verification apparatus and configuration information verification method - A configuration information verification apparatus includes an alive monitoring information collecting unit for collecting alive monitoring information from a plurality of configuration items constituting a network, a logical formula creating unit for referring to configuration information that represents information about connection relationships between the configuration items and creating a logical formula with respect to each configuration item by performing an AND operation on configuration items positioned on a route leading to corresponding configuration item, and assigning a “true” value to the logical formula if the alive monitoring information indicates that the corresponding configuration item is operating normally and assigning a “false” to the logical formula if the alive monitoring information indicates that the corresponding configuration item is not operating normally; and a logical formula verifying unit for verifying, from a plurality of logical formulae, whether an inconsistent logical formula is present. | 07-07-2011 |
20110185236 | COMMON TROUBLE CASE DATA GENERATING METHOD AND NON-TRANSITORY COMPUTER-READABLE MEDIUM STORING COMMON TROUBLE CASE DATA GENERATING PROGRAM - A method of generating common trouble case data for managing a plurality of systems. The method includes (a) obtaining first identifiers of actual system components and a second identifier of a template from a system data storage unit, (b) obtaining third identifiers of definitional system components from a template data storage unit on the basis of the second identifier, (c) selecting, by a computer, a first identifier subset among the first identifiers on the basis of the third identifiers, and (d) selecting, by the computer, a first trouble case data subset among a plurality of first trouble case data pieces on the basis of the first identifier subset to generate the common trouble case data. In the above (c), the first identifiers of the first identifier subset are identical to the third identifiers. In the above (d), the first trouble case data subset includes the first identifier subset. | 07-28-2011 |
20110208679 | TROUBLE PATTERN CREATING PROGRAM AND TROUBLE PATTERN CREATING APPARATUS - A computer readable, non-transitory medium has stored therein a trouble pattern creating program. The program causes a computer to execute: (a) extracting, from a plurality of log messages that are output from an information system having a plurality of configuration items and that are output in a predetermined period of time, configuration items that output the log messages; (b) calculating a degree of relationship between the configuration items extracted in the (a) extracting; (c) executing learning of the rate of the number of occurrences of troubles in the information system in the number of times the log messages are output, the learning is executed by a number of times corresponding to the degree of relationship calculated in the (b) calculating; and (d) creating, in accordance with a result of the learning in the (c) executing, a trouble pattern message that is output when a trouble occurs. | 08-25-2011 |
20110231421 | INFORMATION PROCESSING SYSTEM, APPARATUS, METHOD, AND RECORDING MEDIUM OF PROGRAM - An apparatus includes: an obtaining unit to obtain a plurality of addresses in order, and a storage unit to store a first group of addresses included in the plurality of addresses and obtained before a certain address is obtained by the obtaining unit, and to store a second group of addresses included in the plurality of addresses and obtained after the certain address is obtained by the obtaining unit. An extracting unit extracts one or more addresses from the first group of addresses when the obtaining unit further obtains an address that matches any address of the first group of addresses, or extracts one or more addresses of the second group of addresses when the obtaining unit further obtains an address that matches any address of the second group of addresses, wherein the one or more extracted addresses are other than the matched address. | 09-22-2011 |
20110231429 | Configuration information management device, configuration information management method, and computer product - A configuration information management device including: a storage unit that stores a configuration item managed by the device and an item relationship, with respect to configuration items related to a system and item relationships that associate the configuration items with one another, the configuration items and the item relationships being distributed in a plurality of devices; a management unit that, when a first configuration item stored in the storage unit has a feature, creates duplicates of second configuration items that are associated with the first configuration item, do not have a feature and are managed by other devices and duplicates of relationships between the first configuration item and the second configuration items, the duplicates being created in the storage unit; and a search unit that, upon receipt of a search request for configuration information that associates the configuration items with one another by the item relationships, searches for the information about the configuration information with the use of the duplicates created in the storage unit. | 09-22-2011 |
20110314050 | Configuration management system, proxy system, and configuration management method - A configuration management system includes a plurality of MDRs that stores information about resources as configuration items, a FCMDB, a plurality of proxy apparatuses, and a proxy management apparatus, wherein the proxy management apparatus receives configuration items from the MDRs, reconciles the receives configuration items, selects a destination proxy apparatus such that the numbers of configuration items stored in the proxy apparatuses are substantially equal to each other, and sends the reconciled configuration items to the selected proxy apparatus, wherein the proxy apparatuses store configuration items sent from the proxy management apparatus, and wherein the FCMDB receives a query from a client, selects among the plurality of proxy apparatuses a proxy apparatus that stores a configuration item that is to serve as a query result, and receives the configuration item from the selected proxy apparatus. | 12-22-2011 |
20110320874 | METHOD AND APPARATUS FOR ESTIMATING CANDIDATE CAUSE - A method for estimating a candidate cause in a failure occurred in an information processing apparatus by a computer, the method includes retrieving, by the computer, a first set of incident information from a data storage region on the basis of failure symptom data which is set on the computer, the data storage region storing incident information, each piece of the incident information including failure symptom data, first cause data of a positive judgment result of a cause in the failure, and second cause data of a negative judgment result of the cause in the failure, each of the first set including the failure symptom data identical to the set failure symptom data. | 12-29-2011 |
20120084236 | Recording medium storing decision tree generating program, decision tree generation method and decision tree generating apparatus - A constraint condition DB storing a constraint condition that stipulates a structure of a decision tree is referenced, and a decision tree is generated from a case set where values of a plurality of attributes and a conclusion are associated with one another so that the structure of the decision tree, which is stipulated by the constraint condition, is satisfied. Accordingly, for example, even if a new case is added to the case set, a basic structure of the decision tree is succeeded by the constraint condition, thereby avoiding a situation where an operator needs to significantly modify the decision tree. Therefore, operations of modifying the decision tree by the operator can be reduced. | 04-05-2012 |
20120090014 | ACCESS CONTROL APPARATUS, INFORMATION MANAGEMENT APPARATUS, AND ACCESS CONTROL METHOD - An access control apparatus that controls access to an information management apparatus that stores configuration elements and relationship elements indicating relationships between the configuration elements, includes a storage unit that stores one or more predetermined configuration elements in association with user information that identifies a user and stores one or more combinations of a type of a configuration element and a type of a relationship element in association with the user information, as an access control rule set for each user, and a determining unit that determines that, when a combination of a type of a configuration element stored in the storage unit in association with user information and a type of a relationship element indicating a relationship between the configuration element and another configuration element is stored in the storage unit in association with the user information, the another configuration element is accessible. | 04-12-2012 |
20120151282 | MANAGING APPARATUS, MANAGING METHOD - A managing apparatus includes: a storing unit configured to store fault co-occurrence information storing the number of detection times that a first message pattern indicating a message group including messages received from an information processing system in a predetermined duration is deleted; a determining unit configured to detect the first message pattern, to read the number of detection times from the fault co-occurrence information, to calculate a co-occurrence probability of the fault and the first message pattern based on the number of detection times, and to determine that the fault has occurred if the co-occurrence probability is equal to or higher than a threshold value; and an updating unit configured to create a second message pattern indicating a message group obtained by excluding a message output by a changed component from the first message pattern, and to update the first message pattern to the second message pattern. | 06-14-2012 |
20120166879 | Computer- readable recording medium, apparatus, and method for processing data - A method for processing data includes storing a type information of a configuration element of a first data process system in association with an identification information of the configuration element in a configuration information storage part, determining the type information corresponding to a message output from the first data process system, the message including the identification information, comparing a first message group including a plurality of first messages and a second message group including a plurality of second messages, the plural second messages being stored in association with the type information of a second data process system in a message group storage part, determining whether the plural first messages match the plural second messages, and determining whether the type information of the plural first messages match the type information of the plural second messages when the plural first messages do not match the plural second messages. | 06-28-2012 |
20120233156 | DEVICE AND METHOD FOR AUTOMATICALLY DETECTING AN UNCLEAR DESCRIPTION - According to an instruction manual generated by an instruction manual generator, a process log of a practical process performed by a plurality of instruction executers is acquired. A command described in the instruction manual is extracted, and extracted commands are extracted from each process log. The sections of the process logs sectioned by the extracted commands are numbered, and the number of executions of the commands different from the extracted command is counted. When the variance of the number of the executions of a command in a section common in the plurality of process logs is larger than a specified value, the possibility of an unclear description in the corresponding section in the instruction manual is displayed for notification of a different process performed for each instruction executer. | 09-13-2012 |
20120239672 | COMPUTER PRODUCT, INFORMATION PROCESSING APPARATUS, AND INFORMATION PROCESSING METHOD - A computer-readable medium stores therein an information processing program that causes a computer to execute a process. The process includes referring to relationship property information records that are stored in a storage device and indicate the type of each relationship property between configuration elements in a system and calculating a total count of configuration elements having a predetermined relationship property with a first configuration element, or a total count of relationship property information records having a predetermined relationship property, among relationship property information records concerning the first configuration element; executing conditional determination concerning the number of configuration elements having the predetermined relationship property with the first configuration element, among the calculated total count of configuration elements or the calculated total count of relationship property information records; and outputting a result of the determination. | 09-20-2012 |
20120317116 | APPARATUS AND METHOD FOR MANAGING SYSTEMS EACH INCLUDING A PLURALITY OF CONFIGURATION ITEMS - An apparatus generates configuration group information by classifying, based on first log information storing messages outputted by a first plurality of configuration items of a first system, into first configuration groups each including one or more configuration items that have outputted messages having a commonality. The apparatus generates relation class information that defines, in association with the first configuration groups, first one or more message propagation relations. The apparatus classifies a second plurality of configuration items of a second system into second configuration groups included in the first configuration groups, based on the configuration group information and second log information storing messages outputted by the second plurality of configuration items, and applies second one or more message propagation relations that are associated, by the relation class information, with third configuration groups included in the second configuration groups, to the second plurality of configuration items. | 12-13-2012 |
20130159790 | FAILURE DETECTION METHOD AND FAILURE DETECTION SYSTEM - A failure detection method executed by a system having a plurality of nodes and detecting failures at an information processing device base on a plurality of types of messages output by the information processing device, the method includes collecting messages belonging to a first set, which is a part of the plurality of types, at a first node; collecting messages belonging to a second set different from the first set, which is a part of the plurality of types, at a second node; generating first failure candidate information based on messages of the type belonging to the first set, collected at the first node; generating second failure candidate information based on messages of the type belonging to the second set, collected at the second node; and detecting failure at the information processing device, based on the first failure candidate information and the second failure candidate information. | 06-20-2013 |
20140019795 | COMPUTER PRODUCT, COUNTERMEASURE SUPPORT APPARATUS, AND COUNTERMEASURE SUPPORT METHOD - A computer-readable recording medium stores a countermeasure support program that causes a computer to execute a process that includes calculating a time period elapsing from an occurrence timing of a message that is of a predetermined type and related to an operation of an apparatus in a monitored system, until an occurrence timing of a fault; and outputting the calculated elapsed time period. | 01-16-2014 |
20140059197 | INFORMATION PROCESSING SYSTEM, RELAY DEVICE, AND INFORMATION PROCESSING METHOD - An information processing system includes an information processing device, a storage unit, a relay unit, and an update unit. The information processing device is an element of an information processing system. The storage unit stores integral information obtained by integrating information about the information processing device expressed as component information of the information processing system. The relay unit receives communication information including an update command for updating of the component information addressed to the information processing device, and transmits first communication information including the update command addressed to the information processing device and second communication information including the update command. The update unit receives the second communication information, and updates the integral information based on an update command included in the second communication information. | 02-27-2014 |
20140068356 | APPARATUS FOR DETERMINING MESSAGE - A message determination apparatus includes a storage unit that stores messages generated in a system, an extracting unit that extracts a message whose occurrence interval is in a certain range from the messages stored on the storage unit, and a determining unit that determines whether the occurrence interval of the message extracted at the extracting unit is out of a certain range in the messages generated in the system. Accordingly, a fault on the system can be detected when the occurrence interval is out of a certain range. | 03-06-2014 |
20140143625 | COMPUTER-READABLE RECORDING MEDIUM, FAILURE PREDICTION DEVICE AND APPLICABILITY DETERMINATION METHOD - A failure prediction device generates a failure predictor pattern in accordance with previous cases of failure that has occurred in a first system, the failure predictor pattern being used to detect a predictor of failure in the first system configuration. When a system configuration is changed from the first system configuration to a second system configuration, the failure prediction device calculates the difference information that indicates the difference between the system configurations by using the number of changes that is the accumulated number of times that a change of the configuration item which is included in a system is executed. The failure prediction device determines, in accordance with the calculated difference information, whether the failure predictor pattern is applicable to the detection of a predictor of failure in the second system configuration. | 05-22-2014 |
20140149524 | INFORMATION PROCESSING APPARATUS AND INFORMATION PROCESSING METHOD - An information processing apparatus includes a generating unit configured to generate a message log including a plurality of messages sent from a device, a first calculating unit configured to calculate for the plurality of messages included in the message log a first probability of a case that after a first message occurs a second message occurs within a first period, a second calculating unit configured to calculate a second probability of a case that before the second message occurs the first message occurs within a second period, a third calculating unit configured to calculate a value which indicates a co-occurrence relation of the first message and the second message based on the first probability and the second probability. | 05-29-2014 |
20140250334 | DETECTION APPARATUS AND DETECTION METHOD - A detection apparatus includes first and second calculating units and a storing unit. The first calculating unit calculates, when a configuration of a system is changed or the like and a combination of messages occurs, a ratio of the number of occurrences of an event at time points corresponding to a time of occurrence of the combination to the number of occurrences of the combination. The second calculating unit calculates an indicator to determine whether the combination of the messages is used to detect occurrence of the event or to detect a sign of occurrence of the event, based on the ratio and on the number of occurrences of the event. When the indicator indicates that a condition is satisfied, the storing unit stores the combination of the messages as a combination used to detect occurrence of the event or to detect the sign of occurrence of the event. | 09-04-2014 |
20140297874 | RESOURCE SEARCHING DEVICE AND COMPUTER READABLE RECORDING MEDIUM STORING RESOURCE SEARCHING PROGRAM - A resource searching device includes a requirement acquisition unit configured to acquire resource requirement information including resource requirements for a plurality of resources, the resources being related to a deployment request of a plurality of received resources and being related to devices or connections between the devices; a calculation unit configured to refer to system configuration information including information on the resources related to devices and connections between the devices in an information processing system to be managed, and to calculate fulfillment rate information including a fulfillment rate for each of the resources that satisfy the resource requirements; and a searching unit configured to search for a plurality of resources corresponding to the deployment request of the plurality of resources by sequentially selecting the resources that satisfy the resource requirements on the basis of the fulfillment rate information and the connections between the devices in the deployment request. | 10-02-2014 |
20140298112 | DETECTION METHOD, STORAGE MEDIUM, AND DETECTION DEVICE - A detection method includes: calculating a statistic for each of Q configuration items, where Q is at least one, among a plurality of configuration items, according to a first frequency and a second frequency, when an occurrence of a failure of a certain type is predicted according to a first pattern, which is a combination of P messages output from the Q configuration items within a period not longer than a predetermined length of time, where P is not less than Q; and generating result information according to the statistic, the result information indicating at least one configuration item in which the failure of a certain type is predicted to occur with a probability that is at least higher than a probability with which the failure of a certain type is predicted to occur in another of the plurality of configuration items. | 10-02-2014 |