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Judkins, US
Brock A. Judkins, Seattle, WA US
| Patent application number | Description | Published |
|---|---|---|
| 20110051922 | SYSTEMS AND METHODS FOR CUSTOMER CONTACT - A user of a personal computing device may identify an item of interest displayed in a user interface provided by a network-based service and would like to obtain more information. The user may submit one or more electronic contact requests to a contact service in communication with a contact distribution system in order to obtain more information. The contact distribution system determines accurate, real-time availability of service agents and enables communications between the customer and an agent to be established in accordance with user contact information provided by the user. | 03-03-2011 |
Carolyn Christine Judkins, Knoxville, TN US
| Patent application number | Description | Published |
|---|---|---|
| 20090286107 | Ferritic Alloy Compositions - The invention relates to a ferritic alloy composition. In one aspect, the ferritic alloy composition comprises about 16 to 20 wt. % Cr, about 7 to 11 wt. % Mo, and the balance Fe. In another aspect, the ferritic composition comprises about 10 to 14 wt. % Cr, about 7 to 11 wt. % Mo or about 10 to 20 wt. % W, and the balance Fe. | 11-19-2009 |
Daniel David Judkins, Richmond Heights, OH US
| Patent application number | Description | Published |
|---|---|---|
| 20110082348 | METHOD AND APPARATUS FOR ILLUMINATING THE INTERIOR OF A MEDICAL IMAGING DEVICE - A method and apparatus for illuminating the interior of a medical imaging device is provided. The method and apparatus may convey information to the patient within the scanning tube via the use of different colors or brightness of illuminating light and images and/or text may be provided. | 04-07-2011 |
James Andrew Judkins, Centerville, UT US
| Patent application number | Description | Published |
|---|---|---|
| 20090089135 | PROVIDING WORK, TRAINING, AND INCENTIVES TO COMPANY REPRESENTATIVES IN CONTACT HANDLING SYSTEMS - Several of the embodiments disclosed herein relate to accessing and tracking real-time data concerning company representative performance, proficiency, training, scheduling, current workflow, and estimated workflow. Moreover, many of the improvements in contact handling systems disclosed herein automatically provide training, work, and incentives to company representatives to improve performance, proficiency, efficiency, effectiveness, automate scheduling, and automated workflow. Thus, as a result of the teachings disclosed herein, customer satisfaction, employee satisfaction, and revenue may be improved in the contact handling industry. | 04-02-2009 |
| 20090089136 | REAL-TIME ROUTING OF CUSTOMERS TO COMPANY REPRESENTATIVES IN CONTACT HANDLING SYSTEMS - Several of the embodiments disclosed herein relate to accessing and tracking real-time data concerning company representative performance, proficiency, training, scheduling, current work flow, and estimated work flow. Moreover, many of the improvements in contact handling systems disclosed herein automatically provide training, work, and incentives to company representatives to improve performance, proficiency, efficiency, effectiveness, automate scheduling, and automated work flow. More specifically, a method for assigning work to one or more company representatives is disclosed. The method includes assigning a proficiency associated with a training session to the company representative as soon as the training session is completed by a company representative. The method further includes associating the proficiency with increased work capability as soon as the proficiency associated with the training session is assigned to the company representative. As a result of the teachings disclosed herein, customer satisfaction, employee satisfaction, and revenue may be improved in the contact handling industry. | 04-02-2009 |
| 20090089137 | RAPID DEPLOYMENT OF TRAINING FOR COMPANY REPRESENTATIVES IN CONTACT HANDLING SYSTEMS - Several of the embodiments disclosed herein relate to accessing and tracking real-time data concerning company representative performance, proficiency, training, scheduling, current work flow, and estimated work flow. Moreover, many of the improvements in contact handling systems disclosed herein automatically provide training, work, and incentives to company representatives to improve performance, proficiency, efficiency, effectiveness, automate scheduling, and automated work flow. More specifically, this application discloses a method for delivering training to company representatives. Also disclosed is an automated customer service and training management system. As a result of the teachings disclosed herein, customer satisfaction, employee satisfaction, and revenue may be improved in the contact handling industry. | 04-02-2009 |
| 20090089138 | REAL-TIME PERFORMANCE BASED INCENTIVES FOR COMPANY REPRESENTATIVES IN CONTACT HANDLING SYSTEMS - Several of the embodiments disclosed herein relate to accessing and tracking real-time data concerning company representative performance, proficiency, training, scheduling, current work flow, and estimated work flow. Moreover, many of the improvements in contact handling systems disclosed herein automatically provide training, work, and incentives to company representatives to improve performance, proficiency, efficiency, effectiveness, automate scheduling, and automated work flow. More specifically, this application discloses, in part, a method for determining an incentive for a company representative. Also disclosed is a graphical interface enabling a user to control training based incentives. As a result of the teachings disclosed herein, customer satisfaction, employee satisfaction, and revenue may be improved in the contact handling industry. | 04-02-2009 |
| 20090089153 | BROAD-BASED INCREMENTAL TRAINING SESSIONS FOR COMPANY REPRESENTATIVES IN CONTACT HANDLING SYSTEMS - Several of the embodiments disclosed herein relate to accessing and tracking real-time data concerning company representative performance, proficiency, training, scheduling, current work flow, and estimated work flow. Moreover, many of the improvements in contact handling systems disclosed herein automatically provide training, work, and incentives to company representatives to improve performance, proficiency, efficiency, effectiveness, automate scheduling, and automated work flow. More specifically, a method for providing training to company representatives is disclosed. Also disclosed is a system for managing work and training of company representatives. As a result of the teachings disclosed herein, customer satisfaction, employee satisfaction, and revenue may be improved in the contact handling industry. | 04-02-2009 |
| 20090092241 | CONTACT HANDLING SYSTEMS INCLUDING AUTOMATED RETURN CONTACT RESPONSE REMINDERS - Many of the improvements in contact handling systems which may result from the teachings disclosed herein relate to accessing and tracking real-time data concerning company representative performance, proficiency, training, scheduling, current workflow, response to contacts, and estimated workflow. Moreover, many of the improvements in contact handling systems disclosed herein relate to automatically improving company representative performance proficiency, training, incentives, scheduling, ensuring timely customer response, and workflow. Thus, as a result of the teachings disclosed herein, customer satisfaction, employee satisfaction, and revenue may be improved in the contact handling industry. | 04-09-2009 |
James G. Judkins, Campbell, CA US
| Patent application number | Description | Published |
|---|---|---|
| 20120029599 | NEUROSTIMULATION PROGRAMMERS WITH IMPROVED RF ANTENNA RADIATION PATTERNS - To provide for an improvement in the communication between an external handheld programmer and an implantable pulse generator (IPG) implanted within a patient or an external pulse generator attached to the patient, an antenna of the programmer is positioned relative to the ground plane of the programmer such that when a person handholds the programmer in its predetermined intended orientation a radiation pattern produced by the antenna has substantially maximum RF radiation generally directed toward the patient, regardless whether the person that handholds the programmer is the patient or another person located near the patient. | 02-02-2012 |
James R. Judkins, Leonard, MI US
| Patent application number | Description | Published |
|---|---|---|
| 20090320547 | Hot Stamping Die Apparatus - A hot forming die that includes a first die and a second die. The first die has a first die structure that is formed of a tool steel. The first die structure has a first die surface and a plurality of first cooling apertures. The first die surface has a complex shape. The first cooling apertures are spaced apart from the die surface by a first predetermined distance. The second die has a second die surface. The first and second die surfaces cooperate to form a die cavity. Related methods for forming a hot forming die and for hot forming a workpiece are also provided. | 12-31-2009 |
Landon Lee Judkins, Pittsburgh, PA US
| Patent application number | Description | Published |
|---|---|---|
| 20100325843 | Child Safe Cord Lock - A cord lock for window coverings has one or more cams adjacent a locking surface over which a one or more lift cords travel. The cams may be spring biased to a locked position in which they press the lift cords against the surface. A release member through which the lift cords pass is provided. Transverse movement of any cord passing through an opening in the release member moves the release member from a first position, in which the cam or cams are in the locked position, to a second position at which a cam engaging portion of the release member engages the cam and the cam is in the unlocked position. Movement of the release member from the first position to the second position maintains the cam in the unlocked position. | 12-30-2010 |
Ren Judkins, Pittsburgh, PA US
| Patent application number | Description | Published |
|---|---|---|
| 20100325843 | Child Safe Cord Lock - A cord lock for window coverings has one or more cams adjacent a locking surface over which a one or more lift cords travel. The cams may be spring biased to a locked position in which they press the lift cords against the surface. A release member through which the lift cords pass is provided. Transverse movement of any cord passing through an opening in the release member moves the release member from a first position, in which the cam or cams are in the locked position, to a second position at which a cam engaging portion of the release member engages the cam and the cam is in the unlocked position. Movement of the release member from the first position to the second position maintains the cam in the unlocked position. | 12-30-2010 |
| 20110088851 | Expandable and Contractable Window Covering - An expandable and contractable shade assembly includes a plurality of closed cell structures aligned vertically one above another with juncture lines defined between adjacent structures. A lift system is configured for vertically drawing the closed cell structures from the fully expanded configuration into a fully contracted configuration, and includes a plurality of lift cords that are attached to back faces of the closed cell structures and lie along a vertical line of action rearward of the closed cell structures. In the fully contracted configuration of the shade assembly, the closed cell structures collapse into a flat profile and hang from the lift cords in a vertical and adjacently disposed orientation whereby upper edges of the collapsed closed cell structures are adjacent and oriented in an upward vertical direction, and bottom edges of the collapsed closed cell structures are adjacent and oriented in a downward vertical direction. | 04-21-2011 |
Roddie R. Judkins, Knoxville, TN US
| Patent application number | Description | Published |
|---|---|---|
| 20090286107 | Ferritic Alloy Compositions - The invention relates to a ferritic alloy composition. In one aspect, the ferritic alloy composition comprises about 16 to 20 wt. % Cr, about 7 to 11 wt. % Mo, and the balance Fe. In another aspect, the ferritic composition comprises about 10 to 14 wt. % Cr, about 7 to 11 wt. % Mo or about 10 to 20 wt. % W, and the balance Fe. | 11-19-2009 |
Sidney Barry Judkins, Newport News, VA US
| Patent application number | Description | Published |
|---|---|---|
| 20080290195 | Injector seat that includes a coined seal band with radius - A fuel injector apparatus and method is provided for use in a fuel injection system of an internal combustion engine that includes a body, a valve seat, closure member, and an orifice plate. The valve seat comprises the intersection of two angled surfaces with a radius before assembly of the fuel injector. During assembly of the fuel injector, a member presses against the radius edge of the sealing surface of the valve seat to create an oblique third sealing surface or sealing band that is coined into the valve seat. The sealing band provides an improved seal between the valve closure member and the valve seat which operates to prevent leakages of fuel in the fuel injector. | 11-27-2008 |
| 20100287774 | Injector Seat that Includes a Coined Seal Band With Radius - A fuel injector apparatus and method is provided for use in a fuel injection system of an internal combustion engine that includes a body, a valve seat, closure member, and an orifice plate. The valve seat comprises the intersection of two angled surfaces with a radius before assembly of the fuel injector. During assembly of the fuel injector, a member presses against the radius edge of the sealing surface of the valve seat to create an oblique third sealing surface or sealing band that is coined into the valve seat. The sealing band provides an improved seal between the valve closure member and the valve seat which operates to prevent leakages of fuel in the fuel injector. | 11-18-2010 |
Thaddeus Judkins, Salt Lake City, UT US
| Patent application number | Description | Published |
|---|---|---|
| 20100035261 | METHOD OF DETECTING LARGE GENOMIC REARRANGEMENTS - A method for detecting large genomic rearrangements is disclosed, which is particularly useful in detecting deletions and duplications in the large genes such as BRCA1, BRCA2, MLH1 and MSH2. | 02-11-2010 |
Tim Judkins, Lincoln, NE US
| Patent application number | Description | Published |
|---|---|---|
| 20090312605 | ERGONOMIC HANDLE AND ARTICULATING LAPAROSCOPIC TOOL - The present invention relates to a laparoscopic apparatus. The apparatus comprises a handle having a body portion, a top surface, opposite bottom surface, a proximal and distal end. The top surface of the base is contoured to compliment the natural curve of the palm. The apparatus further includes a shaft projecting from the distal end of the handle. The shaft has a proximal and distal end. A control sphere is located on the handle. The control sphere can be moved by one or more of a user's fingers to indicate direction. An end effector is located at the distal end of the shaft. The end effector is connected to the control sphere such that movements made to the control sphere control cause movement (articulation) of the end effector. | 12-17-2009 |
Zachary Judkins, Berkeley, CA US
| Patent application number | Description | Published |
|---|---|---|
| 20110178641 | PHOTOVOLTAIC ASSEMBLY FOR USE IN DIFFUSE WEATHER CONDITIONS AND RELATED METHODS - A method includes collecting site specific data, collecting field data at a site of an array of photovoltaic members, determining a current tracked irradiance of the array of photovoltaic members, calculating predicted irradiance for multiple orientations based on the site specific data and the sensed field data, or sensing an actual irradiance for multiple orientations. The method further includes determining a maximum predicted irradiance from the calculated predicted irradiance or a maximum actual irradiance from the sensed irradiance. The method further includes comparing the maximum predicted irradiance or the maximum sensed irradiance with the current tracked irradiance, and re-orienting the array of photovoltaic members to an orientation having the maximum predicted or actual irradiance if the maximum predicted or actual irradiance is greater than the current tracked irradiance. | 07-21-2011 |
Zachary S. Judkins, Berkeley, CA US
| Patent application number | Description | Published |
|---|---|---|
| 20120031393 | Opposing Row Linear Concentrator Architecture - A solar concentrator assembly is disclosed. The solar concentrator assembly comprises a first reflector facing in a first direction, a second reflector facing in a second direction, the second direction opposite the first direction, and a rotational member having a long axis transverse to the first and second directions, the rotational member disposed between and coupled to each of the first and second reflectors. | 02-09-2012 |
| 20120031394 | Opposing Row Linear Concentrator Architecture - A solar concentrator assembly is disclosed. The solar concentrator assembly comprises a first reflective device having a first reflective front side and a first rear side, a second reflective device having a second reflective front side and a second rear side, the second reflective device positioned such that the first reflective front side faces the second rear side, and a support assembly coupled to and supporting the first and second reflective devices, the second reflective device positioned to be vertically offset from the first reflective device. | 02-09-2012 |