| Patent application number | Description | Published |
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| 20080243849 | METHOD AND APPARATUS FOR SUPPORTING CONTEXT LINKS FOR APPLICATION PROGRAM TEXT - Methods and apparatus are provided for supporting text-based context links for application programs. An embodiment includes a first computer to maintain a database of data objects and a second computer to execute an application program that operates on a file having text elements. In an embodiment, the second computer is to execute a link program to access a data object on the first computer based on a user of the application program having used the application program to select a text element that is related to that data object. | 10-02-2008 |
| 20080262860 | System and Method for Supporting Software - This disclosure provides various embodiments of software for supporting a business application. In one aspect, the software receives error information and dynamic context information from a remote business application, where the dynamic context information may partially identify the particular execution point of the business application and a portion of the business data associated with that execution point, present a search interface to a support user utilizing search criteria that is automatically populated using the received information, and, upon request of the support user, generates an execution environment that simulates the remote business application execution using the received information. In some implementations, the software is farther operable to retrieve static context information related to the remote business application from a static context information repository. In those instances, the execution environment for the support user may be generated using at least a portion of the retrieved static context information. | 10-23-2008 |
| 20090012943 | Method and Apparatus for Supporting Active Documents - A tool is proposed for supporting active documents. In one embodiment, an active document may be opened in an application program executing at a first computer, the active document being in a format recognized by the application program. Data relating to a first active document may be received data at the first computer from a user of the application program, and a search request based on the received data may be sent from the first computer to a second computer that maintains a plurality of data objects. In one embodiment, the application program at the first computer is unable to perform any functions with data objects at the second computer. The first computer may receive information relating to a result of the search request from the second computer and may store the information in the first active document. A request from the user of the application program that the active document be submitted may be received at the first computer, and the active document may be forwarded from the first computer to the second computer. A set of procedures that are pre-defined for this active document may then be performed with the active document at the second computer. | 01-08-2009 |
| 20090177926 | INCIDENT SIMULATION SUPPORT ENVIRONMENT - This disclosure describes software for supporting an application. In one aspect, software for supporting a business application receives error and dynamic context information from a remote business application in response to an incident. The dynamic context information at least partially identifies one or more business objects (BOs) associated with the incident. The software is further operable to clone at least one of the BOs associated with the incident. The software can then start a transaction simulating the incident. Conversely, the business application (or other supported software) can transmit error and dynamic context information to support software related to an incident within having a particular execution environment. In response to an automated request from the support software executing a simulated transaction simulating the incident, the supported software communicates a clone of one of the associated BOs to the support software. Alternatively, the software re-directs service calls instead of cloning BOs. | 07-09-2009 |
| 20100058169 | INTEGRATED DOCUMENT ORIENTED TEMPLATES - A method and system includes a server that provides a business management service to multiple independent customers. A template repository provides predefined templates, and a configuration storage stores customer changes to the predefined templates that represent customized templates. A user interface facilitates selection of customized templates as a function of scope of work for fine tuning. | 03-04-2010 |
| 20100058170 | PLUG-INS FOR EDITING TEMPLATES IN A BUSINESS MANAGEMENT SYSTEM - A template authoring method and system includes an application business component view that provides an interface to a user to select templates. A dialog provides a wrapper for each template to be edited by launching a server page and a host using controls provides authoring abstractions for selected authoring applications to edit the templates. | 03-04-2010 |
| 20100082518 | SYSTEM CONFIGURATION COMPARISON TO IDENTIFY PROCESS VARIATION - The present subject mater relates computer system configuration and, more particularly, to system configuration comparison to identify process variation. Various embodiments described herein include one or more of systems, methods, software, and data structures to retrieve configuration information from a first system and a second system, apply a set of rules to the configuration information to identify process variants implemented in each of the first and second systems, and output a representation of process variant implementation differences between the first and second systems. | 04-01-2010 |
| 20100153443 | UNIFIED CONFIGURATION OF MULTIPLE APPLICATIONS - Various embodiments herein provide systems, methods, and software for unified configuration of multiple computer applications. Some embodiments include receiving input configuring a set of distinct computer applications in an application configuration environment. The application configuration environment may include a configuration repository that stores the settings of each distinct computer application. Such embodiments may further deploy the configuration settings from the configuration repository of the application configuration environment to at least one application execution environment including an instance of at least one of the set of distinct computer applications. | 06-17-2010 |
