Patent application number | Description | Published |
20080263410 | METHOD AND APPARATUS FOR TESTING OF ENTERPRISE SYSTEMS - In a method of virtual user compensation by a test run system of an enterprise system, the termination of a virtual user is identified and a new virtual user is created to compensate for the terminated virtual user. The new virtual user is then assigned to the enterprise system. Rules associated with the conditions of virtual user termination indicate how to compensate for the terminated virtual users. | 10-23-2008 |
20090030878 | SYSTEM AND METHOD FOR CREATING USER-SPECIFIC DIRECTORY - A system and method for generating user-centric directories including analyzing a plurality of relationships of a user. A contact directory for the user is defined based upon the plurality of relationships of the user. | 01-29-2009 |
20090043844 | SYSTEM AND METHOD FOR NAME CONFLICT RESOLUTION - A method of name conflict resolution including analyzing a plurality of relationships of a user. A social network of the user may be defined based upon at least a portion of the plurality of relationships, the social network identifying one or more relationship users. A name conflict may be resolved in a collaborative activity based upon, at least in part, the social network. | 02-12-2009 |
20090043850 | SYSTEM AND METHOD FOR COLLABORATION - A method and computer program product for generating an email message from a first user that solicits a response message. A determination is made concerning whether the response message to the email message is still permitted. If the response message to the email message is still permitted, a second user is allowed to generate the response message. | 02-12-2009 |
20090043851 | SYSTEM AND METHOD FOR COLLABORATION - A method and computer program product for receiving notification of a first user response message concerning an email message received from a sender; receiving notification of a second user response message concerning the email message received from the sender; and providing the first and second users with one or more statistics concerning the email message. | 02-12-2009 |
20090043852 | SYSTEM AND METHOD FOR COLLABORATION - A method and computer program product for receiving an indication of the generation of an email message addressed to one or more recipients. An online collaborative workspace is generated. The online collaborative space is associated with the email message. At least a portion of the email message is posted to the online collaborative workspace. | 02-12-2009 |
20090055236 | SYSTEM AND METHOD FOR EVALUATING LIKELIHOOD OF MEETING ATTENDANCE - A method and computer program product for evaluating the likelihood of meeting attendance including receiving an acceptance to an invitation to a first meeting for a meeting invitee. A first weighting factor is defined for the meeting invitee based upon, at least in part, an anticipated probability of attendance at the first meeting by the meeting invitee. The first weighting factor is associated with the meeting invitee and the first meeting. | 02-26-2009 |
20090094083 | SYSTEM AND METHOD FOR AUTOMATIC MODERATOR DELEGATION - A method and computer program product for receiving an indication of a meeting being scheduled between a plurality of attendees. At least one of the attendees is designated a moderator of the meeting. The actions of the designated moderator are monitored to determine if the designated moderator is capable of performing one or more moderator responsibilities associated with being the designated moderator. If it is determined that the designated moderator is incapable of performing the one or more moderator responsibilities, an alternate moderator chosen from the plurality of attendees is designated. | 04-09-2009 |
20090099896 | SYSTEM AND METHOD FOR WORKFLOW DELINQUENCY REMEDIATION - A system and method for workflow delinquency remediation including defining an activity, and defining a time for the activity. The defined activity and time for the activity may be associated with an email. The activity is scheduled in a first calendar associated with at least one email recipient based upon, at least in part, the defined time for the activity. | 04-16-2009 |
20090100142 | SYSTEM AND METHOD FOR INTERRUPTION MANAGEMENT - A method and computer program product for managing interruptions including defining an interruption control initiation trigger and defining an interruption control release trigger. An interruption control period is initiation based upon, at least in part, the interruption control initiation trigger. The interruption control period is terminated based upon, at least in part, the interruption control release trigger. | 04-16-2009 |
20090100161 | SYSTEM AND METHOD FOR MANAGING COMMUNICATIONS - A method and computer program product for managing interruptions including defining a communication management policy for a plurality of communication channels. Communications on the plurality of communication channels are delivered based upon, at least in part, the communications management policy. Similarly, communications on the plurality of communication channels are rejected based upon, at least in part, the communications management policy. | 04-16-2009 |
20090100346 | SYSTEM AND METHOD FOR VERIFYING ACCESS TO CONTENT - A method and computer program product for receiving an indication of an email being generated for at least one recipient. The email is analyzed to determine if the email includes at least one link to a piece of content on a remote content resource. If the email includes at least one link to a piece of content on a remote content resource, the at least one recipient is analyzed to determine if the at least one recipient has sufficient rights to access the piece of content on the remote content resource. | 04-16-2009 |
20090100428 | RFID SYSTEM AND METHOD - A method and computer program product for obtaining a token identifier from a token device using a token reading system coupled to a local computing device. A determination is made concerning whether the token identifier obtained is associatable with a defined workflow. If the token identifier obtained is associatable with a defined workflow, at least a portion of the defined workflow is executed on the local computing device. | 04-16-2009 |
20090119148 | SYSTEM AND METHOD FOR ENHANCING PRODUCTIVITY - A method and computer program product include defining, by a user, a time template including a plurality of predefined time intervals for scheduling meetings. The time template is applied across a collaborative system. | 05-07-2009 |
20090119368 | SYSTEM AND METHOD FOR GATHERING CONVERSATION INFORMATION - A method and computer program product for receiving a request for conversation information, from a requester, concerning an online user of an instant messaging system. The conversation information concerning the online user is obtained and provided to the requestor. | 05-07-2009 |
20090119370 | SYSTEM AND METHOD FOR DYNAMIC TAGGING IN EMAIL - A method and computer program product for dynamically sharing tags associated with an email including associating one or more tags with an email after the email has been sent. The one or more tags are made accessible to at least a portion of one or more email users. | 05-07-2009 |
20090119600 | SYSTEM AND METHOD FOR EVALUATING RESPONSE PATTERNS - A method and computer program product for evaluating response patterns including monitoring a plurality of interactions of a user. A response pattern of the user is defined based upon, at least in part, the plurality of interactions of the user. A response profile of the user is provided based upon, at least in part, the response pattern. | 05-07-2009 |
20090125817 | SYSTEM AND METHOD FOR SHARING DATA - A method and computer program product for establishing a trust relationship between a first user of a collaboration platform and at least a second user of the collaboration platform. Information concerning calendar-related events for the at least a second user is automatically forwarded to the first user. | 05-14-2009 |
20090132482 | SYSTEM AND METHOD FOR PROVIDING USER-TAILORED VIEWS - A method and computer program product include defining one or more filter criteria based upon, at least in part, an organizational structure. A body of content is filtered based upon, at least in part, the defined filter criteria. At least a portion of the filtered body of content is provided. | 05-21-2009 |
20090168644 | MAINTAINING COMMUNICATION CONTINUITY - A plurality of communication channels are monitored to detect a failed communication channel. In response to detecting the failed communication channel, failover instructions are generated concerning an alternative communication channel. The failover instructions are provided to one or more client electronic devices. | 07-02-2009 |
20090171700 | SYSTEM AND METHOD FOR EVENT SLOT NEGOTIATION - A method and computer program product for receiving a slot request, from a second respondent having a second seniority level, for an original event slot that was previously reserved by a first respondent having a first seniority level. The second seniority level is compared to the first seniority level. If the second seniority level exceeds the first seniority level: the reservation of the original event slot by the first respondent is cancelled, and the event slot request for the original event slot by the second respondent is accepted. | 07-02-2009 |
20090171734 | SYSTEM AND METHOD FOR RESERVING SCHEDULING TIME - A method and computer program product for reserving scheduling time includes defining a reserve time period in a scheduling system for a user. A reserve user group is defined including one or more reserve users, and the reserve user group is associated with the reserve time period. Scheduling permissions are assigned for the reserve time period based upon, at least in part, the associated reserve user group. | 07-02-2009 |
20090171904 | SYSTEM AND METHOD FOR NAME RESOLUTION - A plurality of relationships of a user are analyzed. A social network of the user based upon, at least in part, the plurality of relationships of the user, is analyzed, the social network identifying one or more relationship users. A collaborative user is identified based upon, at least in part, a name input received from the user and the social network of the user. | 07-02-2009 |
20090171941 | ADAPTIVE SEARCHING - A method and computer program product for receiving a search result set including one or more search results, and defining one or more ranking cues based upon, at least in part, ancillary user data. The one or more search results are ranked based upon, at least in part, the one or more ranking cues. The one or more ranked search results are provided to a search user. | 07-02-2009 |
20090172097 | SYSTEM AND METHOD FOR MANAGING CALENDARING EVENTS - An indication of a meeting being scheduled between a plurality of attendees is received. A first one of the attendees is designated an owner of the meeting. Ownership privileges for the meeting are associated with at least a second one of the meeting attendees. The ownership privileges associated with at least a second one of the meeting attendees are associated based upon, at least in part, an organizational structure. | 07-02-2009 |
20090172109 | SYSTEM AND METHOD FOR ENFORCING SINGLE-THREADED CONVERSATIONS - A method and computer program product for enforcing single threaded conversations includes defining a single threaded status for an email chain including one or more emails. If a received email belongs to the email chain, the single threaded status of the email chain is enforced. | 07-02-2009 |
20090172113 | SYSTEM AND METHOD FOR CLIENT-SIDE INTERRUPTION MANAGEMENT - A method and computer program product for determining that a user of a client electronic device is in do-not-interrupt mode. A message directed to the user is routed to a client-based storage queue for subsequent delivery. | 07-02-2009 |
20090172114 | SYSTEM AND METHOD FOR SERVER-SIDE INTERRUPTION MANAGEMENT - A method and computer program product for determining that a user of a client electronic device is in do-not-interrupt mode. A message directed to the user is routed to a server-based storage queue for subsequent delivery. | 07-02-2009 |
20090172116 | MAINTAINING COMMUNICATION CONTINUITY - On a client electronic device, a message in a first format configured to be communicated over a first communication channel. The message in the first format is modified, on the client electronic device, to form a message in a second format, in which the message in the second format is based upon the message in the first format. The message in the second format is transmitted, from the client electronic device, over a second communication channel. | 07-02-2009 |
20090216843 | SYSTEM AND METHOD FOR COLLABORATIVE EMAIL REVIEW - A method and computer program product for enabling a user to compose a draft email. The user is enabled to send the draft email as a draft email for review to one or more specified reviewing recipients. A copy of the draft email is saved. The saved copy of the draft email is configured to be sent to one or more additional recipients as an original email. | 08-27-2009 |
20090249432 | SYSTEM AND METHOD FOR CIRCUMVENTING INSTANT MESSAGING DO-NOT-DISTURB - A method and computer program product for defining one or more authorized users capable of granting do-not-disturb circumvention privileges, and receiving an indicator of a grant of do-not-disturb circumvention privileges to a circumventing user by the one or more authorized users. A do-not-disturb status of an instant messaging user is circumvented based upon, at least in part, the grant of do-not-disturb circumvention privileges. | 10-01-2009 |
20090282104 | SYSTEM AND METHOD FOR INDICATING AVAILABILITY - A method and computer program product for analyzing a plurality of relationships of a user. A social network of the user is defined based upon, at least in part, at least a portion of the plurality of relationships of the user. The social network identifies one or more relationship users. A relationship score is associated with the one or more relationship users. An instant messaging availability status of the user is indicated to the one or more relationship users based upon, at least in part, the relationship score associated with the one or more relationship users. | 11-12-2009 |
20090287793 | MARKUP ELEMENTS IN REFERENCED CONTENT - A method and computer program product for associating one or more markup elements with one or more portions of a piece of content and associating a reference to the piece of content with communication. The reference to the piece of content includes an indicator of the one or more markup elements associated with the one or more portions of the piece of content. The communication is sent to at least one recipient. The reference to the piece of content enables the piece of content, including the one or more markup elements, to be accessed by the recipient. | 11-19-2009 |
20090297135 | SYSTEM AND METHOD FOR MOTION DETECTION ASSISTED PHOTOGRAPHY - A method, computer program product, and camera system detect a change in motion of at least a portion of an object framed in a viewing field of a camera. At least one picture of the object is taken based upon, at least in part, the change in motion of at least a portion of the object if a level of light is at least a predefined threshold level of light. | 12-03-2009 |
20100057732 | SYSTEM AND METHOD FOR IDENTIFYING SOCIAL NETWORK INTERSECTION IN INSTANT MESSAGING - A method and computer program product for identifying one or more instant messaging contacts associated with a first instant messaging contacts list, and identifying one or more instant messaging contacts associated with a second instant messaging contacts list. The one or more instant messaging contacts associated with the first instant messaging contacts list are compared to the one or more instant messaging contacts associated with the second instant messaging contacts list. One or more comparison instant messaging contacts are determined. | 03-04-2010 |
20100077028 | ANNOTATION OF COMMUNICATIONS - A calendar event that is addressed to a plurality of recipients is generated. At least one of the plurality of recipients is designated as a first annotation recipient. A first annotation is associated with the calendar event, the first annotation addressed to the first annotation recipient. | 03-25-2010 |
20100100413 | METHOD AND SYSTEM FOR PRIORITIZING MEETING ATTENDEES - A system for prioritizing meeting attendees based on a scheduling user's perspective in an event scheduling system. The system provides a user interface for a scheduling user that enables them to prioritize individual prospective attendees, or groups of prospective attendees, in a way allows for easier evaluation by the scheduling user of a greater number of potential event times for a desired event, in situations where it may not be possible to establish an acceptable event time across all prospective attendees. The scheduling user can indicate a number N of priority levels, and the disclosed system operates to supply prospective event times relevant to each priority. Accordingly, where a scheduling user has assigned prospective attendees to priorities | 04-22-2010 |
20100106627 | APPLICATION OF COST CONSTRAINTS IN EVENT SCHEDULING - A cost metric is associated with each of a plurality of calendar event parameters of a proposed calendar event. A calendar event cost projection is determined based upon, at least in part, the cost metric associated with each of the plurality of the calendar event parameters. The calendar event cost projection is compared to a calendar event budget. At least one of the plurality of calendar event parameters is selected based upon, at least in part, the comparison of the calendar event cost projection to the calendar event budget. | 04-29-2010 |
20100153500 | COLLABORATIVE EMAIL FILTERING - A first filter input is received from a first recipient of an email including a plurality of recipients. The first filter input is associated with the email. Further, the first filter input is propagated to at least another of the plurality of recipients of the email. | 06-17-2010 |
20100164707 | SYSTEM AND METHOD FOR DISTINGUISHING MESSAGES - A method, computer program product, and computing system for associating a time indicator with a message. The time indicator may be indicative of an urgency of a particular task associated with the message. The message having the time indicator may be displayed at a computing device. Numerous other variations and embodiments are also included within the scope of the present disclosure. | 07-01-2010 |
20100169145 | MANAGING CALENDARING EVENTS - An indication of a meeting being scheduled between a plurality of attendees is received. A first one of the attendees is designated an owner of the meeting. Ownership privileges for the meeting are associated with at least a second one of the meeting attendees. The ownership privileges associated with at least a second one of the meeting attendees are associated based upon, at least in part, a social network defined for the owner of the meeting. | 07-01-2010 |
20100169264 | PREDICTING EMAIL RESPONSE PATTERNS - An email activity pattern of a user is analyzed. A time probability for the user to act on an email sent to the user is determined based upon, at least in part, the email activity pattern of the user. | 07-01-2010 |
20100169379 | SYSTEM AND METHOD FOR CREATING USER-SPECIFIC DIRECTORY - A system and method for accessing a master directory including a master set of contact users, the master directory defining an organizational structure. A contact directory is defined for a user based upon, at least in part, the organizational structure defined within the master directory. The contact directory includes a subset of the contact users. | 07-01-2010 |
20100169421 | SYSTEM AND METHOD FOR INDICATION OF IM TRACKING - A method and computer program product for processing a tracking request from a first user of an instant messaging system concerning the online status of a second user of the instant messaging system. The online status of the second user is monitored. A tracking notice is provided to the second user. The tracking notice informs the second user that the first user is monitoring the online status of the second user. | 07-01-2010 |
20100169429 | SHARING EMAIL - A trust relationship may be established between a first email user and at least a second email user. At least one email message received by the second user is automatically propagated to the first user based upon, at least in part, the trust relationship. | 07-01-2010 |
20100169431 | SYSTEM AND METHOD FOR CIRCUMVENTING INSTANT MESSAGING DO-NOT-DISTURB - A system and method for circumventing a do-not-disturb status of an instant messaging user including defining requesting, from one or more do not disturb circumvention mediators, do-not-disturb status circumvention of an instant messaging user. Circumvention permission for the do-not-disturb status of the instant messaging user is received. The do-not-disturb status of the instant messaging user is circumvented based upon, at least in part, the circumvention permission. | 07-01-2010 |
20100169435 | SYSTEM AND METHOD FOR JOINING A CONVERSATION - A method and computer program product for receiving a join request, from a requestor, to join an online conversation in which an online user of an instant messaging system is participating. A notification is provided to the online user that the requester would like to join the online conversation. | 07-01-2010 |
20100169437 | SYSTEM AND METHOD FOR EMBEDDING A RECORD OF ACTIVITY WITHIN ELECTRONIC MESSAGES - An indication of a creation of an electronic message is received. An activity report is generated in response to, at least in part, the indication, wherein at least a portion of the activity report is based, at least in part, upon a determined activity level of a computing system. The activity report is associated with the electronic message. | 07-01-2010 |
20100169438 | SYSTEM AND METHOD FOR CIRCUMVENTING INSTANT MESSAGING DO-NOT-DISTURB - A system and method for circumventing a do-not-disturb status of an instant messaging user including defining a trusted user. A do-not-disturb status of an instant messaging user is identified. The trusted user is allowed to circumvent the do-not-disturb status of the instant messaging user. | 07-01-2010 |
20100169439 | SYSTEM AND METHOD FOR ALLOWING ACCESS TO CONTENT - A method, computer program product, and computing system for receiving an indication of an email being generated by a composer for at least one recipient. The email includes a link to a piece of content on a remote resource and the at least one recipient does not have sufficient rights to access the remote resource. The recipient may be allowed to access the remote resource via the link using the rights of the composer. | 07-01-2010 |
20100169440 | SYSTEM AND METHOD FOR CACHING LINKED EMAIL DATA FOR OFFLINE USE - A method, computer program product, and computing system for receiving an indication of a data caching request. A local copy of a piece of remote content that is defined by a link within an email is cached onto an accessible storage device. The remote content is stored on a remote resource. | 07-01-2010 |
20100169820 | SYSTEM AND METHOD FOR CHANGING SYSTEM MODES - A method, computer program product, and computing system for providing a graphical user interface via an operating system. The graphical user interface may be configured to permit a user to define a plurality of modes, one of the modes being a current mode. The method may also include permitting a user to select an updated mode of the plurality of modes, the updated mode being different from the current mode. The computer-implemented method may further include transmitting a message indicating that the updated mode has been selected to a configuration interface associated with at least one application running on the operating system. Numerous other variations and embodiments are also included within the scope of the present disclosure. | 07-01-2010 |
20100215048 | DYNAMIC BRIDGE FOR OBJECT TRANSFER - A request for a first dynamic bridge end is received at a first device. A capability for a second dynamic bridge end is transmitted to a second device. At least one of the first dynamic bridge end and the second dynamic bridge end have a movable end point location. The first dynamic bridge end and the second dynamic bridge end create a path for transmission of an object. | 08-26-2010 |
20100241638 | SORTING CONTACTS - A method, computer program product, and computing system for sorting contacts is provided. The method may include sorting a group of contacts within an address field of a message based upon, at least in part, a selected hierarchy. The method may also include displaying said group of contacts at a computing device according to said selected hierarchy. Of course, numerous other operations may be included without departing from the scope of this disclosure. | 09-23-2010 |
20100250686 | PROPAGATION CONTROL SYSTEM AND METHOD - An email message that is addressed to a plurality of recipients is defined on a first client electronic device. A first set of downstream response rights is assigned, on the first client electronic device, to a first recipient chosen from the plurality of recipients. A second set of downstream response rights is assigned, on the first client electronic device, to a second recipient chosen from the plurality of recipients. The second set of downstream response rights is different from the first set of downstream response rights. | 09-30-2010 |
20100273459 | LOCATION-ORIENTED SERVICES - A location of a first mobile device associated with a first user is determined, and a location of a second mobile device associated with a second user is determined. A relationship between the first user and the second user is determined, and a proximity of the first mobile device relative to the second mobile device is determined. A location-oriented data service is provided to at least one of the first mobile device and the second mobile device. | 10-28-2010 |
20100275021 | DEFINING ACCESS RIGHTS TO CONTENT - A portion of text associated with a message intended for a group of recipients is encrypted at a computing device. The portion of text may include less than an entirety of the message. Access to the portion of text may be restricted for a first subset of the group of recipients and allowed for a second subset of the group of recipients. | 10-28-2010 |
20100299393 | METHOD AND SYSTEM FOR DETECTING AND HANDLING MESSAGE COLLISIONS IN AN INSTANT MESSAGING SYSTEM - Collisions are detected between multiple instant messages that are sent to a given user at the same time. In response to detecting a collision, the sending users are put into a real-time, on-line negotiation that enables the sending users to determine among themselves whose instant message will be delivered next to the receiving user. This allows the sending users to make a determination of which message is most important based on their relative needs at the time. A collaborative communication session, such as a group chat, is initiated for the negotiating sending users so that they can exchange information regarding the purposes of their messages. Based on the results of this on-line negotiation between message senders, a limited number (e.g. one) of the colliding messages are next delivered to the receiving user. | 11-25-2010 |
20110010381 | IDENTIFYING CONTACTS - The present disclosure may include receiving a query from a computing device at a server having a database, the query identifying a desired attribute. The present disclosure may also include searching the database to identify contact information for at least one individual having the attribute corresponding to the query. The attribute may include at least one of skills, expertise, product, organization, geography and language The contact information may be transmitted to the computing device via an electronic message identifying the contact information. | 01-13-2011 |
20110047222 | RETROSPECTIVE CHANGING OF PREVIOUSLY SENT MESSAGES - Functionality can be implemented in email applications to allow sent messages to be updated, even if the sent messages have been read. When a request to update a sent message is received, a message update unit can update information in the message according to the notification. The message update unit can notify a recipient that the message was updated, and can indicate changed information in the sent message. The message update unit can also determine if the sent message has been forwarded, and forward the update notification to other recipients. | 02-24-2011 |
20110119524 | Maintaining Communication Continuity - A computer program product includes a computer usable memory, storage medium or physical medium having computer usable program code embodied therewith, the computer usable program code including: | 05-19-2011 |
20110161507 | METHOD AND SYSTEM FOR TIME-LIMITATION SETTINGS IN COMMUNICATION SESSIONS - A method and computer program product includes initiating an instant messaging session on one or more communication devices. A first time-limitation setting for the instant messaging session based upon a user identification may be received. The first time-limitation setting may represent a maximum duration for the instant messaging session. A second time-limitation setting for the instant messaging session based upon the user identification may also be received. The second time-limitation setting may represent a minimum time between one or more instant messaging sessions. The instant messaging session may be terminated if the duration of the instant messaging session exceeds the first time-limitation setting. A subsequent instant messaging session may be prevented if the time between the instant messaging session and the subsequent communication does not exceed the second time-limitation setting. | 06-30-2011 |
20120004940 | Enhanced Management of a Web Conferencing Server - A method for enhanced management of a web conference server includes evaluation a web conference server to ascertain resources of the web conference server. The resources of the web conferencing server are partitioned into rooms, each room having an allocated portion of the resources of the web conferencing server and at least one room providing different capabilities from other rooms hosted on the web conferencing server. Access to the rooms is provided based on at least one user criterion. | 01-05-2012 |
20120004942 | Conflict Resolution in a Computerized Calendaring System - Conflict resolution in a computerized calendaring system executed by a processor includes: with the processor, receiving a request to schedule a new event that conflicts with a previously scheduled event; determining with the processor that the previously scheduled event has priority over the new event based on historical event data; and imposing with the processor a constraint on scheduling the new event according to a defined priority policy. | 01-05-2012 |
20120166245 | SYSTEM AND METHOD FOR AUTOMATIC MODERATOR DELEGATION - A method and computer program product for receiving an indication of a meeting being scheduled between a plurality of attendees. At least one of the attendees is designated a moderator of the meeting. The actions of the designated moderator are monitored to determine if the designated moderator is capable of performing one or more moderator responsibilities associated with being the designated moderator. If it is determined that the designated moderator is incapable of performing the one or more moderator responsibilities, an alternate moderator chosen from the plurality of attendees is designated. | 06-28-2012 |
20120173621 | MANAGING DELIVERY OF ELECTRONIC MEETING CONTENT - A first portion of electronic meeting content is transmitted to a first client computing device. The first portion of the electronic meeting content configured to provide a first content resolution that is less than a full content resolution. A second portion of the electronic meeting content is transmitted to the first client computing device. The second portion of the electronic meeting content configured to provide a second content resolution that is greater than the first content resolution. The second portion of the electronic meeting content combined with the first portion of the electronic meeting content provides progressive refinement of electronic meeting content transmitted to the first client computing device. | 07-05-2012 |
20120173624 | INTEREST-BASED MEETING SUMMARIZATION - A method, computer program product, and system for summarization are described. A method may comprise associating one or more first summary tags with one or more portions of a meeting, based upon, at least in part, a first interest level corresponding to a first user associated with the meeting. The method may further comprise associating one or more second summary tags with the one or more portions of the meeting, based upon, at least in part, a second interest level corresponding to a second user associated with the meeting. The method may also comprise generating a first summary of the one or more portions of the meeting, based upon, at least in part, the one or more first summary tags, and may additionally comprise generating a second summary of the one or more portions of the meeting, based upon, at least in part, the one or more second summary tags. | 07-05-2012 |
20120173636 | CREATING IMPLICIT INSTANT MESSAGING CONTACT LIST GROUPS - One or more interactions of a user are monitored. The one or more interactions are analyzed to determine a plurality of intersecting interaction users. An implicit instant messaging contact list group is created for the user. The implicit instant messaging contact list group includes at least a portion of the plurality of intersecting interaction users. | 07-05-2012 |
20120185534 | DETERMINING MEETING ATTENDEE READINESS - Status information associated with at least one application associated with a meeting invitee is detected. An estimated arrival time of the meeting invitee to a meeting is determined based upon, at least in part, the status information. The estimated arrival time is provided to at least another invitee of the meeting. | 07-19-2012 |
20120191782 | Online Location Sharing Through an Internet Service Search Engine - Online location sharing through an internet service search engine includes: receiving in a server a query from a first user, the query identifying a second user; querying multiple internet services with the server over a network for real-time information regarding the second user; and providing a consolidated view of responses received from the plurality of internet services to the first user with the server, the server being authorized by the second user to receive all information relevant to the second user contained in the responses; wherein the consolidated view of responses indicates an online location of the second user. | 07-26-2012 |
20120239768 | CONTACTING AN UNAVAILABLE USER THROUGH A PROXY USING INSTANT MESSAGING - Described are systems and methods for locating a user at an event. According to various embodiments of the methods, authorization is received from the user to locate the user at the event. A radio frequency identification (RFID) tag of the user is tracked if the user is unavailable for instant messaging communication. An instant message communication directed to the user is received. A determination is made that a second user has a predetermined relationship with a sender of the instant message and determining that a communication device of the second user detects the RFID tag of the user. A communication is sent comprising a message for the user to the communication device of the second user. | 09-20-2012 |
20120246237 | MANAGING DELIVERY OF ELECTRONIC MEETING CONTENT - A first portion of electronic meeting content is transmitted to a first client computing device. The first portion of the electronic meeting content configured to provide a first content resolution that is less than a full content resolution. A second portion of the electronic meeting content is transmitted to the first client computing device. The second portion of the electronic meeting content configured to provide a second content resolution that is greater than the first content resolution. The second portion of the electronic meeting content combined with the first portion of the electronic meeting content provides progressive refinement of electronic meeting content transmitted to the first client computing device. | 09-27-2012 |
20120284640 | DYNAMIC E-MEETING SUMMARIZATION - A method, computer program product, and system for dynamic e-meeting summarization is described. A method may comprise monitoring behavior of an e-meeting participant and determining one or more portions of an e-meeting to summarize for the e-meeting participant based upon, at least in part, the behavior of the e-meeting participant. The method may further comprise determining a summary-content time-frame for the e-meeting participant based upon, at least in part, the one or more portions of the e-meeting to summarize for the e-meeting participant, the summary-content time-frame corresponding to an amount of time for the e-meeting participant to consume a summary of the e-meeting. The method may additionally comprise generating, during the e-meeting, the summary of the e-meeting in accordance with the summary-content time-frame for the e-meeting participant, the summary of the e-meeting based upon, at least in part, the one or more portions of the e-meeting. | 11-08-2012 |
20120287827 | PRIVATE CHANNELS IN UNIFIED TELEPHONY APPLICATIONS - A method, computer program product, and system for private channels in unified telephony applications is described. A method may comprise allowing a unified telephony meeting moderator to define one or more private audio channel preferences for establishing a private audio channel and for providing a communication over the private audio channel during a unified telephony meeting, wherein the communication over the private audio channel is separate from a communication over a main audio channel of the unified telephony meeting. The method may further comprise establishing the private audio channel between the unified telephony meeting moderator and a first unified telephony meeting participant based upon, at least in part, the one or more private audio channel preferences for establishing the private audio channel. The method may additionally comprise providing the communication over the private audio channel during the unified telephony meeting. | 11-15-2012 |
20120300646 | VOICE OVER INTERNET PROTOCOL (VOIP) SESSION QUALITY - A method, computer program product, and system for VoIP session quality is described. A method may comprise allowing a user to define a session quality threshold for a Voice-over-Internet-Protocol (VoIP) session of a VoIP conference, the session quality threshold corresponding to a session quality characteristic of the VoIP session. The method may further comprise determining a session quality value for the session quality characteristic of the VoIP session. The method may additionally comprise determining if the session quality value for the session quality characteristic of the VoIP session is unacceptable based upon, at least in part, the session quality threshold that corresponds to the session quality characteristic of the VoIP session. The method may also comprise, in response to determining that the session quality value is unacceptable, initiating one or more predefined session quality actions. | 11-29-2012 |
20120300658 | VOICE OVER INTERNET PROTOCOL (VOIP) SESSION QUALITY - A method, computer program product, and system for VoIP session quality is described. A method may comprise allowing a user to define a session quality threshold for a Voice-over-Internet-Protocol (VoIP) session of a VoIP conference, the session quality threshold corresponding to a session quality characteristic of the VoIP session. The method may further comprise determining a session quality value for the session quality characteristic of the VoIP session. The method may additionally comprise determining if the session quality value for the session quality characteristic of the VoIP session is unacceptable based upon, at least in part, the session quality threshold that corresponds to the session quality characteristic of the VoIP session. The method may also comprise, in response to determining that the session quality value is unacceptable, initiating one or more predefined session quality actions. | 11-29-2012 |
20120317296 | ASSOCIATING COMMUNICATIONS IN COLLABORATION SESSIONS - A method, computer program product, and system for associating communications in collaboration sessions is described. A method may comprise displaying, via one or more computing devices, a document accessible to one or more collaborators of a first collaboration session. The method may further comprise associating, via the one or more computing devices, a first communication session of the first collaboration session with a first portion of the document. The method may additionally comprise indicating, via the one or more computing devices, the association between the first communication session of the first collaboration session and the first portion of the document. | 12-13-2012 |
20130007123 | REDACTING CONTENT IN ONLINE MEETINGS - A method, computer program product, and system for redacting content in online meetings is described. A method may comprise receiving, via one or more computing devices, a selected portion of content to redact in a first online meeting. The method may further comprise determining, via the one or more computing devices, if a participant of the first online meeting is in an un-trusted location. The method may additionally comprise, in response to determining that the participant of the first online meeting is in the un-trusted location, redacting, via the one or more computing devices, the selected portion of content from content available to the participant in the first online meeting. | 01-03-2013 |
20130021907 | METHOD AND SYSTEM FOR COMMUNICATION SESSIONS - A method and computer program product includes calculating a score for one or more communication sessions on a communication device, associating the score with the one or more communication sessions, and measuring a performance metric on the communication device. The performance metric may be indicative of a load on the communication device, and may be caused, at least in part, by the one or more communication sessions. If the performance metric on the communication device falls outside an acceptable value, a number of participants in at least one of the one or more communication sessions may be reduced based on the score associated with the at least one of the one or more communication sessions. | 01-24-2013 |
20130024534 | SHARING EMAIL - A trust relationship may be established between a first email user and at least a second email user. At least one email message received by the second user is automatically propagated to the first user based upon, at least in part, the trust relationship. | 01-24-2013 |
20130060849 | INJECTING CONTENT IN COLLABORATION SESSIONS - A method, computer program product, and system for injecting content in collaboration sessions is described. A method may comprise receiving, via one or more computing devices, a request from a third party to inject content into a collaboration session between two or more users. The method may further comprise monitoring, via the one or more computing devices, one or more communication platforms to detect a qualifying event associated with the request from the third party to inject the content into the collaboration session between the two or more users. The method may additionally comprise, in response, at least in part, to detecting the qualifying event associated with the request from the third party to inject the content into the collaboration session between the two or more users, injecting, via the one or more computing devices, the content into the collaboration session between the two or more users. | 03-07-2013 |
20130117018 | VOICE CONTENT TRANSCRIPTION DURING COLLABORATION SESSIONS - A method, computer program product, and system for voice content transcription during collaboration sessions is described. A method may comprise receiving an indication to provide one or more real-time voice content-to-text content transcriptions to a first collaboration session participant. The one or more real-time voice content-to-text content transcriptions may correspond to voice content of a second collaboration session participant in one or more collaboration sessions including the first collaboration session participant and the second collaboration session participant. The method may additionally comprise defining a preference for the first collaboration session participant to receive the one or more real-time voice content-to-text content transcriptions corresponding to the voice content of the second collaboration session participant in the one or more collaboration sessions including the first collaboration session participant and the second collaboration session participant based upon, at least in part, the indication. | 05-09-2013 |
20130117407 | EMERGENCY SERVER ACCESS FOR OFFLINE USERS - A method and system for emergency server access to offline users may include one or more computing devices receiving a request for offline access of data. The request for offline access of data may contain information to identify the offline user and specific data. An action to provide the specific data may be determined responsive to the identification of the offline user. The action may be executed responsive to the determination. The specific data may be transmitted. | 05-09-2013 |
20130151601 | SYSTEM AND METHOD FOR COMBINED MEETING RECORDING - Systems and methods for generating a recording of a meeting including receiving a respective recording of a meeting from each of a plurality of client devices. A preferred quality recording associated with each of a plurality of meeting portions is identified. The preferred quality recording associated with each of the plurality of meeting portions may be autonomically combined into a single recording representative of the meeting. | 06-13-2013 |
20130151614 | SYSTEM AND METHOD FOR COMBINED MEETING RECORDING - Systems and methods for generating a recording of a meeting including receiving a respective recording of a meeting from each of a plurality of client devices. A preferred quality recording associated with each of a plurality of meeting portions is identified. The preferred quality recording associated with each of the plurality of meeting portions may be autonomically combined into a single recording representative of the meeting. | 06-13-2013 |
20130170341 | SYSTEM AND METHOD FOR ESTABLISHING A VOICE OVER IP SESSION - A method, computer program product, and computer system for establishing a Voice over IP (VoIP) session. One or more computing devices initiate the VoIP session between a plurality of devices. A first communication channel is established as an active channel for a first computing device of the plurality of devices, where the active channel is fully enabled for use by the first computing device. A second communication channel is established as a passive channel for the first computing device while maintaining the active channel, where the passive channel is at least partially enabled for use by the first computing device. | 07-04-2013 |
20130170487 | SYSTEM AND METHOD FOR ESTABLISHING A VOICE OVER IP SESSION - A method, computer program product, and computer system for establishing a Voice over IP (VoIP) session. One or more computing devices initiate the VoIP session between a plurality of devices. A first communication channel is established as an active channel for a first computing device of the plurality of devices, where the active channel is fully enabled for use by the first computing device. A second communication channel is established as a passive channel for the first computing device while maintaining the active channel, where the passive channel is at least partially enabled for use by the first computing device. | 07-04-2013 |
20130191311 | OPTIMIZING ELECTRONIC COMMUNICATION CHANNELS - A method, computer program product, and system for electronic communication is described. A first unified telephony session is selected. A first arbitrator associated with the first session is selected. A first set of participants associated with the first session is selected. The first arbitrator is directed to act as a proxy connection for a first channel associated with the first set of participants. | 07-25-2013 |
20130191452 | E-MEETING SUMMARIES - A method, computer program product, and system for determining a custom summary of a web conference is described. A first input associated with a first portion of a web conference is received. A first content associated with the web conference is selected based upon, at least in part, the first input. A custom summary of the web conference is determined based upon, at least in part, the selected first content and a relation associated with a socially-connected group. | 07-25-2013 |
20130191546 | OPTIMIZING ELECTRONIC COMMUNICATION CHANNELS - A method, computer program product, and system for electronic communication is described. A first unified telephony session is selected. A first arbitrator associated with the first session is selected. A first set of participants associated with the first session is selected. The first arbitrator is directed to act as a proxy connection for a first channel associated with the first set of participants. | 07-25-2013 |
20130198295 | SYSTEM AND METHOD FOR MESSAGE STATUS DETERMINATION - A method, computer program product, and computer system for processing a status request received from a requester concerning an electronic message addressed from a sender to a recipient. A probable route between the sender and the recipient for the electronic message is predicted. A message status for the electronic message is determined from one or more status indicators based at least in part upon the probable route. | 08-01-2013 |
20130227025 | E-MEETING SUMMARIES - A method, computer program product, and system for determining a custom summary of a web conference is described. A first input associated with a first portion of a web conference is received. A first content associated with the web conference is selected based upon, at least in part, the first input. A custom summary of the web conference is determined based upon, at least in part, the selected first content and a relation associated with a socially-connected group. | 08-29-2013 |
20130266125 | SOCIAL QUALITY-OF-SERVICE DATABASE - A method, computer program product, and system for a quality-of-service history database is described. Quality-of-service information associated with a first participant in a first electronic call is determined. The quality-of-service information is stored in a quality-of-service history database. A likelihood of quality-of-service issues associated with a second electronic call is determined, wherein determining the likelihood of quality-of-service issues includes mining the quality-of-service history database. | 10-10-2013 |
20130279325 | QUALITY OF SERVICE PREDICTION AND CALL FAILOVER - A method, computer program product, and system for a quality-of-service history database is described. One or more characteristics of an electronic call are monitored. A current quality-of-service score is determined, based upon, at least in part, the one or more characteristics. A predicted quality-of-service score is determined based upon, at least in part, one or more of the current quality-of-service score and the one or more characteristics, wherein the predicted quality-of-service score is associated with one or more future times. A failover connection associated with the electronic call is provided. A current connection associated with the electronic call is replaced with the failover connection based upon, at least in part, one or more of the predicted quality-of-service score and a threshold quality-of-service score. | 10-24-2013 |
20130279326 | QUALITY OF SERVICE PREDICTION AND CALL FAILOVER - A method, computer program product, and system for a quality-of-service history database is described. One or more characteristics of an electronic call are monitored. A current quality-of-service score is determined, based upon, at least in part, the one or more characteristics. A predicted quality-of-service score is determined based upon, at least in part, one or more of the current quality-of-service score and the one or more characteristics, wherein the predicted quality-of-service score is associated with one or more future times. A failover connection associated with the electronic call is provided. A current connection associated with the electronic call is replaced with the failover connection based upon, at least in part, one or more of the predicted quality-of-service score and a threshold quality-of-service score. | 10-24-2013 |
20130297707 | ENABLING AND SUPPORTING A PRESENCE SERVER CACHE - A method, computer program product, and computer system for enabling and supporting a presence server cache are described herein. A presence server cache may receive a plurality of requests to poll a status of a contact from a plurality of clients. The presence server cache may determine the status of the contact. If the status of the contact is unavailable at the presence server cache, the presence server cache may transmit a request for the status of the contact to a presence server. The presence server cache may transmit the status of the contact of the user to the plurality of clients. | 11-07-2013 |
20130297708 | ENABLING AND SUPPORTING A PRESENCE SERVER CACHE - A method, computer program product, and computer system for enabling and supporting a presence server cache are described herein. A presence server cache may receive a plurality of requests to poll a status of a contact from a plurality of clients. The presence server cache may determine the status of the contact. If the status of the contact is unavailable at the presence server cache, the presence server cache may transmit a request for the status of the contact to a presence server. The presence server cache may transmit the status of the contact of the user to the plurality of clients. | 11-07-2013 |
20130301809 | INFERRING QUALITY IN UT CALLS BASED ON REAL-TIME BI-DIRECTIONAL EXPLOITATION OF A FULL REFERENCE ALGORITHM - A method, computer program product, and computer system for inferring quality of unified telephony calls based on real-time bi-directional exploitation of a full reference algorithm. A client copy of an audio file may be received from a client device associated with a unified telephony call. The client copy of the audio file may be compared to a local copy of the audio file using a reference algorithm. A quality of service associated with the client device may be determined based upon, at least in part, a difference between the client copy of the audio file and the local copy of the audio file. | 11-14-2013 |
20130301810 | INFERRING QUALITY IN UT CALLS BASED ON REAL-TIME BI-DIRECTIONAL EXPLOITATION OF A FULL REFERENCE ALGORITHM - A method, computer program product, and computer system for inferring quality of unified telephony calls based on real-time bi-directional exploitation of a full reference algorithm. A client copy of an audio file may be received from a client device associated with a unified telephony call. The client copy of the audio file may be compared to a local copy of the audio file using a reference algorithm. A quality of service associated with the client device may be determined based upon, at least in part, a difference between the client copy of the audio file and the local copy of the audio file. | 11-14-2013 |
20130304848 | End User QoS Selection - A method, computer program product, and computer system for receiving, at a remote computer device, a response time goal selected by an end user. The response time goal includes an interval when a next payload is to be received at a local computer device from the remote computer device. The remote computer device dynamically adjusts content of the next payload to be delivered to the local computer device based on the response time goal selected by the end user to allow the content of the next payload to be received at the local computer device within the response time goal selected by the end user. | 11-14-2013 |
20130339007 | ENHANCING COMPREHENSION IN VOICE COMMUNICATIONS - Embodiments herein include receiving a request to modify an audio characteristic associated with a first user for a voice communication system. One or more suggested modified audio characteristics may be provided for the first user, based on, at least in part, one or more audio preferences established by another user. An input of one or more modified audio characteristics may be received for the first user for the voice communication system. A user-specific audio preference may be associated with the first user for voice communications on the voice communication system, the user-specific audio preference including the one or more modified audio characteristics. | 12-19-2013 |
20140003595 | MANAGING VOICE COLLISION IN MULTI-PARTY COMMUNICATIONS | 01-02-2014 |
20140006491 | ANNOTATING ELECTRONIC PRESENTATION | 01-02-2014 |
20140007245 | ENFORCING E-MEETING ATTENDEE GUIDELINES | 01-02-2014 |
20140067101 | FACILITATING COMPREHENSION IN COMMUNICATION SYSTEMS - A method, computer program product, and computer system for receiving information from a first computing device, the information including digital audio data, the information sent to a second computing device by the first computing device. The information is received from the second computing device. A discrepancy between at least a portion of the information received from the first computing device and at least a portion of the information received from the second computing device is identified in real-time. At least a portion of the discrepancy is corrected in real-time for replaying at least the portion of the discrepancy at the second computing device. | 03-06-2014 |
20140164527 | EXPERT AVAILABILITY IDENTIFICATION - A method, computer program product, and system for identifying experts is described. An indication of a subject matter area associated with a user is received. A list of experts regarding the subject matter area is determined based upon, at least in part, identifying one or more members included in one or more contact rosters associated with the user. A set of experts, included in the list of experts, that are available for instant messaging communication, is identified. A portion of the list of experts is provided to the user in the context of an instant messaging application associated with the user. | 06-12-2014 |
20140177480 | DETERMINING THE AVAILABILITY OF PARTICIPANTS ON AN ELECTRONIC CALL - A method, computer program product, and system for determining the availability of participants on a communication session is described. According to an embodiment, a method for determining a participant's availability may include receiving status information associated with a first user participating in a unified telephony call, the status information indicative of an availability of the first user. The method may also include determining an availability status for the first user based on, at least in part, the status information. The method may further include providing, by the one or more computing devices, a status indicator associated with the first user to at least a second user participating in the unified telephony call based on the availability status for the first user. | 06-26-2014 |
20140189529 | DELIVERING ELECTRONIC MEETING CONTENT - A method, computer program product, and system for delivering electronic meeting content is described. An electronic meeting is associated with a calendar appointment. Content associated with the electronic meeting is identified. A portion of the content is provided to a computing device associated with a user based upon, at least in part, receiving an indication that the user intends to participate in the electronic meeting, wherein the indication is associated with the calendar appointment | 07-03-2014 |