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Jordan, MA
Brian John Jordan, Andover, MA US
| Patent application number | Description | Published |
|---|---|---|
| 20090264317 | Functionalized nanostructure, methods of manufacture thereof and articles comprising the same - Disclosed is a method comprising disposing a functionalized patternable material on a substrate, wherein the functionalized patternable material comprises a first click chemical moiety; patterning the functionalized patternable material; and reacting the first click chemical moiety with a complementary reactant to form an functionalized patterned surface, the complementary reactant comprising a second click chemical moiety that reacts with the first click chemical moiety; the complementary reactant comprising an functional group. | 10-22-2009 |
David Frederick Jordan, Danville, MA US
| Patent application number | Description | Published |
|---|---|---|
| 20090073065 | Tunable Dielectric Resonator Circuit - An antenna comprising a layer of conductor having an edge, and a slot in the layer of conductor wherein conductor is absent, the slot having first and second opposing longitudinal ends and being opened to the edge at the first longitudinal end and not open to the edge at the second longitudinal end. | 03-19-2009 |
Eric Jordan, Belchertown, MA US
| Patent application number | Description | Published |
|---|---|---|
| 20110078576 | METHODS, APPARATUSES, AND COMPUTER PROGRAM PRODUCTS FOR FACILITATING MANAGEMENT OF A COMPUTING SYSTEM - Methods, apparatuses, and computer program products are provided for facilitating management of a computing system comprising a server. A method may include interfacing with the server. The method may further include providing a graphical user interface facilitating user management of the computing system. The graphical user interface may provide access to a library of selectable scripts configured for execution on the server. Each selectable script may be configured to perform a management function when executed. The management function may comprise a management function for managing one or more of the computing system, the server, an operating system implemented on the server, a database to which access is provided by the computing system, or an application provided by the computing system. Corresponding apparatuses and computer program products are also provided. | 03-31-2011 |
Everette Jordan, Needham, MA US
| Patent application number | Description | Published |
|---|---|---|
| 20090118998 | Flight Tracking Display Systems and Methods - A computer-based method of displaying real time flight information for aircraft. includes retrieving data previously stored for which there is real time flight information and causing display, on a screen of a client computing device, automatically and repetitively of a plurality of views of a geographic map. Such views collectively display all viewable flights in a pre-specified category. The embodiment additionally includes causing display simultaneously on the screen of the client computing device, with the geographic map, of a list of flights in the pre-specified category. The list scrolls automatically at least to the extent necessary to cause repetitive display of the entire list. Additionally, contents of the list are coordinated with each of the views. | 05-07-2009 |
Joshua Jordan, Somerville, MA US
| Patent application number | Description | Published |
|---|---|---|
| 20120047120 | SEARCH ENGINE OPTIMIZATION ASSISTANT - Website optimization methods and tools for optimizing visibility of a website to internet search engines are presented. A website is automatically evaluated against one or more optimization tests based on one or more search terms. A report is generated along with tools that guide and prompt the user for user input that is used by the tools to directly edit content of the website to improve the, visibility of the website to Internet search engines. | 02-23-2012 |
Kenneth Jordan, Groton, MA US
| Patent application number | Description | Published |
|---|---|---|
| 20080205611 | Intelligent overload control for contact center - Particular embodiments provide intelligent overload control for contact centers. In one embodiment, an overload condition at a contact center is determined. When the overload condition exists, a contact evaluation metric for a connection to a contact is determined. The contact evaluation metric may evaluate the value of a contact, such as whether the contact is a high-value or low-value contact. An action to perform for the contact is then determined based on the contact evaluation metric. For example, if the contact is considered a high-value contact, then the contact may be serviced; however, if the contact is considered a low-value contact, then the contact may be gapped. | 08-28-2008 |
| 20100057521 | CONTACT CENTER SIZING AND BROADCASTING BASED ON PROBABILITIES - A contact center or enterprise communication system is provided. The system includes a first contact associated with a first task offer; one or more resources operable to accept the first task offer; and a contact center or enterprise communication system operable to determine a broadcast group of the one or more resources as a function of an acceptance factor for one or more of the resources. | 03-04-2010 |
| 20100125433 | CONTACT CENTER ROUTING USING CHARACTERISTIC MAPPING - An apparatus for selecting contact center resources is provided. The apparatus includes a memory and a processor in communication with the memory. The memory includes computer code executable with the processor. The computer code is configured to obtain one or more user characteristics; map a user point on a spatial map that includes a first resource spatial point for a first contact center resource, the user point being located at a point that spatially defines the one or more user characteristics; and determine a first distance between the user point and the first resource spatial point. | 05-20-2010 |
Kenneth D. Jordan, Groton, MA US
| Patent application number | Description | Published |
|---|---|---|
| 20080205428 | Use of intelligent directed broadcast in contact center solutions - In one embodiment, a method can include: (i) receiving a new contact in a contact center, where the new contact includes an expressed need; (ii) forming a resource set in response to the expressed need of the new contact, where the resource set includes one or more prospective resources; and (iii) sending a broadcast message to each of the prospective resources in the resource set. | 08-28-2008 |
Thomas A. Jordan, Boston, MA US
| Patent application number | Description | Published |
|---|---|---|
| 20110263645 | Compositions and Methods of Treating Retinal Disease - Compositions and methods for treating macular degeneration and other forms of retinal disease whose etiology involves the accumulation of A2E and/or lipofuscin, and, more specifically, for preventing the formation and/or accumulation of A2E are disclosed | 10-27-2011 |