Patent application number | Description | Published |
20090271240 | METHOD AND SYSTEM FOR STRATEGIC HEADCOUNT PLANNING WITH OPERATIONAL TRANSITION MANAGEMENT OF WORKFORCE - A method and system are disclosed for planning a workforce headcount for a given business process. The method comprises the steps of providing as inputs, i) productivity ramp-ups to model the level of experience and to measure the performance of both new hires and current employees, and ii) industry/market attrition rates for employees; and performing an evaluation, using said inputs, of at least one given management objective. On the basis of this evaluation, a future hiring and transition plan is provided for the given business process for a defined period of time. In the preferred embodiment of the invention, uncertainty is associated with one or more of the inputs, and the future hiring and transition plan is provided by using stochastic programming to model the uncertainty associated with at least one of said one or more of the inputs. | 10-29-2009 |
20100036690 | SERVICE SCHEDULING - Techniques for scheduling one or more services are provided. The techniques include obtaining customer information, obtaining one or more service characteristics for each of the one or more services, and using the customer information and the one or more service characteristics to schedule the one or more services. | 02-11-2010 |
20110106711 | DECISION SUPPORT SYSTEM AND METHOD FOR DISTRIBUTED DECISION MAKING FOR OPTIMAL HUMAN RESOURCE DEPLOYMENT - A decision support tool which takes a high-level view of supply and demand in the realm of labor resources and produces globally-optimal recommendations for assignment of practitioners to open seats. These assignments preferably optimize a utility function composed of different business metrics and can be customizable for different organizations and priorities. | 05-05-2011 |
20110213730 | GOAL PROGRAMMING APPROACH FOR OPTIMAL BUDGET ALLOCATION FOR NATIONAL ANALYSIS OF WILDLAND FIRE MANAGEMENT - A method for allocating resources in a business model includes determining a plurality of goals for a specified business problem. A plurality of data parameters are extracted from the goals into a computer program and read by a computer. The data parameters represent each of the goals. The data parameters are analyzed to develop a problem set representing the data parameters. Target criteria are input into the computer program, and the target criteria relates to each of the goals and may include prioritizing and/or attributing a weight to each goal. A solution instruction set is developed using the target criteria and the problem set. A solution model is developed from the solution instruction set. The steps of inputting target criteria, developing the solution instruction set, and developing the solution model are repeated to develop additional solution models and an optimal solution model can ultimately be selected. | 09-01-2011 |
Patent application number | Description | Published |
20090204460 | Method and System For Workforce Optimization - A method, system and computer program product for workforce optimization in a service oriented industry, the method comprising planning and executing a business scheme which include providing as input business planning parameters relevant to the business scheme; developing a business plan to execute the business scheme based on the business planning parameters; identifying and allocating relevant resources for executing the business plan; intimating the identified resources with the plan to execute the business scheme. | 08-13-2009 |
20090204461 | METHOD AND SYSTEM FOR WORKFORCE OPTIMIZATION - A system for workforce optimization in a service oriented industry, the system comprising a workforce optimization unit configured for planning and executing a business scheme which include providing as input business planning parameters relevant to the business scheme; developing a business plan to execute the business scheme based on the business planning parameters; identifying and allocating relevant resources for executing the business plan; intimating the identified resources with the plan to execute the business scheme. | 08-13-2009 |
20110161470 | Method, System and Computer Program Product for Server Selection, Application Placement and Consolidation Planning of Information Technology Systems - A plurality of application profiles are obtained, for a plurality of applications. Each of the profiles specifies a list of resources, and requirements for each of the resources, associated with a corresponding one of the applications. Specification of a plurality of constraints associated with the applications is facilitated, as is obtaining a plurality of cost models associated with at least two different kinds of servers on which the applications are to run. A recommended server configuration is generated for running the applications, by formulating and solving a bin packing problem. Each of the at least two different kinds of servers is treated as a bin of a different size, based on its capacity, and has an acquisition cost associated therewith. The size is substantially equal to a corresponding one of the resource requirement as given by a corresponding one of the application profiles. Each of the applications is treated as an item, with an associated size, to be packed into the bins. The bin packing problem develops the recommended server configuration based on reducing a total acquisition cost while satisfying the constraints and the sizes of the applications. | 06-30-2011 |
20130006692 | SYSTEMS AND METHODS FOR REAL TIME TRANSFORMATION OF RETAIL BANK BRANCH OPERATIONS - Methods and arrangements for generating process recommendations. Customer information is assimilated, the customer information including a number of present customers. An efficiency matrix is assimilated, which indicates efficiency for each of a plurality of actual resources with respect to each of a plurality of services. At least one hypothetical resource is created, which incorporates a best efficiency from among the actual resources with respect to each of the plurality of services, and a scheduling policy is assimilated. A customer queue is generated with respect to each hypothetical resource and in accordance with the at least one scheduling policy. Each hypothetical resource is mapped to each actual resource and a minimum parameter increase from among pairs comprising a hypothetical resource and an actual resource is determined. | 01-03-2013 |