Patent application number | Description | Published |
20090030747 | System and Method for Allocating Replacement Vehicle Rental Costs Using a Virtual Bank of Repair Facility Credits - Systems and methods for managing a virtual bank of repair facility credits are disclosed. Various operations for adding and subtracting credits from a repair facility virtual bank account are disclosed. Adjustments to credit totals can be based on repair facility performance with regard to an individual vehicle repair or a plurality of vehicle repairs. | 01-29-2009 |
20100023352 | System and Method for Improved Information Sharing by Repair Facilities for Managing Rental Vehicle Reservations - A method and system are disclosed for managing a rental vehicle reservation wherein the need for reservation managers to follow-up with repair facilities to gain additional information about repair work to disabled vehicles can be greatly reduced if not eliminated. Upon receipt of an update from a repair facility as to repair work for a disabled vehicle that pertains to a replacement rental vehicle reservation, an appropriate set of follow-up questions is directed to the repair facility by automated processes without the need for human intervention by the reservation manager. Furthermore, to support flexibility with respect to different informational needs by different purchasers of replacement rental vehicle services, the set of follow-ups questions that is selected and directed to repair facilities can vary based on a number of parameters. | 01-28-2010 |
20120197672 | System and Method for Improved Rental Vehicle Reservation Management - A method and system are disclosed for managing a rental vehicle reservation based at least in part on automated processing of vehicle repair data corresponding to a disabled vehicle that is related to the rental vehicle reservation. A preferred method and system can also automatically schedule a callback reminder for the rental vehicle reservation based at least in part on the received vehicle repair data. | 08-02-2012 |
20120203580 | Method and Apparatus for Tracking Repair Facility Performance for Repairs Relating to Replacement Rental Vehicle Transactions - Systems and methods for tracking repair facility performance in a replacement rental vehicle context are disclosed. Various operations for adding and subtracting credits from a repair facility virtual bank account are disclosed. Adjustments to credit totals can be based on repair facility performance with regard to an individual vehicle repair or a plurality of vehicle repairs. | 08-09-2012 |
20120203581 | System and Method for Improved Rental Vehicle Reservation Management - A method and system are disclosed for managing a rental vehicle reservation based at least in part on automated processing of vehicle repair data corresponding to a disabled vehicle that is related to the rental vehicle reservation. For example, a preferred method and system can automatically compute from the vehicle repair data an amount of time that is likely to be needed by a repair facility to complete repairs to the disabled vehicle, which in turn can drive more accurate management of an authorization period for the rental vehicle reservation. | 08-09-2012 |
20120203582 | System and Method for Improved Rental Vehicle Reservation Management - A method and system are disclosed for managing a rental vehicle reservation based at least in part on automated processing of vehicle repair data corresponding to a disabled vehicle that is related to the rental vehicle reservation. For example, a preferred method and system can automatically compute from the vehicle repair data an amount of time that is likely to be needed by a repair facility to complete repairs to the disabled vehicle, which in turn can drive more accurate management of an authorization period for the rental vehicle reservation. | 08-09-2012 |
20130238373 | Method and Apparatus for Tracking Repair Facility Performance for Repairs Relating to Replacement Rental Vehicle Transactions - Systems and methods for tracking repair facility performance in a replacement rental vehicle context are disclosed. Aggregate data that is indicative of a repair performance quality by the repair facility with respect to a plurality of disabled vehicles that are associated with a plurality of replacement rental vehicle reservations can be computed, and a determination can then be made based on this computed aggregate data as to whether the repair facility has satisfied a benchmark. | 09-12-2013 |
20140095228 | System and Method for Improved Rental Vehicle Reservation Management - A method and system are disclosed for managing a rental vehicle reservation based at least in part on automated processing of vehicle repair data corresponding to a disabled vehicle that is related to the rental vehicle reservation. For example, a preferred method and system can automatically compute from the vehicle repair data an amount of time that is likely to be needed by a repair facility to complete repairs to the disabled vehicle, which in turn can drive more accurate management of an authorization period for the rental vehicle reservation. | 04-03-2014 |