Patent application number | Description | Published |
20080208792 | Methods and Apparatus for Management of Configuration Item Lifecycle State Transitions - Techniques for managing a plurality of configuration items in an information repository are provided. Lifecycle state transitions of the plurality of configuration items are regulated in accordance with one or more lifecycle state transition diagrams and, when a life cycle state transition involves a protected life cycle state, one or more request for change identifiers. | 08-28-2008 |
20080209398 | Methods and Apparatus for Authentication of Configuration Items Via Configuration Item Change Analysis - Techniques for authenticating one or more configuration items in an information repository are provided comprising the step of running an audit on the one or more configuration items in accordance with a change history of each of the one or more configuration items and one or more request for change identifiers. | 08-28-2008 |
20080215729 | Method and Apparatus for Cross-Tier Management in Multi-Tier Computing System Architecture - Techniques are disclosed for providing cross-tier management in a multi-tier computing system architecture. For example, a method for managing a computing system, wherein the computing system includes a first tier and at least a second tier, wherein the first tier and the second tier are configured to respond to a request received by the computing system, includes the steps of monitoring performance of the second tier from the first tier, and sending one or more management commands from the first tier to the second tier based on the monitored performance. In one embodiment, the first tier may be an application server tier of the computing system, and the second tier may be a database server tier of the computing system. | 09-04-2008 |
20080263563 | METHOD AND APPARATUS FOR ONLINE SAMPLE INTERVAL DETERMINATION - In one embodiment, functional system elements are added to an autonomic manager to enable automatic online sample interval selection. In another embodiment, a method for determining the sample interval by continually characterizing the system workload behavior includes monitoring the system data and analyzing the degree to which the workload is stationary. This makes the online optimization method less sensitive to system noise and capable of being adapted to handle different workloads. The effectiveness of the autonomic optimizer is thereby improved, making it easier to manage a wide range of systems. | 10-23-2008 |
20080300837 | Methods, Computer Program Products and Apparatus Providing Improved Selection of Agreements Between Entities - The exemplary embodiments of the invention provide methods, computer program products and apparatus that describe techniques for improved selection of agreements between entities, such as between a service provider and another entity (e.g., a supplier or customer of the service provider). In one non-limiting, exemplary embodiment, a method includes: providing a workflow model for a plurality of sub-processes, wherein the plurality of sub-processes has a plurality of second values, wherein each sub-process of the plurality of sub-processes has a different second value of the plurality of second values corresponding to a property common to each sub-process of the plurality of sub-processes, wherein the workflow model is a workflow model of a process; determining a first probability distribution of a first value for the process based on a plurality of second probability distributions for the plurality of second values, wherein each second probability distribution of the plurality of second probability distributions is for a different second value of the plurality of second values; and selecting an agreement based on the determined first probability distribution of the first value, wherein the selected agreement is an agreement to be used between a first entity and a second entity. | 12-04-2008 |
20080313160 | Resource Optimizations in Computing Utilities - Techniques are provided for use in accordance with relates to computing utilities. For example, in one aspect of the invention, a method for use in a computing utility, wherein the computing utility comprises a plurality of application service provider systems and a utility controller, and each application service provider system comprising an application controller, comprises the following steps. An application request to one of the plurality of application service provider systems is obtained. Then, in response to the application request, at least one of: (i) the application controller of the application service provider system to which the application request is directed computes a value of a business metric associated with a resource action; and (ii) the utility controller computes a value of a business metric associated with a resource action. | 12-18-2008 |
20090328157 | SYSTEM AND METHOD FOR ADAPTIVE APPROXIMATING OF A USER FOR ROLE AUTHORIZATION IN A HIERARCHICAL INTER-ORGANIZATIONAL MODEL - A system and method are provided for adaptive approximating of a user for role authorization in a hierarchical inter-organization model. The system includes an authorization redirector for receiving a request for an access control decision for a user. The system further includes an adaptive authorizer for dynamically determining, at run-time, a user role approximation for the user responsive to the request. The user role approximation is based on at least one of a system state and a system goal corresponding to a hierarchical inter-organizational model. | 12-31-2009 |
20100131315 | RESOLVING INCIDENT REPORTS - Techniques for correlating a client incident with one or more enterprise events to facilitate resolution of the incident are provided. The techniques include identifying one or more configuration items relevant to the one or more enterprise events, identifying one or more configuration items relevant to the client incident, and correlating the one or more enterprise events with the client incident using the one or more configuration items to facilitate resolution of the incident. | 05-27-2010 |
20130013785 | METHOD AND APPARATUS FOR ONLINE SAMPLE INTERVAL DETERMINATION - In one embodiment, functional system elements are added to an autonomic manager to enable automatic online sample interval selection. In another embodiment, a method for determining the sample interval by continually characterizing the system workload behavior includes monitoring the system data and analyzing the degree to which the workload is stationary. This makes the online optimization method less sensitive to system noise and capable of being adapted to handle different workloads. The effectiveness of the autonomic optimizer is thereby improved, making it easier to manage a wide range of systems. | 01-10-2013 |
20140165036 | METHODS AND APPARATUS FOR AUTHENTICATION OF CONFIGURATION ITEMS VIA CONFIGURATION ITEM CHANGE ANALYSIS - A method comprises retrieving a change history for each of one or more configuration items for a specified time period, retrieving requests for change identifiers utilized for each of the configuration items in the specified time period, generating an audit report for the configuration items in accordance with the retrieved change history and the retrieve request for change identifiers, determining if each attribute value change in the change history of each of the configuration items is authorized, and recording a marker in the change history through which a given configuration item has authorized changes. Determining if each value change is authorized comprises comparing changes in the retrieved change history to the retrieved request for change identifiers for each of the configuration items to distinguish value changes that occurred without a request for change from value changes that occurred with a request for change. | 06-12-2014 |
20140351651 | PILOTING IN SERVICE DELIVERY - A method for determining piloting a first system includes receiving a first hypothesis, receiving first test parameters of a decision state space defined on a sequential probability ratio test plot of a number of failures of the first system versus a number of failures of a reference system, identifying for a arbitrary distribution of events, a first number of events to be processed by the first system and the reference system that will satisfy the first test parameters, determining a coefficient of variation of the arbitrary distribution of events, and determining whether to perform the sequential probability ratio test plot using the arbitrary distribution of events or historical data based on the coefficient of variation. | 11-27-2014 |