Patent application number | Description | Published |
20150254679 | VENDOR RELATIONSHIP MANAGEMENT FOR CONTACT CENTERS - A method includes: receiving, on a processor, data associated with an interaction between a user and a first enterprise; applying, by the processor, a rule of a template based on the data; identifying, by the processor and using the rule of the template, a second enterprise; and transmitting, by the processor, the data to the second enterprise in accordance with the rule. | 09-10-2015 |
20150256677 | CONVERSATION ASSISTANT - An apparatus includes: a processor; and memory, wherein the memory has stored thereon instructions that, when executed by the processor, cause the processor to: identify a plurality of parameters prior to initiating an interaction request; transmit the interaction request to a server to initiate an interaction with a contact center, the interaction request comprising the plurality of parameters; and receive information regarding the interaction after termination of the interaction with the contact center. | 09-10-2015 |
Patent application number | Description | Published |
20080286744 | Foldable Dry Erase Board - This invention relates generally to writing boards, and more particularly to reusable and foldable boards that permit writing to be easily removed. In one embodiment, a writing board comprises a substrate comprising a front panel, a rear panel opposite the front panel, and a plurality of spaced apart ribs connecting the front panel to the rear panel, wherein the front panel and the rear panel are integrally formed with the plurality of ribs. The writing board of this embodiment further includes at least one backslit formed in the rear panel, at least one living hinge formed in the front panel opposite the at least one backslit to form at least one outer panel, and at least one holding mechanism coupled to the at least one outer panel to maintain the outer panel in one of a substantially open, unfolded position or a substantially closed, folded position. | 11-20-2008 |
20090139776 | Scale - The scale may include a base supportable on a surface, a measuring mechanism supported by the base and operable to measure a characteristic of an object, the measuring mechanism including a measuring platform on which the object is supportable, and an indicator supported by the housing, the indicator being operable to provide feedback to a user relating to a measured characteristic of the object. In some aspects, the scale may include a housing supported by the base, the housing cooperating with the base to cover at least a portion of the measuring mechanism, and a connecting assembly operable to removably connect the housing to the base. In some aspects, the scale may include a resistance device coupled to at least one of the indicator and the measuring mechanism and operable to resist oscillation of the indicator at least one of during a measurement and after a measurement. In some aspects, the scale may include a cylinder supported by the housing, and a piston connected to the platform for movement with the platform, the piston engaging the cylinder to provide a piston and cylinder assembly, the assembly being operable to resist movement of the platform at least one of during a measurement and after a measurement. | 06-04-2009 |
20100231102 | STOWABLE AND RELEASABLY SECURABLE MOBILE STRUCTURE - The present invention is a mobile structure that is stowable and releasably securable to a wall or other rigid body to maximize floor space. The mobile structure preferably comprises a frame defining upper and lower ends, a work surface or pair of cabinets located on the frame and movable between deployed and stowed positions, and a plurality of legs located at the lower end of the frame. Each leg preferably terminates at a wheel or caster to enable the rolling transport of the mobile structure across a floor or other surface. To facilitate the stowable, compact capabilities of the mobile structure, at least one leg of the plurality is movable between deployed and stowed positions. An interlock assembly is also preferably located on the frame and operable to releasably secure the structure to a rigid body in a predetermined location. | 09-16-2010 |
20130200584 | Computer Cart - A computer cart has removable electrical connector management system which may be removed from the computer cart to install portable electronic device electrical transformers, and then reinserted into the computer cart to enable multiple electrical transformers to be installed into the cart as a group. An electrical charging system uses a staggered round robin approach to control distribution of power within the computer cart without requiring the amount of power used from each power strip to be individually monitored. | 08-08-2013 |
20140191729 | Computer Cart - A computer cart has removable electrical connector management system which may be removed from the computer cart to install portable electronic device electrical transformers, and then reinserted into the computer cart to enable multiple electrical transformers to be installed into the cart as a group. An electrical charging system uses a staggered round robin approach to control distribution of power within the computer cart without requiring the amount of power used from each power strip to be individually monitored. | 07-10-2014 |
20150126342 | RESISTANCE BAND ASSEMBLY AND A METHOD OF VARYING A RESISTIVE FORCE APPLIED THEREBY - A method of varying a resistive force applied by exercise equipment including providing a resistance band assembly for providing resistive force during the performance of an exercise. The resistance band assembly includes a housing having a first end, a second end, and a longitudinal axis extending therebetween. A bore is defined in the housing and a connector is provided in the bore. The connector includes first and second surfaces and a hole is defined in the connector and extends between the surfaces. A disc is also provided in the bore and also has a first and second surface. An aperture is defined in the disc and extends between the first and second surfaces thereof. A first and second resilient member is provided and these resilient members are selectively engageable with the resistance band assembly to provide a first resistive force during the performance of an exercise. | 05-07-2015 |
20150126345 | VARIABLE RESISTANCE BAND ASSEMBLY AND METHOD OF USING THE SAME - A variable resistance band assembly may include a first end and a second end spaced apart from the first end. Additionally, a first disc is proximate the first end defining a plurality of holes arranged in a pattern extending through the first disc, and a second disc is stacked adjacent the first disc along an assembly axis, the second disc defining a plurality of holes arranged in a similar pattern to that of the first disc and axially aligned therewith. A connector is proximate the second end and a first resilient member is releasably attached to the connector and extending through one aligned hole in the first and second discs and releasably attached to the first disc. | 05-07-2015 |
20150126346 | ATTACHMENT ASSEMBLY FOR AN EXERCISE DEVICE AND AN EXERCISE DEVICE INCORPORATING THE SAME - An attachment assembly for an exercise device and a method of using the same. The device includes a first end and a second end; a first J-hook defining a portion of the second end; and a second J-hook defining a portion of the second end; wherein the first and second J-hooks are releasably attach the device to a separate exercise structure. The method includes providing a ring on the exercise structure, wherein the ring defines an aperture; affecting relative movement of the ring relative to an exercise assembly, defining a gap between two inverted J-hooks; positioning the ring in the gap beneath two ends of the J-hooks; affecting a relative rotation of the ring relative to the two J-hooks such that the ring is beneath a J-hook passageway defined by a downwardly facing concave surface on each J-hook; and engaging the ring with the concave surface on each J-hook. | 05-07-2015 |
20150126347 | INSERT FOR USE WITH A RESISTANCE BAND ASSEMBLY AND A METHOD OF USING THE SAME - An exercise device including a housing with first and second ends and a longitudinal axis extending therebetween. A bore is defined in the housing and a disc member is located within the bore. The disc member includes a side surface extending between first and second surfaces, said side surface being generally parallel to the longitudinal axis. An aperture is defined in the disc member and extends between the first and second surfaces. The aperture is bounded and defined by a face that extends between the first and second surfaces of the disc member. A friction-reducing material is provided on the face. A first resilient member extends between the first and second ends of the housing and passes through the aperture. An aperture adjustment member may be engaged with an enlarged end of the resilient member to retain the same in the aperture in the disc member. | 05-07-2015 |
20150126348 | FITNESS TRAINING STATION - A fitness station for performing exercises using resistance devices; The station includes a base anchorable to a horizontal surface; a support extending upwardly from the base; a first arm extending outwardly from the support a distance vertically above the base; a second arm extending outwardly from the support a distance vertically above the first arm; a third arm extending outwardly from the support a distance vertically above the second arm; a fourth arm and fifth arm extending outwardly from the support in a different direction to the first and second arms; wherein the fifth arm is located a distance vertically beneath the fourth arm. A plurality of attachment members are provided on one or more of the base, the support, the first, second or third arms, each attachment members being configured to have a resistance device selectively secured thereto. | 05-07-2015 |
20150133276 | STRENGTH TRAINING AND STRETCHING SYSTEM AND RESISTANCE BAND ASSEMBLY FOR USE THEREWITH - A fitness station and resistance band assembly and a method of using the same. The station includes a base; a support extending upwardly from the base; a first arm extending outwardly from the support; and a plurality of attachment members provided on one or more of the base, the support or the first arm. The assembly is selectively engageable with one of the attachment members and is operable to apply a resistive force during a performance of an exercise. The assembly includes a housing that is at least partially rigid and a first resilient member for providing the resistive force located within the housing. The assembly is attached to one of the attachment members on the fitness station. A pulling motion is applied to the assembly during the performance of an exercise. A resistive force is generated within the assembly in response to the applied pulling motion. | 05-14-2015 |