Patent application number | Description | Published |
20140114613 | METHOD AND APPARATUS FOR DIAGNOSIS AND RECOVERY OF SYSTEM PROBLEMS - Embodiments of the present invention relate to method and apparatus for system problem diagnosis and recovery. According to embodiments of the present invention, problem symptom information in a system can be automatically monitored and collected BY a monitoring apparatus (or referred as to “agent”) deployed at the system side. Upon after receiving such information, the diagnosis apparatus, for example, may automatically determine a root cause of the problem by querying a backend knowledge repository, and possibly generate an executable software package for recovering the problem. If the diagnosis apparatus determines that the currently available information is insufficient to determine a creditable enough root cause and/or is insufficient to generate the software package for recovering the problem, the diagnosis apparatus may interactively control the monitoring apparatus to collect desired additional information. In this way, the efficiency and accuracy of problem diagnosis and recovery may be improved. | 04-24-2014 |
20140122932 | ANALYSIS SYSTEM AND METHOD FOR INTELLIGENT CUSTOMER SERVICE BASED ON COMMON SEQUENCE PATTERN - The present invention provides a method and system for information analysis. The method extracts a plurality of metadata from a source information set so as to generate a metadata set, the metadata comprising error log information that forms an error sequence in the metadata set; and generates a common error sequence set for a plurality of the metadata sets. By means of the method, it is possible to easily obtain a global error sequence pattern, and easily compare a new error with a previous error sequence pattern so as to prevent, diagnose and recover the new error. | 05-01-2014 |
20140150057 | METHOD AND APPARATUS FOR RECOGNIZING IMAGE CONTENT - Embodiments of the present invention provide a method and apparatus for recognizing image contents. In one embodiment of the present invention, there is provided a method for recognizing image contents, comprising: providing at least a first image pair and a second image pair to a user; obtaining a first answer and a second answer from the user, wherein the first answer and the second answer respectively indicate the user's determination on whether the image contents in the first image pair and the second image pair are same or not; and modifying a weight of the second image pair in response to the first answer matching a predetermined answer. In one embodiment of the present invention, there is provided an apparatus for recognizing image contents. | 05-29-2014 |
20140164397 | APPARATUS AND METHOD FOR SEARCHING INFORMATION - The present invention provides a method and apparatus for searching information. The method is for, in response to receipt of a keyword from a search user of a plurality of users, searching in an information repository to obtain one or more information items to be returned; and returning the information item to the search user based on an importance of each information item of the one or more information items. With the method, it is possible to fully leverage various objective internal relationships between search users, information items and creators and thus improve the search accuracy. | 06-12-2014 |
20140181982 | METHOD AND SYSTEM FOR DATA PROTECTION - Embodiments of the present invention relate to a method and system for data protection. A data protection method comprises: receiving at least one event prediction message from at least one message source, the at least one event prediction message being associated with an event that is predicted to occur in a future period of time; analyzing information, which is relevant to the event, included in the at least one event prediction message, so as to determine a risk level of the event with respect to the data to be protected; and determining a data protection operation at least based on the risk level and a predetermined event handling policy. There is further disclosed a corresponding data protection system. According to the embodiments of the present invention, it is enabled to voluntarily, dynamically, and flexibly handle high-risk events potentially damaging data, thereby better guaranteeing data security. | 06-26-2014 |
20140189419 | METHOD AND APPARATUS FOR PROVIDING COMPUTING RESOURCES - Embodiments of the present invention relate to a method and apparatus for providing computing resources to a user. In one embodiment of the present invention, there is provided a method for providing computing resources to a user, comprising: in response to a request from the user, looking up in a profile repository a profile corresponding to the user's domain information; requesting at least one computing resource associated with the profile; integrating the at least one computing resource into a virtual datacenter; and providing the virtual datacenter to the user; wherein the at least one computing resource is physically deployed in a distributed manner. In one embodiment of the present invention, there is provided an apparatus for providing computing resources to a user. | 07-03-2014 |
20140189857 | METHOD, SYSTEM, AND APPARATUS FOR SECURELY OPERATING COMPUTER - The present invention provides a method, system and apparatus for securely operating a computer. The method comprises: obtaining presence status of an authenticated user, the presence status indicating whether the authenticated user is present in the vicinity of the computer; and triggering security operation in response to that the presence status indicates the authenticated user is absent in the vicinity of the computer. By means of the method, current status of an authenticated user who has logged in can be easily learned, and in turn, corresponding security operation is performed; in addition, when a user is performing sensitive operation, it can be confirmed in real time whether the user is an authenticated user who previously logged in, so that security of operating the computer is improved. | 07-03-2014 |
20140280159 | DATABASE SEARCH - The present disclosure provides a method and apparatus for database search, by grouping data entries based on join conditions between the data entries as set in search conditions; and executing the search based on the grouping of the data entries, and can efficiently and effectively resolve the issues that are common to the existing MapReduce query processing systems, thereby being particularly suitable for big dataset analytics in a large cluster system. | 09-18-2014 |
20150089309 | TROUBLESHOOTING BASED ON LOG SIMILARITY - The present disclosure relates to a method and apparatus for troubleshooting based on log similarity. In one embodiment, there is provided a method for troubleshooting based on log similarity, comprising: extracting log patterns from multiple log files in response to having collected the multiple log files from at least one system with troubles, the log pattern describing a regular expression to which a log message in a log file among the multiple log files conforms; building a pattern repository using the log patterns; mapping each of the multiple log files to an n-dimensional vector based on the pattern repository; and clustering multiple n-dimensional vectors to which each of the multiple log files is mapped into at least one group, wherein each of the at least one group indicates one trouble type of the at least one system. In another embodiment, there is provided a corresponding apparatus. | 03-26-2015 |