Patent application number | Description | Published |
20100146346 | DIAGNOSTIC AND MANAGING DISTRIBUTED PROCESSOR SYSTEM - A network of microcontrollers for monitoring and diagnosing the environmental conditions of a computer is disclosed. The network of microcontrollers provides a management system by which computer users can accurately gauge the health of their computer. The network of microcontrollers provides users the ability to detect system fan speeds, internal temperatures and voltage levels. The invention is designed to not only be resilient to faults, but also allows for the system maintenance, modification, and growth—without downtime. Additionally, the present invention allows users to replace failed components, and add new functionality, such as new network interfaces, disk interface cards and storage, without impacting existing users. One of the primary roles of the present invention is to manage the environment without outside involvement. This self-management allows the system to continue to operate even though components have failed. | 06-10-2010 |
20130073110 | DIAGNOSTIC AND MANAGING DISTRIBUTED PROCESSOR SYSTEM - A network of microcontrollers for monitoring and diagnosing the environmental conditions of a computer is disclosed. The network of microcontrollers provides a management system by which computer users can accurately gauge the health of their computer. The network of microcontrollers provides users the ability to detect system fan speeds, internal temperatures and voltage levels. The invention is designed to not only be resilient to faults, but also allows for the system maintenance, modification, and growth—without downtime. Additionally, the present invention allows users to replace failed components, and add new functionality, such as new network interfaces, disk interface cards and storage, without impacting existing users. One of the primary roles of the present invention is to manage the environment without outside involvement. This self-management allows the system to continue to operate even though components have failed. | 03-21-2013 |
20140115404 | DIAGNOSTIC AND MANAGING DISTRIBUTED PROCESSOR SYSTEM - A network of microcontrollers for monitoring and diagnosing the environmental conditions of a computer is disclosed. The network of microcontrollers provides a management system by which computer users can accurately gauge the health of their computer. The network of microcontrollers provides users the ability to detect system fan speeds, internal temperatures and voltage levels. The invention is designed to not only be resilient to faults, but also allows for the system maintenance, modification, and growth—without downtime. Additionally, the present invention allows users to replace failed components, and add new functionality, such as new network interfaces, disk interface cards and storage, without impacting existing users. One of the primary roles of the present invention is to manage the environment without outside involvement. This self-management allows the system to continue to operate even though components have failed. | 04-24-2014 |
Patent application number | Description | Published |
20120116928 | SYSTEM AND METHOD FOR TRACKING CUSTOMER PERSONAL INFORMATION IN A WAREHOUSE MANAGEMENT SYSTEM - A system and method for a warehouse management system for tracking devices with customer private information. The system includes one or more testing devices for testing devices to determine whether the customer personal information is present. The system further includes a receiving system operable to receive devices for entry as inventory. The shipping system prevents the devices from being entered as inventory in response to the testing device determine CPI is present on one or more of the devices. The system further includes a shipping system operable to prevent the one or more devices from being shipped to a recipient in response to determining the CPI is present on the one or more devices. | 05-10-2012 |
20120116929 | SYSTEM AND METHOD FOR AUDITING REMOVAL OF CUSTOMER PERSONAL INFORMATION ON ELECTRONIC DEVICES - A system and method for auditing electronic devices to verify removal of customer personal information (CPI). An electronic device is received at a facility. An electronic device is tested utilizing a test device to determine whether there is CPI on the electronic device. An identification of the electronic device is recorded in response to determining the CPI is on the electronic device. An alert associated with the identification is stored to indicate that CPI is on the electronic device. | 05-10-2012 |
20120117001 | SYSTEM AND METHOD FOR REMOVING CUSTOMER PERSONAL INFORMATION FROM AN ELECTRONIC DEVICE - A system and method for processing electronic devices to determine removal of customer personal information (CPI). An electronic device is connected to a test device. A number of electronic devices including the electronic device are received for determining that the CPI is removed from a number of sources. The number of electronic devices include a number of makes and models of electronic devices. A determination of whether CPI is included on the electronic device is made. An identification of the electronic device is recorded in response to determining that CPI is included on the electronic device. The CPI is cleared form the electronic device in response to determining that the CPI is included on the electronic device. The identification of the electronic devices and metadata is reported in response to determining the CPI was included on the electronic device. | 05-10-2012 |
20120123950 | SYSTEM AND METHOD FOR OPERATING A PRODUCT RETURN SYSTEM - A system and method for operating a product return system. One or more electronic devices are received from a carrier at a return provider. A determination is made whether the one or more electronic devices include customer personal information. The one or more electronic devices are quarantined in response to determining the one or more electronic devices include CPI. The one or more electronic devices are processed in response to determining the CPI has been removed. | 05-17-2012 |
20120265706 | SHIPPING SYSTEM AND METHOD FOR TRACKING CUSTOMER PERSONAL INFORMATION - A shipping system and method for tracking customer personal information in electronic devices. The shipping system includes a processor for executing a set of instructions and a memory for storing the set of instructions. The instructions are executed by the processor to receive one or more electronic devices for shipping to a destination, determine whether the one or more electronic devices include CPI, record an identification and metadata of the one or more electronic devices in response to determining CPI is included on the one or more electronic devices, and prevent the shipping system from generating a shipping label to ship the one or more electronic devices in response to determining the CPI is included on the one or more electronic devices. | 10-18-2012 |
20120330794 | METHOD AND SYSTEM FOR TRACKING CUSTOMER PERSONAL INFORMATION ON ELECTRONIC DEVICES - A system and method for marking electronic devices for processing. A determination is made whether one or more electronic devices include customer personal information during at least receiving the one or more electronic devices. An electronic device is marked as quarantined in response to determining CPI is included on the electronic device. The electronic device is separated from an inventory of electronic devices in response to marking the electronic device. | 12-27-2012 |
Patent application number | Description | Published |
20140058972 | SYSTEM AND METHOD FOR OPERATING A PRODUCT RETURN SYSTEM - A system and method for operating a product return system. One or more electronic devices are received from a carrier at a return provider. A determination is made whether the one or more electronic devices include customer personal information. The one or more electronic devices are quarantined in response to determining the one or more electronic devices include CPI. The one or more electronic devices are processed in response to determining the CPI has been removed. | 02-27-2014 |
20140059696 | METHOD FOR REMOVING CUSTOMER PERSONAL INFORMATION FROM AN ELECTRONIC DEVICE - A system and method for processing electronic devices to determine removal of customer personal information (CPI). An electronic device is connected to a test device. A number of electronic devices including the electronic device are received for determining that the CPI is removed from a number of sources. The number of electronic devices include a number of makes and models of electronic devices. A determination of whether CPI is included on the electronic device is made. An identification of the electronic device is recorded in response to determining that CPI is included on the electronic device. The CPI is cleared form the electronic device in response to determining that the CPI is included on the electronic device. The identification of the electronic devices and metadata is reported in response to determining the CPI was included on the electronic device. | 02-27-2014 |
20140059697 | TESTING DEVICE FOR REMOVING CUSTOMER PERSONAL INFORMATION FROM AN ELECTRONIC DEVICE - A testing device, system, and method for removing customer personal information (CPI). The testing device includes a user interface for communicating information and receiving user input. The testing device also includes interfaces operable to communicate with the one or more electronic devices. The testing device also includes a memory configured to store a libraries providing information for removing CPI from electronic devices including a number of makes, models, and configurations. The testing device also includes logic operable to utilize the libraries to analyze CPI included on the one or more electronic devices, record an identification of the one or more electronic devices in response to determining the CPI is present on the one or more electronic devices, remove the CPI from the one or more electronic devices in response to determining the CPI is present on the one or more electronic devices, and report the identification and CPI information of the one or more electronic devices in response to determining the CPI was present on the one or more electronic devices. | 02-27-2014 |
20140067710 | SYSTEM AND METHOD FOR MANAGING SHIPPING OF ELECTRONIC DEVICES WITH CUSTOMER PERSONAL INFORMATION - A shipping system and method for managing shipping of electronic devices with customer personal information. One or more electronic devices are scanned prior to shipping to a destination. A determination is made whether the one or more electronic devices include customer personal information in response to the scanning. An identification and metadata of the one or more electronic devices are recorded in response to determining the customer personal information is included on the one or more electronic devices. The one or more electronic devices are prevented from shipping by stopping generation of a shipping label for the one or more electronic devices. | 03-06-2014 |
20140068785 | AUDITING ELECTRONIC DEVICES FOR CUSTOMER PERSONAL INFORMATION - A system, method, and auditing device for processing electronic devices to detect CPI. The auditing device may include a user interface for communicating information and receiving user input. The auditing device may also include a number of interfaces operable to communicate with the one or more electronic devices. The auditing device may also include a memory operable to store a plurality of libraries providing information for detecting CPI on a number of electronic devices including a number of makes, models, and configurations. The auditing device may also include logic operable to utilize the plurality of libraries to detect CPI included on the one or more electronic devices communicating with the testing device, record an identification of an electronic device in response to detecting the CPI is present on the electronic device, and store an alert associated with the identification indicating that CPI is present on the electronic device. | 03-06-2014 |
20140074800 | SYSTEM AND AUDITING DEVICE FROM REMOVAL OF CUSTOMER PERSONAL INFORMATION ON ELECTRONIC DEVICES - A system, method, and auditing device for tracking removal of CPI. The auditing device includes a processor for executing a set of instructions and a memory for storing the set of instructions. The set of instructions are executed to receive one or more electronic devices for verification of CPI removal, the one or more electronic devices being one or more of a plurality of makes and models of electronic devices, determine whether CPI is included on the one or more electronic devices, record an identification and metadata of the one or more electronic devices in response to determining CPI is included on the one or more electronic devices, quarantine the one or more electronic devices until the CPI is verifiably removed, and record the identification and metadata for the one or more electronic devices to a database in response to determining the CPI was included on the one or more electronic devices. | 03-13-2014 |