Patent application number | Description | Published |
20110131268 | CORRELATING GROUPS OF APPLICATION SYSTEMS - Implementations of a computer-implemented method include instantiating a first computer program that is executable using one or more processors, using the first computer program, defining a first group comprising a plurality of application systems and a second group comprising a plurality of application systems, correlating the plurality of application systems within the first group to generate a correlation model, storing the correlation model in a computer-readable storage medium, and providing a target group comprising a plurality of application systems based on the correlation model. | 06-02-2011 |
20110131549 | CENTRAL CONFIGURATION AND TRANSPORT SUPPORTING SOFTWARE LIFECYCLES - Implementations of the present disclosure provide computer-implemented methods including retrieving a predefined configuration model from a plurality of predefined configuration models electronically stored in a configuration repository, the predefined configuration model providing predefined configuration data for a particular software application, comparing the predefined configuration data to existing configuration data of one or more target systems to generate a first delta, a first system landscape including the one or more target systems, determining one or more configuration actions based on the first delta, and executing the one or more configuration actions to update a configuration state of the one or more target systems from an initial configuration state. | 06-02-2011 |
20120131154 | Synchronous Transport of Business Configuration Data in a Distributed Computing System Environment - Methods, systems, and articles are provided for synchronously exchanging configuration settings in a distributed software system in which interrelated software-implemented business processes execute on both a service provider and a customer landscape. The service provider and the customer landscape each comprise at least one server that in turn include at least one data processor and memory. The service provider includes a test environment and a service provider production environment. The customer landscape includes a quality assurance (QA) environment and a customer landscape production environment. Such an arrangement allows for synchronous transfer of business configuration data in a distributed computing environment. | 05-24-2012 |
20120150940 | ENHANCED CONNECTIVITY IN DISTRIBUTED COMPUTING SYSTEMS - Techniques are provided for exchanging configuration settings in a distributed software system in which interrelated software processes execute on both a client system and a service provider. Automation scripts are generated and used by the client system and the service provider to establish and initiate respective test environments. Related apparatus, systems, techniques and articles are also described. | 06-14-2012 |
20130132144 | MANAGING INFORMATION TECHNOLOGY SOLUTION CENTERS - The present disclosure describes methods, systems, and computer program products for managing an information technology (IT) solution center. One method includes determining a list of priorities about activities based on a set of properties related to the activities, optimizing the activities based on the list of priorities, and assigning the optimized activities with correlated actions. The correlated actions can include at least one of (i) appointing one or more entries of the activities to customer relationship management and (ii) transferring one or more entries of the activities to a notification user interface. The method may further include maintaining a database associated with an industry IT solution center, wherein the database includes the activities and the set of properties related to the activities, and displaying issues, technical incidents, and alerts grouped according to a set of definitions. | 05-23-2013 |
20130151682 | MULTI-PHASE MONITORING OF HYBRID SYSTEM LANDSCAPES - A multi-phase monitoring of hybrid system landscapes is described. Calendar data for planned and unplanned downtimes is generated at a number of computer system environments of a hybrid system landscape. Generated calendar data is requested from a computer system environment hosted by a first entity. Generated calendar data for at least one downtime of at least one component of a computer system environment hosted by a second entity is synchronized with calendar data for at least one downtime of at least one component of the computer system environment hosted by the first entity received in response of the request. Availability of the hybrid system landscape is evaluated based on the synchronized calendar data. | 06-13-2013 |
20140012988 | PROVISIONING COMPUTER RESOURCES ON A NETWORK - To provision computer resources on a computing network, for instance a cloud network, an associated resource request parameter of a received resource request is determined. A system attribute is calculated based upon the resource request parameter. Based upon the calculated system attribute, a computing resources repository is queried to retrieve a computing resource. Upon querying, a persisted computing resource with a sufficient capacity to execute a client system process is retrieved. If the computing resources repository does not include a persisted computing resource, an expandable computing resource is retrieved. If the computing resources repository does not include an expandable computing resource, a new computing resource is rendered to execute the client system process. The retrieved computing resource is assigned to the received resource request, and the assigned computing resource is provisioned to execute the client system process. | 01-09-2014 |
20140149568 | MONITORING ALERTS IN A COMPUTER LANDSCAPE ENVIRONMENT - In a landscape environment, embodiments disclosed herein aggregate alerts into a root alert to reduce the overall alerts being analyzed. A dependency matrix can be used to determine alerts that are redundant due to being derived from a same root problem. In some embodiments, a first alert of a potential problem can be received from a first application or first resource. As a result, a dependency matrix can be checked to determine if a related alert has occurred that is associated with the first alert. If a related alert has already occurred, the first alert can be suppressed. Otherwise, the first alert can be transmitted for further evaluation, such as to a help desk. By suppressing alerts that are dependent on other alerts, a root alert can be generated and forwarded for further evaluation. | 05-29-2014 |