Patent application number | Description | Published |
20080198756 | METHOD AND APPARATUS FOR ENABLING THE DETECTION OF TRANSPARENT DEFECTS - The present invention enables the network to determine the true state of events that appear normal but produce service disruptions by periodically probing the status of all network elements and endpoints and comparing this status to historical graphs of the network. Events that deviate from a historical view will be alarmed to determine their true status. | 08-21-2008 |
20080298350 | METHOD AND APPARATUS FOR AUTOMATED CALENDAR SELECTIONS - A method and apparatus for reserving an appointment in a communications network is described. In one embodiment, a request is received from a caller to schedule an appointment with an enterprise customer, wherein the request is processed in accordance with a media server in the communications network. A scheduling calendar is then accessed. Afterwards, the appointment is reserved with one of a plurality available appointment time slots. | 12-04-2008 |
20080317227 | Method and apparatus for registering multiple phone numbers associated with a frequently called party - The present invention enables the calling party to register multiple addresses of frequently called parties with a packet-switched network service provider, e.g., a VoIP network service provider, and have the network dials through the numbers on behalf of the calling party until the called party is reached or the list of available phone numbers has been exhausted. Optionally, the network can intersperse each call by asking the calling party if he or she wants to dial a particular phone number of the called party from the list of available phone numbers, and the network can dial the selected phone number. | 12-25-2008 |
20090002156 | Method and apparatus for correlating non-critical alarms with potential service disrupting events - The present invention enables the correlation of low-level alarms across a specified period of time to determine if the aggregation of such alarms is a harbinger of an impending customer impacting service disruption. The low level alarms can be mapped against historical trends of other conditions that preceded other service disruptions as a predictor of the likelihood of an impending re-occurrence of such an event. | 01-01-2009 |
20090028137 | METHOD AND APPARATUS FOR STORING AND ACTIVATING UNIVERSAL RESOURCE LOCATORS AND PHONE NUMBERS - A method and apparatus for enabling subscribers to store telephone numbers and/or URLs embedded in streaming video contents associated with a video session being shown on video display devices into address books hosted in the network. Subscribers can then access these phone numbers to place phone calls using information stored in the network address books by activating a voice session. Similarly, subscribers can also access URLs to browse websites using URLs stored in the network address books by activation a web session. | 01-29-2009 |
20090052335 | METHOD AND APPARATUS FOR GRAPHICALLY DISPLAYING CALL SIGNALING FLOWS IN A NETWORK - A method and system for graphically displaying call signaling flows for a communications network is described. In one example, a call flow alarm indicating an improper call signaling flow for a call is received. A respective projected call signaling flow associated with the call is then obtained. Lastly, the improper call signaling flow and the respective projected call signaling flow are graphically displayed. | 02-26-2009 |
20090052633 | METHOD AND APPARATUS FOR PROVIDING AUTOMATIC CRANKBACK FOR EMERGENCY CALLS - A method and apparatus for automating test procedures to determine if non-emergency signaling message processing errors impact emergency calls, e.g., E911 calls, are disclosed. In one embodiment, the present method alerts network engineers so that crankback procedures to alternative routes can be instituted when these E911 call impacting error conditions are detected in a network. | 02-26-2009 |
20090103526 | METHOD AND APPARATUS FOR PROVIDING DISASTER RECOVERY USING NETWORK PEERING ARRANGEMENTS - The present invention enables network providers to create peering arrangements with other providers that allow them to fail over to other networks in the event of a site failure. This invention would lower the cost to provide site diversity within a provider's network by allowing cost sharing between the provider's network and other networks. For example, when an Application Server (AS) in a network fails, the network provider can send a call to a partner's network and uses an AS in the partner's network to process the call request. | 04-23-2009 |
20090232131 | METHOD AND APPARATUS FOR PROVIDING EMERGENCY CALLS TO A DISABLED ENDPOINT DEVICE - The present invention enables the remote activation of a device by a packet-switched service, e.g., VoIP network service for the purposes of receiving calls identified as urgent from a pre-identified calling party when the device is disabled. The present invention enables registered users to select the calling parties they wish to receive emergency calls from. | 09-17-2009 |
20090309764 | METHOD AND APPARATUS FOR PROVIDING TRAFFIC INFORMATION ASSOCIATED WITH MAP REQUESTS - A method and apparatus for enabling users who request a map of a specified route to invoke a data session to see images of the key markers and a video session to see live views of key points along the route are disclosed. If traffic appears congested, the subscriber can request an alternative route from the network along with image and video sessions to verify the traffic conditions of the alternative route. | 12-17-2009 |
20090316596 | METHOD AND APPARATUS FOR PROVIDING END-TO-END CALL COMPLETION STATUS - The present invention enables a method for following the state of a call and generating defects as function of call completion success as opposed to discrete events that happen at individual network elements during the call. In one embodiment, the invention uses Call Detail Records (CDR) to analyze the end-to-end completion status to measure per call basis defects instead of using defect codes generated by network elements on a per equipment basis. CDR is data associated with a telephone call, including the calling and the called numbers, the date and timestamp, the duration, the call setup delay, and the final handling code of the telephone call. | 12-24-2009 |
20090316691 | METHOD AND APPARATUS FOR ENABLING PEER-TO-PEER COMMUNICATION BETWEEN ENDPOINTS ON A PER CALL BASIS - A method and apparatus for enabling a user to signal to the network that a call to be initiated or a call that is in progress needs to occur in a peer-to-peer relationship with the terminating endpoint. The network will then remove itself from the call signaling and media path and direct the signaling and media communication to occur directly between the two endpoints. | 12-24-2009 |
20090323551 | METHOD AND APPARATUS FOR MONITORING AND THE PREVENTION OF CALL STORMS IN A COMMUNICATIONS NETWORK - The present invention allows monitoring and the prevention of call storms in a communications network, e.g., a VoIP network. More specifically, the present invention enables a VoIP network to monitor the calling pattern, e.g., the number of calls within a period of time that occurs between the same endpoints. If the number of calls exceed a certain threshold, then these calls with the same endpoints will be terminated and an alarm notification will be sent, e.g., to a network operator. | 12-31-2009 |
20090323561 | METHOD AND APPARATUS FOR PROVIDING VOICE CONTROL FOR ACCESSING TELECONFERENCE SERVICES - A method and apparatus for providing access to teleconference services using voice recognition technology to receive information on packet networks such as Voice over Internet Protocol (VoIP) and Service over Internet Protocol (SoIP) networks are disclosed. In one embodiment, the service provider enables a caller to enter access information for accessing a conference service using at least one natural language response. | 12-31-2009 |
20100020793 | METHOD AND APPARATUS FOR USING A SINGLE LOCAL PHONE NUMBER FOR ROUTING OUT OF AREA PHONE NUMBERS - A method and apparatus for providing a single shadow number to be associated with one or more out of area phone numbers that have registered service addresses in the same local area. For instance, if multiple subscribers with service addresses within the same local calling area choose to use out of area phone numbers, these multiple out of area phone numbers will all be associated with a single shadow phone number that is local within the local calling area. In one embodiment, when a subscriber using an out of area phone number places an E911 call, the out of area phone number as well as the associated shadow number will be sent to the E911 PSAP. | 01-28-2010 |
20100067399 | METHOD AND APPARATUS FOR ANALYZING PROPOSED SERVICE FEATURES IN A COMMUNICATION NETWORK - Method and apparatus for analyzing a proposed service feature in a communication network is described. In one example, a call flow for supporting the service feature in the communication network is created, where at least one network component supports the call flow. First cost data for internally developing the at least one network component is determined. Second cost data for procuring the at least one network component from third party entity is determined. The first cost data and the second cost data are processed to generate a recommendation for either internally developing or externally procuring the at least one network element. | 03-18-2010 |
20100074425 | METHOD AND APPARATUS FOR ENABLING COMMUNICATIONS ASSISTANCE FOR LAW ENFORCEMENT ACT SERVICES - The present invention enables packet-switched network providers, e.g., VoIP network providers, to use commonly deployed components and capabilities to support surveillance services, e.g., CALEA services. Specifically, signaling and media streams that flow through Border Elements can be forked and simultaneously redirected to a surveillance server, a CALEA Server in addition to the terminating endpoint. Additionally, a Media Server (MS) can unobtrusively join a third leg to a communication media path between the CALEA Server and the two, calling party and called party, endpoints. A CALEA Server provides the ability to identify and collect content of voice telephone calls traversing the VoIP Network, as mandated by the Communications Assistance for Law Enforcement Act. | 03-25-2010 |
20100085897 | METHOD AND APPARATUS FOR RECONFIGURING NETWORK ROUTES - A method and apparatus for ensuring that every path in an IP network that interconnects a pair of VoIP network elements comprises diverse network routes and is engineered with adequate bandwidth to support VoIP phone calls are disclosed. In the event that a single point of failure or inadequate bandwidth is detected between a pair of VoIP network elements, an alarm is issued and network engineers are notified to reconfigure the routes between the VoIP network element pair. | 04-08-2010 |
20100086115 | METHOD AND APPARATUS FOR PROVIDING AN AUDIBLE CALLING PARTY IDENTIFICATION FOR A CALL WAITING SERVICE - The present invention enables users of packet-switched network services, e.g., VoIP network services, to hear a very gentle whispering tone that quietly conveys the identity of the calling party when they are engaged in conversation and to receive a call-waiting signal. The tone is audible only to the called party but does not mute the ongoing conversation path. This enables subscribed users to hear their ongoing conversation while receiving the whispering tone. | 04-08-2010 |
20100097927 | METHOD AND APPARATUS FOR AUTOMATING THE DETECTION AND CLEARANCE OF CONGESTION IN A COMMUNICATION NETWORK - A method and apparatus for enabling a network to determine the call volume rate versus the call blocking rate on a predefined time interval basis over multiple predefined time intervals are disclosed. For example, if call blocking rates do not show a progressive trend of decline as call volume rates decline over multiple predefined time intervals, an alarm can be generated and corrective actions to flush out congested signaling message queues can be initiated to return the network to normal operating conditions. | 04-22-2010 |
20100098062 | METHOD AND APPARATUS FOR PROVIDING E911 SERVICES VIA NETWORK ANNOUNCEMENTS - A method and apparatus for providing emergency services, e.g., E911 services, for nomadic users by utilizing network announcements to remind customers to update location information used to provide services on packet networks, such as Voice over Internet Protocol (VoIP) and Service over Internet Protocol (SoIP) networks, are disclosed. For example, the method enables the VoIP or SoIP service provider to detect a change in the IP address associated with either the broadband modem or the router through which a terminal adaptor is used to access services when a customer is logging on from a new location. In turn, the method sends a reminder network announcement message to the terminal adaptor, e.g., to be played when the terminal adaptor goes off-hook. | 04-22-2010 |
20100098063 | METHOD AND APPARATUS FOR SUPPORTING MULTIPLE ACTIVE SESSIONS ON A PER USER BASIS - A method and apparatus for establishing multiple application sessions, such as video, audio, voice, and data sessions, and displaying them on a video display device such as a television are disclosed. These sessions can be independent of each other or the user can request the network to join these sessions so that a single session is created. For example, a user can request the network to create a video session and a music session and combine them into one session, so the audio portion of the video session is replaced by the user specified music contents and so on. | 04-22-2010 |
20100098064 | METHOD AND APPARATUS FOR DYNAMICALLY PROVIDING COMFORT NOISE - A method and apparatus for dynamically enabling the activation and deactivation of comfort noise over a VoIP media path or channel are disclosed. The present method detects all sound levels in the media path and only activates the comfort noise in the absence of sound and when the background noise level or the telephone line noise level is low rather than only in the absence of speech. | 04-22-2010 |
20100098065 | METHOD AND APPARATUS FOR PROVIDING EMERGENCY RING TONES FOR URGENT CALLS - A method and apparatus for enabling calling parties to request the VoIP network to provide a special ring tone to be signaled as the occurrence of an urgent call to called parties are disclosed. Alternatively, a high frequency intercept tone or call waiting tone is also provided when the called parties are already engaged in conversation when an urgent call is incoming. | 04-22-2010 |
20100098066 | METHOD AND APPARATUS FOR PROVIDING SHARED SERVICES - The present invention enables an overlay capability to be invoked on network systems and elements that are designed to support multiple customer bases. Depending on the registered identification of the user, screens and other user interfaces that provide access to functions can be overlaid on the network component and segmented along customer classifications. | 04-22-2010 |
20100098067 | METHOD AND APPARATUS FOR ROUTING CALLS TO AN ALTERNATIVE ENDPOINT DURING NETWORK DISRUPTIONS - A method and apparatus for enabling calls destined for a terminating point on a packet network, e.g., a VoIP network, that is experiencing a service disruption to be forwarded by the network to another endpoint is disclosed. The method enables subscribers to register an alternative number, such as a cell phone number, a relative's phone number, or a work number, that the network can use to forward calls in the event of a service disruption. In one embodiment, the provider can even use an alternative transport network, such as the PSTN, to forward these calls until the VoIP network service is restored. | 04-22-2010 |
20100098068 | METHOD AND APPARATUS FOR SENDING ALERTS TO INTERNET PROTOCOL PHONES - The present invention enables an alert message and the display of calling party identity on all on-hook phones associated with an extension sharing the same phone number, when one phone is off-hook and in use. In one exemplary embodiment, this capability enables all other members of a household to receive information regarding an incoming call even when one phone is in use by another member. | 04-22-2010 |
20100100498 | METHOD AND APPARATUS FOR EVALUATING NETWORK OPERATION COSTS - A method and apparatus for calculating a cost index in a communication network are described. In one embodiment, a plurality of cost factors associated with a first network operation mode is obtained. A plurality of second cost factors associated with a second network operation mode is subsequently obtained. A first cost index is then determined based on the plurality of cost factors associated with the first network operation mode. Likewise, a second cost index is determined based on the plurality of cost factors associated with the second network operation mode. Afterwards, the first cost index is compared to the second cost index to determine whether a recommendation for an implementation of the second operation mode is warranted. | 04-22-2010 |
20100103838 | METHOD AND APPARATUS FOR EVALUATING COMPONENT COSTS IN A COMMUNICATION NETWORK - A method and apparatus for calculating a cost index in a communication network. In one embodiment, a plurality of first cost factors associated with a first set of network elements is obtained. Subsequently, a plurality of second cost factors associated with a second set of network elements is obtained. A first cost index is then determined based on the plurality of first cost factors associated with the first set of network elements. Similarly, a second cost index is determined based on the plurality of second cost factors associated with the second set of network elements. Afterwards, the first cost index is compared to the second cost index to determine a point in time when a service provider should minimize new investment in the first set of network elements. | 04-29-2010 |
20100104079 | METHOD AND APPARATUS FOR MONITORING BLOCKED CALLS IN A COMMUNICATION NETWORK - Method and apparatus for monitoring a communication network is described. In one example, call detail record data generated by network elements in the communication network is parsed to identify occurrence of a plurality of blocked calls over a time period. A plurality of consolidated call detail records for the plurality of blocked calls are respectively generated from the call detail record data. Each of the plurality of consolidated call detail records includes an originating telephone number. The originating telephone number of each of the plurality of consolidated call detail records is then processed to identify unique originating telephone numbers for the plurality of blocked calls. | 04-29-2010 |
20100135281 | METHOD AND APPARATUS FOR SENDING UPDATES TO A CALL CONTROL ELEMENT FROM AN APPLICATION SERVER - A method and apparatus for enabling Application Servers to automatically update the databases used by Call Control Elements as changes occur between customer data, such as customer specific logic, and the Application Servers, such as the IP addresses of the Application Servers are disclosed. Whenever there is a change in the location of customer specific data needed by the CCEs, e.g., switching from one AS to a new AS, the new AS will automatically update the relevant database in the CCEs to indicate such an update has occurred. After the automatic update is performed, the CCEs will be able to communicate with the correct AS to retrieve and process the customer specific service logic. | 06-03-2010 |
20100246572 | METHOD AND APPARATUS FOR PROVIDING USER ACCESS VIA MULTIPLE PARTNER CARRIERS FOR INTERNATIONAL CALLS - A method and apparatus for providing subscribers of a VoIP service provider to take advantage of wholesale arrangements made by the VoIP service provider with one or more international partner carrier network providers to one or more international countries are disclosed. Specifically, the present method enables a VoIP service provider to display a web page to their subscribers, for each destination country, with one or more international partner network providers and their corresponding calling rates and/or call completion success rates to each particular destination country. | 09-30-2010 |
20100316200 | METHOD AND APPARATUS FOR PROVIDING SPECIAL CALL HANDLING FOR VALUED CUSTOMERS OF RETAILERS - The present invention enables users of a network service to register with the network as valued shoppers, thereby allowing them to receive specialized treatment when calling registered retailers. The present invention enables retailers to register with the network, thereby allowing them to set preferred service logic for handling valued customer calls by the network. | 12-16-2010 |
20110051600 | METHOD AND APPARATUS FOR CONTROLLING CALL VOLUME IN A PACKET NETWORK - Method and apparatus for controlling call volume in a packet-switched network is described. In one example, a number of concurrent calls per codec of a plurality of codecs is monitored. A concurrent call limit for each of the plurality of codecs is obtained. For each codec of the plurality of codecs, an indication is generated for each call causing the number of concurrent calls for the codec to exceed the concurrent call limit for the codec. In response to the indication, the call may be blocked or an alternative codec may be selected for the call. | 03-03-2011 |
20110164529 | METHOD AND APPARATUS FOR DYNAMICALLY ADJUSTING BROADBAND ACCESS BANDWIDTH - A method and apparatus for providing a method to enable subscribers of broadband access services, such as Digital Subscriber Loop based or Cable based broadband access services, to dynamically reconfigure their access arrangements as a function of the bandwidth usage of subscribers are disclosed. The present invention provides a method for broadband service providers to dynamically adjust access bandwidth allocation for subscribers by monitoring access bandwidth usage by subscribers and dynamically adjust the needed access bandwidth for the subscribers accordingly. | 07-07-2011 |
20110164612 | METHOD AND APPARATUS FOR BLOCKING A PAY-PER-USE FEATURE IN A COMMUNICATIONS NETWORK - A method and apparatus for blocking at least one pay-per-use feature in a communications network is described. In one embodiment, a request to initiate at least one pay-per-use feature from at least one endpoint device associated with a subscriber is received. A determination of whether a blocking function has been activated for the at least one pay-per-use feature is then made. Afterwards, the request to initiate the at least one pay-per-use feature is blocked if the blocking function is activated. | 07-07-2011 |
20110188495 | METHOD AND APPARATUS FOR ENABLING DUAL TONE MULTI-FREQUENCY SIGNAL PROCESSING IN THE CORE VOICE OVER INTERNET PROTOCOL NETWORK - The invention provides a method and apparatus for enabling DTMF signal processing in the core VoIP network. More specifically, the present invention enables a VoIP network to recognize and respond to special DTMF signals entered by a user and initiate the appropriate service logic response to satisfy the user's service request. | 08-04-2011 |
20120076004 | METHOD AND APPARATUS FOR ENABLING AUTO-TICKETING FOR ENDPOINT DEVICES - A method and system for transmitting data corresponding to at least one endpoint device problem in a packet communications network is described. Specifically, an endpoint device detects at least one problem that pertains to the endpoint device. The endpoint device then generates data pertaining to the endpoint device problem. Lastly, the endpoint device then transmits the data detailing that endpoint device problem to the packet communications network. | 03-29-2012 |
20120164967 | METHOD AND APPARATUS FOR PROVIDING EMERGENCY CALLS TO A DISABLED ENDPOINT DEVICE - The present invention enables the remote activation of a device by a packet-switched service, e.g., VoIP network service for the purposes of receiving calls identified as urgent from a pre-identified calling party when the device is disabled. The present invention enables registered users to select the calling parties they wish to receive emergency calls from. | 06-28-2012 |
20120188913 | METHOD AND APPARATUS FOR PROVIDING DYNAMIC INTERNATIONAL CALLING RATES - A method and apparatus for enabling VoIP service providers to dynamically adjust international calling rates as a function of adjustments made with partner carrier arrangements that VoIP service providers put in place are disclosed. Thus VoIP service providers can pass on savings, if the new calling rate is lower than the old calling rate, to their subscribers in order to enhance the loyalty of existing subscribers. Instead of having subscribers to call into customer service centers to take advantage of these new lower international calling rates, the new calling rates will be updated dynamically and immediately for subscribers without these subscribers having to call in to request their billing rates to match the new calling rates. | 07-26-2012 |
20120230226 | METHOD AND APPARATUS FOR PROVIDING VOICE CONTROL FOR ACCESSING TELECONFERENCE SERVICES - A method and apparatus for providing access to teleconference services using voice recognition technology to receive information on packet networks such as Voice over Internet Protocol (VoIP) and Service over Internet Protocol (SoIP) networks are disclosed. In one embodiment, the service provider enables a caller to enter access information for accessing a conference service using at least one natural language response. | 09-13-2012 |
20120263284 | METHOD AND APPARATUS FOR ANALYZING PROPOSED SERVICE FEATURES IN A COMMUNICATION NETWORK - Method and apparatus for analyzing a proposed service feature in a communication network is described. In one example, a call flow for supporting the service feature in the communication network is created, where at least one network component supports the call flow. First cost data for internally developing the at least one network component is determined. Second cost data for procuring the at least one network component from third party entity is determined. The first cost data and the second cost data are processed to generate a recommendation for either internally developing or externally procuring the at least one network element. | 10-18-2012 |
20120300770 | METHOD AND APPARATUS FOR PROVIDING DISASTER RECOVERY USING NETWORK PEERING ARRANGEMENTS - The present invention enables network providers to create peering arrangements with other providers that allow them to fail over to other networks in the event of a site failure. This invention would lower the cost to provide site diversity within a provider's network by allowing cost sharing between the provider's network and other networks. For example, when an Application Server (AS) in a network fails, the network provider can send a call to a partner's network and uses an AS in the partner's network to process the call request. | 11-29-2012 |
20120307987 | METHOD AND APPARATUS FOR PROVIDING TRANSACTION DATA IN A PACKET NETWORK - A method and apparatus for providing transaction data in a packet network is described. In one embodiment, at least one routed call is received. Transaction data is subsequently obtained from the at least one routed call. In turn, the transaction data is provided to an entity (e.g., a business or store) associated locally to the at least one routed call. | 12-06-2012 |
20120320762 | METHOD AND APPARATUS FOR PROVIDING END-TO-END CALL COMPLETION STATUS - The present invention enables a method for following the state of a call and generating defects as function of call completion success as opposed to discrete events that happen at individual network elements during the call. In one embodiment, the invention uses Call Detail Records (CDR) to analyze the end-to-end completion status to measure per call basis defects instead of using defect codes generated by network elements on a per equipment basis. CDR is data associated with a telephone call, including the calling and the called numbers, the date and timestamp, the duration, the call setup delay, and the final handling code of the telephone call. | 12-20-2012 |
20120327788 | METHOD AND APPARATUS FOR EVALUATING COMPONENT COSTS IN A COMMUNICATION NETWORK - A method and apparatus for calculating a cost index in a communication network. In one embodiment, a plurality of first cost factors associated with a first set of network elements is obtained. Subsequently, a plurality of second cost factors associated with a second set of network elements is obtained. A first cost index is then determined based on the plurality of first cost factors associated with the first set of network elements. Similarly, a second cost index is determined based on the plurality of second cost factors associated with the second set of network elements. Afterwards, the first cost index is compared to the second cost index to determine a point in time when a service provider should minimize new investment in the first set of network elements. | 12-27-2012 |
20130002804 | METHOD AND APPARATUS FOR PROVIDING HIGH SECURITY VIDEO SESSION - A method and apparatus for allowing trials and court proceedings to occur in a virtual manner using a one way video session and a two way voice session are disclosed. During the trials or court proceedings, the defendants and their testimony can be viewed by judges and jurors who remain in isolated rooms with their identities masked. Judges and attorneys can verbally intercede during the proceedings via a two way voice session but the video session for the duration of the trial is one way. | 01-03-2013 |
20130003563 | METHOD AND APPARATUS FOR DETECTING SERVICE DISRUPTIONS IN A PACKET NETWORK - A method and system for detecting service disruptions in a packet network is described. In one example, a plurality of data reports is received. A determination is then made as to whether a number of the plurality of data reports that pertain to a particular class has exceeded a predetermined threshold. In the event the threshold is exceeded, at least one notification is transmitted. | 01-03-2013 |
20130003614 | METHOD AND APPARATUS FOR ENABLING COMMUNICATIONS ASSISTANCE FOR LAW ENFORCEMENT ACT SERVICES - The present invention enables packet-switched network providers, e.g., VoIP network providers, to use commonly deployed components and capabilities to support surveillance services, e.g., CALEA services. Specifically, signaling and media streams that flow through Border Elements can be forked and simultaneously redirected to a surveillance server, a CALEA Server in addition to the terminating endpoint. Additionally, a Media Server (MS) can unobtrusively join a third leg to a communication media path between the CALEA Server and the two, calling party and called party, endpoints. A CALEA Server provides the ability to identify and collect content of voice telephone calls traversing the VoIP Network, as mandated by the Communications Assistance for Law Enforcement Act. | 01-03-2013 |
20130003724 | METHOD AND APPARATUS FOR PROVIDING SHARED SERVICES - The present invention enables an overlay capability to be invoked on network systems and elements that are designed to support multiple customer bases. Depending on the registered identification of the user, screens and other user interfaces that provide access to functions can be overlaid on the network component and segmented along customer classifications. | 01-03-2013 |
20130010784 | METHOD AND APPARATUS FOR RE-ORIGINATING CALLS - A method and apparatus for enabling a subscriber who is originating a call to a called party endpoint to specify call handling treatments when a busy or a no answer network condition is encountered when calling the called party endpoint with no subscribed network based voice mail service are disclosed. The subscriber, for example, can re-originate the call that is originally directed to a home phone number of the called party to a cellular phone number of the called party instead upon encountering a busy or no answer network condition. | 01-10-2013 |
20130013746 | METHOD AND APPARATUS FOR PROVIDING ACCESS OF NETWORK BASED RADIO FREQUENCY IDENTIFICATION INFORMATION - A method and apparatus for enabling consumers to scan RFID tags using home based endpoint devices that can transmit the scanned information to network based services are disclosed. Using the RFID scanned information, consumers can then access, retrieve and view additional information regarding products, in which RFIDs are embedded, on video display devices, such as televisions or video display monitors. This product related information can include interactive technical support, companion product information, or instructional guidelines. | 01-10-2013 |
20130094347 | METHOD AND APPARATUS FOR RE-ROUTING CALLS IN A PACKET NETWORK DURING FAILURES - Method and apparatus for re-routing a call in a packet network during failures is described. In one example, a failure condition is detected for a destination endpoint for the call. At least one alternative endpoint address is identified from an alternative routing plan registered with the packet network in response to the failure condition. For example, various alternative routing plans may be registered with the packet network and stored in a database. Each of the alternative routing plans may include alternative endpoint address data for a plurality of endpoint devices. The database may be queried using the destination endpoint as an index value and the at least one alternative endpoint address may be retrieved. The call is then routed to the at least one alternative endpoint address. | 04-18-2013 |
20130094496 | METHOD AND APPARATUS FOR ENABLING PHONE NUMBER DIALING USING EMAIL ADDRESSES - The invention comprises a method and apparatus for enabling a subscriber to establish a call to at least one destination phone number using an email address. Specifically, the method comprises receiving an incoming communication request from the subscriber for establishing the call (where the incoming communication request comprises an email address), determining at least one destination phone number associated with the email address, and processing the call using at least one of the at least one destination phone number associated with the email address. | 04-18-2013 |
20130094497 | METHOD AND APPARATUS FOR SENDING ALERTS TO INTERNET PROTOCOL PHONES - The present invention enables an alert message and the display of calling party identity on all on-hook phones associated with an extension sharing the same phone number, when one phone is off-hook and in use. In one exemplary embodiment, this capability enables all other members of a household to receive information regarding an incoming call even when one phone is in use by another member. | 04-18-2013 |
20130094645 | METHOD AND APPARATUS FOR UBIQUITOUS ACCESS TO DIALING PLANS FOR ENTERPRISE NETWORKS - The invention comprises a method and apparatus for providing at least one network endpoint of an enterprise customer network access to at least one dialing plan. Specifically, the method comprises receiving at least one dialing plan request from the at least one network endpoint, retrieving at least one address mapping in response to the at least one dialing plan request, and responding to the at least one dialing plan request using the at least one address mapping. | 04-18-2013 |
20130100843 | METHOD AND APPARATUS FOR DETERMINING A DIRECT MEASURE OF QUALITY IN A PACKET-SWITCHED NETWORK - A method and system for analyzing deficiencies in a packet-switched network is described. In one example, network measurement data pertaining to components within a packet-switched network are obtained. Reliability estimates of access networks and associated access links coupled to the packet-switch network are conducted. Lastly, an end-to-end direct measure of quality (DMOQ) is calculated from the network measurement data and network estimation data derived from the reliability estimates. | 04-25-2013 |
20130155910 | METHOD AND APPARATUS FOR PROVIDING AN AUDIBLE CALLING PARTY IDENTIFICATION FOR A CALL WAITING SERVICE - The present invention enables users of packet-switched network services, e.g., VoIP network services, to hear a very gentle whispering tone that quietly conveys the identity of the calling party when they are engaged in conversation and to receive a call-waiting signal. The tone is audible only to the called party but does not mute the ongoing conversation path. This enables subscribed users to hear their ongoing conversation while receiving the whispering tone. | 06-20-2013 |
20130223291 | METHOD AND APPARATUS FOR STAGGERING INTERNET PROTOCOL TELECONFERENCING CALLS - A method and apparatus for enabling providers of PSTN toll free services to stagger simultaneous transmission of call setup signaling messages into an IP based teleconference bridge, supported by a VoIP network, by suspending a subset of calls and placing them on hold while placing other calls to be connected to the conference bridge are disclosed. The PSTN network can stagger calls by limiting the number of call setup signaling messages to be sent to the VoIP network within a predefined period of time interval and spread all the calls over multiple of such predefined periods. Prerecorded announcements or music can be played while the calls that have been placed on hold are in queue. | 08-29-2013 |
20130242724 | METHOD AND APPARATUS FOR PROVIDING INTERNET PROTOCOL CALL SIGNALING NETWORK ASSURANCE - A method and apparatus for alarming on all signaling protocol messages that fail in substantial numbers on any particular routes within an IP network are disclosed. For example, upon receiving these alarms, the network will attempt to identify, and to correct the error producing conditions to prevent further call signaling message failures. | 09-19-2013 |
20130242981 | METHOD AND APPARATUS FOR ENABLING PEER-TO-PEER COMMUNICATION BETWEEN ENDPOINTS ON A PER CALL BASIS - A method and apparatus for enabling a user to signal to the network that a call to be initiated or a call that is in progress needs to occur in a peer-to-peer relationship with the terminating endpoint. The network will then remove itself from the call signaling and media path and direct the signaling and media communication to occur directly between the two endpoints. | 09-19-2013 |
20130268658 | METHOD AND APPARATUS FOR MONITORING CLIENT SOFTWARE USAGE IN END USER DEVICE - The present invention enables a capability for packet-switched network service providers, e.g., VoIP network service providers, to monitor the CPE application usage of their subscriber to ensure that changes to the network do not interfere with these applications and to potentially provide changes to the network to enhance these premise based applications. Monitoring software will be installed in the CPE to monitor upgrades and features installed by the end users so that any potential impact to these applied applications can be assessed before a VoIP network upgrade is carried out. | 10-10-2013 |
20130336171 | METHOD AND APPARATUS FOR PROVIDING VOICE CONTROL FOR ACCESSING TELECONFERENCE SERVICES - A method and apparatus for providing access to teleconference services using voice recognition technology to receive information on packet networks such as Voice over Internet Protocol (VoIP) and Service over Internet Protocol (SoIP) networks are disclosed. In one embodiment, the service provider enables a caller to enter access information for accessing a conference service using at least one natural language response. | 12-19-2013 |
20130343203 | METHOD AND APPARATUS FOR PROVIDING END-TO-END CALL COMPLETION STATUS - The present invention enables a method for following the state of a call and generating defects as function of call completion success as opposed to discrete events that happen at individual network elements during the call. In one embodiment, the invention uses Call Detail Records (CDR) to analyze the end-to-end completion status to measure per call basis defects instead of using defect codes generated by network elements on a per equipment basis. CDR is data associated with a telephone call, including the calling and the called numbers, the date and timestamp, the duration, the call setup delay, and the final handling code of the telephone call. | 12-26-2013 |
20130343533 | METHOD AND APPARATUS FOR PROVIDING SPECIAL CALL HANDLING FOR VALUED CUSTOMERS OF RETAILERS - The present invention enables users of a network service to register with the network as valued shoppers, thereby allowing them to receive specialized treatment when calling registered retailers. The present invention enables retailers to register with the network, thereby allowing them to set preferred service logic for handling valued customer calls by the network. | 12-26-2013 |
20140036731 | METHOD AND APPARATUS FOR PROVIDING DYNAMIC INTERNATIONAL CALLING RATES - A method and apparatus for enabling VoIP service providers to dynamically adjust international calling rates as a function of adjustments made with partner carrier arrangements that VoIP service providers put in place are disclosed. Thus VoIP service providers can pass on savings, if the new calling rate is lower than the old calling rate, to their subscribers in order to enhance the loyalty of existing subscribers. Instead of having subscribers to call into customer service centers to take advantage of these new lower international calling rates, the new calling rates will be updated dynamically and immediately for subscribers without these subscribers having to call in to request their billing rates to match the new calling rates. | 02-06-2014 |
20140050314 | METHOD AND APPARATUS FOR ROUTING A CALL TO A SUBJECT MATTER EXPERT VIA A PACKET NETWORK - A method and apparatus for routing a call to a subject matter expert via a packet network is described. In one embodiment, a request to route said at least one call to the SME is received. A predefined location associated with the SME is also obtained. The call is then routed to a foreign Internet Protocol gateway associated with the predefined foreign location to communicate with the SME. | 02-20-2014 |
20140056181 | METHOD AND APPARATUS FOR ENABLING GLOBAL TELEPHONY CAPABILITIES IN COMMUNICATION NETWORKS - A method and apparatus for enabling a network service provider, e.g., a VoIP network provider, to create configuration files containing network based parameters that support global telephony capabilities (e.g., in country services) such as in country ring tones, dialing patterns, network announcements, and signaling tones that can be offered to users who want in country telephony capabilities independent of their location is disclosed. These global telephony capability configurations can be downloaded to intelligent IP phones or based in the VoIP network for access by subscribers' telephony devices. | 02-27-2014 |
20140165084 | METHOD AND APPARATUS FOR STORING USER SELECTED VIDEO CONTENT - A method and apparatus for enabling registered users to select and purchase video sessions from a network to be viewed from any video display devices connected to the network are disclosed. Specifically, these purchased video sessions can be stored within the network and accessed from any viewable display device connected to any video endpoint device at any time upon the users' request. In one embodiment, the stored video sessions can be downloaded and recorded onto a recording medium for future use. | 06-12-2014 |
20150025803 | METHOD AND APPARATUS FOR PROVIDING TRAFFIC INFORMATION ASSOCIATED WITH MAP REQUESTS - A method and apparatus for enabling users who request a map of a specified route to invoke a data session to see images of the key markers and a video session to see live views of key points along the route are disclosed. If traffic appears congested, the subscriber can request an alternative route from the network along with image and video sessions to verify the traffic conditions of the alternative route. | 01-22-2015 |