Patent application number | Description | Published |
20080313208 | APPARATUS, SYSTEM, AND METHOD FOR AUTOMATED CONTEXT-SENSITIVE MESSAGE ORGANIZATION - A method and system are disclosed for automated context-sensitive message organization. The method in the disclosed embodiments substantially includes determining a logical correlation between a message identifier and a message file. The method may also include scanning a source code file to identify a reference to the message identifier and the associated context of the reference. In a further embodiment, the method includes analyzing source code file and message file based on a context of the identified reference in accordance with a predetermined analysis rule. Additionally, the method may include generating an output based on a result of the analysis. | 12-18-2008 |
20090094336 | Method and Apparatus for Automated Monitoring of System Status - A method, apparatus and computer program code which monitors a group of networked computers by notifying a central apparatus or database of the current state of each of the computers. The monitoring is achieved through software and hardware which obtains the state of each of the networked computers, determines if a new computer has been connected to the network, sets a state for each new computer and determines if any one of the networked computers has not notified the database of its current state within a prescribed interval of time. The hardware and software also determines if any one of the networked computers is in an inactive state, if any one of the networked computers has changed its state to inactive and updates the database to reflect the current state of each of the networked computers. A list of users is notified of the state of each computer, along with the reason for any change in state of each computer. Network intelligence and outside database resources are used to provide information concerning the reason for any change in state of each of the computers. | 04-09-2009 |
20090187818 | METHOD AND SYSTEM OF INTERFACE COMMENT MAPPING - Tracking web page comments on a computer includes storing comments on the web page and rendering the stored comments on a next draft site web page, in accordance with comment tracking policies. The comment tracking is accomplished by storing comments on the web page, upon receiving a uniform resource locator to a draft site, then loading the draft web site into an inline frame object on an application web site and loading content of the draft web site into a portion of the application web site. After loading the content, comments are drawn on a z-layer on top of a page of the drawn draft web site, by the application web site, using a scripting language; implemented by the application web site, in accordance with stored comment tracking policies. The scripting language comments and their memory locations are transmitted back to the network server. | 07-23-2009 |
20090192818 | SYSTEMS AND METHOD FOR CONTINUOUS HEALTH MONITORING - A system for continuous health monitoring includes a computer system including a locking mechanism configured to allow multiple health point checks to be accessed simultaneously, a plurality of component health point checks configured to monitor at least one component of the system and configured to store health monitoring statistics in the computer system, and a scheduler configured to periodically enable the plurality of component health point checks based on one of a user request and a predefined amount of time. | 07-30-2009 |
20110271257 | DEFECT MANAGEMENT IN INTEGRATED DEVELOPMENT ENVIRONMENTS - A method for managing defects in an integrated development environment is disclosed herein. In one embodiment, such a method includes identifying one or more files associated with a defect. These one or more files may then be linked to the defect using a tag or other suitable linking mechanism. Once the files are linked to the defect, the method may allow the defect to be selected from a defect list. The files associated with the defect are optionally displayed upon selecting the defect. The method further enables an action to be selected for one or more of the files associated with the defect in the defect list. The method then automatically performs the action on the one or more files. A corresponding apparatus and computer program product are also disclosed herein. | 11-03-2011 |
20110276843 | INTELLIGENT ERROR-REPORTING APPARATUS AND METHOD - A method for intelligently reporting errors is disclosed herein. In one embodiment, such a method includes detecting an error and determining whether the error belongs to an error group. Such an error group may include errors that together are an indicator of a potentially more serious error or condition. The method may further determine whether all errors in the error group have occurred within a specified time period. If all errors in the error group have occurred within the specified time period, the method automatically sends a notification to an administrator or other hardware or software-based system so that the problem or error can be addressed. A corresponding apparatus and computer program product are also disclosed herein. | 11-10-2011 |
20110314339 | SYSTEMS FOR AGILE ERROR DETERMINATION AND REPORTING AND METHODS THEREOF - According to one embodiment, a method for handling errors includes detecting that an error has occurred in a machine in a system, determining an error ID associated with the error, determining that the error should be reported to a host system for further analysis based on the error ID, determining that one or more actions should be taken by the system based on the error ID, and sending information corresponding to the error to the host system after it is determined that the error should be reported to the host system. In another embodiment, a system includes a processor and logic for performing the method. According to another embodiment, a computer program product includes a computer readable storage medium having computer readable code embodied therewith for performing the method. Other methods, systems, and computer program products are also described according to more embodiments. | 12-22-2011 |
20120095888 | ERROR REPORTING AND TECHNICAL SUPPORT CUSTOMIZATION FOR COMPUTING DEVICES - A method for providing technical support for a computing device is disclosed herein. In one embodiment, such a method includes detecting a problem associated with a computing device. The method then determines a support level assigned to the computing device. A set of problems is associated with the support level. If the problem belongs to the set of problems associated with the support level, the method automatically sends a message to a support provider so that the support provider can address the problem. A corresponding system and computer program product are also described herein. | 04-19-2012 |
20120096279 | PROBLEM-BASED ACCOUNT GENERATION - A method to provide problem-based access to a computing device is disclosed herein. In one embodiment of the invention, such a method includes detecting a problem on a computing device. The method automatically generates a user account on the computing device in response to detecting the problem. The problem is then tied to the user account. A support provider is then notified of the problem and the user account associated with the problem. This user account may be assigned to a service technician to enable access to the computing device. The service technician may then log into the computing device using the user account and address the problem. A corresponding apparatus and computer program product are also disclosed herein. | 04-19-2012 |
20120209618 | ERROR REPORTING AND TECHNICAL SUPPORT CUSTOMIZATION FOR COMPUTING DEVICES - A method for providing technical support for a computing device is disclosed herein. In one embodiment, such a method includes detecting a problem associated with a computing device. The method then determines a support level assigned to the computing device. A set of problems is associated with the support level. If the problem belongs to the set of problems associated with the support level, the method automatically sends a message to a support provider so that the support provider can address the problem. | 08-16-2012 |
20130073911 | SYSTEM HEALTH MONITORING - An apparatus for health monitoring includes a settings module, a field data module, a settings update module, and a monitoring module. The settings module is configured to store health monitoring settings for a plurality of monitored subsystems. The field data module is configured to receive field data, the field data comprising failure data of one or more systems of the same type as at least one of the monitored subsystems. The settings update module is configured to update the health monitoring settings stored by the settings module, wherein the health monitoring settings are updated based at least in part on the field data. The monitoring module is configured to perform one or more health monitoring tasks according to the health monitoring settings. | 03-21-2013 |
20130239176 | METHOD AND SYSTEM FOR MULTI-TIERED DISTRIBUTED SECURITY AUTHENTICATION AND FILTERING - Multi-tiered distributed security authentication and filtering. One embodiment comprises managing user access to one or more computing resources, by centrally maintaining user subscription information comprising user authentication information and system authorization information, and providing relevant subscription information from the user subscription information to one or more remote computing systems. Managing user access further includes, in a remote computing system, authenticating a user login to the remote computing system based on user authentication information from said relevant subscription information, and upon user authentication, selectively authorizing user access to computing resources of the remote computing system based on system authorization information from said relevant subscription information. | 09-12-2013 |
20130346947 | COMPREHENSIVELY TESTING FUNCTIONALITY OF A COMPUTER PROGRAM BASED ON PROGRAM CODE CHANGES - A computer identifies one or more program functions within program code of a computer program affected by a program code change. The computer identifies program function calls made by the one or more program functions to other program functions. The computer adds the one or more program functions and program function calls to a program code database. The computer generates a mapping of relationships between the program functions of the program code. The computer selects one or more test scripts based on the mapping of relationships. | 12-26-2013 |
20140189085 | MODIFYING AN ASSIGMENT OF NODES TO ROLES IN A COMPUTING ENVIRONMENT - Provided are a computer program product, system, and method for modifying an assignment of nodes to roles in a computing environment. There are a plurality of resource thresholds for each of a plurality of roles, wherein each role defines a type of operations and node resource usage for the nodes, and a measurement of node resource usage for the nodes. For at least one of the node, operations are performed comprising: determining at least one of the roles assigned to the node; determining a role resource threshold for each role assigned to the node; determining whether the measured node resource usage at the node exceeds the determined role resource thresholds for each role assigned to the node, wherein the role having the determined resource threshold exceeded by the node resource usage comprises a role to adjust; and determining a modification of the assignment of nodes to the role to adjust. | 07-03-2014 |
20140189130 | MODIFYING AN ASSIGMENT OF NODES TO ROLES IN A COMPUTING ENVIRONMENT - Provided are a computer program product, system, and method for modifying an assignment of nodes to roles in a computing environment. There are a plurality of resource thresholds for each of a plurality of roles, wherein each role defines a type of operations and node resource usage for the nodes, and a measurement of node resource usage for the nodes. For at least one of the node, operations are performed comprising: determining at least one of the roles assigned to the node; determining a role resource threshold for each role assigned to the node; determining whether the measured node resource usage at the node exceeds the determined role resource thresholds for each role assigned to the node, wherein the role having the determined resource threshold exceeded by the node resource usage comprises a role to adjust; and determining a modification of the assignment of nodes to the role to adjust. | 07-03-2014 |