Patent application number | Description | Published |
20080231687 | Minimizing fast video update requests in a video conferencing system - In one embodiment, a method includes dropping an initial series of video frames received by a video conferencing system from a first endpoint that has entered a video conference session as a first participant. One or more fast video update (FVU) messages received by the video conferencing system from the first endpoint during an enabling time period are then discarded. A single FVU message is then to the first endpoint after the video conferencing system has become enabled with respect to the first endpoint. An I-frame received from the first endpoint in response to the single FVU message is then sent back to the first endpoint. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure. | 09-25-2008 |
20080235337 | Adaptive buddy lists - In one embodiment, a method can include: (i) monitoring for a buddy relevant event; (ii) deriving a buddy list portion from the buddy relevant event; (iii) determining presence information for each member in the buddy list portion; and (iv) updating an adaptive buddy list using the buddy list portion and the presence information. | 09-25-2008 |
20090033739 | DYNAMIC MANAGEMENT OF PICTURE QUALITY IN A VIDEO CONFERENCE WITH DIVERSIFIED CONSTRAINTS - In one embodiment, a method dynamically configures a BL bandwidth in a conference based on bandwidth capabilities in the video conferencing network. In one embodiment, the conference may include any combination of endpoints characterized as BL endpoints and SVCL endpoints. The method includes determining one or more bandwidth capabilities for a plurality of endpoints participating in a conference. The bandwidth capabilities for each respective endpoint may be based on its video decoding capability, the maximum bit-rate it can accept, the video encoding capability of the other endpoints, or a bandwidth constraint manifestation in a portion of the network, etc. | 02-05-2009 |
20090043502 | System and Method for Navigating Using Multiple Modalities - A system for navigating includes an interface operable to receive position information of a first modality. The position information of the first modality is associated with a navigation unit. The interface is further operable to receive position information of a second modality. The position information of the second modality is associated with the navigation unit. The system also includes a processor coupled to the interface and operable to identify a destination. The system is further operable to navigate to the destination based on the position information of the first and second modalities by switching between the first modality and the second modality. | 02-12-2009 |
20090100468 | FACILITATING REAL-TIME TRIGGERS IN ASSOCIATION WITH MEDIA STREAMS - In one embodiment, a Media Analysis and Delivery System obtains a set of media delivery rules, wherein the set of media delivery rules includes one or more triggers, each of the triggers identifying a topic of interest. The Media Analysis and Delivery System examines a media stream for at least one of the one or more triggers in accordance with the set of media delivery rules. The Media Analysis and Delivery System provides at least a portion of the media stream in response to at least one of the triggers in accordance with at least one of the set of media delivery rules. | 04-16-2009 |
20090160929 | System and Method for Video Conferencing - In one embodiment, an apparatus includes two modules. A first module receives a request from a first endpoint to subscribe to a voice activated multicast group and causes the first endpoint to receive a current speaker's video stream if the first endpoint is not the current speaker and to receive a last speaker's video stream if the first endpoint is the current speaker. A second module receives a request from a second endpoint to subscribe to a continuous presence multicast group and causes the second endpoint to receive a continuous presence, current speaker video stream if the second endpoint is not the current speaker and to receive a continuous presence, last speaker video stream if the second endpoint is the current speaker. The continuous presence, current speaker video stream includes a composition or two or more video streams, one of which includes at least a portion of the current speaker's video stream. The continuous presence, last speaker video stream includes a composition or two or more video streams, one of which includes at least a portion of a last speaker's video stream. | 06-25-2009 |
20090216835 | GROUP MUTE - In an example embodiment, a technique that allows members of a group at multiple locations to have private conversations within members of the group while participating in a conference call. Group members are defined and divided into virtual conference rooms. When a group mute is requested, signals originating from members of the group are distributed to locations where group members are present, while all participants of the conference call, including the members of the muted group, receive un-muted media signals. | 08-27-2009 |
20090311999 | Customized ring tones for mobile phones based on context information - A method in one embodiment includes receiving, by a mobile client device, an incoming call sent by a caller, a caller ID being associated with the incoming call. A node connected to a packet-based network is accessed to obtain information about the caller. Information about the caller is then received from the node by the mobile client device. This information is applied to a set of client rules that selects a specific ring tone from a plurality of ring tones stored on the mobile client device. Finally, the specific ring tone is generated on the mobile client device to announce the incoming call. | 12-17-2009 |
20100118754 | System and Method for Multicasting in a Network Environment - An apparatus is provided in one example embodiment and includes a content player that receives a request for content from an endpoint and evaluates whether a given portion of the content has already been multicasted. If the portion has been multicasted, then the endpoint is connected to a multicast version of the portion of the content, and if the portion has not been previously multicasted then the portion of content is added to a multicast transmission schedule. In more specific embodiments, the content player requests a piece of content from a content source and segments the piece of content into clips to be delivered to one or more endpoints. In still other embodiments, if the portion has not been previously multicasted then the portion of content is sent over a unicast channel. | 05-13-2010 |
20100226489 | METHOD AND APPARATUS FOR PROVIDING IMPROVED SUPPORT TO USERS ON INTERACTIVE VOICE RESPONSE BREAKOUT SESSION - In one embodiment, a method includes obtaining context information associated with a call into a call center. The context information includes at least one input provided by a caller during the call. The method also includes determining when the caller requests an interaction with an agent associated with the call center, and providing the context information to the agent when the caller requests the interaction with the agent. A communications session is maintained between the caller and the agent when the caller requests the interaction with the agent. | 09-09-2010 |
20110075883 | Method and System for Recording Automatic Call Distributor Calls - A method for recording automatic call distributor calls includes receiving from a caller a call for distribution to one of a plurality of agents and distributing the call to a first agent of the plurality of agents for handling. The method includes creating a call signature associated with the call for recording verification and recording communications of the call to a recording file. The method also includes embedding the call signature in the recording file. | 03-31-2011 |
20110103560 | PLAYBACK OF MEDIA RECORDINGS - A media system is provided. The media system may include a media player, an input, and a processor. The media player may have a scrub bar and a playhead. The scrub bar may be operable to represent a time line of a media recording that is being played back and the playhead may indicate a portion of the media recording that is being played back. The input may be operable to receive user behavior. The processor may be operable to dynamically adjust a speed of playback of the media recording based on the user behavior. | 05-05-2011 |
20110205333 | METHOD AND APPARATUS FOR USING FAR END CAMERA CONTROL (FECC) MESSAGES TO IMPLEMENT PARTICIPANT AND LAYOUT SELECTION IN A MULTIPOINT VIDEOCONFERENCE - A method, an apparatus and a medium encoded with instructions for providing layout selection, participant selection, and/or participant-to-participant far end camera control of the selected participant for use in a continuous presence multipoint videoconference. The method includes receiving one or more far end camera control messages over a packet network from a first participant of a multipoint videoconference; maintaining an indication of a far end camera control mode for the first participant, the mode being one of a set of modes; and depending on the far end camera control mode and on controls possible, carrying out a control according to one ore more the camera control messages. | 08-25-2011 |
20110212746 | REDUCING POWER CONSUMPTION OF WIRELESS DEVICES - Described in example embodiments herein are techniques that combine at least two network (communication) technologies (such as protocols, signaling methods, etc.) and limit when a wireless device employs one of the technologies. In an example embodiment, a passive technology, such as a Radio Frequency Identification (RFID) technology, can be employed to determine whether a certain network technology is available. | 09-01-2011 |
20110225193 | ACTIVE TAGS - A method for retrieving data in a data source is provided. The method includes receiving a search term; identifying an active tag associated with the search term; correlating the active tag to dynamic data that is operative to adapt to a mining context in which data is stored; and retrieving the data using the dynamic data. | 09-15-2011 |
20110267987 | Versatile Conference Adapter and Method Employing Same - A conference adapter. In an illustrative embodiment, the conference adapter implements a method for interfacing one or more conference endpoints with one or more conference servers. The method includes registering an endpoint and a conference server to determine endpoint registration information associated with the endpoint and to determine conference-server registration information associated with the conference server. Next, the method includes receiving a connection from the endpoint and a connection from the conference server. Subsequently, the conference adapter establishes communications between the endpoint and the conference server as initiated by the endpoint and based on the endpoint registration information and the conference-server registration information. In a more specific embodiment, the method further includes receiving plural connections from conference servers of disparate types, and then selectively switching communications between the endpoint and a first conference server to communications between the endpoint and a second conference server. The method further includes selectively switching endpoints for a given conference session. | 11-03-2011 |
20110276325 | Training A Transcription System - According to certain embodiments, training a transcription system includes accessing recorded voice data of a user from one or more sources. The recorded voice data comprises voice samples. A transcript of the recorded voice data is accessed. The transcript comprises text representing one or more words of each voice sample. The transcript and the recorded voice data are provided to a transcription system to generate a voice profile for the user. The voice profile comprises information used to convert a voice sample to corresponding text. | 11-10-2011 |
20110301949 | SPEAKER-CLUSTER DEPENDENT SPEAKER RECOGNITION (SPEAKER-TYPE AUTOMATED SPEECH RECOGNITION) - In an example embodiment, there is disclosed herein an automatic speech recognition (ASR) system that employs speaker clustering (or speaker type) for transcribing audio. A large corpus of audio with corresponding transcripts is analyzed to determine a plurality of speaker types (e.g., dialects). The ASR system is trained for each speaker type. Upon encountering a new user, the ASR system attempts to map the user to a speaker type. After the new user is mapped to a speaker type, the ASR employs the speaker type for transcribing audio from the new user. | 12-08-2011 |
20120002002 | Capturing and Controlling Access to Muted Content from a Conference Session - Techniques are provided for receiving multimedia from a plurality of endpoints participating in a conference session, including multimedia from an endpoint that was muted during the conference session. A muting state is detected at a particular endpoint during the conference session and the multimedia from the particular endpoint is recorded even though it is not forwarded and rendered to the other endpoints during the conference session. Information associated with the multimedia data for the conference session is stored to indicate the time period during which the muting state was detected at the particular endpoint. Techniques are also provided for granting access at a later time to the stored multimedia data for conference session, including access controls to the muted multimedia. | 01-05-2012 |
20120027189 | Call to Call Center as Trigger to Capture and Record Other Geographically Relevant Data - Techniques are provided for using a location of a caller placing a call that is received at a call center to identify other sources of information that are relevant to the call. A call is received at a call center from a caller. The location of the caller is obtained from the received call, and other sources of information potentially relevant to the call are identified based on the location of the caller. For example, information is stored that identifies at lease one individual that is proximate to the location of the caller, and communication is initiated with at least one individual who is determined to be located proximate to the caller. | 02-02-2012 |
20120027195 | Automatic Editing out of Sensitive Information in Multimedia Prior to Monitoring and/or Storage - Techniques are provided to automatically edit multimedia associated with call center sessions when producing monitoring and/or recording copies of the multimedia. Multimedia associated with a session between a caller and a call center agent is received. The multimedia from the session is analyzed to determine when sensitive information is to be revealed. The multimedia is edited to mask the sensitive information in a monitored and/or recorded copy of the multimedia. | 02-02-2012 |
20120030682 | Dynamic Priority Assessment of Multimedia for Allocation of Recording and Delivery Resources - Techniques are provided to allocate resources used for recording multimedia or to retrieve recorded content and deliver it to a recipient. A request associated with multimedia for access to resources is received. A context associated with the multimedia is determined. Resources for the multimedia are allocated based on the context. | 02-02-2012 |
20120069838 | METHOD AND APPARATUS FOR A BLUETOOTH-ENABLED ETHERNET INTERFACE - In one embodiment, a method includes determining when a relay arrangement is available to pair with an endpoint. The relay arrangement is arranged to wirelessly communicate with the endpoint and to communicate over a wired network. The method also includes authenticating the endpoint with respect to the relay arrangement when the relay arrangement is available to pair with the endpoint, and pairing the endpoint with the relay arrangement if the endpoint is authenticated with respect to the relay arrangement. Pairing the endpoint with the relay arrangement includes the endpoint and the relay arrangement engaging in wireless communications, as well as the relay arrangement engaging in wired communications over the wired network. | 03-22-2012 |
20120128322 | Geographical Location Information/Signal Quality-Context Based Recording and Playback of Multimedia Data from a Conference Session - Playback of multimedia data associated with a recorded conference session is simplified, particularly for a person who participated in the conference session from a mobile device. At a recording server that is in communication with a plurality of endpoints in a conference session, multimedia received from the plurality of endpoints participating in the conference session is recorded. The recording server obtains geographical location information for at least one mobile endpoint participating in the conference session as the at least one mobile endpoint moves. The recording server temporally correlates the geographical location information for the at least one endpoint with recorded multimedia data for the conference session. The recording server stores data tags for the geographical location information for the at least one mobile endpoint in association with the recorded multimedia data for subsequent use in indexing to map data to retrieve a portion of the recorded multimedia data for playback. | 05-24-2012 |
20120216151 | Using Gestures to Schedule and Manage Meetings - Techniques and configurations for an apparatus are provided for creating and managing meetings using gestures. Movements of a user's hand in a three-dimensional space are detected. The hand movements in the three-dimensional space are interpreted to identify a gesture intended by the user to set up or manage a meeting among a plurality of persons. An electronic command is generated from the detected gesture to set up or manage the meeting. | 08-23-2012 |
20120262538 | System And Method For Video Conferencing - In one embodiment, an apparatus includes a first module that causes the first endpoint to receive a current speaker's video stream if the first endpoint is not the current speaker and to receive a last speaker's video stream if the first endpoint is the current speaker. The apparatus includes a second module that causes the second endpoint to receive a continuous presence, current speaker video stream if the second endpoint is not the current speaker and to receive a continuous presence, last speaker video stream if the second endpoint is the current speaker. The continuous presence, current speaker video stream comprises two or more video streams, one of which includes at least a portion of the current speaker's video stream. The continuous presence, last speaker video stream comprises two or more video streams, one of which includes at least a portion of a last speaker's video stream. | 10-18-2012 |
20130023261 | REDUCING POWER CONSUMPTION OF WIRELESS DEVICES - Described in example embodiments herein are techniques that combine at least two network (communication) technologies (such as protocols, signaling methods, etc.) and limit when a wireless device employs one of the technologies. In an example embodiment, a passive technology, such as a Radio Frequency Identification (RFID) technology, can be employed to determine whether a certain network technology is available. | 01-24-2013 |
20140046664 | Secure Device Pairing Using Voice Input - Methods and apparatuses for secure device pairing are disclosed. In one example, a user voice is received simultaneously at a first device and a second device to pair the devices. | 02-13-2014 |
20140068744 | Surrogate Secure Pairing of Devices - Methods and apparatuses for secure pairing are disclosed. In one example, a pairing surrogate is utilized to issue a pairing token to a first device and a second device to be paired. | 03-06-2014 |
20140085405 | System and Method for Video Conferencing - In one embodiment, an apparatus includes two modules. A first module receives a request from a first endpoint to subscribe to a voice activated multicast group and causes the first endpoint to receive a current speaker's video stream if the first endpoint is not the current speaker and to receive a last speaker's video stream if the first endpoint is the current speaker. A second module receives a request from a second endpoint to subscribe to a continuous presence multicast group and causes the second endpoint to receive a continuous presence, current speaker video stream if the second endpoint is not the current speaker and to receive a continuous presence, last speaker video stream if the second endpoint is the current speaker. The continuous presence, current speaker video stream includes a composition or two or more video streams, one of which includes at least a portion of the current speaker's video stream. The continuous presence, last speaker video stream includes a composition or two or more video streams, one of which includes at least a portion of a last speaker's video stream. | 03-27-2014 |
20140222437 | Out-of-Band Notification of Muting During Voice Activity - Apparatus having corresponding methods and computer-readable media comprise: a muter configured to pass or block an audio signal; a voice activity detector configured to detect voice activity in the audio signal; and a vibrator configured to produce a mechanical vibration responsive to the contemporaneous occurrence of i) the voice activity detector detecting the voice activity in the audio signal; and ii) the muter being configured to block the audio signal. | 08-07-2014 |