Mandeep Singh
Mandeep Singh Dhami, San Jose, CA US
Patent application number | Description | Published |
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20130070762 | SYSTEM AND METHODS FOR CONTROLLING NETWORK TRAFFIC THROUGH VIRTUAL SWITCHES - A network may include network switches with network switch ports that may be coupled to end hosts. The network switches may be controlled by a controller such as a controller server. Virtual switches may be formed using the controller from groups of the network switch ports and the end hosts. Each virtual switch may include virtual interfaces associated with end hosts or network switches. Virtual links may be formed that define network connections between the virtual interfaces and end hosts or between two virtual interfaces. Virtual network policies such as selective packet forwarding, packet dropping, packet redirection, packet modification, or packet logging may be implemented at selected virtual interfaces to control traffic through the communications network. The controller may translate the virtual network policies into network switch forwarding paths that satisfy the virtual network policies. | 03-21-2013 |
20130097335 | SYSTEM AND METHODS FOR MANAGING NETWORK PROTOCOL ADDRESS ASSIGNMENT WITH A CONTROLLER - A controller may help reduce network traffic that is associated with broadcasting of Dynamic Host Configuration Protocol (DHCP) packets by converting broadcast DHCP packets into unicast DHCP packets and forwarding the unicast DHCP packets to appropriate DHCP servers. The servers may be identified from a database of servers that is updated with DHCP server address information based on DHCP reply packets that are received by the controller from servers in the network. To convert DHCP request packets into unicast packets, the controller may modify address header fields of the packets such as Ethernet addresses and Internet Protocol (IP) addresses. The controller may forward the modified DHCP request packets to the server by providing packet forwarding rules such as flow table entries to the switches or by forwarding the modified DHCP request packets through the controller. | 04-18-2013 |
Mandeep Singh Khella, Leicester GB
Patent application number | Description | Published |
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20120130701 | MONITORING SYSTEM - A method for designing a secondary sub-system for monitoring the condition of a platform is disclosed. The platform can include one or more primary sub-systems. The method can include identifying stakeholders of the platform, capturing information requirements of the stakeholders, determining data requirements corresponding to the information requirements, defining a sensor array comprising sensors suitable for providing output signals relating to condition characteristics of the one or more primary sub-systems, and defining procedures for converting the output signals from the sensor array to the data requirements, thereby to fulfil the information requirements of the stakeholders. The method can be implemented using a design tool having a graphical user interface with a hierarchical layer structure. | 05-24-2012 |
Mandeep Singh Kwatra, Ipswich GB
Patent application number | Description | Published |
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20130054339 | Method and system for implementing a collaborative customer service model - A method for processing customer service query requested by a customer is provided. The customer service query relates to at least one of one or more products and services. The method enables receiving the customer service query. The customer service query is received through an Integrated Voice Response system. The method further enables directing the customer to access a web-based software platform for submitting the query to at least one of an electronic knowledge repository and a social networking software platform. Furthermore, the method enables providing query response to the customer via at least one of the electronic knowledge repository and the social networking platform. The method further enables automatically routing the query to one or more contact center agents and providing query response via a contact center agent, if the query remains unaddressed via the electronic knowledge repository and the social networking software platform. | 02-28-2013 |