| Patent application number | Description | Published |
|---|
| 20100302346 | SYSTEM FOR PROCESSING AND SYNCHRONIZING LARGE SCALE VIDEO CONFERENCING AND DOCUMENT SHARING - A method to provide video conferencing includes generating at a client a high quality video stream and a low quality video stream; receiving at a server a plurality of high quality and low quality video streams from a plurality of clients; and sending from the server to each client one high quality video stream and a plurality of low quality video streams. | 12-02-2010 |
| 20100305989 | METHOD FOR FINGERPRINTING AND IDENTIFYING INTERNET USERS - Various aspects of the present system provide methods and systems for authenticating online purchase by tracing internet actions to a remote computer and to an individual who operates the computer. One aspect provides a technique to generate fingerprint of computer and its user based on the information collected through the actions a user conducts on internet. Another aspect of the system provides a technique to compute the fingerprints and find relations between users and computers. Another aspect of the system provides a trust ranking to a user based on the consistency of information collected from the user's various actions. | 12-02-2010 |
| 20100306153 | RULE BASED MULTIMEDIA COMMUNICATION SYSTEM ON WEB PAGES - A computer implemented process to provide on-line customer service includes rendering a web site page to be browsed by a visitor; collecting information on visitor activities on the web site page; collecting browser parameters for the visitor; applying a rule set to the collected information and browser parameters to select a customer service agent to the visitor; and initiating multi-media communication request to link the visitor to the selected customer service agent based on the rule set while the visitor is browsing the web site page. | 12-02-2010 |
| 20100306385 | RULE BASED MULTIMEDIA COMMUNICATION SYSTEM ON WEB PAGES - Methods and systems are disclosed for a communication system that automatically initiates a multimedia communication session between a web site visitor and an agent who work for the web site based on predetermined rules while the visitor is browsing the web site. | 12-02-2010 |
| 20100306389 | RULE BASED MULTIMEDIA COMMUNICATION SYSTEM ON WEB PAGES - A computer implemented process to support communication with a web site visitor includes rendering one or more web pages to be viewed by a web site visitor in a session; matching a customer service agent to the website visitor based on one or more predetermined rules and information from the session; and initiating multi-media communication requests to the web site visitor and the customer service agent based on a predetermined rules. | 12-02-2010 |
| 20100306831 | METHOD FOR FINGERPRINTING AND IDENTIFYING INTERNET USERS - Various aspects of the present system provide methods and systems for tracing internet actions to a remote computer and to an individual who operates the computer. One aspect provides a technique to generate fingerprint of computer and its user based on the information collected through the actions a user conducts on internet. Another aspect of the system provides a technique to compute the fingerprints and find relations between users and computers. Another aspect of the system provides a trust ranking to a user based on the consistency of information collected from the user's various actions. | 12-02-2010 |
| 20100306832 | METHOD FOR FINGERPRINTING AND IDENTIFYING INTERNET USERS - Various aspects of the present system provide methods and systems for identifying an individual who operates a remote computer. One aspect provides a technique to generate fingerprint of computer and its user based on the information collected through the actions a user conducts on internet. Another aspect of the system provides a technique to compute the fingerprints and find relations between users and computers. Another aspect of the system provides a trust ranking to a user based on the consistency of information collected from the user's various actions. | 12-02-2010 |
| 20110157298 | SYSTEM FOR PROCESSING AND SYNCHRONIZING LARGE SCALE VIDEO CONFERENCING AND DOCUMENT SHARING - A method to provide video conferencing includes receiving at a server a plurality of video streams or audio streams from a plurality of clients; selecting a subset of video streams or audio streams to be rendered on a video conferencing display screen; providing access to the remaining participants through one or more links to one or more additional display screens; and sending only streams of the subset to a client to avoid transmissions of the remaining streams. | 06-30-2011 |
| 20110161836 | SYSTEM FOR PROCESSING AND SYNCHRONIZING LARGE SCALE VIDEO CONFERENCING AND DOCUMENT SHARING - A method to synchronize file sharing in a video conference includes periodically labelling each video stream or document sharing stream with a session identifier (ID) to synchronize the conference video streams; periodically reporting to a server the session ID being streamed to the client, and comparing a received session ID with a session ID uploaded by the host client and sending a correct session ID to a client whose session ID exceeds a pre-determined synchronization tolerance. | 06-30-2011 |
