Patent application number | Description | Published |
20080228619 | APPARATUS, SYSTEM, AND METHOD FOR ALLOCATING SERVICE REQUESTS - An apparatus, system, and method are disclosed for allocating service requests. A category module categorizes a service request for an information technology support service with a service category. The service request comprises a service requirement. An I/O module communicates the service request to a plurality of providers that are certified to provide the service category and receives bids from the providers. A selection module selects a bid according to a selection policy. A history module may store a history of bid prices and response times. | 09-18-2008 |
20080229301 | OUT-OF-BAND PATCH MANAGEMENT SYSTEM - A computer system is disclosed that includes a primary processor and a service processor operable regardless of a power state of the computer system. A non-volatile memory device is communicatively coupled to the primary processor and the service processor. The non-volatile memory device stores firmware which includes a first list of patches required for installation on the computer system and a second list of patches previously installed on the computer system. A comparator module is provided to determine whether there are patches included in the first list that are not included in second list. A boot module is provided to boot a maintenance operating system in the event the first list includes patches not included in the second list. The maintenance operating system is configured to install, on the computer system, patches included in the first list but not the second list. | 09-18-2008 |
20090248784 | DISKLESS IMAGE BOOT OUTSIDE OF LAN - A local area network (LAN) server allows an authenticated user of a computer remote from the LAN to cause a diskless computer in the LAN to redirect screen shots to the computer remote from the LAN, with the screen shots being generated based on a users computer image persistently stored in an enterprise storage of the LAN. | 10-01-2009 |
20090328233 | SENDING LOG OF ACCESSED DATA PRIOR TO EXECUTING DISABLE COMMAND IN LOST COMPUTER - Prior to disabling itself in response to a disable command, a lost or stolen portable computer first constructs a log of data that has been accessed recently and sends the log to the rightful owner's address, so the owner knows specifically what data might have been compromised. | 12-31-2009 |
20100058042 | Techniques for Booting a Stateless Client - A technique for booting a stateless client includes booting a virtual machine (VM) monitor on the client. The VM monitor is stored in a non-volatile memory area of a memory subsystem (of the client) and a first portion of an operating system (which does not include any state information for the operating system) is stored in the non-volatile memory area of the client. Booting of the operating system for the client is initiated and a remote storage (that stores a second portion of the operating system that includes state information for the operating system) is accessed via a communication link. Booting of the operating system for the client is completed using the second portion of the operating system. | 03-04-2010 |
20100191946 | APPARATUS, SYSTEM, AND METHOD FOR IMPROVING USER BOOT VIA A STORAGE AREA NETWORK - An apparatus, system, and method are disclosed for remotely booting a client from a storage area network (“SAN”). A connection module enables a client, such as a diskless client, to connect to two or more storage area networks (“SANs”), the SANs belonging to a group of redundant SANs, each SAN in the group redundantly storing at least a portion of substantially identical operating system data for the client. The boot module enables the client to remotely boot an operating system from the two or more redundant SANs. The boot module makes at least one read request to each of the two or more connected SANs, each read request configured to retrieve a disparate portion of the operating system data for loading the operating system onto the client. The boot module loads the operating system onto the client using a combination of data retrieved from the two or more connected SANs. | 07-29-2010 |
20100205375 | METHOD, APPARATUS, AND SYSTEM OF FORWARD CACHING FOR A MANAGED CLIENT - A method, apparatus, and system are disclosed of forward caching for a managed client. A storage module stores a software image on a storage device of a backend server. The backend server provides virtual disk storage on the storage device through a first intermediate network point for a plurality of diskless data processing devices. Each diskless data processing device communicates directly with the first intermediate network point. The storage module caches an image instance of the software image at the first intermediate network point. A tracking module detects an update to the software image on the storage device. The storage module copies the updated software image to the first intermediate network point as an updated image instance. | 08-12-2010 |
20110088082 | HOME IMAGE CONTENT SECURELY ISOLATED FROM CORPORATE IT - An exemplary apparatus includes one or more processors, volatile memory, a storage drive and circuitry configured to establish a network connection and to attempt to send credentials via an established network connection. Such an apparatus further includes circuitry configured, responsive to authentication failure after an attempt to send credentials, to release an implemented security policy and load an operating system stored on the storage drive, and, responsive to an attempt to send credentials, to maintain an implemented security policy and to use an operating system exposed via an established network connection and associated with the sent credentials Such an apparatus optionally includes circuitry configured to implement a security policy that isolates at least a portion of a local storage drive. Various other apparatuses, systems, methods, etc., are also disclosed. | 04-14-2011 |
20120084355 | METHOD AND APPARATUS FOR MAINTAINING OPERABILITY WITH A CLOUD COMPUTING ENVIRONMENT - A method and apparatus for maintaining operability with a cloud computing environment. The apparatus includes a storage module and a local environment module. The storage module may store cloud computing data from a cloud computing environment onto a local storage device. The storage module may communicate with the cloud computing environment through a remote connection. The local environment module may operate a local cloud computing environment from the local storage device while the remote connection to the cloud computing environment is unavailable. The local cloud environment may replicate at least a portion of the cloud computing environment and may be operated from the stored cloud computing data. | 04-05-2012 |