Patent application number | Description | Published |
20130262168 | SYSTEMS AND METHODS FOR CUSTOMER RELATIONSHIP MANAGEMENT - According to various exemplary embodiments, a social media message posted on a social media system is accessed. Moreover, an agent listed in an agent directory is classified as an expert of content referred to in the social media message, based on a keyword identified in the social media message. Further, an identifier of the agent may be displayed in an expert finder list of a user interface. | 10-03-2013 |
20130262320 | SYSTEMS AND METHODS FOR CUSTOMER RELATIONSHIP MANAGEMENT - According to various exemplary embodiments, a social media message posted by a user on a social media system is accessed, and a prioritization level is determined based on the social media message. The prioritization level may indicate a measurement of importance of the social media message. Further, the social media message may be inserted into a prioritized message queue, based on the determined prioritization level associated with the social media message. | 10-03-2013 |
20130262598 | SYSTEMS AND METHODS FOR CUSTOMER RELATIONSHIP MANAGEMENT - According to various embodiments, a social media message posted on a social media system is accessed. One or more similar messages determined to be similar to the social media message may be selected from a database of previously posted messages, based on, for example, an author, product, problem, keyword, etc., identified in the social media message. The similar messages may be displayed in a similar message recommendation list of a user interface. One or more relevant knowledgebase articles determined to be relevant to the social media message may be selected from a knowledgebase repository, based on, for example, a product, problem, keyword, etc., identified in the social media message. The relevant knowledgebase articles may be displayed in a knowledgebase article list of a user interface. | 10-03-2013 |
Patent application number | Description | Published |
20100290385 | PREVENTING PACKET LOOPS IN UNIFIED NETWORKS - Unified mobility switches often define a virtual LAN (VLAN), including a combination of mobility tunnels and access tunnels, via which packets are transported to a mobile device over a combination of physical connections and wireless links. A unified switch may have multiple ports available to route a packet to a particular destination, since the unified switches identify routing paths for both physical connections and VLANs. A particular unified switch may therefore have multiple routes to a common destination, which can lead to a routing loop across a network of switches supporting both physical and virtual connections. A unified mobility switch provides loop detection and prevention through a set of rules for qualifying connections as virtual tunnels or physical connections, and defining a single path where multiple potential paths exist. | 11-18-2010 |
20100290397 | LOCATION BASED LOAD BALANCING OF WIRELESS ACCESS POINTS AND WIRELESS SWITCHES - A method, apparatus and computer program product for performing location based load balancing of wireless access points and wireless switches is presented. A wireless controller (WC) receives an associate message from an Access Point (AP)/wireless switch (WS) at the WC. The WC then determines whether a preferred WC for the AP/WS is available. When the preferred WC is not available, then the WC determines if an alternate WC for the AP is available. When the alternate WC is not available, an administrator configured policy may be used that maps the AP to a specific WC. When the policy does exist then the AP is coupled to the WC according to the policy and when the policy does not exist then the WC parses the AP/WS location information for the AP/WS to determine an available geographically closest WC for the AP/WS and sends a message to the AP/WS relating to the available WC. The WC will also assign an available geographically closest WS to AP. | 11-18-2010 |
20100290445 | Methods, Apparatus and Computer Readable Medium For Conveying Virtual Local Area Network (VLAN) Policies From Designated to Roamed Network - A method, apparatus and computer program product for providing policy inheritance between Virtual Local Area Networks (VLANs) is presented. The systems disclosed herein are able to convey, from a designated (i.e., first) VLAN to a roaming (i.e., second) VLAN, mobility VLAN policies enabled at the designated VLAN that are not provided at the roaming VLAN. In operation, example embodiments of the present invention detect a roaming mobile unit in the roaming VLAN. VLAN policies for the mobile unit are then requested from a VLAN server mobility switch in the designated VLAN. VLAN policies are then received and applied in the roaming VLAN. | 11-18-2010 |
20100290446 | METHOD FOR ENABLING MOBILITY OF CLIENT DEVICES IN LARGE SCALE UNIFIED NETWORKS - Embodiments herein include systems and methods for providing a mechanism to enable smooth, seamless, and reliable connectivity for wireless devices in a unified network. The system supports roaming of mobile units across mobility switches. A given mobile unit can retain its IP address in both intra-subnet and inter-subnet roaming scenarios. The given mobile unit also retains its membership to a mobility VLAN to which it had been assigned, even during roaming scenarios. Embodiments include a framework for wireless switches to advertise VLANs they support to peer wireless switches in the mobility domain, and to advertise their capability to act as VLAN servers for those VLANs. Embodiments support VLAN membership management capabilities that allow access points and peer wireless switches to request wireless switches to add VLANs to the tunnels they share. | 11-18-2010 |
Patent application number | Description | Published |
20100137517 | AMPHIPHILIC NETWORKS, PROCESS FOR PRODUCING SAME, AND PRODUCTS MADE THEREFROM - The present invention relates to the production of amphiphilic copolymer networks, or co-networks, and to methods for preparing amphiphilic co-networks. Furthermore, the present invention relates to products and/or films made from the amphiphilic co-networks produced in accordance with the synthesis methods of the present invention. In one embodiment, the present invention is related to crosslinkable and/or polymerizable compositions that can be utilized to form amphiphilic co-networks, where such compositions are block copolymer compositions that are formed from the combination of at least one hydrophilic segment, at least one hydrophobic segment, and at least one crosslinkable and/or polymerizable segment. In yet another embodiment, the present invention relates to amphiphilic co-networks that are optically clear and highly oxyphilic. | 06-03-2010 |
20130005853 | CURABLE EPOXY RESIN SYSTEMS CONTAINING MIXTURES OF AMINE HARDENERS AND AN EXCESS OF EPOXIDE GROUPS - Fiber reinforced epoxy resin composites are produced using a specific epoxy resin system. The epoxy resin system contains at least one polyglycidyl ether of a polyphenol. The system also contains a hardener that contains a mixture of aminocyclohexanealkylamine and polyalkylene polyamine hardeners. The ratio of epoxy resin groups to amine hydrogen groups is from 1.05 to 1.50. The epoxy resin system contains a tertiary amine catalyst such as a tertiaryaminophenol, a benzyl tertiary amine or an imidazole compound. | 01-03-2013 |
20130115440 | COMPOSITES - Embodiments include methods of forming a composite. The methods can include providing a foam core, wherein the foam core includes a foam having a softening point of 90° C. to 110° C., covering a portion of the foam core with a prepreg, contacting the prepreg that covers the portion of the foam core with a curable composition, and curing the prepreg and the curable composition to form the composite, wherein the prepreg insulates the foam core during the curing so that the foam maintains a temperature that is below the softening point. Embodiments include a composite obtained by curing the prepreg and the curable composition. Embodiments include B-stageable formulation having a resin component and a hardener component. | 05-09-2013 |
20130131217 | TOUGHENING AGENT FOR EPOXY RESIN COMPOSITIONS - A curable epoxy resin composition comprising (a) at least one epoxy resin; (b) at least one curing agent; and (c) at least one high molecular weight poly(propylene oxide) polyol toughening agent; and a process for preparing the curable epoxy resin composition. | 05-23-2013 |
20130210961 | Epoxy Composition with Crystallization Inhibition - An epoxy resin composition formed, at least in part, as the reaction product of a mixture comprising 95 and 99 wt % of an epoxy component comprising one or more diglycidyl ethers of Bisphenol A and between 1 and 5 wt % of an additive component comprising one or more aromatic amines, wherein each aromatic amine contains no more than two amine hydrogen atoms is provided. Also provided is a method of using the epoxy resin composition including incorporating the epoxy resin composition into a coating, an adhesive, a sealant, a casting, a laminate, or a composite. | 08-15-2013 |
20140343234 | CURABLE COMPOSITIONS - Curable compositions including an epoxy resin, a hardener, and a block copolymer having a thermoset-philic block and a thermoset-phobic block, where the block copolymer is from 20 weight percent to 80 weight percent of the curable composition are described herein. | 11-20-2014 |
Patent application number | Description | Published |
20080282188 | Shape elasticity in visual layout - Resizing and/or repositioning a target object related by containment to one or more related object laid out on a computer user interface. Original sizes and/or positions of the related objects to the target object resized and/or repositioned are stored. During the resize and/or reposition operation of the target object, an impact on a related object is calculated based upon a change from the stored original sizes and/or positions of the related object. | 11-13-2008 |
20110238653 | PARSING AND INDEXING DYNAMIC REPORTS - A parsing and indexing mechanism for dynamically generated reports is provided. Upon detection of a dynamically generated report, a data source for the dynamically generated report may be identified based on metadata or other information associated with the report. Crawleable or machine readable metadata and data may be generated using the data source such that data represented in the report and/or other relevant data from the data source can be indexed and searched. | 09-29-2011 |
20130007645 | VISUAL TIME FILTER CONTROL TOOL FOR DATA ANALYSIS APPLICATIONS - A visual time filter control (“VTFC”) tool enables a user to select one or more time periods for which the user desires to time filter data via a graphical user interface (“GUI”). According to one aspect, a computer-implemented method for filtering data by time includes displaying a GUI of a VTFC tool. The GUI includes a plurality of selectable time periods. The method further includes associating the VTFC tool with data, receiving a selection of one or more of the plurality of selectable time periods via the GUI of the VTFC tool, filtering the data in accordance with the selection to create a filtered dataset of the data, and displaying the filtered dataset. | 01-03-2013 |
20140280054 | Visual Post Builder - The description relates to visual post builders. One example can receive a user search topic relating to a collage. This example can concurrently present a collage template and search results for the search topic. The collage template can be manifest as a grid of equal sized rectangles. The example can automatically populate a user selection from the search results into one or more rectangles of the collage template. The example can also automatically populate additional user selections into remaining rectangles of the collage template until all of the rectangles of the collage template are populated or the user indicates that the collage is complete. | 09-18-2014 |
Patent application number | Description | Published |
20080301547 | AUTOMATIC ALIGNMENT WITH SUBCOMPONENTS ON A VISUAL LAYOUT - A processing device may include a WYSIWYG tool for designing two-dimensional visual layouts. The processing device may display a visual layout including a first object component and a second object component. The first object component, or an object subcomponent thereof, may be moved or resized, or an object subcomponent of the second object component may be moved or resized. When an edge of the first object component or an edge of the object subcomponent, thereof, is within a snapping distance of an edge of the object subcomponent of the second object component, the processing device may attempt to align the edges and may display an indicator indicating alignment of the edges. The first object component or the object subcomponent, thereof, may be drawn to an aligned position with the object subcomponent of the second object component while the aligned edges are within the snapping distance. | 12-04-2008 |
20100125578 | SCALABLE SELECTION MANAGEMENT - Architecture for handling large data selections with small and substantially constant memory footprints. The architecture facilitates the creation of sets of data objects (e.g., rows) of a data source based on selection of the data objects. The set structures can be defined according to a range (span) of data objects selected and a pattern of the objects selected. These set structures are then saved in memory, rather than the data objects, to provide optimized memory usage. In a database implementation, the solution stores the set representation (the structure) in nearly a constant amount of memory, regardless of the number of rows in the grid, and regardless of the number of rows selected. Memory usage can be proportional to the number of discontinuous spans of rows selected by the user. Structures in memory can be consolidated, replaced, or eliminated dynamically as the user changes row selections and pattern criteria. | 05-20-2010 |
20150261851 | Multi-faceted Social Network System for Use with Plural Applications - A social network system (or other type of hosting system) is described herein which allows different types of applications to interact with the common resources of the system via respective application-specific channels. Through an application-specific channel, a user may obtain a filtered set of content items (e.g., posts) and notifications that pertain to a particular application with which the user is currently interacting. But the user may also obtain items and notifications that do not necessarily have an affiliation with the particular application. The social network system may maintain a single identity for each user across all application channels hosted by the system | 09-17-2015 |
Patent application number | Description | Published |
20150163788 | WIRELESS MEDIA SHARING FROM MULTIPLE SOURCES TO A SINGLE SINK - In one example, a method includes, during operation of a wireless media share session between a primary source device and a sink device, transferring, from the primary source device to a secondary source device using a wireless link, transmission rights to the media share session with the sink device. | 06-11-2015 |
20150295982 | STREAMING CONTROL FOR REAL-TIME TRANSPORT PROTOCOL - Dynamic control of transport protocols utilized in the streaming of media content based in part on the type of content, latency requirements, network conditions and/or device capabilities is described. The techniques provide a source device to dynamically switch between User Datagram Protocol (UDP) and Transmission Control Protocol (TCP) to stream media content to a sink device. For example, during a Wi-Fi peer-to-peer remote display session associated with real-time media content (e.g., live streaming sporting event, or gaming applications), the source device may utilize Real-time Transport Protocol (RTP) over UDP to transmit the media stream to the sink device. Conversely, when the media content is not latency critical, such as playback of stored media (e.g., movie), the source device may dynamically switch to RTP over TCP in order to provide reliable data transmission. | 10-15-2015 |